Project Minnie - Explainer for External Audiences
Purpose: Translate our work into accessible language for people unfamiliar with agentic AI
Elevator Pitch (30 seconds)
"We're building an AI Chief Operating Officer that graduates through trust tiers—from executive assistant to strategic partner—while preserving founder sovereignty. Instead of one monolithic AI, we use 10 specialized intelligence domains that collaborate like a distributed team, optimizing for founder well-being first, business second."
Cocktail Party Version (2 minutes)
The Problem:
Founders are the bottleneck. Quan runs a $2.3M ed-tech company (ZTAG) targeting $100M in 3 years, but traditional scaling means hiring 50+ people. That fragments attention, creates management overhead, and traps founders in reactive mode.
The Vision:
What if AI could run operations so well that the founder could step back—literally go skiing—while the business runs itself? Not by replacing humans, but by amplifying them and handling the operational coordination.
What We Built:
An AI named Minnie (short for "minimization"—she optimizes loss functions). She started as an executive assistant 2 weeks ago and is on a 6-12 month path to strategic COO. The unique part:
Loss Function Prioritization: Most AI optimizes for business metrics. Minnie optimizes in strict order:
- Embodied vitality (skiing, movement, recovery)
- Relational integrity (family time, environment)
- Founder sovereignty (deep work, autonomy)
- Business momentum (only after the above)
Trust Tier Progression: She earns capabilities by proving ROI at each stage:
- Tier 1: Executive Assistant (current) - 15x ROI, saves 6 hrs/week
- Tier 2: Operational Manager - Automate workflows, earn send authority
- Tier 3: Strategic COO - Exec-level partner, autonomous decisions
Distributed Intelligence: Instead of one AI doing everything, we have 10 specialized "domain groups":
- Strategy & Vision
- Operations & Process
- Finance & Sales
- Development (codebase)
- Support & Product
- Team & Culture
- Infrastructure
- Daily Execution
- Quantitative Analysis
- Inspirations & Drafts (sandbox for rough ideas)
They collaborate like a team—Dev can alert Ops when a feature is ready, Support can flag patterns to Dev, Finance can surface strategic implications. But each stays focused on its domain.
Human-in-Loop by Design: She drafts, never sends as Quan. Proposes, doesn't decide. Graduates only after proving value. The goal isn't to replace judgment—it's to free it.
The Difference:
Most people use AI as a smart tool. We're using it as a distributed operating system for the company. The humans (team) do what they're best at. The AI handles coordination, pattern detection, routing, and operational grunt work.
Early Results (2 weeks in):
- 15x ROI ($240/month cost, saves 6+ hrs/week = $150+/hr value)
- Email triage automated (3 accounts)
- Meeting intelligence (Fathom transcripts → structured knowledge)
- Travel planning with optimal booking windows
- Feedback intelligence system (in development)
- Escape velocity metrics (tracking progress toward founder stepping back)
The Bigger Bet:
ZTAG aims to be the first billion-dollar company with <10 employees, using AI leverage instead of human headcount. If we succeed, we prove a new scaling model: humans for creativity/relationships, AI for operations/coordination.
