124 meetings where Charlie speaks
Date range: 2024-12-18 to 2026-02-11
Type: ops_team_direct | Duration: 263 min | Charlie's words: 2266
Speakers: Jiali Xu, justin dauer
Jiali Xu: ok yeaheasily is the shapeEat the plant on a straight Press ityour your variantthe variant is essentially atinkjambala tinkjambala吃完了Ok then you make我给你make host不是他的东西太吵了ok 现在还吵啊现在不吵了那没有他后面在放你YouTube的东西ok 那你hose那我就出来了那应该ok了是吧行然后你可以那个你要想record的话你就report一下哪report你那应该有hose的那个什么reporting嘛we're in the fingers of taking notes 你不会录制视频那在哪啊?Bottom那底下有一个叫录制,你看看你有看到吗?或者我这按录卡在下Where to this computer 是吧?呃,你就录制这台电吧,那就在方嗯OKOK行,啊OK,拜拜好,拜拜啊嗯那你就在这等一下一会儿老师再过两分钟你老师就进来了那你准备好吗?嗯嗯你这要不要高一点你觉得OK吗,那个角度?应该不OK,我就调一下放这上面我打什么呢?你这转一下嘛有那么笨吗?你不叫我笨 不腦子呀這樣行嗎ok你別看youtube啊你別看youtube你冷静那你和人家先解髰您說是人家解髰嗎什麼你和人家解髰嗎解髰吧解髰獨 Sugar i created this, this, this, this, this, this, this, this and then bottom, one,等一下等一下哈喽嗨 justinThere we go 我聽懂,我聽不聽不懂我聽不聽不懂好你聽不懂說懂?好我去找我的女兒我離開你我保護她我讓我看看你我會付錢後我不知道要多久但稍後讓我看看你的帳戶或什麼讓錢後好謝謝謝謝好好再見再見
justin dauer: 嗯嗯'm still having trouble with the beef hooks thingok I I saw you were doing theum I saw you were doing this one at dxlThat looks pretty smoothOh yeahAnd then I did that oneOhOh you're using the outlier mini tooSo you're like are you training for a consistencyYeahOk ok and I and then this oneNo hesitation niceThat's goodYeahThat's little bit smooth okHuhWaitOh the snag lipAnd thenThat I know has to bind on my shoulderDo you knowDo you know the one where you do this and thenYeah that's what I'm doingUh-huhI just smacked my wallYeah you just have toYou just have to like spin moreBecause like when it goes behind your armLike right 對,它是這樣的,但是你必須保持著彈性,讓你能夠抓住它對,因為我必須要重新彈性對,它是小的只是練習,但是你必須彈性對然後我學習背後的直徑的手我可以...你做過嗎?這個嗎?好像...我不知道要放在它很難但是我覺得可以放在它我試試好,你會做這個嗎?對但是我不放在那邊Let's go.I think you should make a combo out of both of them.
Jiali Xu: I already hopped behind the back.Can I see it?Yeah, so Eli hop in here, and I do that, and then that.Okay, so if it's like horizontal, this arm hop is going to score like three points if it's horizontal.It's be like three.And then the Eli hop is one.It's behind the back like this.Wait, is possible to do the gorilla hop behind the back gorilla hop without being horizontal?It's possible, but it's kind of harder.Yeah, it is.
justin dauer: I just hit it.But it's a lot easier if you like doing something because then you can kind of shoot it out a little different.I'm terrible at it, though, because my arm. 它好像走那一段路他也說你會搖滾可能會搖滾,對嗎?沒有,我搖滾那一段路我不會搖但我會搖滾搖沒搖滾過一段但...對,它只是Ely Hop但你會搖滾你只後然後搖對,我認為你可能會感受到它只會搖滾對,我昨Hunter的 live stream他告訴我要練Ely Hop這個所以我可以...我不知道對對對
Jiali Xu: I don't know. I keep getting it confused with the Gorilla Hob.Why?I don know.
ju
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Type: with_quan_other | Duration: 31 min | Charlie's words: 168
Speakers: Jiali Xu, Quan Gan
Jiali Xu: You You Hello? I'm just time to record this. I'm going to send you a suit already. Okay. I'm going to send No. No. Thank you. I'm sorry. I'm sorry. 嗯真是白Hello你怎么跑进来了那我也想听一听那你能听的就ok啊那那最好了那么现在我不知道他是不是那个就说法没动静的看我一会给他打个电话你们看吧先再等个两分钟嗯看我哎呀哎喽是我不可以了吗换这个呀有
Quan Gan: 什么换你啊什么店,你刚卡掉了,什么都没听到I don't know我的不够呢我都我有没有subscribe这是你的吧,有灯幕的share as youok,那行那你是un-subscribe的还是什么那你不用用,我可能有时候还会用ok好吗
Jiali Xu: 嗯?你好不好?不好?就那样?就那样?我觉得这个东西是一个雷根,好吗?好,然后想想,其实不好。不好,那可能还好一点。我喜欢说不好。嗯。嗯。我们是23号走,是不是?明天走啊。啊?明天啊。二十,不是啊,你那个飞机不是23号到25号吗?明天就走啊?是啊。你看着这些票。什么?我的票,我都不知道在哪儿让我看。 25号回来那到这是26号那就一二那基本上六天的回来是25号25号是指这的25号对吧就是回来是不不是加一天是少一天ok那就是当天ok那你哪没算清楚啊你为什么觉得那个23号早没有哎你要我要给你们来打电话吧 你来打个电话今天我现在开会你别挤在这儿挤压子脚嘴在压子Hey, Melissa, CharlieAre we still going to have the meeting at 8.30?Quin said a link for Zoom meetingSo yeah, let me know if you can jump into the meetingSo he's he's he's still drivingBut he can maybe partly join the meetingSo yeah, looking forward to talk to youByeby
Quan Gan: 他可能睡过头了跟我说那么早说话你那么早啊那一会儿那个再加一些行吗真漂亮哎你你那个就是我今天有个看到没有哦挺好看嗯你有什么想法对啊我们现在我想要说我们能不能有一段时间再找一个 lake lake 的 house 住一段时间我就在那住帮我多挣钱多挣钱明年就可以做这种事我帮你多挣钱什么意思啊啊我你力呀带了生两个孩子还不够还帮你最最近你跟我去了 zeta 我告诉你明年有本质的变化你想的东西都是实现你得坚白事情做好了都okyes all of it 你都想了十年了,你怎么没想清楚啊?我想得很清楚的,You're the missing piece!谁说我是我就是啊?You're the missing piece!Daddy!你少来,不要给我脑子,不要给我扣那个所有的,所有我都知道,我现在我已经知道,这东西就是一个套Daddy!人家宫伟你一下,然后你觉得,啊呀!嗯,做感觉很好,其实进去就是一个slave所有东西都是情绪你自己的perception,那问题是,你,你跟我说,you wish for these things但是你的action和你的result是不是否,是不是相符?那我wish for these things,你指什么these things啊?就是你想有个lakehouse,就这些东西但是自己的action有没有那个和这个是是一致的? 那比如说我的lifestyle,我想去天天滑雪,那我现在就是我的action要代表这个东西,那你想有lake out什么的,那这些东西咱们 as a family,都得take that kind of action to make it那先是一个vation,那我什么都一定就是那么大的动机。我跟你说买了吗,没说买啊,我说你要有这种experience的话,那也是需要支出啊。P来谁放屁啊?好,再来放屁啊。真的是很多这些东西。就是你的思想有一个很快的一个转变的话,就你很快就有不同的结果,你看,咱们今年这24年已经差不多多少了?相对去年,你就看那个本质的区别,然后business已经double了。 再加一点fuel这个东西明年10倍的都有可能如果再加点energy在里面加那为什么要我加你们那你们不多加点energy啊也在加呀那现在你能过来那就更样不快啊那你就看这个火起来了那你得往里面加加燃料啊我能那我现在不不一起来就play game你穿太少了那我那个最近就是我我在做一种我刚才突然意识到了就是原来不是气功在就像是广播体操事的教老百姓来做各种各样的动作然后呢有些人还真的可以就是有special ability我觉得我在ai里面学的这种比较deep的一些呃学法现在我 H就是像有点像广播体操似的就是来教教员工他们虽然没有这种就是专门去研究ai的这个background但是他们开始用这个工具就算形式上用这个工具结果都比无用要好很多所以所以我觉得这个真的是可以那个让一个人adapt to new way of thinking就是挺new way of thinking我觉得现在挺有希望的就是员工虽然都没有技术背景但是现在的那个就是能力就远远超过原来的这种想法那这到底是人的想还是ai的想是人的因为ai已经把人给takeover了不是不是这个我是觉得人和ai真的是是一种结合 沒有真正的一個純的人了人本身就是自己一直在modify自己這個是人的進化就是人類從最開始做簡單的工具包括學會怎麼用火用了火最後也就把自己的這個diet給modify了然後呢大腦就開始了大腦再開始的話它又會發明新的工具然後一直是人在modify自己over the course of time那AI只是在這上面是另一個階段所以不是把它
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Type: with_quan_kristin | Duration: 49 min | Charlie's words: 66
Speakers: Charlie, GameTruck HQ, Kristin Neal, Quan Gan, Scott Novis
Kristin Neal: this meeting is being recorded hi there hi nice to meet you what are you doing good how are you I've got a book from Scott that he may not be able to join us because he has a scheduling conflict I haven't heard from Juan yet there we go perfect okay hold on I'm trying to get my headphone working can you guys hear me okay
GameTruck HQ: Oh he was talking about something else. Okay.
Kristin Neal: Sorry.
GameTruck HQ: Is what happens when you have all these things happening at once and everybody's trying to make sure that tees are crossed and eyes are dotted and I was like, oh he's not gonna be able to make this call. Wait, what?
Scott Novis: I totally have friends on the camera.
GameTruck HQ: You're good.
Scott Novis: That's wrong. Hello.
Kristin Neal: Hi everybody.
Scott Novis: Hey.
Quan Gan: Hey Scott.
Scott Novis: It's been a minute.
Quan Gan: Yeah. Find a minute. Yeah. And I sent you a little message, you know, just kind of brief you, but yeah, we've had some pretty big changes over the past month. Leadership changes, but long story it stands no longer part of the organization. we're restructuring internally. And with that, it also means some strategy. kind of want to go back and kind of rehashed to see where everybody's at and then just see how we can optimally align and move forward. So today's that conversation, I guess.
Scott Novis: OK, what's going on?
Quan Gan: Well, we've been making a lot of progress over the past few years with Z-tag in the after-school space. And that's really become our full-time focus, because we're seeing just tremendously positive impact with the kids that it's reaching out to. And even the things that we've done now, I would say a lot of it is also thanks to you guys. You guys were there in the very beginning. getting testing the gen two of the zoos and really putting it through its paces. And we've seen, you know, because you guys have had those products since like early 23, that some of those early batches had certain kinks and issues that we're still kind of working through today. You know, we've learned through that. Yeah. So we've learned through that and the product is certainly a lot more robust today than it was previously. And we even have stuff that's kind of in the pipeline that's trying to be the next gen to really make it a lot more attainable and serviceable. So that's kind of our intent. But before I jump there, I actually wanted to forgive my manners. I didn't get to introduce the
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Type: with_quan_kristin | Duration: 20 min | Charlie's words: 453
Speakers: Carmee Sarvida, Charlie, Klansys Palacio, Kristin Neal, Paula Cia
Kristin Neal: This meeting is being recorded. I'm going to let this be recorded only so that there's a record of what I'm saying and you guys can hold me to it. the revelation last night between last night today was probably the biggest revelation I have had all year. that's saying a lot considering everything that's happened. And there's some things that I feel like that have finally been cleared. And especially with my interaction with all of you and even this position. This isn't the first time that God has used me in this special way to grow things. This is all by the grace of God, believe me. I was telling my daughter because she was my son because he was saying sweetly how beautiful I am and all that. And I was like, honey, you have no idea how ugly I am. But thank you so much because I really like that's just what God has done. whatever beautiful in me is because of him so with that there's also you also have to know there's a very deep deep opposite of that and you have to understand that this is revealed to me last night was how critically self-conscious I am I am so self-conscious I'm probably one of the most self-conscious people you know so like there's a very deep this side and opposite side so in that case it's held us back I feel like it's held me back it's held me back from showing you guys my weaknesses and my weaknesses that you guys have seen I know you know now is the computer is technology technology and I just are I thank God for one for people like one because I just I can't for some reason it doesn't come as easily to me as you it just takes me longer so with that being said I think now that the dirty laundry has been aired is kind of like okay I feel like there's also going to be growth after this because you guys know my weaknesses but I Hope you've seen what I have brought to the table and that actually might have been a self-conscious thing on mine too Because I had said at a few points like gosh you guys are gonna know my job I'm you're not gonna need me anymore thinking that after that I would be done it over with that's that's a self-conscious thought That's something that I need to process and I have processed and and kind of like I know that whatever This process is and it has finally formed because last night Let me tell you I had this giant stack for this giant stack of Contacts and the tickets and I was like God I don't know how to do this like how am I gonna get a quote to every single one I just needed to put it into t
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Type: with_quan_kristin | Duration: 85 min | Charlie's words: 3223
Speakers: Carmee Sarvida, Charlie, Klansys Palacio, Kristin Neal, Quan Gan
Charlie: I see. So maybe we're not doing the link, just while paying the check, or that they also have to manually either wire, they need to make sure they type in the right information. I don't know. What do you think, Kristen?
Kristin Neal: Definitely. No, absolutely.
Charlie: Yeah, keep it simple.
Kristin Neal: Yeah, keep it simple, but I do agree definitely about the margins. then Clance says, I just did the invoice, but I still don't see the notes coming up on that. Are we sure that the notes are transferring from the quote through the sales order into the invoice?
Klansys Palacio: Yeah, I'll check it again. I created a workflow for that and I think they're connected.
Kristin Neal: Okay. Okay, because it's the last one that I created and it's not coming up. That one's very important. Good morning.
Quan Gan: Good morning. They're going.
Kristin Neal: Good. Yeah.
Quan Gan: I'm trying to figure out a better way for registration on devices. So registration and updates. I'll figure something out and let you guys know later.
Kristin Neal: I just sent over that invoice.
Charlie: Okay.
Kristin Neal: But that note isn't on there, but there will be.
Charlie: Oh, so we'll click.
Kristin Neal: Yes.
Charlie: Okay.
Klansys Palacio: The one that. Yeah, you need to wait like a couple of seconds. to appear these ones because sometimes it has delayed thing or if you want to make it appear real time you just need to refresh it. So that's something to do with the automations inside of the workflows of the house because of the servers and you just need to refresh.
Kristin Neal: I'm sorry Charlie go ahead.
Charlie: Oh no uh uh the fire I receive is a text with with like random alien word.
Kristin Neal: Oh really?
Charlie: um dances is still not coming up and I have refreshed.
Kristin Neal: You know maybe it's um maybe this was still under when it wasn't so maybe the next one that I create actually will. That might be it. Yeah, I'll check that. On the next one, check.
Charlie: Okay, yeah. Kwan, I think the most priority thing, we have to figure out our new bank information to put into the CRM systems. That's the top priority.
Quan Gan: You just need a bank ID, mean the account number, that's it, right?
Charlie: Maybe classes, can you screenshot that part and send it to Kwan?
Quan Gan: How often do we get electronic transfer?
Kristin Neal: Aren't most of them by checks anyways? I think it's like 25, 50 percent, maybe 50-50 honestly, it might be 50-50
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Type: with_quan_kristin | Duration: 157 min | Charlie's words: 3639
Speakers: Charlie, Klansys Palacio, Kristin Neal, Paula Cia, Quan Gan
Tin DG: morning.
Charlie: I hear you, Krista.
Kristin Neal: Sorry about that. There we go. Okay. Good morning, everyone. I'm just going to read the devotional. You guys are welcome to listen. Start right off. Mary's heart does good like this in Proverbs 1722. Cheerfulness is a gift that we give to others and to ourselves. And as believers who have been saved by a risen Christ, why shouldn't we be cheerful? The answer, of course, is that we have every reason to honor our Savior with joy in our hearts, smiles on our faces, and words of celebration on our lips. Few things in life are more sad, or for that matter more absurd. earth and grumpy Christians. Christ promises the lives of abundance and joy if we accept his love and his grace. Yet sometimes even the most righteous among us are best be set by fits of ill temper and frustration. During those moments, we may not feel like turning our thoughts and prayers to Christ. But if we seek to gain perspective and peace, that's precisely what we must do. Are you a cheerful Christian? He must be. And what is the best way to attain that joy that is rightfully yours? By giving Christ what is rightfully his, your heart, your soul, and your life? Carefulness is an attitude that is highly contagious. Remember that cheerfulness starts at the top. A cheerful organization usually begins with a cheerful leader. Be assured, my dear friend, that it is no joy to God and seeing you in a jury countenance. And Christ can put a spring in your step and it's real in your heart. Optimism and cheerfulness are products of knowing Christ. God is good in heaven is forever. if those two facts don't cheer you up, nothing will. And dear Heavenly Father, thank you, Lord, for making all of us here a cheerful leader. Help us to celebrate the day that you have given us today and let us celebrate your son. Let us speak words of encouragement and hope to all who cross our path and let others see the joy and thanksgiving that we feel in our hearts for your priceless gift to the world, Jesus Christ. Thank you, Lord, for being with us and guiding every move that we do today. We do lift up the kids and every single unit that is out in the world right now. We pray that whoever plays feels the love of you, Lord, and just the fruit of the Spirit. Thank you, Lord. We love you. And Jesus' name we pray. All right. Good morning, everybody. Hey, Charlie. I wanted to ask you something about yesterday because I'm grateful for this today. I'll all speak for m
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Type: with_quan_other | Duration: 41 min | Charlie's words: 468
Speakers: Carmee Sarvida, Charlie, Klansys Palacio, Quan Gan
Quan Gan: This meeting is being recorded. Morning. Hey team, we're going to have Charlie and Chris join. So we wanted to go over a few things from the trade shows. Can you guys hear me okay? Yeah.
Carmee Sarvida: Morning.
Quan Gan: There are few feet down. Down the aisle over there. They'll join momentarily. You Yeah, I think you're logging on now. Charlie and Chris, can you guys hear me? Can you hear it? so I wanted to have the meeting to consolidate our processes. I just uploaded some new updates. So, in a second, let me open this up. Okay. Can you guys all see my screen? Okay. So the main things I've updated was to clarify our customer segmentation, because I think that's a constant thing, especially with customer service. So we have the education and professional or entertainment market. So these are two groups. And then we're also looking at the domestic and international. Right now international education, there's not too much there. But professional, we have both domestic and international customers. we have to have good policy for it. And the main thing is we want to get these customers moving forward to the version three of the Zeus, which has a lot of the improvements over the B2. terms of serviceability and replacement parts. Previously, the V2, if something happens to it on the base, then the whole system has to come back to our office and I have to personally fix it. Versus the V3, it becomes a lot more modular. Yeah, so I'll spare you guys the details. But ultimately, the entertainment customers, we want to get them to V3 as quickly as possible so that they'll have a better experience with the product. And also why we want to choose them to do the V3 versus the V2 is because the V3, since it's relatively new product, we want to play test it with the professional customers because they have a harsher environment. They do a lot more rentals. And it just goes through a lot more abuse. So if those kind of customers can... play test and know that the v3 works well, then later on the v3s can be sold to the education customers. The education customers are relatively a lot more conservative. So nothing can go wrong or they'll, yeah, or it would actually do a lot more dampenage to our reputation if something does go wrong. So we basically wanna have professional customers be the leading edge of play testing and then later on a trickle over. Does that make sense for everybody? And then because professional customers are also earning money off of our
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Type: with_quan_kristin | Duration: 55 min | Charlie's words: 770
Speakers: Carmee Sarvida, Charlie (3), Klansys Palacio, Kristin Neal, Quan
Klansys Palacio: You Good morning.
Kristin Neal: How are you?
Klansys Palacio: Good. wow. You have a new hair?
Quan: Yeah. I got a hair coat with my son. Good morning. You guys have Carl's Jr. Carl's Jr. Oh.
Kristin Neal: Yeah, I figure not, you know, it's a it's party maybe they're called hardies over there.
Quan: Does this look familiar? No, no, it's not a Filipino thing. Okay. I mean, yeah, it's an American restaurant, but I don't know if it's infiltrated You're part of the world in in China. There are some occasional ones. Yeah, this is a big star They're not as popular out here at the air in California Yeah, I'm with my my daughter. She's eating right now, and then we're out in the mountains again See we're gonna go seeing a little bit later Name is Sierra, but I call her skiera. Yeah How's everybody is weekend Yeah, it's all good You anything interesting
Klansys Palacio: Yeah, I'm a weekend with a k-drama marathon always.
Quan: Okay, drama.
Klansys Palacio: Yeah.
Quan: Okay.
Kristin Neal: I love it.
Quan: What else wants to share? I mean, what did you do?
Carmee Sarvida: Yeah. Spend the Saturday and Sunday at church. Met new people. Yeah. Socialized.
Quan: Okay. Cool. Cool. Yeah.
Tin DG: Me. I didn't do much on the guy. I just do the household chores and he's leaving.
Quan: Okay. I also stayed in bed and slept in yesterday.
Kristin Neal: didn't even go to church. totally stayed home, but it was very, very nice.
Quan: Very cool. I think Charlie's probably taking Geo to us this morning, so she'll join us maybe a little bit later. Yeah, I went up into the mountains, obviously. slept in the car. You sleep in the backseat. just lay flat with my daughter and I in backseat like homeless people. We don't shower anything. just sleep in the back and then in the morning we get breakfast and we hit the mountains. Very, very different lifestyle, but it's just really good to be connected to nature and then have the freedom to be wherever you want and be back into nature. And it's actually right now it's all. It was it's basically like summertime skiing. So by the time we came down in the afternoon, it was. Getting like 65 degrees Fahrenheit. So that's like, that's like 15, 17 Celsius and there's still snow on the ground. So normally you're wearing like really heavy jackets because it's so cold, but we were in t-shirts but skiing and still sweating. So it's like a very different type of snow because the snow actually feels like it feels like slush.
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Type: with_quan_kristin | Duration: 131 min | Charlie's words: 2565
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal, Paula Cia
Carmee Sarvida: This meeting is being recorded.
Kristin Neal: Good morning.
Carmee Sarvida: No, I'm good.
Kristin Neal: Good morning, Morning, Good morning, Tim. Tim. Um, a three month mark that just good morning, Charlie. I think you're on mute. Yeah.
Paula Cia: We need notification.
Kristin Neal: Okay, perfect. We'll work on that. See, we'll have a very clear understanding of the steps.
Charlie Xu: So, are we on some discussion right now?
Kristin Neal: No, ma'am. Oh, okay. I think we're just waiting for to clear this.
Charlie Xu: Okay. You We I think she's working on something. In morning I saw her reply and she's working on the website and something.
Kristin Neal: Perfect.
Charlie Xu: Okay.
Kristin Neal: Charlie, do you want to get started?
Charlie Xu: Sure. So I think far on my side, we just recently find out to sign up. The American Camp Association, that ratio, which is in middle April. So we have to squeeze in another ratio. So Chris, are you going to come or just one? It's a very small one. So maybe this one.
Kristin Neal: Yeah. Leave it. Yeah. Because if not, I'll have to stay there for two weeks, even more than weeks. just had a death in the family. So they're services at the beginning of May. So I'll probably just stay there. And then I have there, so but I think that might be too long.
