Version: 2.2 (FINAL - Intent Inference + State Machine Gating)
Date: 2026-02-18
Purpose: Automate 60-70% of Carmee's pathway coordination work (10-18 hrs/week savings)
Expected ROI: ~10,000x (API costs <$50/month, saves ~$3,000/month in Carmee time)
V2.1 PROBLEM:
V2.2 SOLUTION:
Mental model shift:
v2.1: "Has this inquiry earned the right to proceed?"
v2.2: "What future is this org leaning toward — and what must they do to earn it?"
Inquiry
↓
Intent Inference (NL, probabilistic - THE SORTING HAT)
↓
Conversation Support (guide toward requirements)
↓
Gate State Tracker (state machine, not pass/fail)
↓
Unlocks (pathways accessible based on state)
↓
Route (deterministic pathway selection)
↓
Quote / Pilot Overlay
Key principle:
Purpose: Infer what future this org is leaning toward (conversational, probabilistic)
Request:
{
"inquiry_text": "We're a PTA exploring after-school enrichment for 200 kids at Lincoln Elementary. Interested in learning more about ZTAG.",
"organization_name": "Lincoln Elementary PTA",
"email_domain": "lincolnpta.org",
"contact_name": "Sarah Johnson",
"contact_email": "sarah@lincolnpta.org",
"conversation_history": []
}
Response:
{
"likely_track": "pilot_candidate",
"confidence": 0.62,
"reasoning": "PTA + 200 kids + 'exploring' language suggests district-scale intent",
"alternate_tracks": [
{"track": "site_deployment", "confidence": 0.31},
{"track": "3rd_party_nonprofit", "confidence": 0.18}
],
"signals_detected": {
"scale_language": true,
"budget_conscious": false,
"supervision_mentioned": false,
"district_involvement": "UNKNOWN"
},
"missing_requirements": [
"district_authority (currently site-level PTA)",
"monthly_playmaker_commitment (duration unclear)",
"supervision_model (staff vs volunteers)"
],
"suggested_questions": [
"Would your district be open to evaluating this across other sites if Lincoln is successful?",
"Is the PTA working independently or partnering with the school administration?",
"What does success look like for your program this year?"
],
"pilot_state": "NURTURE",
"ui_state": "EXPLORING"
}
Pilot states (progression):
Meaning for Carmee:
Purpose: Track progression state (what's known, what's missing, what's next)
Request:
{
"inquiry_text": "...",
"organization_name": "Lincoln Elementary PTA",
"conversation_state": {
"supervised_use": {
"value": true,
"source": "conversation_claim",
"confidence": 0.8,
"evidence": "Sarah confirmed: 'PTA volunteers supervise kids during games'"
},
"educational_setting": {
"value": true,
"source": "website_verification",
"confidence": 0.95,
"evidence": "lincolnpta.org mission: educational enrichment"
},
"playmaker_present": {
"value": true,
"source": "conversation_claim",
"confidence": 0.9,
"evidence": "Confirmed Playmaker model in follow-up"
},
"purchasing_authority": {
"value": "site",
"source": "email_signature",
"confidence": 0.7,
"evidence": "Sarah's title: 'PTA President, Lincoln Elementary'"
},
"district_intro_sent": {
"value": false,
"source": null,
"confidence": 0.0
},
"district_reply_received": {
"value": false,
"source": null,
"confidence": 0.0
},
"monthly_playmaker_commitment": {
"value": "UNKNOWN",
"source": null,
"confidence": 0.0
}
}
}
Response:
{
"gate_state": {
"integrity": {
"state": "VERIFIED",
"confidence": 0.85,
"proof_level": "conversation_claim",
"ready_to_quote": true,
"blockers": []
},
"authority": {
"state": "KNOWN",
"level": "site",
"confidence": 0.7,
"proof_level": "email_signature",
"escalation_needed": true,
"next_action": "Request district introduction"
},
"pilot_requirements": {
"state": "POTENTIAL",
"met_requirements": ["integrity_verified", "supervised_model_confirmed"],
"unmet_requirements": [
{
"requirement": "district_authority",
"current_state": "site-level only",
"needed_proof": "district_reply or forwarded_email",
"action": "Send district intro email template"
},
{
"requirement": "monthly_commitment",
"current_state": "UNKNOWN",
"needed_proof": "conversation_claim or contract",
"action": "Clarify program duration (one-time vs ongoing)"
}
],
"pilot_state": "POTENTIAL"
}
},
"unlocked_pathways": [1, 2, 3, 4],
"locked_pathways": [5, 6, 7],
"deployment_permissions": {
"can_quote": true,
"can_send_proposal": true,
"can_route_to_pilot": false,
"pilot_state": "POTENTIAL",
"pilot_state_message": "Pilot track identified. Request district introduction to advance to ELIGIBLE."