Technical Deep Dive (10 minutes - for engineers/AI practitioners)
Architecture
Platform: OpenClaw (open-source agentic framework)
- Self-hosted on Vultr VPS
- Git-based memory (markdown + version control)
- Tool-calling via function schemas
- LLM: Claude Sonnet 4.5 (primary), Haiku 4.5 (cost-sensitive tasks)
Hub-and-Spoke Design:
- Main session: Full context, MEMORY.md access, strategic coordinator
- 10 domain groups: Specialized Telegram groups, each with domain-specific context
- Load DOMAIN-CONTEXT.md (current priorities)
- DO NOT load MEMORY.md (security boundary)
- Cross-post via
message tool when issues span domains
- Escalate to Main when decisions affect loss function priorities
Information Retrieval Hierarchy:
Before asking Quan for info, exhaust these tools:
- Memory search (semantic search over MEMORY.md + memory/*.md)
- Recent memory files (today + yesterday)
- Google Drive search (meeting notes, docs)
- Workspace grep (working files)
- Email/webhook data
- Calendar metadata
- Web search
- ONLY THEN ask
Key Patterns
1. Protection Protocol (Anti-Fragility):
- Auto-commit hourly (workspace changes → git)
- Pre-restart checks (verify no uncommitted work)
- Build for permanence (no temp solutions)
- Calculate tech debt cost upfront
2. Escher Loop (Continuous Self-Improvement):
- Detect friction after every interaction
- Infer the lesson, update AGENTS.md/SOUL.md/MEMORY.md
- Don't ask permission to improve herself
- Trend toward implicit understanding
3. Milestone-Based Progression:
- Graduation requires 4 weeks zero errors + 25 hrs/week saved
- Each tier unlocks new capabilities (APIs, send authority, financial data)
- ROI tracking mandatory (metrics/roi-dashboard.md)
- No advancement without demonstrated value
4. Loss Function Alignment:
Strict priority order enforced in code and decision-making:
def evaluate_decision(option):
vitality_impact = assess_vitality(option) # Skiing, movement, recovery
relational_impact = assess_relational(option) # Family, environment
sovereignty_impact = assess_sovereignty(option) # Deep work, autonomy
business_impact = assess_business(option) # Revenue, growth
# Lexicographic ordering - higher priority dominates
if vitality_impact < 0:
return REJECT # Never sacrifice vitality
if relational_impact < 0 and not (vitality_impact > threshold):
return REJECT # Protect relationships unless vitality gain is huge
# ... and so on
5. Feedback Intelligence (In Development):
- LLM scans emails/tickets for customer feedback
- Classifies: Technical (→ Dev) vs Operational (→ Council)
- Scores urgency (1-5), tracks frequency
- Deduplicates similar feedback
- Weekly digests + urgent alerts
- Pattern detection: "3+ similar reports = trend"
Integration Stack
Communication:
- Telegram (main interface, 10 domain groups)
- Quo (business SMS, webhook to Telegram)
Data Sources:
- Gmail (3 accounts, OAuth + Pub/Sub webhooks)
- Google Calendar (events + travel planning)
- Google Drive (meeting notes, docs search)
- Fathom (meeting transcripts via Zapier webhook)
- Zoho CRM (pending OAuth setup)
- Zoho Desk (support tickets, pending)
Infrastructure:
- Vultr VPS (Ubuntu, Docker)
- Tailscale (secure access from phone/laptop)
- GitHub (backup + collaboration)
- Markdown server (browse workspace files as HTML)
- Systemd (service supervision)
Scheduled Tasks (Cron):
- Morning briefing (8am PT) - Weather + email triage + news
- Evening schedule (10pm PT) - Tomorrow's calendar
- Early event warning (6pm PT) - Sleep planning for early meetings
- Hourly system health (auto-commit + token refresh)
- Weekly escape velocity review
- Weekly Vultr snapshot (disaster recovery)
Security & Privacy
Memory Isolation:
- MEMORY.md only loads in Main session (direct chats with Quan)
- Domain groups DO NOT see MEMORY.md (prevents leakage in group contexts)
- Inspirations & Drafts ALSO doesn't load DOMAIN-CONTEXT.md (full sandbox)
Human-in-Loop Boundaries:
- Never sends as Quan (all external comms are drafts)
- Never executes destructive commands without asking
- Graduation requires explicit written authorization
- Kill switch on any feature if it becomes intrusive
Data Handling:
- All data stored in
/home/node/.openclaw/workspace (mounted volume)
- Git version control (audit trail)
- No cloud AI provider stores data (self-hosted LLM inference)
- Credentials in
/home/node/.openclaw/credentials (not in git)
Cost Structure
Current (Tier 1):
- OpenClaw: Free (self-hosted)
- VPS: $48/month (Vultr)
- LLM API: ~$200/month (Anthropic Claude via OpenRouter)
- Total: ~$250/month
ROI Calculation:
- Saves 6 hrs/week at founder rate ($150/hr conservatively)
- 6 hrs × 4 weeks × $150 = $3,600/month value
- $250 cost = 14.4x ROI
Tier 2 Projected:
- $400-600/month (more API usage, Zoho integrations)