Charlie Xu: So yeah, you guys could take that along. Yeah, yeah, yeah. It's just a couple hundred people, so it's not big ones. But I think it's still good to be there. also, so we probably need to stop the booze, design a little bit. So if Paula, maybe we can get this done. Let's see. Like this week, so it can send it to print. So they can, they can do maybe next day. Or let's say maybe we leave it for at least three days to make sure we get, get everything before we head to the trade show. Also the, also the fire too. need to reprint that. I don't think we need to print a lot but before the other other ratios we need to do that too. Maybe these days we let's finish finalize the designs so we can send it to print. But the boost, the boost one I think we need to probably just keep the same banner but the the flier we just update little bit. This meeting is being recorded. Yesterday I think Juan had a meeting with Grover. He really built a good connection with Grover and he is trying to connect us with other vendors we're like connect to each other. think more maybe wait till him to update but he is highly highly I agree our mission. I feel like he i
[...transcript continues...]
Type: with_quan_kristin | Duration: 36 min | Charlie's words: 1275
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal, Quan Gan
Kristin Neal: This meeting is being recorded.
Quan Gan: So just wondering what's causing that.
Kristin Neal: Which one are you talking about, Juan?
Quan Gan: Is volunteer volunteers of America Lighthouse?
Kristin Neal: We're looking at the notes for Victoria Morris.
Quan Gan: I see it in the pipeline stage, so when I'm viewing this on just the deals on my phone, it's showing that it's at 90% even though it says negotiation. We're actually also YMCA, NAP, harder negotiation, but it shows much later. I don't know if this is maybe like a settings issue in pipeline.
Kristin Neal: The pipeline, I'm actually going to go over it with. Permit so we can have a very clear understanding of where, because looking at the process, she really needs to start owning these. I think we need to get a clear understanding of how she can own them and reconfigure so she will fully know exactly why they're in, where they're in. But as for like, why, where it is as to why I would have to dig.
Quan Gan: Okay.
Kristin Neal: Let's see, we were just talking about this one, volunteers of America, I'm going to scare the screen, share. Okay, so it looks like this one is, I was just telling him I haven't done a full, to you yet, as far as like owning these deals and knowing exactly where they're at in the. in this section. So we need to have a very clear understanding of why they are in these sections. So he's asking why that one is over here somewhere in the 90%.
Quan Gan: Well, let's see, where do you see negotiations on your screen?
Kristin Neal: haven't. Negotiations is over here on the left, here, right here. So we haven't gotten them. Well, we've gotten into a quote, but he's wondering.
Quan Gan: So it's weird. OK, so on my screen, negotiations says 90%.
Kristin Neal: Oh, yeah.
Quan Gan: No, that's about 85%. OK, so that's really weird. OK, maybe classes might be something for you to look to. So I see volunteers. I see YMCA, all that. This is 35%. But why in my phone screen, I dropped it in the team chat. We see that it actually shows the pie at like almost like 90% or maybe the colors are inverted or something.
Kristin Neal: don't know. This one?
Quan Gan: Yeah. Do you see how it looks completely optional? I don't know. It's a Zoho issue or something.
Kristin Neal: looks like a settings issue. Doesn't it? It looks like it's by date, maybe? Like you only have the 17th show.
Quan Gan: You see how like, You know, it's mostly dark blue. But how is this? Negotiation and
[...transcript continues...]
Type: ops_team_direct | Duration: 22 min | Charlie's words: 899
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Paula Cia, Tin DG
Paula Cia: You I I'm the Hola Learning You're going better? Yeah I was having a... through all crumbs every first day or second day of my period I know bring some warm warm stuff I also have a medicine that I'm taking during that how's the weather there um it it is supposed to be summer but it it's very rainy um it started last week so it's weird yeah it should be summer time oh already summer this meeting is being recorded I'm still rainy here oh it's a different weather from us yeah
Charlie Xu: Do you guys still have winter like no, we only have like two weather the sunny and rainy season But weather is like temperature is pretty much the same But your summer it exceeds to even 50 degrees Celsius Oh, okay It's really hot Yeah Yeah, I always see you guys were sure so short. It's just yeah, it's always like Okay, so since nobody here yet, maybe I feel like in the future You don't think you don't don't think you don't enjoy it You you just bring it bring it Okay, so maybe Paula for the marketing content, we can have an individual meeting after this meeting.
Paula Cia: Sure.
Charlie Xu: Morning. Good morning.
Klansys Palacio: Good Good morning.
Paula Cia: Good Good morning.
Charlie Xu: is going to join our meeting today.
Paula Cia: I'm not sure.
Charlie Xu: Hello? Okay. We need to go check with her. Okay. she's not replying yet. Maybe she's in a meeting on something. So maybe let's go through everyone, give a quick report of like last week where we already achieved in like this week, the goal, what task we're working on. So everyone give a quick report. So we can all catch up with everyone.
Klansys Palacio: Okay, I'll start Charlie. So for the, for last week, I've been working with web pages, automations, and mostly working with the game for to create some of the workloads on the spare and as well. So, and of course, I'm collaborating with you and Paul with the web pages that been developing last week. And for this. Wake will be still going to work on the automations.
Charlie Xu: Oh, we cannot hear.
Paula Cia: anyone else here? think she's using.
Charlie Xu: Sorry.
Klansys Palacio: Sorry.
Charlie Xu: Sorry.
Klansys Palacio: this week, we will be working still on the automations workflows. So if you have anything to update on the pages that I have been developing shortly, so you can just let me know for that. But for now, I am focusing on working on the CRM.
Charlie Xu: Okay, And also, like the highlights from the last week, she showed us the
[...transcript continues...]
Type: with_quan_kristin | Duration: 55 min | Charlie's words: 1988
Speakers: Charlie Xu, Kristin Neal, Quan Gan
Quan Gan: you I'm happy to be back Oh, I don't know. Did we tell you Geo1 is Contest?
Kristin Neal: Did he really?
Quan Gan: I didn't get a chance to post it, but yeah, it was an emotional rollercoaster. He didn't do nearly as well as he would have liked. There were a couple of technical glitches that threw him off. But the energy was still good. He wilded the crowd. After he came down and it kind of sunk in that he wasn't anywhere near where he was practicing, he cried for half an hour. was like this the whole time. Just to wait till like, you know, hours later that he gets announced that he actually got first in his category.
Kristin Neal: So, yeah.
Quan Gan: Super down and it's super high.
Kristin Neal: Oh man.
Quan Gan: And he was like, oh, I'm going to play and they're going to yo-yo again kind of thing. He's so hard on himself Yeah Yeah, it's all that but no, we're we're back. Um, yeah, just happy to be here and uh, yeah things are things are pretty exciting Yeah, yeah, it feels like Yeah, it sounds like you guys are living on all fronts. I'm so glad Yeah, for sure. How's uh, how's steve's back doing?
Kristin Neal: He's doing a little bit better. He's not a hundred percent something is It's weird like he's not sure if it was even his back. So it's Last week was like the hardest it's been in a while.
Quan Gan: So Did um, did I ever send you my interview about my back? Hmm I don't think so I remember you telling me Well, um It's more of a spiritual thing. It's not even about my back really, but I'll I'll share this with you and if you think it's Helpful for him. I have him watch it.
Kristin Neal: Okay. Thank you. Yeah, let's see. I Think he'll appreciate it.
Quan Gan: I'm not knowing you now Yeah Okay, one second Charlie's calling me on Facetime.
Kristin Neal: Okay. Do you want to get off?
Quan Gan: No You Okay There she is, okay. Yeah, so we're all in the meeting together. just updated Chris on the weekend with Geo. but yeah, just jumping right into the work thing. think let's real quick just get out of the way the partnership package. Just so you have something that you can send off. I think the main change was just having that scope of limitation on the number of Zeus's. It's never been abused before. I don't think anybody like really honestly wants to pay that much to replace the system. the system's been chugging along. It's just little things here and there. So it's not really unless they drop it out of a building or something. It's f
[...transcript continues...]
Type: with_quan_kristin | Duration: 12 min | Charlie's words: 389
Speakers: Charlie Xu, Kristin Neal, Quan Gan
Quan Gan: This meeting is being recorded to move the meeting time officially.
Charlie Xu: Yesterday, Carmen mentioned they have a festival. she mention to you guys?
Quan Gan: Nope.
Charlie Xu: Okay. So, I just say, I say, because she mentioned, and I say, okay, it means I know about that. But I don't know, do we have a schedule, which is the day to day they are off or not? feel like we probably have to have...
Quan Gan: Yeah, it was the one maintaining that before, so we probably need to give that to someone else to do. I think the previous person that was here, she had maintained that schedule.
Charlie Xu: someone else okay are they are are they getting a holiday like a year or are they not like just disappear.
Quan Gan: Okay what is the holiday?
Kristin Neal: I do see it on the calendar it's a holiday EIDU it was yesterday so that's why the the festival.
Quan Gan: How do you oh it's the end of Ramadan is hold on there is a public holiday it's an Islamic holy month for fasting April 1st.
Charlie Xu: It's a religion festival fasting fun
Kristin Neal: Hold on.
Quan Gan: Oh, okay.
Charlie Xu: Oh, yeah, it is a regular holiday nationwide Okay Charlie were you able to get the invoice figured out what you were Added I manually added so because I just need to send them a payment receipt So I manually add the number so the receipt is just showing them the total number So I don't feel like that matter that much I I don't think I manually entered that order So and also on the check actually Then the number they refer to is the sales order number Interesting.
Kristin Neal: Okay, then on their Their packing slip their packing slip has the sales order on there. So that's probably yeah, we got it So it is an issue for classes to look into them since you didn't manually input and it's got a transfer over So I think that's gonna be an easy thing Go ahead. I'm so sorry, Trin.
Charlie Xu: I don't know. What did you say?
Kristin Neal: I wanted to just look at real quick what we had talked about the new community page. And remember how we had talked about the Z-Tag extended care being separate from the community page? They can't be separate because they involve each other. The cost of the extended care reflects what they're going get as far as community. So I was going back and forth with the AI yesterday and I got to find it. so sorry. they said like just a very clear graphic, like a table too. Because there's kind of a lot of interchanging would be best. I d
[...transcript continues...]
Type: with_quan_kristin | Duration: 12 min | Charlie's words: 434
Speakers: Charlie Xu, Kristin Neal, Quan Gan
Quan Gan: If we release this new branding material and then you guys can just order through that perfect. Yeah.
Charlie Xu: But for now, we can ask for discount if research and so give more benefit schools, if they can get it some discount.
Quan Gan: Okay. Oh, so sample combos. Okay. This shows. Just want your care. Plus community launch pack five year includes that. this is cool. So if they got three years or like marginally, like $600 more, they get five year care and they get the launch pack. So it'll probably push this. Quite a bit. Based on that, right?
Kristin Neal: It's barely. What is that looks like $500 more, a little bit more just to get the five year.
Quan Gan: Yeah. Because we're including the launch pack here. Well, this is saying like, if they were to get the three year care plus the launch pack already. If they were going to do that, they might as well just jump to their five year and I think that works because adding the five hundred dollars really the difference between here and here might be just incidental breakages of the hardware that would be. Well, we're not okay. So, 12, I think our cost on it. Let's just say is for 40 40 right. So, that's like, that's like 500 dollars. It's actually that difference about that difference, which gets covered. And I don't know the language right now, but my understanding is we're not sending them six free to see the hackers every year. It is covering up to six incidences. it's a kind of a they have to be requesting it to get those replaced need to make that clear because we've already been telling them that they could email us and we would send the six right out to them.
Kristin Neal: That was how it was.
Quan Gan: Well, for you still takes their activation to do that, you know, so so that may not it's like you're handing out coupons, but they may not get redeemed. Right. So the worst case, yeah, they redeem it every single year. But it's really more like you have up to six breakages that that you cover. I mean, they could game it and say, look, oh, we broke six this year again. You but I think the language we have on that should be more like we can cover it up to six units per year. Unless you really think we should just like pre ship them six units. That's also that's that is a substantial cost.
Kristin Neal: We give them a choice. I said you be able to do that or you could just, you know, play it safe and let them reach out to us if they need it.
Quan Gan: Yeah, I'm more leaning on that. I
[...transcript continues...]
Type: with_quan_kristin | Duration: 16 min | Charlie's words: 821
Speakers: Charlie Xu, Kristin Neal, Quan Gan
Kristin Neal: Do you want coverage? meeting is being recorded. You click it and then it comes up with the one-year options.
Quan Gan: Okay, yeah, so we need the decision on is it after the first year or is it overlapping the first year? the first year is you're protected on the manufacturer's warranty but it doesn't protect you on you breaking the product. So my argument would be it needs to overlap your your usage from the first year.
Kristin Neal: So have them be the same year?
Quan Gan: That's what I'm thinking. It should be overlapping because it covers things that are not our fault and it's their fault. Okay, does that make sense?
Kristin Neal: Yeah, that makes sense. We got it as that though. I think the warranty and the one-year are over that.
Quan Gan: Yeah, all of these things These terms don't come with the manufacturers warranty in no matter what so it's in their best interest to add this And then same as above renewed They don't need to let's not renew annually just buy it up up front I mean they could renew annually, but then they're not going to get this price so it should be It should be purchased all up front agree Okay, everything's up five year is purchased up front If they want it renewed annually, then we can give them the they could just buy one year at a time But they won't get the savings so yeah, they could renew annually, but they're not going to get the savings, okay? Or they can buy it in three or five year packs. Okay, and then this community launch pack for 9.50 They get that value if they were buying five years at a time, we throw in the community launch pack, but this is something they can just buy on their own, independently, okay.
Kristin Neal: And eventually that, oh never mind, keep going.
Quan Gan: And then promo, swag kit, bullet banner shirts, okay, so it's actually decoupling that the community launch pack doesn't necessarily have this because the swag, I think that's kind of, well, okay, I think the digital kit should be up here, so the digital kit from the Z-Tag swag kit needs to go up to the community launch pack because that's something we can provide for free, but a lot of these things like shirts, stickers, hats, whatever, all the swag, I think that, we could have a kit, but we could also just say this, you can go on to our... I didn't just purchase it a la carte and then we have different pricing. So that's kind of like a separate web store we set up.
Kristin Neal: And then we'll be done later.
Quan Ga
[...transcript continues...]
Type: with_quan_kristin | Duration: 45 min | Charlie's words: 1925
Speakers: Carmee Sarvida, Charlie, Klansys Palacio, Kristin Neal, Paula Cia
Charlie: Oh, hey, I said my phone got cooked because it was baking on the dashboard. Sorry, that's why it's a musical down for a bit. Yeah, it's dead. Okay, Chris, I'll share with you more on that part later. Okay, so yeah, it's kind of a side project, but yeah, I don't want it to be overwhelming, but there might be some strong alignment.
Kristin Neal: Yeah, I can't to hear it. Yeah.
Charlie: All right. And I'm going to keep the phone down here. Well, they can't see us. Is everybody here?
Kristin Neal: No, not yet. That's what I'm going to follow.
Paula Cia: Hi, have our name. Good morning.
Charlie: Okay, are we missing this meeting is being recorded.
Kristin Neal: In and car me. Your seat.
Charlie: Okay, wait for carbon. Morning. And then you do that. Okay. Yeah, we just dropped off our kid. So we're at the parking lot.
Kristin Neal: It like a beautiful day. How is it over in the Philippines is cold and rainy here today?
Klansys Palacio: Yeah, it's really hot in here.
Kristin Neal: You said it's hot.
Klansys Palacio: Yes, because it's summer.
Paula Cia: It's been raining like a week here in our area.
Charlie: How's the holiday? How do you guys celebrate the holiday?
Paula Cia: I just left early.
Charlie: Are you guys like, what kind of traditions is to celebrate a holiday?
Paula Cia: It was a Muslim holiday, but most of the people in the Philippines are Muslim, so we celebrate even when we are Christian.
Charlie: Okay. Do you guys do fasting? No. think everybody's here. Yes. Okay. today's meeting topic, I think it's going to be a little bit more high level from a company standpoint, just because, you know, we've had everybody knows a very big transition in the past two months, and the working style, the meeting style, and everything is very different. And we're basically going through the entire company, Charlie and I, and Kristen and restructuring everything from the ground up. And that's It's also going to transition into each of your roles and how everybody fits into the company as we move forward. So I do, you know, I owe you guys an apology for the, for just how overwhelming things can be right now with the change. I'm quite aware of it. And at the same time, I want to offer some explanation and hope that, you know, things will stabilize, but it takes the team effort to really get through this and we're system act going through. One of the, one of the reasons I see the overwhelm is because, you know, we're a AI enhanced company or AI
[...transcript continues...]
Type: with_quan_other | Duration: 51 min | Charlie's words: 414
Speakers: Carmee Sarvida, Charlie Xu, Cristina DG, Klansys Palacio, Paula Cia
Carmee Sarvida: Oh, where are you everyone?
Paula Cia: Good morning, everyone.
Quan Gan: And Paula. Good morning.
Carmee Sarvida: morning. Good morning.
Quan Gan: I curse. Good, Steve, try. She's working on something.
Carmee Sarvida: Is Charlie with you? Is that what you said?
Quan Gan: I'm going up to the mountains again. days.
Carmee Sarvida: Nice. Nice. Nice. You're cutting in and out and then and then plus.
Quan Gan: Oh, okay.
Carmee Sarvida: Why do you want to get started? Oh, there he is, is. Alright, let's go ahead and get started. Oh, there he is, there he is. Oh, I love your hair like that. cute.
Paula Cia: Thanks, Chris.
Quan Gan: got my hair color.
Carmee Sarvida: Did you? Okay. I like how you have it. It's very cute. Hey, I bring up something that came to me this morning?
Quan Gan: Go ahead.
Carmee Sarvida: Okay. This morning, I was thinking that there's, it almost feels like we're missing some information that we should be getting. And we had, I think, discussed this before as far as like a, like a registration form almost like that. would have to fill out and like their payment information things like that. I'm actually wondering if we could change that form for their, their extended care. So offer, like have them fill out which extended care they want. Ten has an issue with finding out who to talk to after and. Charlie also, like who's the person in charge of what, so we could probably add that and we can also add like the contact for finance contact for support, so 10 can always email that contact and a an address like a replacement address where all replacements will go that's another thing that 10 has to wait for a lot to get that information. So would be kind of nice to have that, you know, ahead of time before she needs to get that information, and also maybe even a disclosure saying that we understand we're not going to take the extended care, but we will, you know, we know about the the warranty into the manufacturer warranty. And I don't understand that disclosure. Yeah, like a disclaimer, yeah, or just acknowledging that they don't want to go forward with any of the extended care, so that they know that they're kind of at their own mercy.
Quan Gan: So there's, there's a couple of parts to it.
Carmee Sarvida: There's one more, because we can also say because there's been an issue with the SD cards, you know. And we can say you also understand that the updates this coming year will be all online. We only have the SD ca
[...transcript continues...]
Type: with_quan_kristin | Duration: 21 min | Charlie's words: 1295
Speakers: Charlie Xu, Kristin Neal, Quan Gan
Quan Gan: That'll be interesting.
Kristin Neal: We'll definitely be thinking about that, yes. Hey, Charlie.
Charlie Xu: Good morning.
Kristin Neal: Good morning.
Charlie Xu: Good morning, Sierra.
Kristin Neal: Okay, here.
Quan Gan: Okay.
Charlie Xu: I just realized Sierra's spring break this week.
Quan Gan: Which I mean.
Charlie Xu: Oh, there's nobody.
Kristin Neal: Oh, no.
Quan Gan: You can just remember.
Kristin Neal: Very cool. Very cool. Um, so is it the meaning that I had asked if we could have before each other?
Quan Gan: Yeah. Okay.
Kristin Neal: Yeah. Cause I know there was some like, um, miscommunication and that's something I wanted to ask because Charlie and I were talking about, we need some way of doing like, um, a daily tasks. So we're not getting like overwhelmed. I know we had tried to do the Google. The Google, um, sheet or the Google. document, I didn't mind that. But we just need to be consistent with it. One of us has to kind of own it and manage it. It feels like it can't just be left like whatever.
Quan Gan: I don't mind managing that if that's okay with you guys. yeah, that'd be really helpful. Well, also, the AI gives you breakdowns of to do items that you're basically just talking about basically into the sheet. Yeah, and I think classes can probably make make make an integration that make the outfit of fathom and apply it in there. But you have to review to make sure it's.
Kristin Neal: Okay, if she could do that, then I could review even better.
Quan Gan: Yeah.
Charlie Xu: Yeah, I think is that like an everyday in the morning meeting everyone just goes through with their task and if and it will be assigned or I'll capture into some sort of.
Kristin Neal: Yeah, I'm glad you asked, Charlie, because I feel like we need to do that before like in this meeting. you real late. this little meeting real quick. Hey, I mean, um, Paula to do this. it's all, I don't know. And then presented work. It's like, and then get their input if they have the things that they're based still are working on before.
Quan Gan: So maybe if, um, if they're meeting, like if it weren't for us three, that meeting almost doesn't happen. Why don't we push that meeting back another half an hour? And then so we have a leadership meeting. And then that disseminates down to Yeah, that sounds good.
Charlie Xu: So we're still using this hour block, but just Yeah, I think it's good to catch up first for us. Because for me, I do feel like the to-do li
[...transcript continues...]
Type: with_quan_kristin | Duration: 69 min | Charlie's words: 2253
Speakers: Charlie Xu, Kristin Neal, Quan Gan
Quan Gan: can you guys hear me okay there's a lot of background noise so i don't know if i'm it's pretty clear okay do we see steve though i can't see him you need to be you need to be cheek to cheek with her otherwise you're not making it in the frame oh i don't like it it'll be a more of a comedy skit we can get there if you want ready to try anything new yeah you guys doing okay it's been a while i've seen you yeah yeah i'm hearing what what they say i mean there's been a lot of change but uh everything in a positive direction good that's that's a good thing to hear you
Kristin Neal: and then some of us stayed in longer, so we're used to it, so she's definitely getting into the hot tub right now. Yeah, gosh, that's a great one.
Charlie Xu: I don't even know what I get into.
Quan Gan: was totally into it, okay? Yeah, I sure you went to the hot tub.
Kristin Neal: Well, you kind of threw yourself in.
Quan Gan: I didn't want to dig that hole. actually, no, the hot tub wasn't that hot, and then you cranked up the heat, and then you got in. That's basically what you did.
Charlie Xu: I'm sure it's not a volcano.
Quan Gan: It was like a very mild temperature hot tub, and then you cranked it all the way up.
Kristin Neal: It feels like she needed to be there to try to sanitize it, so we're in the sanitizing. Yeah, I feel like, yeah.
Charlie Xu: Yeah.
Kristin Neal: I think once things are all flowing, everybody gets, you know, their rhythm, and I think this thing will, absolutely just blossom. yeah, we need rhythm for you to one like is that test was so important, you know, like we encourage those ideas from you, but also can I can I read to you actually what I wanted to read to the team, but it was so perfect for us. Yeah, okay. It's for today. Today's the eighth. And it says flow down. Most people who want to lead are naturally fast. But if you want to become a better leader, you actually need to slow down. You can move faster alone. You can earn more individual honors alone. But to lead others, you need to slow down enough to connect with them, engage them and take them with you.
Quan Gan: If you have children, you instinctively understand this.
Kristin Neal: The next time you need to get something done around the house, try doing it in two ways.
Quan Gan: First, your kids help.
Kristin Neal: That means you need to enlist them. You need to train them, need to direct them, you need to supervise them, need to redirect them, you need to recapture and
[...transcript continues...]