},
"next_actions": [
{
"action": "generate_quote",
"priority": "HIGH",
"reasoning": "Integrity verified, site authority confirmed. EDU pricing quote ready."
},
{
"action": "request_district_intro",
"priority": "MEDIUM",
"reasoning": "Pilot interest detected. District intro would advance to ELIGIBLE state."
}
],
"ui_state": "DEPLOYABLE"
}
Gate states (not binary):
Pilot states within gate:
Purpose: Deterministic pathway selection AFTER intent + gating
(No changes from v2.1)
Purpose: Integrity failures suggest alternatives (not STOP)
(No changes from v2.1)
Purpose: Calculate pricing, apply discounts, generate quote PDF
(No changes from v2.1)
State: NURTURE
State: POTENTIAL
State: ELIGIBLE
district_reply or forwarded_email + monthly_commitment confirmedState: DEPLOYABLE
| UI State | Meaning to Carmee | Backend State | Pilot State | Actions Available |
|---|---|---|---|---|
| EXPLORING | Still sensing intent, ask follow-ups | Intent inference only | NURTURE | Ask questions, gather signals |
| ESCALATING | Request district intro | Gate: authority=site | POTENTIAL | Send district intro email |
| DEPLOYABLE | Quote allowed (non-Pilot) | Gate: integrity verified | POTENTIAL | Generate quote, send proposal |
| PILOT_ELIGIBLE | Route to Kris/Quan | Gate: full requirements met | ELIGIBLE | Route to Kris/Quan for Pilot |
| PILOT_ACTIVE | Kris/Quan approved | Manual override or approval | DEPLOYABLE | Negotiate Pilot terms |
Key: Pilot progression is visible but not unlock/lock language. Carmee sees state (NURTURE → POTENTIAL → ELIGIBLE → DEPLOYABLE).
Inquiry:
"We're a PTA exploring after-school enrichment for 200 kids at Lincoln Elementary."
Step 1: Intent Inference
{
"likely_track": "pilot_candidate",
"confidence": 0.62,
"pilot_state": "NURTURE",
"suggested_questions": [
"Would your district be open to evaluating this across sites?",
"Is the PTA working independently or with school administration?"
],
"ui_state": "EXPLORING"
}
Carmee asks: "Is the PTA working independently or partnering with the school district?"
Response:
"We're independent, but the principal is supportive. If this works, other schools might be interested."
Step 2: Gate (State Tracking)
{
"gate_state": {
"integrity": {"state": "KNOWN", "confidence": 0.7},
"authority": {"state": "KNOWN", "level": "site"},
"pilot_requirements": {"state": "POTENTIAL"}
},
"deployment_permissions": {
"can_quote": true,
"can_route_to_pilot": false,
"pilot_state": "POTENTIAL"
},
"next_actions": [
{"action": "generate_quote", "priority": "HIGH"},
{"action": "request_district_intro", "priority": "MEDIUM"}
],
"ui_state": "DEPLOYABLE"
}
Carmee: Generates EDU quote for Lincoln (Pathway 2), sends proposal.
2 weeks later, Sarah emails:
"Lincoln loved it! The district superintendent wants to explore rolling this out to 5 more schools next year."