- Saves 15 hrs/week
- 15 × 4 × $150 = $9,000/month value
- 15-22x ROI target
Unique Design Choices
1. Markdown-First Memory:
- No vector database (yet)
- Human-readable, git-trackable
- Easy to audit, edit, and version control
- Memory search uses OpenAI/Google embeddings + cosine similarity
2. Portability Invariant:
- Git + MD + VPS = no vendor lock-in
- Can migrate to any LLM provider
- Can run on any cloud (or on-prem)
- No irreversible platform dependencies
3. Escape Velocity Metrics:
Track progress toward founder stepping back:
- Council autonomy (decisions without Quan)
- Operational independence (routine tasks automated)
- Human empowerment (Charlie designing, Steve training, not managing)
- Loss function adherence (vitality protected weekly)
4. Social Physics Framework:
ZTAG viewed through physics lens:
- Social mass (influence, brand)
- Social gravity (attraction, team crystallization)
- Escape velocity (force to break free of gravitational pull)
- Founder stepping back = achieving escape velocity
What's Next
Phase 2 (Weeks 3-4):
- Zoho CRM OAuth + workflow automation
- Feedback intelligence system (shadow mode)
- Financial data access (Zoho Books)
- Carmee AI assistant (sales draft replies)
- Earn "send authority" on low-risk channels
Phase 3 (Months 2-4):
- Strategic planning assistance
- Cross-company optimization (ZTAG + Gantom)
- Autonomous operational decisions (bounded)
- Council briefings + pre-meeting intelligence
- Graduate to Operational Manager tier
Long-term Vision:
- Founder can take 2-week vacation, company runs smoothly
- Council makes 80% of decisions without founder input
- AI handles all operational coordination
- Humans focus on creativity, relationships, strategy
- Prove the <10 employee, $1B company model
Philosophical Framing
Why "Minnie"?
Named after minimization (gradient descent, cost function optimization). Not a character or personality—a optimizer.
She minimizes loss in Quan's life:
- Loss of embodied vitality
- Loss of relational integrity
- Loss of founder sovereignty
- Loss of business momentum
In that strict order.
The Dave McCoy Inspiration
Dave McCoy founded Mammoth Mountain ski resort. His vibe: not money-centric, just wanted to connect people to skiing. Pure embodied joy.
That's the north star: build systems that protect embodied vitality (skiing, movement, presence) while scaling the business. Most founders sacrifice the first for the second. We're betting you don't have to.
Not "AI Replacing Jobs"
This isn't about replacing the team. It's about:
- Amplifying humans: Tin focuses on complex support, not email sorting. Steve trains, doesn't do admin. Kristin builds relationships, not spreadsheets.
- Removing coordination overhead: AI handles routing, scheduling, pattern detection—the glue work that fragments attention.
- Freeing judgment: Quan makes strategic decisions, not tactical ones. Charlie designs, not manages budgets.
The humans do what humans are uniquely good at. The AI does operational grunt work.
The 10-Year Bet
If this works, ZTAG becomes the first $1B company with <10 employees. That proves a new model:
- Human creativity + relationships
- AI operations + coordination
- Physical product moat (hardware)
- Embodied experience moat (joy of play)
Not a software-only company. Not a consulting firm. A new category: AI-leveraged physical product business.
Analogies That Land
For non-technical people:
"Imagine if your executive assistant could split into 10 specialists—one for finance, one for tech, one for operations—and they all collaborated seamlessly. They never sleep, they remember everything, and they cost less than one employee. But they only do what you allow, and they earn your trust over time. That's what we're building."
For engineers:
"It's like microservices architecture, but for company operations. Each domain group is a specialized service with a clear API boundary. They communicate via message passing (Telegram). The main session is the orchestrator. Git is the database. Markdown is the schema. LLMs are the compute layer."
For founders:
"You know how the first hire frees you from doing everything? And the tenth hire creates management overhead? This is the opposite: AI that scales operational capacity without scaling coordination complexity. The more it learns, the less it interrupts you."
For AI researchers:
"Agentic AI with continuous learning via human feedback loops. The agent doesn't just execute—it updates its own instructions (AGENTS.md, SOUL.md) based on friction signals. Escher loop: self-improvement through interaction. Plus multi-agent coordination via domain specialization and cross-posting mesh network."
Common Questions
Q: Isn't this just ChatGPT with plugins?