Type: with_quan_kristin | Duration: 37 min | Charlie's words: 982
Speakers: Charlie Xu, Kristin Neal, Quan Gan
Kristin Neal: Good Good morning. How was your guys this weekend?
Quan Gan: Pretty, pretty chill.
Charlie Xu: Good, good, good.
Kristin Neal: How are you feeling Charlie?
Charlie Xu: Better. Let's swallowing. Yeah. Last time I felt like my, my, this, they call me who? The figure. Was that fun? Yeah.
Quan Gan: From Dr.
Charlie Xu: My face is, is swallowing.
Quan Gan: You know what I'm talking about? The who will people.
Kristin Neal: Yes. Yes. Oh, how they were all swollen around their mouth.
Quan Gan: Yes.
Kristin Neal: Well, you look great today.
Charlie Xu: There's no swelling. So good.
Kristin Neal: Yeah. Good, good, good. All right, guys.
Quan Gan: I just jump in and we can kind of. Yeah.
Kristin Neal: Okay. I want to ask you about expired quotes. with the transition, with the discounts, are we honoring those expired? I haven't been, but one is the Air Force and they've come back several times asking us to honor the old quote, so far it sounds like it's only for one unit.
Quan Gan: Okay, I mean, I think that's okay.
Kristin Neal: Okay, the new Z tag and extended care. I did email Mary because to me, it looked bad that we didn't reach out to her first and say, Hey, we're actually the very first. Well, not that, but she ordered the five year extended care. So she's. Qualified for the community pack. So I reached out to her this morning, email said, thank you so much. We're excited for this newly updated community pack and we're excited to get it to you. So I think I've bought like a few days and I'm trying to get things online to be able to send that to her.
Quan Gan: So.
Kristin Neal: That one is the community pack being sent to her.
Charlie Xu: Chris, the community pack, is that including all the digital logos and banners and all of that? Okay. So I think probably we need to get that ready before you send it to her because I want to everything aligned. Maybe it goes through the design, the t-shirt design, all of that. want to, at least we have a package. and yeah, and also I need it be aligned.
Kristin Neal: No, I definitely agree because I think that was where we kind of messed up these last few weeks where instead of getting us aligned and then being done, things are being done. They're already being implemented without being all of us on the same page. things are already in place for her to like these things have already been. And out. So that's what I'm saying. Like these things really need to like I understand that moving forwar
[...transcript continues...]
Type: with_quan_kristin | Duration: 63 min | Charlie's words: 2992
Speakers: Charlie Xu, Kristin Neal, Quan Gan
Charlie Xu: 我没看到Chris回复你稍微给他几分钟吧那我们先catch up一下你说没说什么呀你现在就是网站上面他这个w ladder已经差不多了是不是你今天需要的都是哪些方面的那个需要用就是需要用哪些方面的信息主要就是这community我现在只有这两个因为还有几个没有我素材都已经好了你可以加上去啊我就说有你有这些logo有吗我这些thumbnail 那如果你真想要做那其实做一个就行了对那你就得做你做好了我再加因为现在这个东西已经是live了我们link是发给人的所以我不会OK OK半成品我不能show offOK那就说zee tech in community可以啊对像其实今天我刚才的会这个已经用上了就是in school因为那个啊啊Chris La嗯对呀hey therehellowhere were you cookingoh breakfastlike a brunchyumcheese with duck eggsi have a mug what you know like themug with sticky rice powderso make some mochi Or like from my garden so just local local resource.
Kristin Neal: I love it. I love it. I bet it tastes so fresh.
Charlie Xu: Yeah, fresh.
Quan Gan: How's he not in my mouth yet? I haven't got out of his room.
Charlie Xu: Yeah, I just didn't have for the kids.
Quan Gan: They, yeah.
Charlie Xu: It's because they wait.
Kristin Neal: Have you not eaten?
Quan Gan: You haven't eaten. I just woke up and I jumped into that meeting.
Kristin Neal: Do you want me? Do you want to wait?
Quan Gan: No, it's okay. No, no.
Charlie Xu: We're normally sometimes we can we can skip breakfast. like fasting or just.
Quan Gan: Yeah, I don't feel bad for us now.
Kristin Neal: Yeah, I think of stuff. All right, guys. Really good meeting with Stacy this morning.
Charlie Xu: So I kind of give you a context Charlie before we met with. We met with a game truck about two weeks ago.
Kristin Neal: And we were trying to get them over from the v2, v3. We were trying to, um, Eligate any issues that were kind of from before, um, getting them like in a good place to be able to transition them. Um, in that meeting, I, I made a mistake and I chain and I didn't change. I said the wrong amount for the units. Because game truck, I didn't know this, um, but come to find out they actually charge almost like a distribution fee for their, um, owners. For game truck. So afterwards she emailed and I was like, Oh, that's so great. We're so grateful. And she was like, I actually did. You said the wrong amount. So I was like, Oh my gosh, I felt like. I got punched. I felt so horrible. So last night she, um, messaged and said, Hey, we've come up with a solution that I think everyone is going to be happy with. Can you meet tomorrow? So I went with her this morning at 10 in the morning and she was she's a very. They're such a good partnership. It really is um it's turned into one and she was talking about um the pickup with Joel and you know that transition how happy he was with that um but she sp
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Type: with_quan_kristin | Duration: 33 min | Charlie's words: 905
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal, Paula Cia
Klansys Palacio: Good morning, everyone.
Paula Cia: Good morning, everyone.
Tin DG: Good morning.
Quan Gan: Can't hear you.
Kristin Neal: Sorry about that. Sure. I can read. Are we doing our fun Friday meeting?
Quan Gan: We can. Yeah. And then, and then cleanses has something to share maybe towards the end of it. But I do have to leave in 30 minutes for another call. So I know what the schedule is like.
Kristin Neal: Okay, sounds good. All right, everybody. Welcome to Fun Friday. Let's do a check-in. We haven't done a check-in in a while. Let's hear the high of your week, both personally and in the workplace. Who wants to start us off?
Quan Gan: How about Charlie?
Charlie Xu: I'm searching what I've done.
Kristin Neal: I feel like I'm dancing in my brain.
Charlie Xu: was always busy but not really remembering what I'm doing. Moving forward, pushing forward. This week I definitely focus a lot on marketing. I work a lot with Pola. We get the welcome letter finally. Done. also the community page. much have a good amount of footage there. Still, we're waiting for more, but it just, we constantly later adding. And also, we get the brochure ready for JCCACAC, Let's call it JaySac. think that's what we're It's too many letters. So, yeah, pretty much we're just getting ready for for the boost. And also the accounting part, we're still waiting for low, low, low, low, it probably come in maybe this week or early next week. Also, we are arranging the factories to, we've got the shipment for eight units. But we're probably we have, we will have the 34 units constantly. um shipping to the office so yeah this is pretty much for this week you got a lot of highs Charlie that's awesome all right go ahead and choose the next person one have a personal wait you didn't say you're high personally you only did high oh personal oh gosh i don't even know i have personal um personal um yeah i just did some gardening work um planting some seeds for my garden it's the springtime actually it's a busy springtime i should supposed to spend more time in my garden but yeah we're catching up here so get a z-time need more my energy to spend here thanks Charlie okay so you chose Quan okay well she she covered most of those things because a lot of those we've been working together uh but personal and kind of
Quan Gan: This highlight, too, is yesterday I spent most of the day speaking to our patent agent, and he's a close friend that's been with us for over 10 years now, and ever
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Type: with_quan_other | Duration: 68 min | Charlie's words: 1400
Speakers: Charlie Xu, Eric’s iPhone, Long Island Laser Tag, Quan Gan
Quan Gan: Hello? Hey.
Eric’s iPhone: Hey.
Quan Gan: I barely just made it home. I was at yet another conference this week.
Eric’s iPhone: Was that in Miami?
Quan Gan: I don't know. It's actually in L.A. This is the closest one I've ever had to the house.
Eric’s iPhone: really?
Quan Gan: Yeah, but just coming back in L.A. traffic was like an hour.
Eric’s iPhone: Oh, yeah. I was talking to some of the people last time at dinner about the traffic, because I always hear about it.
Quan Gan: Yeah.
Eric’s iPhone: Yep, you plan everything around the traffic.
Quan Gan: Yep, yep. So how has this week been for you?
Eric’s iPhone: It's been great, man. You know. As soon as I got back, I had post-prom. That was super fun. A late night, but super fun. The kids liked it. I had a lot of kids coming back and playing. Small groups, big groups. Cool little arena. And right from there, I had my Y program as well, which I'm excited next week to definitely play some of the games I saw you playing.
Quan Gan: Oh, yeah. Yesterday, we did this church event. It was a demo. had up to, I think it was close to two full sets of people playing all at once. It was crazy because some of these are athletes, and we got them doing red light, green light, but just racing across, back and forth. Yeah. And Ricardo came and he had his camera. Oh, hold on. Steve. Ricardo had his camera, like, right in the middle of the basketball court, and so he's got this view of, like, like, a stampede of people running right at him.
Eric’s iPhone: That's cool.
Quan Gan: Yeah. Yeah.
Eric’s iPhone: And that protecting game with the doctors and the humans, and that, oh, man, that's, it's brilliant.
Quan Gan: Oh, we got, man, it's, yeah, doctor defense, so, like, okay, so, hey, good to see you.
Long Island Laser Tag: Hey, hey.
Quan Gan: Yeah, we, we were just jumping into yesterday, we're talking about some of the game variations that I put together, and it's, these are things that I've, like, it's been in the oven since literally eight, nine years ago when we had just the tiny LED pins, but, um, when, when we were requested to host and just have a variety of, like, team-based games, like, basically dusted all of those things off. uh, uh, I tried it, and it just worked incredibly well, yeah. And you see the older kids, well, okay, so actually this whole week we were at this new conference for the juvenile court system and alternative education. And initially the people looking at it were like, ar
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Type: with_quan_other | Duration: 54 min | Charlie's words: 436
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Quan Gan
Quan Gan: Yeah, so I just wanted to check on the overall progress of helping Carmee transition from sales to more of the creative stuff. So we need a supporter of automation. So I guess maybe first would be to, maybe Carmee, can give us an overview of what you're currently handling and how much time it takes. And then Klansys, then you can give me an overview of the stats of the various automations and then we can evaluate what are the biggest bottlenecks.
Carmee Sarvida: First would be the lead entry, so for a single lead it would only take like a couple of minutes, especially now that I will or less because I will just have to add the name, and the company, and I noticed that last week or two weeks ago, the CRM or the automation will tag the lead automatically and then it will add additional information in the description, which is very important for us to know what the company is all about.
Quan Gan: And then, yeah, just. Real quick on that, hold on, want to ask, how do you think the quality of that agent is in terms of enriching the data? Is it enough or are there any adjustments we need to make?
Carmee Sarvida: I noticed that there are a lot of unnecessary information that we don't actually need. And it's long, so what I do is I paste it on Chat2PT and make it more short, it and make it more concise, just to make sure that just the needed information will be added to the description, to filter.
Quan Gan: Okay, so you're saying right now the information is too long and you want it shorter?
Carmee Sarvida: Some, some, but not all, yeah, not all, some, I just noticed that some are too long, but it's actually nice because there are That tagged, or there were notes that said red flags of the company. I had this one lead that was tagged automatically as do not sell, and I asked Chris about it. I haven't, because she's busy, she hasn't, maybe she hasn't, I mean, looked it up yet, but yeah. It also allows me to, because I'm not really familiar yet with our market, so yeah, that single lead made me realize that we don't have to accommodate all the leads that comes in. So yeah, and then after lead segmentation, go. Generation if they need to, or if they request, it would only take less than five minutes if we already have all the information needed, like how many systems they need a code.
Quan Gan: For the codes, are you manually adding the line items, or is there already a template that you just say, click on this, it's a one system quote, two system quo
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Type: charlie_kristin_sync | Duration: 44 min | Charlie's words: 3132
Speakers: Charlie Xu, Kristin Neal
Kristin Neal: That's the link. This meeting is being recorded. Busy day, busy day.
Charlie Xu: It's going to be good. Yeah.
Kristin Neal: It's to be good. I'm going to get Carmi to start on the cards that we got from Boost, so we're going to start emailing those.
Charlie Xu: Oh, okay. Oh, that's a lot.
Kristin Neal: Yeah, we got a good stack.
Charlie Xu: Because right now, it's like May. So do you see there's any rush from the school compared to last year after Boost? Do you see people have a strong desire to expand their money? And it's like, is there, yeah.
Kristin Neal: It's probably about 50% from last year. Last year. This whole time last year was really, really busy with meetings, too. Everyone was booking meetings. But we haven't reached out to these people yet, though. And it's two weeks. So that could be two.
Charlie Xu: Oh, what do you mean reach out? Is that like, because you haven't, have you sent, having Carmi sent to them?
Kristin Neal: No? Not yet. We've waited until, because of April's feedback about, they're getting bombarded by emails, we decided to wait to see, wait until they get all their emails so we can connect with them.
Charlie Xu: Oh, okay. Yeah, so normally, like, compared to last year, so after you're reaching out to them, how long you normally will see, like, the coming back, that they respond? Normally, if they want to buy it, they going to, like, in a rush?
Kristin Neal: Yes. They'll be in a rush right now. We have to add that to the email, making sure that they know that we're ready for the hard deadline of June 30th.
Charlie Xu: Okay. Okay. Oh, cool. Yeah. Yeah.
Kristin Neal: So we're ready for the hard deadline, but there were several that we're looking for the fall. So we can make sure that we know that they know that we know that we can also wait for the fall.
Charlie Xu: I see. But also, you mentioned before that they have the summer, like summer?
Kristin Neal: A summer budget.
Charlie Xu: Yeah.
Kristin Neal: Yeah. Did you hear that guy? He had said that his summer budget was a lot bigger than his school budget.
Charlie Xu: Oh, really?
Kristin Neal: Oh, Oh, okay.
Charlie Xu: So because the thing is, I do feel like Chester School, they bought that union, but actually it was using for summer programs. if like there's summer having programs and they want to use it. So, yeah, I don't know. Like it could be there's another peak before the summer comes. I'm saying people get ready for the summer, and not ju
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Type: charlie_kristin_sync | Duration: 41 min | Charlie's words: 1222
Speakers: Carmee Sarvida, Charlie, Klansys Palacio, Klansys Palacio (2), Kristin Neal
Paula Cia: Hi, Kree. Good morning.
Kristin Neal: It's been so long. So proud of her. Tin, are you there? Or is that your robot? Very good morning.
Tin DG: I'm just fixing my settings. Morning.
Kristin Neal: Morning, Carmee. Morning. Morning. Carmee, I'm not sure if we heard you. Do you want to try that again?
Carmee Sarvida: Hello?
Kristin Neal: Hello? Perfect. We can hear you. Thank you. Morning. Morning, Klansys.
Klansys Palacio: Good morning, guys.
Kristin Neal: I'm fixing my microphone. Sounds good. All right. While you're checking your microphone, we'll go ahead and get started. It's been a while since I've been able to get on here. Sorry, guys. It's been crazy these last two weeks. So definitely probably the hardest. just we're excited for did. out. Thank I've ever had. So it was just trying to get back into the groove. So thank you for your grace and your patience. And I spoke with a little bit earlier today and he said, um, that was fine. We had a really good meeting yesterday. Did everybody get a chance to view that meeting or add to your AI? Yeah. Carmee, you able to see that? The meeting?
Carmee Sarvida: Yeah. Yeah. I saw that I will be starting to reach out to the leads we had last week.
Kristin Neal: Yes.
Carmee Sarvida: Right? For the Boost conference. And then I think there are things related to marketing also.
Kristin Neal: Yeah, we learned some great things while at the JSAAC. But before we start, I just kind of want Like, get, like, a check-in with all of you. So we can actually just go around and let's share how the last few weeks have been. Maybe take a few minutes and we can just see where we're at. Okay? Who wants to go first? It can be personal. It can be work-related. How has it been?
Paula Cia: I'll go first, please. So for work, me and Charity are already on the reset of our social media. So it's been good since we already received a lot of interaction with the collaboration we made on Instagram and Facebook. So right now, we are still working on the YouTube Shorts. So I'm still uploading videos there. That is Chris. me and also updating some captions.
Kristin Neal: Awesome.
Paula Cia: And then for personal life, well, it was a lot of holidays. So I enjoyed it. And then I'd catch up with my friends. So last week we went to the beach. So that was my first trip for the year. And yeah, it was amazing. That's it for me, Chris.
Kristin Neal: Oh, the beach. I'm so jealous, Paula. Good. Good, good. I'm so glad. Awesome. An
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Type: with_quan_kristin | Duration: 32 min | Charlie's words: 1296
Speakers: Charlie Xu, Kristin Neal, Quan Gan
Kristin Neal: Um, do you want me to just go over it like quickly and then we can go back and kind of talk?
Quan Gan: Yeah, maybe like a menu of what's on the agenda and then we can tap into it. Yeah.
Kristin Neal: Then we can kind of see which one is most important.
Quan Gan: Okay.
Kristin Neal: Carmi review is hopefully set for Friday. I wanted to make sure that that worked for both of you. I also wanted to see what you guys thought about having Plansys collect, if it's possible, all data. Like, if it's possible to see how long each day they're logged in, if that's something that you want to see. If there's any other data that you could think of, um, to add to that, to that meeting. Um, the descondo payment that was sent over to you, Charlie, um, about a payment in 2024. It looks like there's an open, um, invoice on that side. So that has been sent to you. Um, uh, which order? descondo descondo payment. The The descondo descondo Discondo.
Charlie Xu: You said like last year?
Kristin Neal: Yes, it was an email that was sent to me this morning wanting to confirm if we have payment for a Discondo 2024 order.
Charlie Xu: Okay, takes a while.
Kristin Neal: No, they already paid, but it hasn't been processed on our end. What? Yeah, so definitely read the email and see if you can see it in our books because it doesn't look like it's been processed on our end. Okay. Next week's schedule for me, next week my entire, not my entire family, but my family is actually coming out for John's graduation. So I'll be on as much as I possibly can, but Grace is definitely being asked for next week. I'm so excited. Let's see. Let's see. I've got like. One more week to get him through, to get him graduated, so.
Charlie Xu: So he graduated from high school?
Kristin Neal: Yeah, from high school. Yeah, yeah, we're almost there.
Charlie Xu: I can feel it.
Kristin Neal: Quan, the early adopter form, that one is needed for the professionals with the 30%. So if we can get, because we want their input, their documentation of what is necessary in order for them to get that 30%, that even exchange of energy. That we had talked about. So that form would be awesome. One thing that Charlie and I were talking about yesterday, and I need a little bit of clarification, because I've tried to get through GitHub, you know, find information, and it's taken me forever. So I'm appreciating the chat GPT, but I just want to also make sure that if I just go straight to there, if it will be
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Type: with_quan_kristin | Duration: 37 min | Charlie's words: 378
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal, Quan Gan
Klansys Palacio: What I did here, where's my screen? Can you see my screen, guys?
Quan Gan: Yeah.
Klansys Palacio: Okay, so this is the draft I created inside of the AI agent. So, and I use, like what I've said, I use the email, Gmail tools for AI agent to be able to get the last messages or any messages came from that contact. So AI agent cannot, like, directly create a draft email due to APIs limitations. So what I did is I created a draft emails module. We're in, um. This will land all the drafts came from the AI agent, then I created the flow where after this new module, it will go into trigger, so I have a test here, so I already created. So this is created by that two flows, and I just need to fix this styling, but this is the draft created from the AI agent.
Quan Gan: Oh, that's cool. Okay, so what you're saying is because the AI agent can't go back in and put it directly into the CRM, you have it put it into a separate entry on a new module, but then you can create a flow to connect that and put it into the drafts, right?
Klansys Palacio: Yes.
Quan Gan: Okay, so ultimately you got it. Yeah. Okay. Yeah, that's nice. Yeah, so you guys can imagine this is a good generic email drafter. And the difference is really what prompt you put into the AI agent as its fundamental instruction. So this one might be for follow-ups. So it will go through the emails that you've had a correspondence with, and then it'll have all the previous chat context, and then draft your latest email according to what your objective is. And so if I wanted to, well, if Carmee wanted to use it to follow-up, then it should be able to create a good follow-up email according to some template. If I wanted to reach out to someone, whether it's for testing a new product, you know, I could send that out to 10 different people. It should also be able to do that. Or if we wanted to get someone to upgrade their old. system, but we should be able to use that same model. Klansys, do you have to make multiple agents for different campaigns per se, or can you do something where it takes in your objective and then use the same agent and help you with it?
Klansys Palacio: Yeah, I think we can do that because we can create multiple behaviors on one agent.
Quan Gan: Okay. And where would be the input? How do we, as the user, provide the template and trigger that agent to start drafting for us?
Klansys Palacio: What do you mean by that?
Quan Gan: Okay, so now that you've got that working, how
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Type: with_quan_kristin | Duration: 85 min | Charlie's words: 1030
Speakers: Charlie Xu, Eric’s iPhone, Kristin Neal, Long Island Laser Tag, Quan
Quan: Hey. Yeah, from the messages, I wasn't sure if you were going to make it.
Kristin Neal: I wasn't sure either. We literally just walked in the door.
Quan: Oh, okay. Awesome. Yeah. Because if you can't make it, you may need to make me our co-host. So that way, yeah, we don't get stuck in the waiting room.
Kristin Neal: I already did for you and Charlie, just in case.
Quan: Okay. Because when I jumped in, it was still saying I needed to log in. But yeah, I'll try it next time then.
Kristin Neal: Weird, right? I can't get out of the waiting room.
Quan: I can't get around that. Okay. We'll figure it out. Okay. I don't know why my AI is not coming in here. Let's see. It's okay. We got yours. So just share with us afterwards.
Kristin Neal: Okay. How beautiful and sunny it is over there. It's so, it's a huge storm. It's coming. I'll bet you Steve is going to be affected. Yeah, big one. Oh, wow.
Quan: Yeah, it's been pretty nice these couple of days.
Kristin Neal: Beautiful. Where are you, Steve?
Long Island Laser Tag: Doing okay. Sorry. Just passing by a volume area for a sec.
Kristin Neal: No worries. Yeah.
Long Island Laser Tag: Doing all right. How are you folks doing?
Kristin Neal: Good. Good. Good to see you. Good to see you.
Long Island Laser Tag: You as well.
Kristin Neal: This week was crazy. We can wait until Eric gets here.
Quan: Yeah.
Long Island Laser Tag: Absolutely. I'm going to be just moving and getting some stuff ready. I actually have a ZTAG unit coming in right now from an event. So while we're talking, I'm just going be moving around a little bit.
Kristin Neal: Cool. Cool. Cool. Cool. Thank
Quan: Yeah, I'm just, I'm running errands, went to the office to pick up some mail. Now I'm going to wait in the parking lot for Gio to finish his jiu-jitsu class. I'll the next day.
Long Island Laser Tag: That's nice. I had my first tagger get spiked to the ground and jumped on. And do you want to know the only thing that happened to it?
Quan: Okay, what happened?
Long Island Laser Tag: The kid broke the magnetic charge port. Your screen was completely fine. Your tagger got probably spiked three times, jumped on with two feet twice, and the only thing that was remotely broken on it was the only part that I needed to function for charging.
Quan: Okay.
Kristin Neal: Hey, we can send you a replacement.
Quan: But I, no, no, no, no, no, I have.
