Based on: 747 meetings, 5,862 email threads, 390 deals, 809 leads
This analysis identifies where deals derail in Kris's pipeline, maps the competitive landscape, and flags organizations to approach with caution. The core finding: ZTAG's main competitor isn't another product—it's internal customer approval processes.
Frequency: Most common failure mode
Example: Victoria Morris (VOA LightHouse Programs)
Timeline:
Root Cause: Champion loves ZTAG but lacks budget authority. VP approval is opaque and slow.
Recognition Signals:
Frequency: High (especially government/school district)
Example: City of Lancaster - Jorge Monroy
Timeline:
Root Cause: Government procurement requires approved vendor status, compliance documentation, specific invoice formatting.
Recognition Signals:
Frequency: 28 documented instances
Example: Reen (PE Teacher)
Timeline:
Root Cause: Prospect showed interest but never had buy-in from decision-makers. Price shock, budget unavailable, or internal politics killed the deal.
Recognition Signals:
Example: Santa Ana Facility
From Meeting:
"Our contact in Santa Ana is no longer there, so it was hard for me to connect you with someone"
Root Cause: Champion leaves organization, institutional knowledge lost, relationship has to restart.
Recognition Signals:
Example: JCCASAC Conference (Juvenile Court/Alternative Schools)
From Kris's Assessment (Jan 23, 2026):
"No units were sold... No other vendor had ANYTHING like ours. There was a virtual reality headset company that was like Oculus, but very individual. Nothing to bring kids together, which, after attending, I'm not sure they actually want to do."
Root Cause: Some markets prioritize individual solutions over group play. ZTAG's cooperative model doesn't fit.
Recognition Signals:
| Segment | Deals | Lost Revenue | Avg Deal | Note |
|---|---|---|---|---|
| School Districts | 28 | $362,289 | $12,939 | Lowest conversion rate |
| Govt/Parks & Rec | 15 | $472,528 | $31,502 | Highest value, long cycles |
| Non-Profits/Youth | 18 | $196,220 | $10,901 | Price-sensitive |
| Companies/Other | 9 | $204,415 | $22,713 | Mixed results |
| Deal | Amount | Account |
|---|---|---|
| Merced County Office of Education | $268,538 | Large district |
| Impact Lighting Inc | $100,000 | Company |
| Amador County Office of Education | $50,220 | District |
| City Museum Interactive | $50,000 | Entertainment |
| 4-H Ohio | $41,850 | Youth org |
41 deals ($472,816) stuck in Nurture stage:
| Deal | Amount | Days Stuck |
|---|---|---|
| Tehachapi USD | $9,165 | 704 days |
| Aspire Public Schools | $8,370 | 641 days |
| West Putnam Elementary | $8,370 | 543 days |
| Boulzeye | $18,600 | 446 days |
Recommendation: Triage these immediately—move to active qualification with timeline, or close as lost.
Steven Hanna (Dec 17, 2025):
"We're probably going to be leaning away from a distributor network. We're probably just going to be direct-to-consumer sales. Our current experience with a distributor network has been pretty stressful for kind of everybody. They have not provided a level of support that we do as a company."
Quan Gan (Feb 5, 2026):
"We even have outside people saying, hey, can I resell this and get commission? We basically just say no. ZTAG is always here to support people who are interested and we're going to route them to the right path."
Kris Neal (Nov 14, 2025):
"If you're going to be the distributor, be the distributor in its entirety, with training being that front."
Action Distribution (Patrice - Europe):
HOKALI:
How to identify distributor patterns:
Red Flags:
| Company | Product | Price Point | Positioning | ZTAG Advantage |
|---|---|---|---|---|
| Lü Interactive | Wall projection system | ~$21,000 | Fixed install, immersive | Portable, lower cost, no installation |
| iDANCE | Dance platform | High-end | 32-player multiplayer | More game variety, wearable |
| PLT4M | PE curriculum software | Subscription | Video-based, tracking | Physical activity, not screen-based |
| Polar GoFit | Heart rate monitors | Per-device | Fitness tracking | Team engagement, games |
| Company | Role | Relationship Potential |
|---|---|---|
| Gopher Sport | PE equipment distributor | Potential channel partner (75+ years, strong reputation) |
| School Specialty | K-12 supplies | Mixed reviews, acquisition-heavy |
| Trafera | Ed-tech distribution | Lü Interactive partner |
True Movement Tech (TMT)
1. Commission Seekers
"Can I resell this and get commission?" - multiple inquiries
Response: "ZTAG works directly with sites to ensure the best experience."
2. Distributors Without Support
From meetings: Organizations want distribution rights but won't commit to training, support, or true partnership.
Test Questions:
3. Information Fishers
Prospects who engage heavily with content, request demos, ask detailed technical questions—but never discuss budget or procurement.
Signal: High engagement, zero purchase intent signals.
4. Budget Claim Strategists
Use "no budget" as soft rejection while actually having allocated funds elsewhere.
Counter: Ask early: "What funding source would you use for this?" (Title I, ELOP, general fund, etc.)
| Organization | Concern | Evidence |
|---|---|---|
| Intermediary/umbrella orgs | Distributor model | HOKALI pattern |
| Very large district central offices | Long cycle, political | 6-12 month stalls |
| Consultants offering "partnerships" | Commission seeking | Feb 2026 meeting references |
| International "distributors" | Support quality | Action Distribution discussions |
Based on successful patterns:
Network Multipliers (Derrick Wesby model):
Internal Connectors (Jorge Monroy model):
Organizations with Fiscal Deadlines:
| Organization | Why | Relationship |
|---|---|---|
| SHAPE America | PE standards body, 5K convention attendees | Premier partner |
| True Movement Tech | Aligned mission, referral model | Active |
| County Offices of Ed (SCOE model) | Multi-district reach, established relationship | Existing customers |
| BACR | Network multiplier, 7+ units | VIP account |
Qualification Gate: In first call, establish:
VP Materials: Create 1-pager for champions to share with decision-makers:
Pipeline Hygiene: Weekly review of:
Distributor Filter: For umbrella orgs:
This assessment will be updated as new patterns emerge from customer interactions.
Generated: 2026-02-15