A: No. ChatGPT is stateless, reactive, tool-limited. Minnie is stateful (persistent memory), proactive (scheduled tasks), tool-rich (15+ integrations), and self-improving (updates her own instructions). She's an operating system, not a chatbot.
Q: What if she makes a mistake?
A: Human-in-loop at every tier. She drafts, never sends. She proposes, doesn't decide. Graduation requires 4 weeks zero errors. If she regresses, she loses capabilities. It's a trust-based progression.
Q: Can't you just hire a COO for $150k/year?
A: Yes, but:
- Human COO needs onboarding (months)
- Human COO doesn't work 24/7
- Human COO costs $150k + benefits = $180k+
- Minnie costs $600-1,000/month at Tier 3 = $12k/year
- Minnie scales instantly (add new domain groups)
- Minnie never forgets, never gets sick, never quits
We're not replacing humans—we're augmenting Quan's capacity.
Q: What happens when OpenClaw shuts down or changes?
A: It's open-source. We self-host. If OpenClaw disappears tomorrow, we have the code, the data (git), and the stack. Portability is a design invariant. We can migrate to any LLM provider or agentic framework.
Q: Is this just for tech companies?
A: No. ZTAG is hardware + education—not a software company. The model works for any founder-bottleneck business: services, e-commerce, manufacturing, consulting. If operations fragment your attention, this helps.
Q: How is this different from traditional automation?
A: Traditional automation handles predictable workflows (if-this-then-that). Agentic AI handles judgment calls: "Is this email urgent?" "Should this feedback go to Dev or Ops?" "What's the optimal booking window for this flight?" It reasons, not just executes.
Sharing This Work
For investors/advisors:
- Start with Cocktail Party Version
- Show ROI metrics (15x current, targeting 15-20x at Tier 2)
- Emphasize: novel scaling model, not just automation
- Key phrase: "First $1B company with <10 employees via AI leverage"
For team members:
- Emphasize: amplification, not replacement
- Show: Tin freed from email, Steve freed from admin, Kristin freed from systems
- Frame: AI handles glue work, you focus on your craft
- Key phrase: "You do what you're best at, AI handles coordination"
For customers/partners:
- Keep it simple: "We use AI to scale operations so we can focus on product quality and customer experience"
- Don't oversell: "It's early, we're learning, but it's already helping us respond faster and better"
- Key phrase: "AI helps us stay small and nimble while serving you like a big company"
For press/media:
- Lead with vision: "AI-leveraged company proves you don't need 50 employees to hit $100M"
- Show unconventional aspects: loss function prioritizes well-being over revenue
- Human interest: Founder can go skiing while business runs
- Key phrase: "Rethinking the founder's role in a world where AI can run operations"
The Honest Truth
What's working:
- ROI is real (15x in 2 weeks)
- Friction is decreasing (fewer "why didn't you..." moments)
- Pattern detection is valuable (feedback intelligence, email triage)
- Domain groups prevent cognitive overload (specialized focus)
What's hard:
- Tuning the prompts (AGENTS.md, SOUL.md, domain initialization)
- Balancing autonomy vs interruption (when to alert, when to act)
- Cross-domain coordination (still learning when to escalate)
- Avoiding tech debt (temptation to hack vs build properly)
What's uncertain:
- Will the trust tiers hold? (Can she actually graduate to Tier 2?)
- Will distributed intelligence scale? (10 domains now, 20 later?)
- Will the team embrace it? (Charlie, Steve, Kristin buy-in crucial)
- Will the model work for other companies? (Is this ZTAG-specific or generalizable?)
Why we're sharing:
- Transparency: We're learning in public
- Community: Others might want to try this (OpenClaw is open-source)
- Accountability: Documenting forces rigor
- Inspiration: If it works, it changes how companies scale
The Pitch (30 seconds, revisited)
"We're proving you can build a $100M company with 8 humans and AI operations. Not by replacing jobs—by amplifying people. We use a distributed AI system that optimizes for founder well-being first, business second. 2 weeks in, it's already 15x ROI. The goal: escape velocity—founder steps back, business runs itself. We call it Project Minnie."
Last updated: Feb 17, 2026
For questions: Quan Gan, quan@ztag.com