Long Island Laser Tag: I'm just, I'm just. Saying how absolutely insane it was to watch
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Type: charlie_kristin_sync | Duration: 53 min | Charlie's words: 913
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal, Paula Cia
Paula Cia: Thank Thank you.
Carmee Sarvida: Thank
Charlie Xu: yeah okay okay so um normally we would have some fun activities on Friday right how are gonna have to ask Chris for this Friday yes yes sorry yeah maybe we'll go through a quick update first everyone like with the general for this week and for today um have a little quick update that sounds great yeah do you want to start us off okay um for me I think uh I work with Paula uh on the flyers mostly is she is um helping um doing the design and we have a bunch uh marketing meetings talk about we're gonna focusing on LinkedIn uh Because we find out it could be a lot of business, B2B business connections is happening on LinkedIn. So we will marketing LinkedIn more professional aspects, like more showing data, showing the institute research collaboration with schools. So building and building a professional portfolio over that side, which will in the future will be Carmee more focusing on maintaining and updating on LinkedIn. Before Paula, she were more focusing on social media like Instagram, Facebook, YouTube. And Paula started working on building the connections by finding the popular trade shows like Boost. So she's adding related. customer, we're following them. And I started seeing people, not too much yet, but there's people following back. And also, it's great to see what are these people, related people at Institute are doing. So I was like, as Paula has been following a bunch. So the activity on Instagram, like what they're focusing on, what they're doing, what they're busy with, is like, wow, it's pretty inspiring. And also like their graphic design, you know, like how they're marketing their content. It's kind of a pretty good resource for us to catch up. Like what are these after school or camp, what are they doing? So yeah, it's pretty good. Besides an update with the factory. So right now we have four units left in office. We have four But by 23, May 23, we're going to have 18 units come in, so early June, I think June 5th or June 6th, we're going to have another 15 units come in. I see we just have another order for 11 units, so pretty much like when the orders come in, we're still lacking. We're still wanting more from the factory. was asking for the factory, can they do more, but because their production line is, you have to arrange ahead of time, so, yeah.
Kristin Neal: Just to kind of clarify, Charlie, so we have 15 coming, I'm sorry, we have 18 coming next Friday, possibly the la
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Type: with_quan_kristin | Duration: 50 min | Charlie's words: 758
Speakers: Carmee Sarvida, Charlie Xu, Kristin Neal, Quan Gan
Kristin Neal: Hello. This meeting is being recorded. Oh, is Charlie also joining? Yes, sir.
Quan Gan: Okay.
Kristin Neal: Especially since, um, Fathom is transitioning.
Quan Gan: Okay. Sounds good. I hope it doesn't feel too overwhelming for her.
Kristin Neal: We can definitely, um, alleviate her fears, you know, Fathom.
Quan Gan: Okay.
Kristin Neal: Hi, Carmee.
Carmee Sarvida: Hi.
Quan Gan: Hello.
Kristin Neal: All right, Carmee. thank you so much for meeting with us. Uh, we wanted to take a moment to, um, just relieve your mind. All right. Thank We are all here just as a way to support you. Sorry, I'm to turn this down. We want to be sure to just be here to support you. It's not overwhelming that all of us are here with you. We all have a certain aspect that we've seen your work in. Charlie recently with the marketing, Quan, of course, with the AI, and myself with the sales and partnership relations, not necessarily in your job title to build, but at least to help nurture. So with that being said, would Quan and Charlie like to say anything?
Quan Gan: No, I'm just, you know, today I'm more of a passive observer, and I might give some feedback maybe a little bit down the line, but I just want to hear from you, Carmee, you know, how it's been for... You were at ZTAG for the past, I guess, seven months now, maybe a little bit longer, yeah.
Carmee Sarvida: Yeah, okay. With ZTAG, I started working with the team two months ago, March, 2 to 3 months. And I was really, really excited to work with the team because before, I only worked on my own. And I didn't have any idea what each team member actually do. But since I was plugged into the sales team, and being able to collaborate with the other members across different teams or departments, on this stop Hey. I can say that I am now getting some of the gist of what ZTAG is really doing, and specifically for my role, supporting Chris on the sales, it's really, I think for the first month or the first two weeks, it was challenging. The first month actually was challenging because I didn't have any idea of the flow, but I'm really thankful that Chris was always there answering my questions and being patient, of course, and I really appreciated that she recorded long videos for the tutorials. It was really helpful, and I think. The GitHub process was really, really helpful since that's my like the Bible of what of how I do the sales process. And yeah, I think I'm really I'm doing it's not that overwhelming
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Type: with_quan_other | Duration: 44 min | Charlie's words: 754
Speakers: Charlie Xu, Quan Gan, Tin DG
Charlie Xu: Graduation. Julian's account receivable, you've sent it, I've sent an email, and also sent an email. And then... I also sent an Julian, but so far they haven't come back.
Quan Gan: No reply, okay. Can you try calling them then?
Tin DG: Good morning, Quan, Charlie.
Charlie Xu: Good morning, Tin.
Quan Gan: Did have a good weekend?
Tin DG: Yes, I had a fun weekend.
Quan Gan: Yeah, what did you do?
Tin DG: I go to the mall with my parents, and then we go grocery shopping, and then on weekends also I join their Zumba, my mother's Zumba, so it's like a banding time for us. So I really like going there sometimes because it's my way to escape going outside and being socialized sometimes. Then also I do my laundry and clean my room. So for me, it's productive and fun weekend.
Quan Gan: Oh, that's good. Are the malls in the Philippines like in China? Do have these tall buildings with a bunch of different things inside?
Tin DG: Yes, there's also department store inside, there's a store for clothing, different stuff, and also for beauty stuff. I think it's the same. But in the city, the mall is more bigger than the robins.
Quan Gan: Oh, okay. That's cool. That's what Chinese people do too.
Charlie Xu: How do you like your dancing class?
Tin DG: Yes, it's fun because the Kiroga for now is the one that I enjoy. There's no much hip movement because I hate that there's a lot of hip movement. It shows my body that is thick and not that flexible. So I enjoy it. And there is a big speaker. That's why also I like doing exercise with people because you have the same movement and the beat is more louder. So it's like you're doing, you're exercising, but you haven't known. They see it because you're enjoying it with music.
Charlie Xu: Oh, that's great.
Quan Gan: It's kind of what ZTAG does for kids.
Charlie Xu: Yeah. They're not done.
Tin DG: Yes. Last weekend, I also see the one video on the social media, I think in Facebook, when they were just running. And then there's also that doing that. It's like, I saw it when I read the description how to do the game. And how they do it, I think the one that they're playing is the zombie.
Quan Gan: Zombie one.
Tin DG: The most popular one. That's why they're stopping. And also the one that they need to stop if the music is stopped. Red Light.
Quan Gan: Yeah, that one.
Tin DG: The one in the movie.
Quan Gan: That's really cool. Let's see, we're waiting for a few more people today.
Charlie Xu: Let's So fo
[...transcript continues...]
Type: with_quan_other | Duration: 84 min | Charlie's words: 1777
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Paula Cia, Quan Gan
Quan Gan: Good morning.
Paula Cia: Good morning, Quan.
Quan Gan: Hey, Tin. I just got your message about the ZTAggers. And I want to share with you here, but also this is for the rest of the team. So I think this week was especially a good exercise to see what happens if Chris or another key member of the team is absent, just to see if the process is still working through. So in this particular case, we have two replacements that we're trying to go to a customer. But I think since Chris was typically the person coordinating shipping, that didn't happen. So I want to make sure that we always have a backup process. So when people are absent, that something doesn't fall through. So, yeah, so as a general... Mindset. It's like we want to automate as much of our own task as possible. That's the first thing. The second thing is if there's anything that requires you specifically to be there, then we need to figure out how you have a backup player or a backup process to help you with that. Or three, have some way that it gets routed to someone else so that we're proactive on these things. Do you guys have any questions? Okay. Tin, do you know, like for this particular case, what can we do to improve the process?
Tin DG: When I sent the label to Chris, I already informed that because she know about Athena, she followed up about this. And then I think last Wednesday, I also informed her that we have replacement. Amen. you. So I'm thinking if she can send the ZTAggers for replacement, if I can send it to Ricardo, so he can be the one.
Quan Gan: Yeah, because it's physically in the office with Ricardo, and I didn't know anything about it, but yeah, I think as much as we can remove any kind of intermediate links and just make it direct, I think that's better. So ultimately, Ricardo is the person sending it out, so he just needs a label. So we could probably even skip Chris in that situation, and maybe just for Chris, it's just FYI for her information, rather than having her actually do the coordination.
Tin DG: For this, just need to be informed if she can support the label. Let's wait in the group.
Quan Gan: So right now, can you tell me what the current process is? So right now, you have to give it to Chris, and then Chris tells Ricardo?
Tin DG: Yes, because when I create the label for replacement for ZTAG, it will be forwarded to Chris for replacement. And we talk about it, she needs time also to process the label because the unit of the replacement, so it wi
[...transcript continues...]
Type: ops_team_direct | Duration: 7 min | Charlie's words: 324
Speakers: Charlie Xu, Klansys Palacio, Paula Cia
Paula Cia: Good morning.
Charlie Xu: Good morning. Good morning, Paula.
Paula Cia: Yeah, I just messaged Chris in our chat.
Charlie Xu: Yeah, yeah. So yeah, I think probably she had a tough week and busy, and I just hope everything goes well. Yeah. So just a quick update. I think we're going to have a very short meeting. Quan is in China right now, so he has a meeting with the factory. And I assume we're going to get the shipment today. Let's see. Are we going show the decklings? Oh, the little decklings. Oh, gosh. Okay, so it should be 18 units. I've been discussing with Carmee, like how many units we ship first, right? We still keep the 12 units until the next shipment come in, but fulfill the rest. So once I got a shipment, I want to let you guys know. Hope we can get it today so we can ship out tomorrow. And also, I think I've been printed out the Ostecon flyers. So Paula, I might need to work with me this week to do a draft for the playbook. So it's something we are going to insert in each box. So when anyone get to this, they can directly. Get very easy and quick to get understand how to using. Systems. So Steve has given me a draft. I might give it to you. Maybe you can start doing a little like the structures or some, yeah, maybe put a little draft, put the structures on there, then look into the visuals, visual elements or visual and the scene. So I think Carmee still probably need to support Chris a little bit. Yeah. Okay. So, yeah, and also Tin, probably, yeah, just, I will let you know as soon as I know the shipment come in. Okay. Yeah. You guys have any questions or anything? Any? Anything? No? Okay. All right. Let's start the week. Okay. I hope see you guys. See you guys tomorrow.
Paula Cia: Thanks, Charlie.
Klansys Palacio: Thank you, Charlie.
Charlie Xu: Have a good day, everyone. Thank you. Bye.
Type: with_quan_kristin | Duration: 60 min | Charlie's words: 675
Speakers: Charlie Xu, Kristin Neal, Quan Gan
Kristin Neal: We just saying how it feels like it's been flying by, flying by, so very cool. Do you have a glow to yourself? I'm not letting it get me down. I can't let it get to the, you know how crazy these last few weeks have been, but I don't care. It's, God is good. Do you mind if I pray real quick?
Quan Gan: Would you mind if I just kind of? It's okay, yeah.
Kristin Neal: Thank you so much, Father. Thank you so much, Quan. Thank you so much, Charlie, and thank you, Lord, so much for you. You are so amazing for bringing us back together with this renewed energy, with this renewed spirit, Lord, to just continue to be led by you and do everything we can to make sure our mission is being done, Lord, to help kids in every way, shape, and form to be just more connected and more grounded and more just open, Lord, just to the goodness. ZTAG brings them. Thank you so much for all the ideas and all the inspiration and everything that you are doing, Lord. We are so grateful to be part of this and to be part of this team. We love you so much, Lord.
Quan Gan: In Jesus' name we pray. Amen.
Kristin Neal: Thank you, guys. Thank you so much for letting me do that. Thank you. So there's several things that I wanted to bring up. How about we do it like last time? I just bring it all up and then after we kind of shift.
Quan Gan: Okay. Yeah. All right. Load the table.
Kristin Neal: Perfect. Let's load it. So one of the things I want to see is who's responding to Troy's email that introduced us to Chris, S, and M, Taropa, and Mariah. So that one was sent yesterday. I just want to make sure that we are getting everything in place for that. Hermie's review, that one was sent over. I've always had reviews and like a follow-up after whether a signature is needed. I don't think that's necessary. But so that one was kind of put in, you know, a PDF. And if it's okay, I'll just send that over to her so she knows next steps. And things like that. And that I do recommend her one year pay raise. I think that's a good way of kind of handing that off to a good one year review. The play day details. So the email to Westminster, that I'm not sure if the timing is correct. It feels like we might be overloading them a little bit too far into the game. Yeah, that's the lean on partners for coverage. I'm just not sure if there's enough time with that. With Fred at TSP. What was TSP? I'm so sorry.
Quan Gan: Was that the team in sports? Well, he's the guy that came over to the booth be
[...transcript continues...]
Type: charlie_kristin_sync | Duration: 57 min | Charlie's words: 2552
Speakers: Charlie Xu, Klansys Palacio, Kristin Neal, Paula Cia, Tin
Klansys Palacio: Thank you. Hi there Paula, how are you? Good to see you. Good morning. Good morning, Tin. Good morning. Good morning, Klansys. Good to see you all. I'm not sure if Carmi will be able to join us. She was sick yesterday, so let's hope she's well. And Charlie will be joining us any minute. There she is. Hello.
Kristin Neal: Morning. Morning. Morning. Morning. All right, ladies. Thank you so much for your patience with me while I was, I've been out. Sorry, but life happened and it happened big. So we're still kind of navigating, but I'm back on as much as I possibly can. So we'll just leave it there. If they go back to where it was, we'll just keep going. We'll just keep going. So I had a really good meeting with Charlie and Quan to kind of get where we're at. Yeah. Bye. Yes, yes, yeah, it's already live, so me and Carmi is actually monitoring on the, because I am asking Carmi if she has a feedback on creating a draft email, and I actually help her as well to create She auto draft notes for every email, but she mentioned that it's not always every time you have a conversation, but there's a specific email that she was going to send and put it on the notes, so that's, I've worked on that as well, so I hope Carmi will have a feedback that she said that it's something that she can use really, but yeah, there's something error on the part of agent that I'm still working on, because it's always having this required field that needs to be fixed, so, but right now it's already working fine, so I'm doing a test as well on that, but all in all, it's working on Carmi. Okay, how about the sales meeting stats that I was hoping for? I believe Kwon said something about it being as like a dashboard. He said that he was going to be working on that with you. Have you had a chance to look at that? Let me see if I can bring it up. There you go. The weekly sales metrics and KPIs.
Klansys Palacio: That's this one.
Kristin Neal: So, we have like the, I can maybe highlight them to show you which stats we actually need, like on a weekly basis, kind of an update, but definitely like the total sales, the number of leads per week. The amount of conversion from leads to accounts. The weekly deals created or closed.
Klansys Palacio: Oh, I haven't.
Kristin Neal: Yeah, this was a big one. I know it was a big one. So this is something we definitely want to try to get in place. Kwon had suggested it being in a dashboard type. But however this information is sent to me, w
[...transcript continues...]
Type: with_quan_kristin | Duration: 40 min | Charlie's words: 1306
Speakers: Charlie Xu, Kristin Neal, Quan Gan
Kristin Neal: How are you guys?
Quan Gan: Good. Getting the kids out the door.
Kristin Neal: Yes.
Charlie Xu: Get all the animals fed.
Kristin Neal: Oh, yes.
Charlie Xu: I love your farm.
Kristin Neal: Very cool. Very cool. Let's see. Okay. All right. Did you guys have anything on your end?
Quan Gan: I'm in a bunch of coding this week. And then also prepping for this weekend, we're going to go up to post. Yeah. also, well, I had to put the car back in the shop for two days to get some last minute components fixed. And then, so hopefully that'll be ready today or tomorrow. then slap some logos out of the car.
Kristin Neal: Okay. Very cool. Very cool. How about you, Charlie? How are you doing?
Charlie Xu: And I think this week is just work with Carmi. Oh, no, Carmi, Paula. Like for the marketing side, I don't feel like right now I have too much roles in there. I think I just need to find out first is Paula, she will be, her more effort will be put on building the online learning system, right, Quan?
Quan Gan: Say again, sorry, I didn't hear the last part.
Charlie Xu: So is she going to focusing on building the online learning system, work with you and maybe...
Quan Gan: Probably today, maybe during the Zoom room, to just kind of do an all-hands-on on that particular project to see how they can divvy things up. I haven't gotten a reply from Carmi yet, because I don't know if she's feeling better. What's her last status from you guys?
Kristin Neal: I have an update. This morning, she messaged me and said, Chris, we need to meet. So I met with her. She was in a hospital, actually. Her dad had a major accident, and he's in need of surgery. She sent pictures. She was in the hospital when we met. She was in tears. She was really, she's like right in the middle of it. So she's really praying for a miracle. They need that. It's incredible what they're, they have necessary out there in order for them to get the operation. His numbers are good, but they need $8,000 in order to get what they need. So we're praying for that miracle right now. Yeah, that's the update with her. told her I would forward that information. She's going to keep us updated. As far as when she's. She's able to return. Her mom is unable, she only has her mom and her daughter with her, and her mom is elderly, and just, she's the only, the only one right now with her dad, so.
Quan Gan: Okay. Understood. Wow. Okay. Well, we gotta, yeah, we'll have to process that.
Kristin Neal: Yeah,
[...transcript continues...]
Type: with_quan_kristin | Duration: 78 min | Charlie's words: 1304
Speakers: Charlie Xu, Klansys Palacio, Kristin Neal, Paula Cia, Quan Gan
Kristin Neal: Good morning, Klansys. Good morning, Tim. Good morning, everyone.
Quan Gan: Good morning.
Klansys Palacio: Good morning.
Kristin Neal: All right, everybody. I think we are here. Charlie, it looks like you're here, but you just have your – we'll go ahead and get started. Let's start with one-word check-ins. How was your guys' weekend? You can have a word for that and then a word for the week ahead. What's the one word that's coming to you for the week ahead? So one word for weekend, one word for weekend. Who wants to join? Who wants to start us off? I'll start. How about I start? Weekend, my one-word Word is too short. Two words is okay. And my week ahead is laser. I feel like I've got some laser focus going on right now. Tin, I'll pass it to you.
Tin DG: My weekend is rainy. And my week ahead is grateful. And next is Klansys.
Klansys Palacio: Yeah, my weekend, same with Tin, it's rainy. And my week ahead is motivated. Paula.
Paula Cia: My weekend was boring. And then for the week ahead is creative. Charlie.
Charlie Xu: Okay. My weekend is clean, cleaning, like a lot of, a lot of clusters in the house. And for the week, the next thing is focus. Quan.
Quan Gan: My weekend is hot, and a week ahead is busy.
Kristin Neal: All right, very cool. I'm going to share an update on Carmi. She, her dad has been in a bad accident, so she, we definitely need to pray for her, girls. I'm grateful that I can share that with you, girls, that he's okay, but he does need an operation. So she's really needing a miracle with things that are needed. So we'll just come beside her in prayer. Okay, so I'll be running sales today until she returns. We did get a PO this morning, so I'll start processing that, Tin and Charlie. And yeah, all right. Juan, do you want to say anything?
Quan Gan: Regarding that or others? Yeah. I think we're a small family as a team. So I appreciate how we are learning to have cross-function skill sets so that, you know, when someone is not available, we can fill in and support each other. So, Chris, I really appreciate you stepping in for that role.
Kristin Neal: Of course. I'm glad you said that because I feel like the team has done that with me. So this is the least I can do. You girls have always done that with me. So, all right. So a few updates. Let's see. Let's see. The play day is going well. We're getting those final things in line. On is going to be heading to the first play day event this weekend and training. So he will
[...transcript continues...]
Type: ops_team_direct | Duration: 49 min | Charlie's words: 4016
Speakers: Charlie Xu, Klansys Palacio, Paula Cia, Tin DG
Tin DG: Good morning, Charlie.
Charlie Xu: Good morning, Ting. How's your day?
Tin DG: I'm good. I tried to contact Ben Delgado, but twice, but it routed me to a voicemail. So I will try to reach to him again later.
Charlie Xu: Okay. Yeah, but it could be sometimes like in America, we have a lot of spam, a phone call. So a lot of times people are just not really taking the phone. Like for me, if a number is new to me, I'm probably not going to take it. I'll probably listen to the voicemail. So... If like when you approach again, if it's still not picking up, it might be good to leave a voice message.
Tin DG: Oh, okay.
Charlie Xu: Yeah. At least people will know who is calling because a lot of times it's like tons of spend or try to avoid.
Tin DG: Because also when I have this open phone, I receive a different number. So it's normal receiving calls.
Charlie Xu: Yeah. Morning, good. Hi, Paula.
Paula Cia: Morning, everyone.
Charlie Xu: How are you, Paula?
Paula Cia: Doing great. So it's been like raining whole day here and the weather is very cold.
Charlie Xu: Oh, very cold.
Paula Cia: Yeah.
Charlie Xu: Is it rainy season over there?
Paula Cia: Yeah.
Charlie Xu: Yeah. Yeah, we are luckily got some little drizzles, little rain over here. It's kind of nice.
Paula Cia: Oh, it's summer there.
Charlie Xu: Yeah, getting into summer. When it's summer, it's so hot, it's like an oven. So our area is like a desert. You know, like the summer is super hot.
Paula Cia: At night, it cools down.
Charlie Xu: Barely have any rain and have, like in summer, we'll have a lot of fires. You know, like the, this early this year, have the crazy wildfire. Yeah, the wildfire fires. Yeah. And we got evacuated for one fire. It's just, it's ridiculous. Yeah, let's wait. I don't, um, let's wait a little bit. Yeah. Yeah. You Thank you so much for joining because it's receivable, still feel like I need to highlight a little bit, because right now we're trying to figure out each school has different terms. So some schools will have, like in general, most schools are net 30s, but sometimes like school will pay ahead of time. So I will receive checks, maybe like net 15. After 15 days, they receive the invoice. But some could be a little bit like a couple of days late. So... It's still like it's not a very certain thing, even they give us a term. And a lot of customers on our system, it has not having any term, but end up, they're always late. So we're in general, just assume
[...transcript continues...]
Type: charlie_kristin_sync | Duration: 54 min | Charlie's words: 2905
Speakers: Charlie Xu, Klansys Palacio, Kristin’s iPhone, Tin DG
Charlie Xu: Hey, good morning, Kristin.
Kristin’s iPhone: Good morning.
Charlie Xu: How are you? Yeah, good to see you.
Kristin’s iPhone: Good to see you, too. Yes. I know juggling so many plates over there. There is. There's a few plates going, but, man, it's been incredible. God, it's so good. So, so good. Is Paula here with us yet?
Charlie Xu: Do we see her? She, she said she's, she's traveling today. So, but she will catch up the, the work on during the weekend. So, yeah, I'll constantly keep in touch with her.
Kristin’s iPhone: Perfect. That sounds good. Should we jump in? Are you girls ready? Okay. I think with, with sales, we have, I, there's a few calls that I'll make. today in regards to the V3 professional over in Florida. Tin, I believe there's three invoices that are needed. Can you send the Compton? Compton one needs their invoice. I sent their Performa quote, but they might need the payment link. Team Primetime, I saw you got sent out yesterday, Charlie. Thank you so much. And then Game Truck. We need Game Truck sent out ASAP. That's the one for the V3. And I added you girls' email yesterday, I believe. Or he emailed back and said, is the invoice coming? So if we can get that sent to him this morning, that would be great. I just forgot his name. Forgive me. I don't remember his name.