Step 3: Gate State Update (Escalation Detected)
{
"gate_state": {
"authority": {"state": "ESCALATING", "level": "district_engaged"},
"pilot_requirements": {"state": "POTENTIAL → advancing to ELIGIBLE"}
},
"next_actions": [
{"action": "request_district_intro_email", "priority": "URGENT"}
],
"ui_state": "ESCALATING"
}
Carmee: Sends district intro email template, includes ZTAG in thread.
District replies (ZTAG in thread):
"We're interested. Let's schedule a call to discuss district-wide implementation."
Step 4: Gate State Update (ELIGIBLE)
{
"gate_state": {
"authority": {"state": "VERIFIED", "level": "district", "proof_level": "district_reply"},
"pilot_requirements": {
"state": "ELIGIBLE",
"met_requirements": ["district_reply_received", "ztag_in_thread"],
"unmet_requirements": ["monthly_commitment (clarify on call)"]
}
},
"deployment_permissions": {
"can_route_to_pilot": true,
"pilot_state": "ELIGIBLE"
},
"next_actions": [
{"action": "route_to_kristin", "priority": "URGENT"}
],
"ui_state": "PILOT_ELIGIBLE"
}
Carmee: Routes to Kristin/Quan for Pilot terms discussion.
After call, Kris/Quan approve Pilot:
Step 5: Pilot DEPLOYABLE
{
"pilot_requirements": {"state": "DEPLOYABLE"},
"deployment_permissions": {
"can_negotiate_pilot": true,
"pilot_state": "DEPLOYABLE"
},
"ui_state": "PILOT_ACTIVE"
}
Carmee: Negotiates Pilot pricing with district (with Kris/Quan guidance).
What they SAID (low proof):
conversation_claimwebsite_verificationemail_signatureWhat they DID (high proof):
district_replyforwarded_emailcalendar_meetingmanual_overridePilot ELIGIBLE requires: High-proof sources ONLY
Build:
Test:
Success metrics:
(No changes - eligibility verification, funding packets, Battle Kits, Zoho integration)
Conversational quality:
Governance compliance:
Efficiency:
Added:
Changed:
Mental model shift:
v2.1: "Has this inquiry earned the right to proceed?"
v2.2: "What future is this org leaning toward — and what must they do to earn it?"
"Never unlock anything from what they said. Only from what they've done."
State machine enforces this:
Status: Ready for final review. Spec revised with Intent layer + state machine gating.
File: plans/carmee-pathway-api-spec-v2.2.md
Created: 2026-02-18
Based on: Quan's feedback (Intent inference, state machine, conversational support, Pilot states)
Ready to build Phase 1? (4-6 hours today)
If this aligns → I can start implementation immediately.
If adjustments needed → Let me know what to refine!
Problem: Even when pilot_state = POTENTIAL and can_quote = true, Carmee could accidentally reference district-scale language that creates expectations before requirements are met.
Real leakage happens at:
"If this works, we could look at rolling this out across the district."
That sentence creates:
Rule: When pilot_state = POTENTIAL:
{
"deployment_permissions": {
"can_quote": true,
"can_send_proposal": true,
"limit_quote_scope": "site_level_only",
"pilot_pricing_access": false,
"district_rollout_language": "DISABLED"
}
}
Meaning:
Carmee CAN:
Carmee CANNOT:
Until: pilot_state >= ELIGIBLE AND proof_level >= district_reply
Why: Prevents enthusiasm from becoming perceived commitment before district engagement is verified.
| Pilot State | Can Quote Site | Can Reference District | Can Offer Pilot | Proof Required |
|---|---|---|---|---|
| NURTURE | No | No | No | None |
| POTENTIAL | Yes (site-level EDU) | NO (isolation rule) | No | Conversation claims |
| ELIGIBLE | Yes | Yes (exploratory) | Via Kris/Quan only | district_reply |
| DEPLOYABLE | Yes | Yes (operational) | Yes (negotiation) | Manual override |
Key: POTENTIAL state allows site-level quoting but blocks district-scale language entirely.