Charlie Xu: Okay. For the Game Truck?
Kristin’s iPhone: Yes. This is a new order for Game Truck.
Charlie Xu: Let's take a look at the game.
Kristin’s iPhone: Yes.
Charlie Xu: I just forgot his name, I'm to find. actually has, oh yeah, this one. Okay. David? David Spear?
Kristin’s iPhone: Yes, Spear, yes, that's it. That's it, yes.
Charlie Xu: Yeah, yeah. So, are we expecting the prepay is through credit card?
Kristin’s iPhone: Yes.
Charlie Xu: Okay. Is that something, Tin, you can open the function on your end? Do you have access of doing that?
Tin DG: The invoice?
Charlie Xu: The invoice, yeah, through books.
Tin DG: Yes, I will just create the invoice because Klansys told me yesterday that the tax is not included because we need to inform her first. So the tax will be included in the books when we generate it.
Charlie Xu: Oh, okay.
Kristin’s iPhone: Wait, wait. So that means it's only if it's not already in the system or is it every tax? Thanks. Thanks. That we need to alert Klansys.
Tin DG: For every text. Is that correct, Klansys?
Klansys Palacio: No, for only new ones.
Tin DG: Ah, for new ones.
Kristin’s iPhone: Okay, sorry. There we g
[...transcript continues...]
Type: charlie_kristin_sync | Duration: 78 min | Charlie's words: 8252
Speakers: Charlie Xu, Kristin Neal
Charlie Xu: Good morning. Good morning. This meeting is being recorded.
Kristin Neal: Did I have a good recovery?
Charlie Xu: You were like overwhelmed the last week, I'm sure, like so many things.
Kristin Neal: It was absolutely incredible. And then my sister and her boyfriend and her daughter just left. So it was crazy. It's a crazy week. But everything seems to be landing in place. His dad is heading to inpatient OT, occupational therapy. Good news. Yeah, really good news. They thought that he had another infection in his ankle. They thought he was going to have to go in for another surgery for an infection. It wasn't that good.
Charlie Xu: So he's done. Wow. So is your parents still staying with you?
Kristin Neal: Mom is staying with dad in the hospital. So we have to keep going and getting her the food and getting her laundry. You know, doing that kind of support.
Charlie Xu: yeah, yeah, yeah. Yeah. But on the side, still keep the place running, even like the ZTAG, everything.
Kristin Neal: Yeah, I really appreciate that. Of course, yeah, of course. It's almost helped me stay grounded.
Charlie Xu: Like, I haven't... Oh, I know. Yeah, I can understand. Like, the life, a lot of times, dealing with the chaotic, just sit down, focusing on just one thing, therapeutic.
Kristin Neal: It really is, yes. So true, so true. What was the trip? You guys got back so late, oh my gosh.
Charlie Xu: Oh, yeah, because we stopped by visiting relatives. So, yeah, we just get another four hours, five hours.
Kristin Neal: Good, good, good. I can't wait. I saw that email from Troy.
Charlie Xu: It looked like it was a great success. Yeah, yeah. I think, you know, give me a... A lot of perspective on things. Well, so the, you know, just to tell you honestly, the attendance was quite low. I don't know, was it low for you last year?
Kristin Neal: It was about 50 kids.
Charlie Xu: Well, I don't know.
Kristin Neal: 75.
Charlie Xu: I don't know if we had that many kids, but did you have PE the day before?
Kristin Neal: PE the day before?
Charlie Xu: No, no, we didn't have that. No. About like 20 to 30. Yeah, yeah, it wasn't that many kids.
Kristin Neal: Yeah.
Charlie Xu: Okay. Yeah, it's a good setup. Like even they have the medical groups to support on the sites. Yeah, I have all the people. Yeah, but you know how like in a not so well attended trade show, the vendors end up getting more value out of each other. So that's kind of what ends up happening. There w
[...transcript continues...]
Type: charlie_kristin_sync | Duration: 27 min | Charlie's words: 1943
Speakers: Charlie Xu, Klansys Palacio, Kristin Neal, Paula Cia, Tin DG
Charlie Xu: This meeting is being recorded.
Kristin Neal: Hey, Julie.
Charlie Xu: Hey. Yeah, we can talk to, okay, I'll follow up with the meeting.
Kristin Neal: Perfect.
Charlie Xu: Let's just wait everyone in the meeting. And then the first time we're going to here. Ready? Mm-hmm. Let's see. Okay. Here's the video. No, they have to open. Okay. So, yeah, just wait a little bit.
Paula Cia: Hi everyone, and Paula.
Kristin Neal: Morning.
Paula Cia: Morning Grace.
Tin DG: Good morning everyone.
Kristin Neal: Good morning Dean.
Charlie Xu: Good evening for you guys. Early morning, one o'clock, one o'clock morning.
Kristin Neal: Mm-hmm.
Charlie Xu: Is Clancy joining us?
Kristin Neal: I can reach out to her.
Charlie Xu: Okay. All Let's go. Let's go. All right. Let's go. Thank you.
Kristin Neal: She's not responding.
Charlie Xu: Oh, maybe the power outreach. Maybe we just start in meeting first. Chris, do you have agenda items to lead?
Kristin Neal: I think we just need to make sure that we're ready for the show this week. That's a big one. So Quan and I have the first OsteCon conference that is going to be Wednesday, Thursday, Friday. So with Carvey out, I think that's, I want to make sure everything is ready for that if I'm not able to get on the computer.
Charlie Xu: We actually, we just met with Paula and she's, you know, more than happy to help pinching for Carvey. Thank you. Yeah. So the main thing is, and this is actually kind of the need is driving the result where when we were trying to get Carvey transitioning over to more of a creative role, Clancy's came in to help with a lot of the automations. So hopefully that has gone to a stage where it can be handed off to Paula or anyone else later on without too much additional resources. So once Clancy does come on, or Paula, and Clancy, you guys can have a separate meeting, have her walk you through the process. But yeah, for this week, Paula will be filling in for Carmi on catching the leads.
Kristin Neal: Thank you, Paula. So if any do come in, like for the proposals, the quotes that have already been sent out, I sent a training video to Tin, but I'll send it to you also on how to convert the new POs and how to change those in the quote, how to change that over to an invoice. I'll send that to you. And then as far as like leads from the show, we've got to get that system in place too, because there was some things that I think automated, that were supposed to be automated. I'm just not
[...transcript continues...]
Type: with_quan_kristin | Duration: 76 min | Charlie's words: 1960
Speakers: Charlie Xu, Kristin Neal, Quan Gan
Kristin Neal: It was just forwarded. Their units, it's for an account that has several, too. This is Deli.
Quan Gan: I'm not seeing it.
Kristin Neal: It was under support. It says one of our ZTAG cases sets started smoking. The smoke was coming out from the charging area of the watches. They now all smell burnt. Any ideas? It was sent to support and help. Anton. Should I have added you?
Quan Gan: Okay, I see it now. Okay. I'll give him a call.
Kristin Neal: Yeah, his number's in.
Quan Gan: Okay. What time is it right now? there.
Kristin Neal: 2. 2.13? Yeah. Okay.
Quan Gan: Bye I'll give them a call, and then we'll log back on.
Kristin Neal: Okay, sounds good. Thanks. All right, bye. Thank Thank you.
Quan Gan: Hey.
Kristin Neal: Hey, thanks for messaging.
Quan Gan: Yeah, they didn't, I got transferred to some phone, but it just rang forever.
Kristin Neal: Okay. Oh, he responded, his cell phone number.
Quan Gan: Okay, let's see.
Kristin Neal: You have a sentence exactly when you did. It's right above yours. Oh, above mine, okay. Okay, I'll log back out. Got it. Okay, bye. Bye. Bye. Bye. Bye. Bye.
Quan Gan: Hello? Hi, is this Matt? Yes, it is. Hi, this is Quan from ZTAG. Nice to hear from you, sir. Nice to meet you. Nice to meet you. Hopefully under better circumstances, but can you tell me what's going on? My coordinator did with this call and hopefully she can explain it exactly what happened. Yeah. Hey, Ruth, are you there? I'm here. Okay. Joining us is Quan. He is the inventor and founder of ZTAG. He would like to know some details about what happened. Okay. Sure. Hi, Quan. Hi there, Quan. Yes, Quan. Hi, Quan. Hi, Ruth. So, okay, I don't have, so it wasn't firsthand from me. What it was is I got a phone call or I got a radio from one of my aides that was in, that was playing with ZTAG. It had not been turned on today. And what they did is we're doing summer school. So they connected it to get the chargers or to get the brace that's charging. They connected it, they left it on for a few minutes, and then once they saw that all the wristbands were ready to go, they called in a group of students. Once, as soon as the students started coming in, I would say less than 10 minutes, smoke started coming out of the charging box where the watches were. Okay, sorry, you're breaking up a little bit. Hello? Hello? Yeah, I can hear you better now. Okay. Okay, perfect. Okay. No worries. It just seems like all of a sudden, as we were getting ready. And all
[...transcript continues...]
Type: ops_team_direct | Duration: 43 min | Charlie's words: 2686
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Paula Cia, Tin DG
Charlie Xu: Oh, hey. I was looking at something. Hi. Good morning.
Paula Cia: Good morning.
Charlie Xu: How are you?
Paula Cia: Doing good. How's Carmi?
Charlie Xu: I think her dad just had a surgery today. The surgery went successful. So, yeah. I'm so glad to hear that. So maybe slowly she will jump back to the team.
Paula Cia: Good morning. Good morning.
Charlie Xu: Good morning, Klansys. Good morning, team. So I don't see Quan and Chris will join the meeting today. They set up the trade show right now. So the trade show probably can start tomorrow, I think. Maybe, but today has. Some events they're going to hosting. Let's wait a little bit, so we'll I think Carmi is going to join us in the meeting today. So for Paula, have you been open the art, artwork? I guess he can.
Paula Cia: But most of the graphics that we have are created in Canva, so I tried to convert it into what you said earlier.
Charlie Xu: Yeah, outline.
Paula Cia: But it won't let me. So, yeah. But when I download it as SVG file and open it in Illustrator,
Charlie Xu: All the text are being outlined, so I think it's because maybe the banner, the row-up banner, and also the A-frame. It's the one he mentioned, that we need to create outline, otherwise the font will be changed. But I don't see other gears has an issue, like the tablecloths. These are already outline shapes instead of font.
Paula Cia: Okay.
Charlie Xu: Yeah, because I think the PDF version of that, which is the printed file, Thank
Paula Cia: Um, yes, but if I send you an SVG file, they can actually open it on Illustrator and it won't change the fan stack style.
Charlie Xu: It will not? You said SVG, it will not?
Paula Cia: Yeah, because I tried it on the OSTIC flyer that we have. Yeah, um, what if I just sent you the sample?
Charlie Xu: Oh, yeah, yeah, send me SVG, so let me see if I open it, it's a problem.
Paula Cia: Um, it's the 24 by 36 inches banner, right, for the come and play. Or the 33 by 80.
Charlie Xu: Uh, Uh, Uh, Uh, Thank Uh, what's that?
Paula Cia: Say it again. There are two sizes here, which are the 24 by 36 and 33 by 80.
Charlie Xu: Okay, both.
Paula Cia: Okay.
Charlie Xu: think, yeah, because the 24, 25 by, 45 by 25 is the one we are, it's for the A-frame. And the other one is for the roll-up. So both of them, probably we need to, um, double check. Yeah, on my end, it just turned out to be a lot of blocks. Okay, yeah. we, yeah, we'll probably need to address this today, uh, because we s
[...transcript continues...]
Type: with_quan_other | Duration: 54 min | Charlie's words: 662
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Paula Cia, Quan Gan
Charlie Xu: F Palacio, Tinie, Paula Cia, and ZTAG.
Klansys Palacio: Good morning, Charlie, good morning, Quan.
Charlie Xu: Good morning, Klansys.
Klansys Palacio: Happy Father's Day, Quan.
Charlie Xu: You happy?
Quan Gan: I'm okay.
Charlie Xu: Okay. you.幕
Quan Gan: Hi, Paula.
Paula Cia: Good morning, everyone.
Charlie Xu: Good morning, Paula.
Paula Cia: Good morning, Charlie.
Tin DG: Good morning.
Quan Gan: Hi, Tim. Hi, Carmee.
Charlie Xu: Good morning, Carmee.
Quan Gan: Okay, I think that's everybody did it, right? Yeah. Okay, great. Well, I'd like to welcome Carmee back. That's a highlight, I think. I know collectively, not only her, but the rest of our team, we've also experienced some challenging personal times in recent weeks. And hopefully, you know, that's something that we've moved forward in. And... Thank Also proven to the team that we do have the resilience for our team to be able to help each other. We really appreciate everybody being able to step into their capacities and also help each other out when not everybody is able to be fully doing the work. So, yeah, just really wanted to appreciate everybody and the team and the structure that we've made over the past few months. You know, without that structure and without the team, we would not have been able to carry through with such a resilience. So thank you all. Carmee, is there anything that you would like to share with us or any updates on your end?
Carmee Sarvida: Yeah, I would really like to thank everyone, Quan and Charlie, for the first place. And Paula and Tim for taking over my... Responsibilities. right now we're just waiting for the doctor's order for my father to be discharged. The good news is that his recovery is good. So just hopefully tomorrow or on Wednesday he will be discharged. So yeah. Thank you so much guys for your support and especially for picking over my responsibilities while I'm focusing on my dad. Thank you.
Quan Gan: So great news to hear from you, Carmee, and I'm glad your dad is feeling better and hopefully you and your family are there to continue to support him. And we're also here to support you.
Carmee Sarvida: Thank you.
Quan Gan: Okay. Charlie, did you have anything to share?
Charlie Xu: No. From my end, not really. I was just waiting for another shipment coming from the factory. I hope end of this month. So, because we just finished Ostecom and Kristen just mentioned, there's a bunch of school still order day which will be fulfilled en
[...transcript continues...]
Type: with_quan_other | Duration: 59 min | Charlie's words: 1252
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Paula Cia, Quan Gan
Quan Gan: Good morning.
Paula Cia: Good morning, Charlie.
Charlie Xu: Good morning, Paula.
Carmee Sarvida: This meeting is being recorded.
Charlie Xu: Good morning, Carmee.
Tin DG: Good morning, everyone.
Quan Gan: Good morning. Do we know if Clancy is joining us today?
Charlie Xu: Should be.
Quan Gan: Good Okay, we'll give her another minute, otherwise we can get started. Okay, let's just get started. Yeah, today really just going to be a quick check-in to see what each person is working on and if there's any support they need. So why don't we start with Paula?
Paula Cia: Thanks, Quan. So what I am working today is for... The leads that were sent out and also I'm on standby on some quote requests or some leads that we have. So I received a, I think this is W9 from Ali of Garner After School Program. So she is requesting that it will be returned to her with already filled out so she can place an order. So I already sent it to Charlie so I can send it back to her so she can place the order for one minute.
Quan Gan: Is that the, is that the form that we have to fill out with like conflicts of interest and other things?
Charlie Xu: Yeah, that's the one I forwarded to you, Quan.
Quan Gan: Yeah, so I put this back in the sales and marketing channel. I think you guys. Oh, you can see that, right? There's a link in there?
Paula Cia: Yeah, I don't have the access for that.
Quan Gan: You should be.
Charlie Xu: Oh, no, no, sales and marketing, which...
Quan Gan: Yeah, there's a sales and marketing channel. Hold on. Let me at you real quick. on, make sure you see it. Do you see it?
Paula Cia: Add link, so...
Quan Gan: No, I just, well, I just added you and click. So if you scroll up, I put a link in there. I just want to make sure you can see it. And you're muted.
Paula Cia: Yeah, that's it for the W9 that she is requesting. And then I also discovered that there is a... One email from Chris Guards that is bouncing back from our reach out. So I searched her email on the website from their school, but it is also not indicated.
Quan Gan: Okay. Yeah, you can send that information to me and I can dig a little bit deeper. Okay. So just take a look at the link and then the message I sent afterwards because since Carmee is coming back on this, I only added her and Chris. But a lot of these forms you're going to see from Texas, I imagine statewide they might share a similar template. So rather than having me sign every single one, I gave that link as a tem
[...transcript continues...]
Type: with_quan_kristin | Duration: 48 min | Charlie's words: 1335
Speakers: Charlie Xu, Kristin Neal, Quan Gan
Kristin Neal: Hey, good morning.
Quan Gan: Good morning. Yeah, Charlie's joining This meeting is being recorded. It's on the sales and partner channel. Okay. Yeah. We had a little delay because there's that goat that needed to be fed.
Kristin Neal: Oh, is that cute?
Quan Gan: Yeah, and we couldn't find the nipple for the bottle, so I had to improvise, and she made a mess.
Kristin Neal: Oh, no. Good morning, Charlie.
Charlie Xu: Morning.
Quan Gan: How are you?
Charlie Xu: Good. How are you?
Kristin Neal: Good. The goat is nice and fed. What?
Charlie Xu: Are you feeling good?
Kristin Neal: Much better. Yes. Yes. Thank you. Much better. How are you guys doing? Quan, have you had a chance to stop and stop?
Quan Gan: Not really. Just a little bit yesterday, but even then, it's been working. I'm going to...
Kristin Neal: Yeah, yeah. Oh, gosh, I hope you can find a moment to stop.
Quan Gan: Oh, wow. I don't think that's happening all of this month. Maybe in July.
Kristin Neal: Maybe in July. There we go.
Charlie Xu: One is enjoying being, moving around.
Kristin Neal: Yeah, your energy, I bet. I bet your energy is getting its use.
Quan Gan: Almost. Yeah.
Kristin Neal: All right, guys. Okay, so let me jump right in. We have, I got a message from Tin about action distribution. So it looks like they paid the wrong account.
Charlie Xu: Is that right, Charlie? Yes.
Kristin Neal: Okay, so we can go from there.
Charlie Xu: Yes. So I double-checked in CRM the format. So somehow sales team are selling, sending out the... ... ... ... ... ... The invoice through CRM instead of Zoho Books, because I know nothing about this one until you guys mentioned. So I think before, just once a while, I would see replacement orders goes to Zoho Books, but it's not consistent. But this one is not going to the Zoho Books. So I asked Clancy yesterday, so she somehow maybe manually or relink into the Zoho Books. But also I check in CRM, the templates has the old bank account information on that form.
Kristin Neal: Oh, no.
Charlie Xu: Okay. So I have Clancy's update that one too. So, yeah, I just have to contact them that we didn't receive. So maybe just, yeah, have them sent to the new account. It should be, the amount they send should be returned because the bank is closed. So, yeah, it's not being charged, but they just have to redo.
Kristin Neal: redo. Okay. Because I did see that they had sent like a form that said that they had paid.
Charlie Xu: Okay. Yeah, beca
[...transcript continues...]
Type: with_quan_kristin | Duration: 27 min | Charlie's words: 22
Speakers: Cat Banach, Charlie Xu, Kristin Neal, Megan Grace Li, Natalie Lam
Kristin Neal: Hey, Quan. This is me.
Megan Grace Li: Quan.
Quan Gan: Thank you.
Kristin Neal: It looks like we got more of your team coming on, Megan.
Megan Grace Li: Okay, perfect.
Kristin Neal: Yeah.
Megan Grace Li: Thank you for standing up the meeting.
Kristin Neal: Oh, yeah, of course. I'm so sorry it took so long.
Megan Grace Li: I'm so sorry. Oh, no, no, absolutely not.
Kristin Neal: Take all the time you need.
Megan Grace Li: Thanks. We're not at a time limit, and I know you've been going through it. I hope things are going better.
Kristin Neal: Yeah, yeah. For the whole team, we're grateful.
Megan Grace Li: That's great. Hi, Cat.
Kristin Neal: Hi, there.
Cat Banach: Whoa. Nice to meet you. Oh, nice to meet you, too. Just a fair morning. My computer's been really slow, so I might have to take off my video, but I'm going to try and get through it with video. So, nice to meet you, though.
Kristin Neal: Nice to meet you. No worries. We totally understand. And here comes Natalie. Hi there, Natalie. Natalie. you. Awesome. Well, go ahead and get started. And we do have Wesley on the chat while he's in the airport. So he's just going to kind of check in and I'll watch the chat.
Megan Grace Li: So how about we go around and introduce ourselves? Would that be okay? Megan, can we start with you? Sure. Well, I'm Megan. I'm president of Exploring Your Universe. are LA County and UCLA's largest science fair. This is kind of my second job. I'm a third year PhD student at UCLA studying planetary science. And I'm really excited for EYU this year. Would love for ZTAG to somehow collaborate with us. I'll popcorn to Charlie.
Charlie Xu: Hi, everyone. I'm Charlie. work with ZTAG. So I'm in charge of marketing department. ZTAG. G.L.A Did you pick someone? You won.
Quan Gan: Oh, OK.
Kristin Neal: I didn't hear it.
Quan Gan: It was a...
Kristin Neal: OK.
Quan Gan: Hi, everybody. I'm Quan. I'm the nerd behind ZTAG, the founder and the technologist. I've been working on this for close to 10 years. It's a personal mission of mine because both Charlie and I, our backgrounds are in themed entertainment. So prior to ZTAG, we created technologies and still do in a different company for all the theme parks. So we have products that are in the Disney's and the Universals. And as we became parents, it became very apparent to us where our next generation is headed into a Ready Player One matrix-like society if we don't help it. So we wanted to apply the learni
[...transcript continues...]
Type: with_quan_kristin | Duration: 54 min | Charlie's words: 462
Speakers: Charlie Xu, Gerald Melendez, Jearline Dixon, Jose R. Gonzalez, Kristin Neal
Quan Gan: This meeting is being recorded. Quite a few people.
Gerald Melendez: How are you doing?
Quan Gan: Doing well, Gerald. How are you?
Gerald Melendez: Good, doing well.
Quan Gan: Good to see you. Hi, Kristen.
Kristin Neal: Hi, good afternoon. Good afternoon.
Quan Gan: The recording has stopped. There are takers in the room, and we can send it out as meeting notes afterwards. If not, we can turn them off.
Jose R. Gonzalez: Does it make a difference for us or for me?
Quan Gan: Sounds good.
Jose R. Gonzalez: Let me change my earpiece.
Quan Gan: Something's going on with it. Okay. Chris, how do you feel about leaving the meeting? I don't know if we have a particular agenda.
Kristin Neal: Yeah, absolutely. I'm so excited to hear about your guys' event. Looks like you guys have a career engagement event. That'd be great to hear. Should we introduce ourselves first?
Quan Gan: Yeah, a quick re-intro for some of us, guess. You start.
Kristin Neal: My name is Chris. I am the Director of Partner Relations. So I'm all about connecting schools with ZTAG, see if it's a great fit. But ZTAG is very, very close to my heart. We're reconnecting kids in a new way. So that's pretty much my three kids of my own. And I've been with ZTAG about over a year now. I'll popcorn to Jose.
Jose R. Gonzalez: I'm Jose Gonzalez. I'm with the CTE Division, our Career Technology Education Division here with ICO. I guess kind of responsible for kind of bringing the team together for a career engagement event. And just excited to see about the possibilities.
Quan Gan: What you popcorn?
Jose R. Gonzalez: Oh. So let's do you, since you jumped right in. Okay.
Quan Gan: All right. My name is Quan. I'm the chief nerd of ZTAG. I founded the technology company close to 10 years ago. And it's mainly because prior to this business, Charlie and I, we've been business partners and life partners for a long time. But we were working in themed entertainment, specifically theme parks. And as we became parents 10 years ago, we wanted to find a way where we don't have this future, dystopian future of Matrix or Ready Player One. And we wanted to take what we know about entertainment technology and immersive experiences and bring it to our next generation. And over the past few years, we found that the after school or even just the school market is actually really where we can make the substantial impact. Because, you know, we have a captive audience and the kids are so engaged with their
[...transcript continues...]
Type: charlie_kristin_sync | Duration: 83 min | Charlie's words: 5301
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal, Paula Cia
Charlie Xu: Good morning, Chris.
Kristin Neal: Good morning, Shirley.
Charlie Xu: How are you? That felt like a long time, Ossie.
Kristin Neal: It's been a long time, yeah. Longer than what it probably was.
Charlie Xu: Hey, Gio. Hello.
Kristin Neal: Congratulations, kiddos.
Charlie Xu: Thank you.
Kristin Neal: I'm on the side. Hey Kwon, how are you?
Charlie Xu: I'm doing good.
Kristin Neal: How are you? Good. You guys getting back in your groove?
Charlie Xu: Yeah. Yeah. Yeah. Thank you for holding the space, like holding for everyone, for maintaining, managing everyone.
Kristin Neal: Thanks, Shirley.
Charlie Xu: Yeah. Yeah. This meeting is being recorded.
Kristin Neal: Tin is experiencing a power outage in their area.
Charlie Xu: Oh, okay.
Kristin Neal: Yeah, she'll check in.
Charlie Xu: Is she the one in charge of sending out invoices right now?
Kristin Neal: That's something we should actually clarify.
Charlie Xu: Yeah, think Kwon before asked him to send out the invoices, right? But you still own it, she's supposed to execute for you, unless you can't. But right now I feel like, I think yesterday she is asking me about something, sending out invoices, and she needs to uncheck the online payment option. So I feel like she still feels like it's her responsibility of sending out invoices. Or maybe I could be wrong, maybe it's because of the replacement is something she sent out. No, I think we need to clarify. Check the AI, because I've updated it. Alright. Okay. Just go in the AI right now and ask who's responsible for sending invoices. Like these kind of questions should not be asking humans. You have to ask the AI. If it's not in there, then we do a Sopmaw to include it in there.
Kristin Neal: Good morning, Klansys.
Klansys Palacio: Hey, Charlie.
Charlie Xu: Good morning.
Klansys Palacio: It's been a while.
Charlie Xu: Yeah, I know. Yeah, I think like a week and a half. It was for like a year. Yeah, it's just so many things happen in between. It's just like, yeah.
Kristin Neal: Good morning, Carmee.
Carmee Sarvida: Good morning, Klansys.
Charlie Xu: Good morning, Klansys.
Kristin Neal: Good morning. You We'll give one more minute to Paula, and then we'll get started, guys. It's nice to have our team together. have, Tyn is on standby. She is having a power outage, so she'll join as soon as she can. So for today's check-in, our one word, we are going to, so I want to acknowledge yesterday there were some bumps. There's some thin
[...transcript continues...]
Type: charlie_kristin_sync | Duration: 139 min | Charlie's words: 13291
Speakers: Charlie Xu, Kristin Neal
Kristin Neal: So what did you guys think? Kwan, you told me to write the ship, so this is the best way that I could figure it out.
Charlie Xu: This is amazing. I mean, you're doing a lot of the stuff that the book talks about anyways, so I feel like you're in your element.
Kristin Neal: It's funny. I'm reading the book. I'm on my, I can't remember what page, but I was like, yes, yes.
Charlie Xu: It feels validating, doesn't it?
Kristin Neal: Yeah, it feels good. It feels really good.
Charlie Xu: Tell me when you get to the part of the visionary and the integrator.
Kristin Neal: Got it.
Charlie Xu: Yeah, there was like, there's one page, but once you get there, I'll highlight it to you. It's like the nexus of this whole thing.
Kristin Neal: Cool, cool, cool. All right. So Charlie, you had a few questions, the invoice, right, about the, who sends the invoice. After checking the chat GPT, did you guys check it on your end?
Charlie Xu: Is that, yes.
Kristin Neal: Okay, so it says that, I think that was where the miscommunication was, because I think you were out of town. And then Carmi was gone. then Tin took it because Carmi was gone.
Charlie Xu: So that's where that.
Kristin Neal: So do you want it to be kept as invoices only sent from you?
Charlie Xu: Yeah, I want to hear the updates, right? So I think right now, what's the position of Carmi? Is she still in the sales team? Because I think I watched the summary, but not really go through the videos. So if she is right now, like, how much how many percentage is in the sales team positions or part?
Kristin Neal: I would say 65%.
Charlie Xu: Okay.
Kristin Neal: Yeah. Might even be higher than that, because I'm not, I'm not even I'm not responding to the sales emails. She's she's taken late.
Charlie Xu: So that actually might be more 80%. Okay, okay. But on that side, even like, say, 80%, but I think most we are. Having the AI amplify the efficiency, so like how much actual I can have her working on sales team. So I want to know like how many is based on automation. So if it's automation, maybe like half hour can do everything. Or maybe she needs to at least add a certain every day and a couple hours to do some checkup and automation. So overall, probably we don't need to be like a traditional way. I have to sit in front of my desk for the whole day long, right? But I still want to know if like doing design or something else, how much I can rely her on like video editing or something like that.
[...transcript continues...]
Type: leadership_l10 | Duration: 58 min | Charlie's words: 1121
Speakers: Charlie, Eric-WatchOut, LLC, Kristin Neal, Long Island Laser Tag, Quan
steven: Hey, Kris. Hey, Steve.
Kristin Neal: How are you?
steven: Audio is not working.
Kristin Neal: One second. Oh, no.
steven: Test? Test? Yep, I can hear you.
Kristin Neal: Can you hear me?
steven: Perfect. Yep.
Kristin Neal: Woo-hoo!
steven: And then for the math.
Kristin Neal: Oh, no. You froze.
steven: You froze. Now you're- Terrible laptop video from five to eight years ago.
Kristin Neal: You sound like an alien. and it's so cool. cool. There we go. Should I try turning off the video? Does that help?
steven: That's on my end.
Kristin Neal: There we go. I can hear you. Thank you.
Quan: Hello? Hey, sorry about that. Oh, what's up? Is everybody here?
Kristin Neal: Yeah, Steve was on, and then he got, I think, did you get booted out, Steve? Sorry about that. He's having some Wi-Fi issues.
Quan: Okay.
Long Island Laser Tag: I'm here. There we go.
Kristin Neal: Hey, Steve.
Quan: I'll be on the road for the next hour.
Kristin Neal: Cool.
Quan: We're just going to merge in, and then the car will drive. Is that the truck? Yes. I'm in the truck.
Kristin Neal: It has the self-driving.
Quan: Kids are here.
Kristin Neal: Hey, guys.
Quan: Hi. Very cool.
Kristin Neal: Where are you guys headed?
Quan: Oh, we're headed back home. Gio was at his yo-yo meetup. It's his monthly Sunday yo-yo meetup that's an hour away.
Kristin Neal: back home. we're we're we're back Oh, we're back back Oh
Quan: And Charlie just came back from Orlando this morning. They were supposed to get back yesterday around noon. That never happened. They got like a whole day later. Yeah, like everything got delayed. And then they said even the captain left and basically they went off duty and everybody had to just bail. They slept at the airport for a day.
Kristin Neal: No way. It's kind of nuts. I hope they were in the lounge at least.
Quan: I think they probably were at the lounge at some point, but not all the whole time. Wait, what? They were sleeping where? Yeah, they slept at the airport. Where? In the terminal.
Long Island Laser Tag: In the chairs specifically, if you want to know where they were exactly sleeping.
Quan: On the chairs, on the floor.
Kristin Neal: What?
Quan: Believe it or not, there's a YouTube video where some guy, he 3D printed enough of a thing where he had a carry-on bag, and it unfolded into a one-person-sized coffin, like, tent that you can, like, actually sleep in at the airport.
Long Island Laser Tag: Camping in Terminal 3.
Quan:
[...transcript continues...]
Type: charlie_kristin_sync | Duration: 72 min | Charlie's words: 3557
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kris Neal, Paula Cia
Charlie Xu: Are still waiting for Carmine?
Kris Neal: Yeah, let's get.
Charlie Xu: This meeting is being recorded.
Kris Neal: I don't know. I don't know, to tell you the truth. Yeah, it sounded like he was going to because he wanted to push back, but we'll see. We can go ahead and get started, you guys. How about we get, like, a one-word check-in with how your weekend was? How does that sound? Weekend check-ins. Paula, I'll start with you.
Paula Cia: I went out with my friends, so it was quite amazing because I was able to go out during the weekends that most weekends I don't do. Next, classes.
Klansys Palacio: For me, it was... Thank So I went out during Saturday, but when I got back home, we are actually so wet because of the heavy rains. So that's why during Sunday and right now, felt really my body is aching so much. But I can't handle. That's something that I hate about rains and weather. I love rains, but when it comes to this, it makes me really weak. How about you, Charlie?
Charlie Xu: Exhausted. Actually, last week we were traveling. So Kwan's the other company I have to dealing with, building some connections between China and America's side. So we travel there for a week. But just the week when we're back, the flight got canceled because there's a lightning. So once the lightning is happening... So you. All the whole airport is shut down, so no people is working on the ground. The flight got like four hours delayed, and the pilots just went home. So when everyone was loaded in the airport, and there is no pilot. So I have to get down, have to be in pushbacks. Like, yeah, just like, we stayed there the whole night, and the next day, we finally got home.
Kris Neal: That's incredible, you take up the airport, that whole time, huh?
Charlie Xu: Yeah, they do give vouchers, and go to, go to, so you can go to hotels. They assign to you a hotel. Well, Jerry and I would just, like, decide to stay, because it's just too much, you know, like, you have to take, take an Uber, go there, check in, and next morning, just come back, go to. No security. It's just a lot. So we just decided to stay there. Yeah. See.
Kris Neal: Yeah. Makes sense. I'm glad you're back, Charlie.
Charlie Xu: Glad you're back. Yeah. Yeah.
Kris Neal: How about we go to Tin?
Charlie Xu: What's that?
Kris Neal: How about we go to Tin? How about we find out from Tin how our weekend was?
Tin DG: Yeah. My weekend is happy because last Saturday we are able to go to mall. So we ju
[...transcript continues...]
Type: charlie_kristin_sync | Duration: 52 min | Charlie's words: 1987
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kris Neal, Paula Cia
Klansys Palacio: Thank you. This meeting is being recorded. Good morning, Grace.
Kris Neal: Good morning, Clansys. Good morning, Kermie. Good morning.
Carmee Sarvida: you guys. morning. morning. Thank
Kris Neal: It looks like Tin is here. Good morning, Tin. Good morning, everyone. Good morning. All right, everybody, let's jump in. Let's hear how your day went yesterday in one or two words. So how did your day go yesterday? I'll start with Tin.
Tin DG: My day yesterday, I say productive because I am able to do some of my tasks and then respond to some customer concerns. it's productive.
Kris Neal: Awesome. Thank you, Tin. Go ahead and popcorn.
Tin DG: Klansys.
Klansys Palacio: For me, I would be collaborative. So I've been collaborating with the team since when I started the automation. It was really great. Getting their own ideas, brainstorming, so it really makes it more easier for me to finish tasks. So it was a very, very great feeling because you can learn from each other. So next, Paula.
Paula Cia: Thanks, Klansys. For me, it was busy. So, um, I have a lot of tasks yesterday, but I was able to finish some, and then also, um, collaborative also. I've been collaborating with Tin, especially on, um, shipping these swag items for our partners, and then also for Klansys. But I think, um, the OSTICON page is already done, so looking forward for more collaborative tasks with Klansys. Next, Carmen.
Carmee Sarvida: Thank you, Paula. my... The Enlightenment, because Kris and I went through the deals, and during the past weeks of the deals section in our CRM, it's been more clear, and we decided to move things around, and yesterday it's made it more and more, I would say, more organized. whatever we see in the deals are, like, living or actual deals that we are currently dealing with. They're not, I would say, dying, the dying ones, because we moved them, so they're active, and we're actively nurturing them, so enlightening.
Charlie Xu: So, describing yesterday.
Kris Neal: Yes, yes, in a few words, described yesterday.
Charlie Xu: I don't want to say try to be creative. It's so hard, especially like just back from the trip and I tried to work on some of the design, I tried to do some concept. I feel like it's getting, but it's still like I need to settle down myself first to put myself into the design mode. Yeah, I tried to get there. So prepare, let's say prepare.
Kris Neal: There we go.
Charlie Xu: That's a good one.
Kris Neal: That's a good one
[...transcript continues...]
Type: other | Duration: 90 min | Charlie's words: 858
Speakers: Charlie Xu, J D, Jerry’s iPhone, Michael Hsu, Philip Hernandez
Charlie Xu: Hello, everyone. Is everyone here?
Vania Chen: This meeting is being recorded. I'm not sure if Jerry is here, though, because J D has been kind of blacked out, and he's going in and out. So, okay. Let's give it a minute. Michael will be, Michael's bio break, he'll be right on.
Philip Hernandez: Yeah, I see, yeah, see Jerry in the, oh, wait, no.
Vania Chen: He's not. Yeah, so Jerry is on and off, and then I couldn't, we couldn't see him or hear him. But Charlie did say that he's outside, so there might be, like, a connection thing. He's back. Hi, Jerry.
Charlie Xu: Because they're setting some camera at the church for ZTAG events, so it's kind of like a little bit off area, so I'm not sure, like, how the connection over there.
Vania Chen: Okay.
Charlie Xu: Yeah, I also sent a message to Quan to see how.
Vania Chen: Well, can he hear us, though? That's the thing. Like, that's the problem.
Charlie Xu: I think he's... Jerry?
Michael Hsu: Hello.
Vania Chen: Hi, Michael.
Michael Hsu: Hi.
Charlie Xu: Hi, Charlie. Hi.
Vania Chen: Everybody's here.
Charlie Xu: Oh, everybody's here.
Vania Chen: But Jerry's muted right now, so... There he is. Hello. Hello, hello. Technical Difficulties... Difficulties... Difficulties... Thank There he is.
Michael Hsu: There he is.
Vania Chen: 听得到吗?
Ping's iPhone: Jerry.
Vania Chen: 董哥听得到吗?
Ping's iPhone: Jerry.
Vania Chen: 看来听不到, I don't think he can hear us. No, I don't think so. All right, let me give a call to Quan.
Charlie Xu: Maybe they have to move to another location. Let me see, because I don't think the place they're at has to be.
Vania Chen: I don't think I don't don't the place at, don't don't I I
Charlie Xu: What's that, Vania?
Vania Chen: He's with Quan right now?
Charlie Xu: Yes.
Vania Chen: Okay. You gonna text Quan, or I text Quan?
Charlie Xu: I'm gonna call him.
Vania Chen: Okay, go ahead.
Ping's iPhone: Okay. I did a gem. Right?
Vania Chen: Huh?
Ping's iPhone: They are in the gem.
Vania Chen: They're in the gem?
Ping's iPhone: Yeah, maybe.
Charlie Xu: Okay, give us about 10 minutes, so he's gonna get the Wi-Fi.
Ping's iPhone: Oh, okay.
Vania Chen: Cool. So, how's everybody doing? How was, uh, they just came back from Orlando, and so they had a happy meeting there. How, how's Epic Universe?
Philip Hernandez: It's hot.
Vania Chen: Is there still a lot of people there? Because I, I heard about the line is like, like 500 minutes for wait, for right. Is that true still?
[...transcript continues...]
Type: charlie_kristin_sync | Duration: 152 min | Charlie's words: 8563
Speakers: Charlie Xu, Kristin Neal
Charlie Xu: Adjusting my brain, put myself into the working mode.
Kristin Neal: I can imagine. Yes.
Charlie Xu: How was it?
Kristin Neal: How was it? Did you love it?
Charlie Xu: You know which, where I go, right? Quinn mention what I did?
Kristin Neal: Costa Rica. Yeah.
Charlie Xu: Yes.
Kristin Neal: I did ayahuasca.
Charlie Xu: Ayahuasca.
Kristin Neal: And that is like an outer body experience?
Charlie Xu: Some people might experience outer body. I didn't experience outer body, but it just went really deep. It kind of like disturbing, not disturbing, but it kind of stir your subconscious. So it's really go deep. So pretty much any trauma you stored in your cells, the memory, it will stir it up. So you will see these emotions by, because after you drink the medicine, you will have very intense purging. A lot of people, the sound even is crazy.
Kristin Neal: You can never fake that sound.
Charlie Xu: It's like, like that. every other people, like that. Oh, wow. Uh-huh. But you would see, like, the very dark, because the medicine is dark color. Somehow, when it's come out, you would not only just see the stuff you throw up, also it come up with a lot of emotions.
Kristin Neal: Yeah, yeah.
Charlie Xu: That's good, though.
Kristin Neal: You were getting it all out. Everyone was just, you know, good.
Charlie Xu: yeah. People, some people, even, like, people are very intense, like, if they tend to have, like, suicide attitude, or some people are, like, severe addictions on certain things. It works really well. Or, like, PTSD. So some people are, like, this is their last hope. But normally this, because these are the medicine from jungles for thousands of years.
Kristin Neal: Wow. Wow.
Charlie Xu: So, yeah, it creates a lot of miracles. And the shaman over there are amazing. Like, we generally feel their hearts. They want this best to this world. They want to give the healing to everyone. It's very beautiful. Like, we have 90 people there. Wow. Yeah, do know Michael Beckwith? No.
Kristin Neal: Who's that?
Charlie Xu: Well, he's kind of like a spiritual leader. He opened his church in the 90s. Oh, the 60s. Yeah, 1960s. Wow, okay. He a church in, so he gave a talk over there.
Kristin Neal: Yeah, that's great.
Charlie Xu: That's great, Charlie.
Kristin Neal: I'm so glad. I'm so, so glad that that, it feels like it, exactly what was needed, it feels like.
Charlie Xu: Yeah, yeah, yeah, yeah. I feel, yeah, I feel like there's, because, well, my
[...transcript continues...]
Type: with_quan_other | Duration: 104 min | Charlie's words: 2776
Speakers: Charlie Xu, Quan Gan, Vania Chen
Quan Gan: To, which she'll still be doing, but she's going to be more of the integrator, implementing EOS for us.
Vania Chen: Okay.
Quan Gan: Oh, so you're at EOS on the whole thing. Okay. Yeah, yeah, we're doing EOS and then kind of rearrange a couple of roles, including, you know, just how, the reason why I want to show up to these meetings is I need those financials to, like, feed upwards towards our agenda. Okay.
Vania Chen: Okay. All right. Well, I have a, I know you have a couple questions, but I kind of just gather a quick info to show you, to see, like, basically, you wanted to hire all these people, and then what's the expectations, basically. Exactly. So, I looked at, and then, and I pinged Michael. I don't know when he's going to pop on, but I'm just going to start anyway, because I don't know what I'm have you for.
Quan Gan: But, Thank you. Thank you. But hi, Charlie.
Charlie Xu: Sorry, like, I was working, like, all of a sudden, this time flies away.
Vania Chen: It happens. It really does happen. So, so, okay. Actually, before we start, can I ask you guys something? For Phillip's pay, right, for Phillip's pay, the decisions of giving him the, resuming the bonuses, and then instead of a raise, has anybody actually communicated with him?
Quan Gan: I don't think we've, I don't think we've decided, like, decided anything other than, I guess my dad resumed the, the 1%, but I didn't say it was instead of, you know, my, my thought is actually for this meeting for you to tell me, like, can we. Yeah, and then we can make a group decision on that.
Vania Chen: Okay. Yeah. Yeah, because I was actually curious, because Ping sent it out, some of the bonuses, and then he turned around and go, well, so basically he questioned it. And I was like, I saw that. I was like, I thought, I thought, because when Ping called me, Ping asked for the calculation when Ping called me, and there was like, he told me that a discussion had taken place. So I thought he was part of it, but I didn't realize, I don't think he's part of it for the discussions.
Quan Gan: So I'm just, I'm just curious about that. So. No, I mean, that's the purpose of this meeting. I think to get the 1%, that's kind of a good baseline, but I want to do better if we can.
Vania Chen: Okay. So basically, this is the idea, right? So this is, let me make it. I know you're looking at it on your phone, so you might need it a little bit here.
Quan Gan: Okay.
Vania Chen: So I'm going to take these
[...transcript continues...]
Type: with_quan_kristin | Duration: 91 min | Charlie's words: 4139
Speakers: Charlie Xu, Kristin Neal, Quan Gan
Kristin Neal: Way too long.
Charlie Xu: How are you doing? Pretty good.
Kristin Neal: Pretty good. It's definitely interesting around here. There's a lot.
Charlie Xu: Yeah. Yeah. I feel like a lot of transition, like a lot of changing right now. Yeah.
Kristin Neal: Yeah. In a good way.
Charlie Xu: Positive way. Definitely.
Kristin Neal: Definitely in a positive way. It's interesting. Um, this time around, like, just learning. I love, like, I have this thing right here next to me. So, like, just having it open, like, ready to, to kind of navigate some of these things has been a lot of help.
Charlie Xu: So, I thought I had lost it.
Kristin Neal: I couldn't find it for, like, the first, like, five days that I was back. So, I was like, oh, no, I lost the book and all my notes because I had so many notes in it.
Charlie Xu: Yeah. Yeah. Yeah. I feel like it would be really great to implement the structure into it.
Kristin Neal: Yeah. Hello.
Quan Gan: How are you?
Kristin Neal: I'm doing well.
Quan Gan: How about you? I was telling Charlie, it feels like forever since seeing you guys.
Charlie Xu: It has been forever.
Quan Gan: It's a different world, different time zone, different everything.
Kristin Neal: It's a Narnia and back.
Quan Gan: Actually, I think the better term is Hogwarts and back. Oh, I love it.
Kristin Neal: I love it.
Quan Gan: And, you know, the reason why and, you know, despite being so jet lagged and tired, the parents, like we all basically stay up till midnight watching our kids play together because it really is like Hogwarts because, you know, they meet their, like if you replace yo-yo with wizardry, that's basically what it is. Like they go in, they spend all day, like probably well over 12 hours practicing with each other, like learning new tricks. And then before you know it, like they have to go back to their normal muggle life where most of their friends don't. Don't do it. So, like, it's truly magic because, yeah, like, they know each other from all over the world. And many of them, they've seen each other only for the first time in person, but they've already known each other through this other medium. They're on Instagram and live stream. Yeah, so it's been pretty incredible, like, because the parents just see so much value and magic between all the kids. So it's, yeah, it's like Hogwarts. I love that.
Kristin Neal: That's huge. And Charlie, you had a fire going on at your house?
Charlie Xu: Yeah. Oh, wow. There'
[...transcript continues...]
Type: with_quan_kristin | Duration: 41 min | Charlie's words: 346
Speakers: Carmee Sarvida, Carmee Sarvida (3), Charlie Xu, Charlie Xu (3), Kristin Neal
Kristin Neal: Thank you. Good morning, everybody.
Quan Gan: Good morning. Hello, good morning.
Kristin Neal: Sorry, I was a little late. I'm stuck out of CRM. Finally, it caught up to me. Oh, really?
Quan Gan: Okay.
Kristin Neal: I took a few minutes to try to get that in. Okay.
Quan Gan: How do we get you back in? Let me see. Yeah. Yeah.
Kristin Neal: There's something about an, let's see, an offline TOTP verification.
Quan Gan: Oh, okay. But I don't know if you've ever recorded that.
Kristin Neal: Good question. Good morning, Tin. Hi, good morning, Quan, Kris.
Tin DG: Good morning. Here comes Charlie.
Kristin Neal: Good morning, Carmee.
Carmee Sarvida: Good morning, everyone. Good morning, Charlie.
Kristin Neal: Good morning.
Carmee Sarvida: All right.
Kristin Neal: Is Clancy with us yet? Not yet. Okay. All right. We'll go ahead and get started. Good morning, everybody. It's very good to see you.
Quan Gan: Happy Friday. Happy Friday.
Kristin Neal: Ah, very, very happy Friday. Okay. So I wanted to check in, see how everyone is doing. And also, we're just going to jump in, actually. We'll get to check-ins in a minute. But for the first, I want us to all... So share our pictures that best describes human connection first. So remember our core values, which are right here. Let me get that for you. Here we go. Our core values. Let me put it on here so we can see it. Here's our core values. Our very first one is human connections first. So go ahead and share in the click chat, in our team chat, of where you saw that, any picture. could be a picture of yourself. It could be a picture of family, work, any kind of related. Don't overthink it. Just whatever picture you think captures this human connection. Thank you. Okay.
Quan Gan: Thank you. In the main group? In the main group, yes.
Kristin Neal: In the main team. Okay. Human connection first. All right. Did everyone get one? Quan, good one. All right. Let's start with Quan. Quan, can you share the picture on your side? Sorry.
Quan Gan: Oh, hold on. Yeah. Let's see. One second. Can you guys see? Yeah, we can see it.
Kristin Neal: Awesome.
Quan Gan: So this was last week in Prague. These are all yo-yo players from all over the world. And you can't really see it, but right behind there, that's actually Gio. So he's like everybody's staring at him because he became a meme over the course of this event. And just everywhere he goes, everybody's just like chasing him because he's – yeah. But anyw
[...transcript continues...]
Type: with_quan_kristin | Duration: 61 min | Charlie's words: 2272
Speakers: Charlie Xu, Kris Neal, Quan Gan
Quan Gan: Just the support, but yeah. Just the number? Okay.
Kris Neal: Hey, Charlie.
Charlie Xu: Hey.
Kris Neal: Okay. All right. Let get our agenda out. How are you guys doing today?
Quan Gan: Good.
Charlie Xu: Friday.
Kris Neal: Yeah, right? Yeah. Yeah, the week went fast.
Quan Gan: Boy, did they go fast this week. Yeah.
Kris Neal: All right. Here we go. All right. So this is a continuation of our catch-up meeting, our first L10. And we are down here in the reporting. I think we actually made it to issues. Yeah, we made it to issues. So you approve the TIPS catalog pricing. Yep. For that, we are on the VTO. So we're going to go to the VTO chart. Charlie, I reviewed it with her, and she's got insights.
Quan Gan: And I've also reviewed it with the team members, and I told you yesterday how they had some input.
Kris Neal: But most everybody was fully on board.
Quan Gan: Okay. So, yeah, let's just call out what's different.
Kris Neal: I know we had talked about not changing the machine, but when I told that to Charlie, she was like, you know, let's look at it again, because we want to make sure the new stuff matches that vision still. And the few things that she's called out, I think, actually work better for it.
Quan Gan: So, are these with the changes, or only comments?
Kris Neal: These are only comments.
Quan Gan: Okay.
Kris Neal: Got it. But if you approve them, then they'll turn into the edits.
Quan Gan: Okay. Bring it. And bring out the library. Yeah, that's fine. Does that look good? Yeah, is that what Charlie suggested?
Charlie Xu: What do mean, like, that's fine? We need to have the good, not like, okay. So, if you think of better. Or maybe just based on that to give a better approach.
Quan Gan: Hold on, hold on.
Kris Neal: Okay, so then... What happened to it?
Quan Gan: How do I do that? okay, so because those are comments, they're not suggestions, yeah. So then I wouldn't click it then.
Charlie Xu: How would you bring it back? Yeah, you can go back.
Kris Neal: I tried, it didn't come back. Okay, I'll have to look at the video later. Yeah. It was something about bringing out the inner child in all of us.
Quan Gan: Okay. Yeah, I think that that's great. Yeah, okay. Bring in a spell.
Kris Neal: I don't know why it's... It's not letting me delete this.
Charlie Xu: Yeah, but I was wondering, like, the inner child turn, like, is general people are understanding, or it's, like, like.
Quan Gan: Inner child people, people unders
[...transcript continues...]
Type: with_quan_other | Duration: 67 min | Charlie's words: 1510
Speakers: Charlie, Eric, Quan Gan, Steven
Quan Gan: We're about to board a plane.
Charlie: Does it take?
Quan Gan: I'm doing.
Charlie: Who else in the meeting room? Just us?
Quan Gan: I think Steve's joining soon.
Charlie: Okay.
Quan Gan: He may sign the contract in the next couple of days.
Charlie: Okay. Start when?
Quan Gan: Next week? We'll see. Maybe.
Charlie: Okay. Is there any other people joining us?
Quan Gan: Is Eric joining us? He might, yeah.
Charlie: Okay.
Quan Gan: Did your mom say you have to go to the Hello.
Steven: Hey, guys.
Quan Gan: I'm about to leave your time zone, Steve.
Steven: Oh, no. You're leaving Detroit. Wait.
Quan Gan: Oh, goodness.
Steven: Whatever will you do without being in Detroit? It's just our Northeast talk for the Midwest in that area.
Quan Gan: Yeah, we got here, and it was kind of pouring. And then we went camping, and it was kind of a wet camping experience, but it was so fun.
Steven: Hi, Charlie.
Charlie: Hi, Steve.
Steven: How are you?
Charlie: Good. I just attended a two-day art workshop with a well-known artist.
Steven: Oh, how was it?
Charlie: It's fantastic. I really love her style. She's very inspiring. So, yeah, it got me back to drawing again. I felt like it's like a new.
Steven: Nice. What was the name of the artist?
Charlie: Colin. I don't know how to say the last name, but her style is very, the color is very vibrant, like full of joy, a lot of floral and little figure animals. So, yeah, it's fun.
Steven: Nice. What's up, Eric?
Eric: What up, everyone?
Steven: How was your trip back from your trip?
Eric: It was good. It was good.
Steven: Nice.
Eric: Feels good to be back. We got a little bit of time before school starts up, so we're just trying to enjoy the time.
Steven: Nice. When does... does... What is a school startup?
Eric: I think it's September 2nd. Too soon.
Steven: I was going to say, those 90 days go by pretty damn quickly.
Eric: my god. It's so fast. Every year I'm like, how?
Steven: How did this happen? I haven't recharged enough to deal with the crap that I'm going to have to deal with.
Eric: I'm ready. It'll be good.
Steven: You some good footage, dude.
Eric: Dude, I'm so pumped. So I just kind of solidified my partnership with the Y to do like two fall sessions, two winter sessions, basically all year. And I'm just excited to use that camera there. It just makes it so much easier.
Steven: Nice, dude. I remember seeing some of the... You're You're good. Eloise. Yeah, camp footage of your kid
[...transcript continues...]
Type: with_quan_kristin | Duration: 59 min | Charlie's words: 1668
Speakers: Charlie Xu, Kris Neal, Mateo Elvira, Paula Cia, Quan Gan
Mateo Elvira: This meeting is being recorded. How is my, what? Is your home safe?
Charlie Xu: Are you guys safe now? gosh. Hold on. There's a lot of proof I need to go through.
Mateo Elvira: Yeah, all of our note takers on this call, huh?
Kris Neal: Hey, y'all.
Charlie Xu: Hey.
Mateo Elvira: Hey, Kris, how are you?
Kris Neal: Good to see you.
Charlie Xu: How are you? Yeah, okay. So the house, we're so lucky. The fire just literally stopped at the street right near our neighborhood. The very, like, it stopped at the place that the first house normally would pick up the mail. It just crossed the street. There's, like, all the, a whole hill was burned out.
Mateo Elvira: Jeez. Yeah. So would have put it out that same day, or how long were you, like, evacuated for?
Charlie Xu: Well, so last, like, like last time when I was kind of. At the beginning, would still feel like, okay, let's just keep talking. And by the end, I feel like, well, I might need to do something. But when I'm getting to the, there's a road close to the house, and there's a police officer, have two police cars stopped there. Literally, they say, hey, nobody's going to enter in there. I said like, hey, I have animals, I need to feed them, you know, like, and I cannot just not go and visit. Okay, that, that, that's not negotiable. Only firefighters can go through that place. So I was literally like being blocking out outside of my, that neighborhood. So I have to stay with my, my friend. Next day morning, I went home. They, luckily, they let us in with a proven ID. So you're, if you're the resident over there. So, yeah, everything is okay. Hey, animals are fine.
Mateo Elvira: And And them.
Charlie Xu: And I do see a bunch of neighborhood, that night they just stay. Even the fire is so close, they can just see it so close, they stay.
Mateo Elvira: Geez, I'm glad they took it out though, that was scary. A lot going on that day.
Charlie Xu: Yeah, I know, it's a little bit, but yeah, we're so blessed.
Mateo Elvira: Is Quan back from the trip, or are they still out there?
Charlie Xu: He is, he is right now in the meet, I think in a quick meeting. He said he's going to join us soon, so maybe start a little bit. Yeah, I think he's in the meeting, but he should be joining us in a few minutes.
Mateo Elvira: Sounds good.
Charlie Xu: Yeah, okay, and also here, Paula, she's also in our marketing team. She's helping us to... Do graphic designs, a lot of time, like, I will assign her helping
[...transcript continues...]
Type: with_quan_kristin | Duration: 51 min | Charlie's words: 1111
Speakers: Charlie Xu, Ella Roark, Kristin Neal, Quan Gan
Kristin Neal: Oh, hate when that happens.
Ella Roark: Yay! There we go!
Kristin Neal: Oh, it's so good to see you, girl. How are you?
Ella Roark: Good to see you. How is life? Really good, really good.
Kristin Neal: It looks like you're in a beautiful spot. Oh, my goodness.
Ella Roark: My backyard. Oh, wow.
Kristin Neal: That looks like a virtual. Oh, my gosh. That's beautiful.
Ella Roark: That's like, my goat is right there. Two goats. There's chickens and pigs. So, yeah, it's no virtual. It's real.
Kristin Neal: I love it. I love it. I love it.
Ella Roark: Oh, my goodness.
Kristin Neal: So, what's been keeping you busy?
Ella Roark: Let's see.
Kristin Neal: Work, family, church, the usual. Oh, good. You know what? It's like, being alive is a good thing. So, I take busy. Exactly.
Ella Roark: Seriously.
Kristin Neal: Seriously. The opposite? Absolutely.
Ella Roark: Yes. So are we still waiting for some, or it's just you and I? We're waiting for Quan and Charlie.
Kristin Neal: They're both joining us. And here they come. They're here.
Ella Roark: They're here. They're here.
Kristin Neal: Yeah. Here he is. Good morning!
Ella Roark: How are you?
Quan Gan: Oh, sorry.
Ella Roark: And there's my... Okay. So it's four dogs, 12 chickens, two goats, and two pigs. So let me just... You want to see ours?
Quan Gan: I want to see yours.
Ella Roark: I have it too, yes.
Kristin Neal: I have both in the backyard. The dogs are up in the front, but...
Quan Gan: Okay.
Ella Roark: You have one too. The exact.
Kristin Neal: The exact. Okay. I have...
Ella Roark: I love it.
Kristin Neal: That is so cool!
Ella Roark: Yeah. Charlie's garden is...
Kristin Neal: It's gorgeous, too. Oh, my goodness. Yeah.
Ella Roark: Oh, they're coming to say hi. I want to see. Oh, I love animals. Oh, it's so Oh, my goodness.
Kristin Neal: Hi! I got a little tail. I love it.
Ella Roark: Oh, my goodness.
Kristin Neal: Yay.
Ella Roark: And that's just not me. Yeah. So I bought, there's a funny story with my goats, but I will not say that. I will not tell that in, over Zoom, but I will tell you guys in person at some point.
Quan Gan: But it is quite comical.
Ella Roark: So one of my goats is bottle-fed. So she would come over to the yard and then would sit on my lap with, like, her hooves. It was like, Benelli, Benelli. It was my first time to have a goat. My husband was like, she's going to jump in your car. She's going to jump in your car. I have a few cars, and s
[...transcript continues...]
Type: with_quan_kristin | Duration: 118 min | Charlie's words: 3279
Speakers: Charlie Xu, Kris Neal, Quan Gan
Kris Neal: That was so cool how that aligned with the concept and the workshop. If we can really do this how it looks like, this is going to be really cool to launch at Cannes.
Quan Gan: Yeah, I like it. And you see the Gen Z terms? Oh, I love them.
Kris Neal: They're so much better. That's what it needed. That's what it needed that. As much as I love I Can Flee With Speed and things like that, it wasn't really like...
Quan Gan: Yeah, it's what we think the kids want.
Kris Neal: Yeah, yeah. Yeah, we needed that so bad. Yeah. I hope she did. Did she create a lot of stickers?
Charlie Xu: Hey, Charlie, did you print out a lot of stickers? Oh, not yet.
Kris Neal: Oh, good.
Charlie Xu: Not yet. Yeah, I still, because I was still designing the facts on it. And they have an option of having some... I printed on the back, so it's like, hey, there could be a content, a lot of information, so.
Kris Neal: Well, now we can put the instructions for the teachers right on the back.
Charlie Xu: So it's like, the instructions. Yeah, yeah.
Quan Gan: Charlie, did you see the Gen Z terms?
Charlie Xu: Where?
Quan Gan: I put it in the chat.
Kris Neal: In the chat, they're perfect. It's exactly what they're needed, I think.
Charlie Xu: In the chat, where?
Kris Neal: Here, in here?
Quan Gan: In the click. sales and, yeah, in click. I think if we have something that's more ongoing project-based, I recommend us creating a separate channel for that specific topic, so it doesn't get flooded through the day-to-day stuff.
Kris Neal: Yeah, I would rather a certain task, but yeah.
Charlie Xu: Yeah.
Kris Neal: If we do a task, we're all, don't know, everybody is able to see it. Whoever, Paula needs information from it, it's all right there.
Quan Gan: Well, the task is more like... Once things are operationalized and you need to execute on it, it makes sense. But if we're having these back and forth discussions, because we have so many topics, right? So then it becomes a long chain. You'd have to go back several months earlier versus if have a channel where you have your discussions on a particular topic, then you have that as a contextual reference. And then you can always copy and paste it into ChatGPT or something and focus on that subject.
Kris Neal: All right. Sounds good. We could do that for this if you want. As much as I'm able, I wasn't really able to give you feedback before, Charlie, because I didn't really feel like, I didn't know where to give feedback. Li
[...transcript continues...]
Type: with_quan_kristin | Duration: 22 min | Charlie's words: 100
Speakers: Armando Nunez - RUSD, Charlie Xu, Kris Neal, Quan Gan
Quan Gan: This meeting is being recorded. Good morning, shaping up.
Kris Neal: Good, good. I just got an email from Armando.
Quan Gan: asked for 10 more minutes, so I paused.
Kris Neal: Okay.
Quan Gan: Charlie might need 10 more minutes anyways.
Kris Neal: Perfect. Perfect, perfect.
Quan Gan: Then I will pause.
Kris Neal: Let me show you.
Quan Gan: I think from Cannes' perspective, they are trying to basically lay out the fertile ground for things to blossom between all the different stakeholders. And so it's not just school-centric, but it is also bringing in the private sector to provide the services that the public sector needs.
Kris Neal: They're in the waiting room. Okay. Invite them in.
Quan Gan: That was good.
Kris Neal: Keep your recording on, because I don't think I have recording. Oh, okay. That's fine. Or do you want to restart it?
Quan Gan: What do you mean? I just, no, I'll just share it with you afterwards.
Kris Neal: Good morning. Good Good morning. morning. morning. Good How is it out there for you guys? It's a little cloudy over here.
Quan Gan: finally cooled down.
Kris Neal: It's hot here.
Quan Gan: Is it really? Hot and dry. Yeah, over 100.
Charlie Xu: Extreme, yeah, extreme hot heat.
Kris Neal: No way!
Charlie Xu: For these couple of days.
Kris Neal: Oh, wow, okay. Oh, wow, yeah, finally it's cooled down today. It's like in the 90s. Nice. Charlie, did you get a haircut?
Charlie Xu: No, I just had a hair, no, I washed my hair last night, so when I wake up, it's like...
Kris Neal: I wish I had that volume cut.
Charlie Xu: wish I like it. Like a ball.
Kris Neal: No, don't, don't do away with the volume.
Charlie Xu: That's great.
Kris Neal: Great volume.
Charlie Xu: So are they joining?
Kris Neal: Yeah, it looks like erodarte.
Charlie Xu: Oh, how many people?
Kris Neal: Never mind. I believe two have agreed to join. Yeah, but Armando said he was gonna be about 10 minutes late.
Charlie Xu: Okay, so Armando and is has he been doing play date for us?
Kris Neal: He did it the first year last year he invited us.
Charlie Xu: Oh, okay. So can you give me a little background, like why you think he will be good?
Kris Neal: Yeah, absolutely. He's always been on board with ZTAG ever since he was actually my very first sale being on. And since that very first day, he's just been an advocate and he saw that boost very, very welcoming, very, very loud to share that and he brings people. Two, he's not. Just sharing it, bu
[...transcript continues...]
Type: with_quan_kristin | Duration: 83 min | Charlie's words: 3860
Speakers: Charlie Xu, Kris Neal, Quan Gan
Quan Gan: This meeting is being recorded. Thank you.
Kris Neal: Okay, there's Charlie. Hey, Charlie.
Charlie Xu: Hello.
Kris Neal: Sorry. Okay. Let's get started. I'm going start sharing my screen. Okay. All right, guys.
Quan Gan: Thank you so much.
Kris Neal: Second L10. Yay. Good news. So let's start with good news. Let's start off with Quan. What was your good news for the week?
Quan Gan: I think everything is generally pretty positive. Okay. Actually, yes. I've gotten over a personal kind of self-worth hurdle of willing to book a business class ticket internationally. For the longest time, And I mean, it's like two to three times the price of economy, like in very scrappy startup mode, trying to save money, which I, you know, we should. At the same time, I realized I'm sitting on top of a decision that's worth about a million dollars annually, at least, in terms of what we buy from the factory. So showing up there, like fully refreshed at the cost of like $5,000 round trip to guarantee, you know, or at least mitigate any potential impact to multi-million dollar spending is quite needed. So I was willing to do that for myself. Yeah.
Kris Neal: Yeah, that's huge. That's really huge. How about you, Charlie? What was your good news for the week?
Charlie Xu: Well, yeah, I felt like quite exciting working with Paula to get the sticker scenes. Moving Forward, and also having you into, like, even when I'm not ready, but I feel like the way working with you, with our potential, like the partner, and also Eric and Steve, they're constantly giving feedback. I just feel like, wow, it's so great. Like, we have to start with one idea. Even that idea is not mine. But based on that idea, we kind of like organically dive into different directions. And now we have the teachers give us insights. So I really feel like it's so, so cool. It's not just like one people's idea of, hey, we need to get this done. But everyone is contributing. So I really love that. It's just like, we're teamwork on getting this towards unknown. It's like, it's so unfolding. But yeah, I really like it. And also, and think, Matteo, what he has been working on. And with... Hey, please. It's like open another door for us. It's interesting. And also I feel like there's huge potential, like, and we have so many good content. It's like, he's sending us the draft of the video he's been working on. I don't know how he worked on and take a look on it. But it's like, I love each of, I pretty much l
[...transcript continues...]
Type: with_quan_kristin | Duration: 84 min | Charlie's words: 3785
Speakers: Charlie Xu, Kristin Neal, Quan Gan
Quan Gan: Just looking at the agenda. Yeah, I just resent it.
Kristin Neal: Yeah, looking at the latest.
Quan Gan: And then Charlie will hopefully be on in a minute or two. She was still in the kitchen. It's actually perfect. Can I use the restroom real quick?
Kristin Neal: Yeah, yeah, okay.
Quan Gan: Thank you.
Kristin Neal: Okay, there's Charlie. Hey, Charlie. Hello. Sorry. Okay. Let's get started. Let's start sharing the screen. Okay. All right, guys. Thank you so much. Second L10. Yay. Good news. So let's start with good news. Let's start off with Quan. What was your good news for the week? Hmm.
Quan Gan: Hmm. Hmm. Hmm. I think everything's generally pretty positive. Oh, okay. Actually, yes. I've gotten over a personal kind of self-worth hurdle of willing to book a business class ticket internationally. Because for the longest time, I mean, it's like two to three times the price of economy. Like in very scrappy startup mode, trying to save money, which I, you know, we should. At the same time, I realized I'm sitting on top of a decision that's worth about a million dollars annually, at least, like in terms of what we buy from the factory. So showing up there, like fully refreshed at the cost of like $5,000 round trip to guarantee, you know, or at least mitigate any potential impact to multi-million dollar spending is quite needed. So. So. I was willing to do that for myself. Yeah. Yeah, that's huge.
Kristin Neal: That's really huge. How about you, Charlie? What was your good news for the week?
Charlie Xu: Well, yeah, I feel like quite exciting working with Paula to get the sticker scenes moving forward and also having you into, like, even when I'm not ready, but I feel like the way working with you, with our potential, like, the partner, and also Eric and Steve, they're constantly giving feedback. I just feel like, wow, it's so great. Like, we have to start with one idea. Even that idea is not mine. But based on that idea, we kind of, like, organically dive into different directions. And now we have the teachers give us insights. So I really feel like it's so, so cool. It's not just, like, one people's idea of, hey, we need to get this done. But everybody. Everyone is contributing. So I really love that. It's just like, we're teamwork on getting this towards a gnome. It's like, it's so unfolding. But yeah, I really like it. And also, I think Matteo, what he has been working on, and we take leads, it's like open another door for us. It's interes
[...transcript continues...]
Type: with_quan_other | Duration: 105 min | Charlie's words: 3171
Speakers: Charlie Xu, Quan Gan, Vania Chen
Vania Chen: Hi, Vania. Hi, how's everything?
Charlie Xu: Have you feeling better?
Vania Chen: Uh-uh. Thank you, though. But congratulations on Thurring the World.
Quan Gan: Yeah, that was pretty fun. But actually, more importantly, we paid off our HELOC yesterday. We celebrated last night.
Vania Chen: Nice, nice, nice. Wait, the HELOC?
Quan Gan: The HELOC, yeah.
Vania Chen: $200,000, $300,000, you guys paid it off?
Quan Gan: Yeah.
Vania Chen: Damn, nice.
Quan Gan: Congratulations.
Charlie Xu: Yeah. Yes, but just seeing, like, having that depth, and also every month has 2,000 inches, it just doesn't make any sense.
Vania Chen: Yeah. Yeah. Well, but at the same time, it a... ... ... It's a big chunk of cash out, so what's the next couple of months look like? I know we're looking, when we look at the pipeline, the patched length looks.
Quan Gan: So overall, we still have like over half a million in cash. And then I've, I don't know if you can hold on, whoops. Let's see. And then I've allocated, you know, cash for OPEX and COGS. Right, and then the loan account is basically no longer needed.
Vania Chen: Wow, so wait, so you guys paid off the HELOCs, you guys paid off the AMAX, you have a time copy left for the, for the Chase line of credit.
Quan Gan: The Chase line of credit is also zero.
Vania Chen: Oh, you actually paid off all debt.
Quan Gan: Everything, yeah.
Vania Chen: Wow.
Quan Gan: Yeah.
Charlie Xu: Vania, do you remember? That's my intention when we started.
Vania Chen: You guys like asking, what do you want?
Charlie Xu: but... I said that.
Vania Chen: Yeah, but it was a lot. It was a lot.
Quan Gan: It was a... Well, we also got a huge sale recently. We had like a $400,000 check come in.
Vania Chen: Nice. So that... you're so neat then. You guys are fine.
Quan Gan: That's great. And now it's time for growth.
Vania Chen: Yeah, that's really, really the news. Okay, so then... So the $400,000, was that in the pipeline the last time we talked about it? It was?
Quan Gan: Yeah. It was probably not converted, but it was like maybe a verbal agreement or something.
Vania Chen: Okay, so it wasn't even part of what we say that was coming in.
Charlie Xu: No, no, no.
Quan Gan: No, it was. It was in the...
Charlie Xu: Yeah. Yeah. It is in the process.
Quan Gan: process. It Yeah, we actually shipped factory direct, so it saved some money on the transit. But yeah, it was like 30-some units that went out.
Vania Chen: Okay. Wow. Okay. W
[...transcript continues...]
Type: with_quan_other | Duration: 52 min | Charlie's words: 3652
Speakers: Charlie Xu, Quan Gan, Steven
Charlie Xu: This meeting is being recorded. Sarah just had a friend's birthday party, but it's super hot over here these days.
Steven: crazy. was going to say, my sister was telling me you guys have a heat wave.
Charlie Xu: Yeah. Yeah. It's crazy.
Steven: I can imagine. So how hot is it by you guys right now?
Charlie Xu: Right now?
Steven: Curious.
Charlie Xu: 92?
Steven: Oh, jeez. Sheesh. You got a whole week of 92, 91, 93, 93.
Charlie Xu: Tomorrow will be 99.
Steven: Oh, my goodness.
Charlie Xu: Yeah. I'm sure there's sometimes it's over 100 for sure. Yeah.
Steven: That's intense.
Charlie Xu: Yeah. Like whole week or 90 something. That's the part of the California I don't like. The summer is just too hot.
Steven: I know this, this late end of summer for the past two and a half, three years, it seems you guys have been getting this like two, two week cycle right before it shifts into fall where it gets extremely hot for two weeks, like 10, 10 days, 11 days is what I noticed last year. And then you switch right into fall and then it's almost like it never happened.
Charlie Xu: Well, yeah, I hope it passed quickly. Me too. My plants are, the plants in my garden are dying, like I can't feel they are droughting. I don't know if maybe the leaf will be baked to be crystal.
Steven: They're screaming, begging for some shade.
Charlie Xu: Yeah, yeah.
Steven: That's tough.
Charlie Xu: Yeah.
Steven: That's tough.
Charlie Xu: How was your weekend?
Steven: It was good. We had a few events. We just finished one of our other events about an hour ago, so we just got in. Mm Mm Um. Mm And now we're relaxing a bit. So, yeah, that's good.
Charlie Xu: Yeah, so cool. Yeah, actually, I was working with, so we have an agency, Mattel, he's helping us to try the social media.
Steven: Okay.
Charlie Xu: So we're trying to put in different contents out there. And there's one is the interview Ricardo took, you and Kwon during the boost. So you did a general introduction of what you've been done, you make more impact than before, something like that. So, yeah, I feel like really touching, including all these videos being made. Yeah, we're looking forward to inspire more, more people like you can start their own business. I don't like feel like it's an example of pulling all the teachers out of the school, but definitely just like.
Steven: Showing them, hey. It exists.
Charlie Xu: This is something that is out there. Yeah. Mm-hmm.
Steven: Yeah. Totally. Yeah. T
[...transcript continues...]
Type: with_quan_kristin | Duration: 51 min | Charlie's words: 747
Speakers: Charlie Xu, Kristin Neal, Long Island Laser Tag, Quan Gan
Kristin Neal: He's in the waiting room. Hey, Quan. Hello.
Quan Gan: How are you?
Kristin Neal: Good.
Quan Gan: My flight's delayed, so I'll be here for a while. Oh, no.
Charlie Xu: What's going on?
Kristin Neal: I don't know.
Quan Gan: Probably incoming flight slow. Oh, good.
Kristin Neal: So it's not like a technical issue? No.
Quan Gan: I think, yeah, as long as it doesn't get too delayed, then I won't miss my connection. It should be fine. Oh, let's hope, yeah.
Kristin Neal: Yeah. Of course.
Charlie Xu: Um, Quan, I was wondering, does Steve has, um, has proven access his ZTAG, uh, ZTAG email?
Quan Gan: Does he? Why? I don't know, because I, I feel like since we, we've been sending all the ZTAGs, uh, all the email to his ZTAG. Mm-hmm. And you should, yeah. Um, he, he did it.
Charlie Xu: Uh, so far, he We haven't registered Augusto yet. Yeah, I would expect him to do that this week.
Quan Gan: Okay.
Charlie Xu: And also for the meeting, I don't know, like, because I just sent him a message, too, because just like asking. Does he not know about today's meeting?
Quan Gan: I don't know. He didn't reply yet. So I'm texting him right now, right now, but okay, let's see.
Charlie Xu: So, yeah, maybe it's still, it's a little transition of getting to the work, corp work. Yeah, good, good point, Charlie.
Kristin Neal: I didn't know, like, if I should have reached out to him last week, because he technically wasn't started. So, I just said that, right? Yeah. Mm-hmm.
Charlie Xu: Mm So Quan, when you're in China, are you pretty much packed with schedules? I'm only on the ground for one day, so I'm just going to be at the factory. Okay, so maybe also if you're at the airport and you have some free time, let us know if we want to schedule something. Well, can we just schedule today?
Quan Gan: have between now and two. And the next four hours. Oh, okay.
Charlie Xu: You got delayed four hours? My flight's normally at noon, but it's pushed back by two hours.
Quan Gan: Okay.
Kristin Neal: Have you heard from him? Not yet.
Quan Gan: He sent me something this morning at 7.30. you. But I don't know what he's working on right now. Real quick, the SOP, we're good to go, right?
Kristin Neal: Or not the SOP, I'm sorry, the VTO.
Quan Gan: That final one was for you guys to look one more time, but I think, didn't the final one also have this, the commissions that we still need to restructure? That's what it was. And then, I mean, since we're all here, do you
[...transcript continues...]
Type: charlie_kristin_sync | Duration: 34 min | Charlie's words: 1532
Speakers: Charlie Xu, Klansys Palacio, Kris Neal, Mateo Elvira, Paula Cia
Charlie Xu: How are doing? Good. There's a lot of note-takers and recording.
Mateo Elvira: There's like more note-takers and humans. They just joined the call, but we just need one.
Charlie Xu: can just probably keep yours if you want. Oh, no worries. I just need a lot, like a bunch. Hi, Paula.
Paula Cia: Hi, everyone.
Charlie Xu: Good morning.
Mateo Elvira: Good morning. Good morning. So, Quan's on the way to China, huh?
Charlie Xu: Oh, he already arrived.
Mateo Elvira: Oh, he's already there?
Charlie Xu: Yeah, he's in our factory right now. He's sending photos of the factory, and yeah, it's already working.
Mateo Elvira: Nice. Is it like a scheduled trip that he had out there, or is it just like a last-minute thing?
Charlie Xu: It's very last-minute, but I just like have to go to the factory and check everything is fine before there's another, it's a new model start coming out. So, have to verify everything. Good morning, Kris. Good morning, Klansys.
Kris Neal: Good morning, everyone.
Klansys Palacio: Good morning, everyone.
Charlie Xu: Okay. So also today we invite Klansys. She is helping us do a lot of system integrations. And she's been very familiar with Zapier. So I think having her here will definitely help because I think you sent me a video of how to connect Zapier with the meta. So yeah, I'm not sure you're going to go through that, but maybe you just like explain a little bit. So maybe if we need to, we can keep working on that side.
Mateo Elvira: Yeah. So I just dropped the YouTube video in the comments. Right now I just have an email that goes out anytime somebody opts into the campaign.
Charlie Xu: But I'm trying to obviously automate that to go into your CRM directly.
Mateo Elvira: So I just dropped a YouTube video. With Zapier, it's pretty straightforward. We just basically need to take the fields that people are inputting from the ad and then just add that into the CRM. I don't have access to your CRM and I don't have access to Zapier, so I'm unable at this moment to do that for you. But if you guys have an account or, yeah, you know, I could obviously, like, try to attempt that integration, but I just dropped a YouTube video in the interim if that's, like, just helpful for either Quan or Klansys to do. But it shouldn't take that long, honestly. It sounds like a pretty straightforward integration, just syncing and mapping the fields. And then, yeah, that's pretty much it. And I can obviously, like, export a CSV spreadsheet
[...transcript continues...]
Type: leadership_l10 | Duration: 21 min | Charlie's words: 254
Speakers: Charlie Xu, Kris Neal, Quan Gan, Steven Hanna
Quan Gan: We'll give him another minute.
Kris Neal: We were just meeting. He's coming. He was jumping in.
Charlie Xu: I have a question over here. So I was using HR to do some research of setting up the Gusto, but it just gave me an example of, like, like, Carmi, every, like, team member, everyone who has reached KPI and who hasn't. Is that real? No.
Kris Neal: Okay. We don't have KPIs yet.
Charlie Xu: Right. Okay. It's just a hallucination.
Kris Neal: Okay. Okay. It's weird.
Quan Gan: Hey, Steve. Okay. I'm keeping my video off because I'm in bed in the middle of the night. But I need all three of your opinions because they really matter since this is going to impact. sales and cash flow. Um, just to give you guys some context, um, uh, we wanted to have differentiation between, uh, products, between education and professional in the beginning. Um, I think there were a couple of reasons. One is from an application standpoint, um, there's, you know, there's some fundamental differences in gameplay and usage. And then a long time ago, uh, Stan, much more assertive than I, wanted to keep it differentiated because he, he was afraid of cannibalization, where, uh, you know, if a school sees a professional operator with a similar device, that they may, um, somehow not want to buy a product for whatever reason. Um, I had a counter-argument saying that you'll find, uh, let's say a PC or an Xbox in both educational and professional settings. And you would put in different software to run it for those different settings. He strongly disagreed back then, so we basically tried to separate it, at least in the software. But then later on, you know, when we're trying to launch the V3, we're thinking of separating it even visually, too, by selecting a different case color. And so we've historically tried both a yellow and a blue case. But here, as we're jumping over to V3, we're trying to figure out, okay, do we want to continue asserting some kind of a difference between the two groups? And also practically know that in the recent year, just to keep maintainability, we've actually gotten everybody, both professional and education, to the same firmware. So they all have this. All the tools, the same application now, just to get everybody to a serviceability standpoint so that they're all consistent. And then the goal is, as we build out our new software framework in the next year, that later on we can branch off again on the software side. From a cash flow and busines
[...transcript continues...]
Type: leadership_no_quan | Duration: 79 min | Charlie's words: 3253
Speakers: Charlie Xu, Kristin Neal, Steve K
Kristin Neal: Hey, Charlie. How are you?
Charlie Xu: Just try to get things done.
Kristin Neal: Yes. Hey, Gia. How are you, kiddo? Is there a...
Charlie Xu: I ask them not coming into my meeting. Like, don't pop into my meetings.
Kristin Neal: Mama's got to work.
Charlie Xu: See, this room, it just has curtains, but not the doors. I probably need to have a place to have a hard door and have a lock.
Kristin Neal: Right. To myself disappear.
Charlie Xu: Yes, so true, so true.
Kristin Neal: Yes. I remember those days. I remember I couldn't even go to the bathroom with the kids. Like, they would follow me every time. I know.
Charlie Xu: Yeah, have you seen online there's, like... But it's kind of funny that mom put herself into the gigantic dog cage. And the kids are around it and try to get in. Oh, that's so funny.
Kristin Neal: I totally believe that, though. Yes.
Charlie Xu: Oh, that's so funny.
Kristin Neal: That's hilarious.
Charlie Xu: Yeah, it is. I think Quan, his flight got delayed. I don't know if he's going to join us or not.
Kristin Neal: Probably not. Okay. Yeah.
Charlie Xu: Gotcha. So, yeah. Is Steve going to join us? Yes, he has every intention.
Kristin Neal: Okay, cool.
Charlie Xu: Yeah, so, and Steve has mentioned that if he is thinking of coming to the event, and Quan felt like it would be better if he can come. And also, I do feel like it, because I'm not a person, you know, like, so good at his system. Thank And telling, I'm just there probably helping set up, but doesn't really need me to set up up there. And I do feel like kids are there. It'd be good, fun to caught some attentions. But still, like, we have six people on the list. Seriously? Like, other people just wanted to. I just feel like it's just two big teams of being there. And I don't want, like, the kids kind of like this. Because I remember last time, there's no kids. Everyone is learning, and, yeah. Hey! I like that hat! And we can see your face, Steve!
Kristin Neal: Thank you!
Steve K: I know. After that meeting, it's like I literally went on to Amazon and ordered it within the five minutes of you, gently telling me I looked like butt. What? Chris was very, very gentle in saying, Steve, your camera and lighting is not going to cut it for what you... need to do for us, and you need to get yourself lighting and a camera. So right after the meeting, I was like, okay, done. Lighting, camera, ordered, overnight, 4 a.m. By our meetings at 1230, I will be looking
[...transcript continues...]
Type: with_quan_kristin | Duration: 68 min | Charlie's words: 2444
Speakers: Charlie Xu, Kris Neal, Mateo Elvira, Quan Gan
Charlie Xu: This meeting is being recorded. You're looking great.
Kris Neal: Thank you. You too. I love that color on you.
Charlie Xu: ZTAG? I didn't even realize it was ZTAG. Yeah, considering ordering more of this color, actually, I like this one. So, yeah.
Kris Neal: Me too, yes. I was bummed I stained mine so bad when I was there.
Charlie Xu: Sharpie, that shirt.
Kris Neal: Oh, man.
Charlie Xu: Yeah. How was your weekend? Good. Good.
Kris Neal: Yeah? Yeah, it's been really good, actually. Really productive. So, yeah, it's been good. And we got five units yesterday sold, so I think that makes six for the week so far, so.
Charlie Xu: Wonderful.
Kris Neal: A bunch of things come through last night. I'm just not sure if that was you moving things around or a few.
Charlie Xu: Yeah, yeah, yeah, yeah. Because I was, I was adjusting, um... Um, um, what is that? The, the, the, bugs on the, on the deals. And I think some is, I missed of moving forward. Um, but yeah, and also I do notice they're kind of like have system bugs. So now when I click into the box, it's supposed to have the, all the information under that account. Yeah. And so the invoice linked to it. But somehow for the, for one of the order, the invoice is not linked. So I was confirming with, but end up just somehow it's kind of like bugs of not showing if I directly clicking that box. But if I go to under that account, it starts showing up. So I know it's, it's kind of weird.
Kris Neal: Interesting. Interesting. Yeah. And that's in the deals.
Charlie Xu: Yeah. Um, yeah. So, uh, I have a meeting. Um. Agenda for today, I might share it to you as well, because also I'll probably need to go through, and also I'd love to hear from your perspective how things are going and integrated to during this month, so improve, are we moving forward, or we need to pause a little bit, or like how the integration. So, yeah, maybe also you will give us some honest feedback from the sales team, and it was also last meeting, we noticed like, hey, we're doing this, but it's still, it's our adding works to the sales team, so how we manage that, do we need to, yeah, we just need to reflect on that part as well.
Kris Neal: That sounds good, Charlie, yeah, that sounds really good.
Charlie Xu: Did you see that? I think I shared it to you.
Kris Neal: Mm-hmm. Mm Mm In the click?
Charlie Xu: Oh, no, actually, I probably sent a...
Kris Neal: Got it, yeah.
Charlie Xu: Got it, yeah.
Kris Neal: Okay.
Charlie Xu:
[...transcript continues...]
Type: leadership_l10 | Duration: 105 min | Charlie's words: 1932
Speakers: Charlie Xu, Kristin Neal, Quan Gan, Steven Hanna
Kristin Neal: We have Steve come in. There he is.
Quan Gan: All right.
Kristin Neal: Looks like a pro gamer.
Charlie Xu: Hello.
Kristin Neal: We can see his face, though. All right, guys. Happy September 4th. Can you believe it's already September?
Quan Gan: Yeah. That's crazy to me.
Kristin Neal: Okay, let me get this moved over.
Quan Gan: I'm the only one without a logo today.
Kristin Neal: Yeah, no kidding. that was funny. Okay. I've got the agenda over to you guys. Steven and I were actually talking earlier this week. Maybe I could send this out, like, actually directly after this meeting, kind of rinse through our meeting now, and then have it kind of like a working agenda so we can put, like, our ideas and things throughout the week, and then we can kind of have that, like, a collaborative. Yeah. Agenda, is that okay, you guys?
Quan Gan: Yeah. Okay.
Kristin Neal: Yeah, I think that feels a little bit better because I'm kind of scrambling and hoping to remember all the... Okay.
Quan Gan: Well, there was a process I introduced a while back, and I think Clancy's did something with it. I don't know where it is right now, but can I explain it to you and see if it is helpful? Mm I did this for an engineering team, which basically throughout the week, they were talking to an AI, essentially just entering their daily tasks. And then the automation from that AI will make it so that the agenda is generated like 30 minutes or an hour before the meeting. And it allows us to even add any last minute corrections. And so those things get sent to each of our clicks. This was actually done on Discord for engineering, but it would be sent you... And then as you put it in, it'll generate your final output that we could use for the meeting. And then you can even automate it so that after the meeting is done, whatever we're discussing here gets rinsed against that agenda and even evaluated in terms of, okay, these were the things we discussed, what things were missing, and then giving us even a score and saying, how can we make the next one better?
Kristin Neal: That sounds good to me, yeah.
Quan Gan: don't know if it's overkill. I use that for engineering, but we could potentially use it for here.
Kristin Neal: I think it would help. Okay. Do I at least try it, or is it difficult?
Quan Gan: It's something that we'll probably need Clancy's to revisit, and it might take a few days or even weeks to kind of get it fully up and running, but I can break her on
[...transcript continues...]
Type: leadership_l10 | Duration: 91 min | Charlie's words: 1782
Speakers: Charlie Xu, Kris Neal, Quan Gan, Steven Hanna
Kris Neal: This meeting is being recorded.
Steven Hanna: Hey. Thank you again for all of your help.
Kris Neal: Not enough. Unfortunately, I wasn't able to fill the week, but.
Steven Hanna: Are you kidding? You don't know what you've done. You've sent 30 ships out, basically.
Kris Neal: 30 ships. That's so cool.
Steven Hanna: Yeah, that's the way we've been saying it.
Kris Neal: I love that.
Steven Hanna: Thank you so much for being on top of the scheduling for this and making sure that we can do what we can do on this side.
Kris Neal: Of course. I'm grateful for you.
Steven Hanna: I really am. And I for you.
Kris Neal: It's hard your... It's hard being on your... Side of the thing, yeah. Here comes Charlie. Hey, Charlie.
Charlie Xu: Morning.
Kris Neal: Morning, how are you?
Charlie Xu: I'll be joining the meeting soon.
Kris Neal: Of course, of course, of course. Okay. Hey, Quan.
Quan Gan: Hey.
Kris Neal: How are you?
Quan Gan: Doing good, happy Thursday.
Kris Neal: Happy Thursday, yes. Happy Thursday, indeed. Yes. All right, guys. So, have we had a chance to look over the working agenda for this week?
Quan Gan: How did that work out? Where is it? I have it not.
Kris Neal: It is in a Google Drive, a shared Google Drive.
Quan Gan: Okay.
Kris Neal: I will copy the link for the chat.
Charlie Xu: Actually, I chat. copy the for longascidence. Thank So I was wondering, Kris, in the future, every meeting, how do we, like, access to these updated docs? Is there, like, a folder where you will constantly put in one folder? Because I noticed this one is only just for today. Yeah, so is there, is there, like, particular, maybe a folder? I can save on my bookmark, so it will help bring us access to all these agendas.
Kris Neal: Sure. Yeah, want put that in, like, a Google Drive?
Charlie Xu: Yeah.
Kris Neal: For L10 meetings?
Quan Gan: I suggest, if possible, that could be a CRM module. Because for Gantum, we use Asana to track everything, but we're kind of using CRM to track task. So I wonder if it could just be a new entry every week that you're basically copying. mean anything? So we have a particular format. Like, for example, the scorecards. The scorecards, rather than people just putting it into the chat, should be a table that tracks over time what those metrics are and how it's fluctuating.
Kris Neal: Interesting.
Charlie Xu: Okay. Yeah. And also because I was in the Genta meetings and always using Asana, so everything was documented
[...transcript continues...]
Type: leadership_l10 | Duration: 91 min | Charlie's words: 1734
Speakers: Charlie Xu, Kristin Neal, Quan Gan, Steven Hanna
Kristin Neal: Hey, Steve. Hey.
Steven Hanna: Thank you again for all of your help. Not enough.
Kristin Neal: Unfortunately, I wasn't able to fill the week, but...
Steven Hanna: Are you kidding? You don't know what you've done. You've sent 30 ships out, basically. 30 ships. That's so cool.
Kristin Neal: Yeah, that's the way we've been saying it. I love that. Thank you so much for being on top of the scheduling for this and making sure that we can do what we can do on this side. Of course. I'm grateful for you. I really am. An eye for you.
Steven Hanna: an It's
Kristin Neal: It's hard being on your side of the thing. Yeah. Here comes Charlie. Hey, Charlie. Morning.
Charlie Xu: Morning.
Kristin Neal: How are you? I'll be joining the meeting soon.
Charlie Xu: Of course.
Kristin Neal: Of course. course. Okay.
Quan Gan: Hey, Quan.
Kristin Neal: Hey.
Quan Gan: How are you?
Kristin Neal: Doing good.
Quan Gan: Happy Thursday. Happy Thursday.
Kristin Neal: Yes. Happy Thursday indeed. Yes. All right, guys. So have we had a chance to look over the working agenda for this week? How did that work out?
Quan Gan: Where is it? I have it not.
Kristin Neal: It is in a Google Drive, a shared Google Drive. Okay. I will copy the link for the chat. What? What about what Well, Today... You're
Charlie Xu: So I was wondering, Kris, in the future, every meeting, how do we, like, access to these updated docs? Is there, like, a folder where you will constantly put in one folder? Because I noticed this one is only just for today. Yeah, so is there, is there, like, particular, maybe a folder I can save on my bookmark? So it will help us access to all these agendas.
Kristin Neal: Sure. Yeah, do want put that in, like, a Google Drive?
Charlie Xu: Yeah. For L10 meetings?
Kristin Neal: I suggest, if possible, that could be a CRM module.
Quan Gan: Because for Gantum, we use Asana to track everything, but we're kind of using CRM to track task. So I wonder if it could just be a new entry. Every week, that you're basically copying and pasting. So we have a particular format. Like, for example, the scorecards. The scorecards, rather than people just putting it into the chat, should be a table that tracks over time what those metrics are and how it's fluctuating.
Kristin Neal: Interesting. Okay. Yeah.
Charlie Xu: And also, because I was in the Genta meetings and Phil was using Asana. So everything was documented in a very organized way. So even just one topic, you can see
[...transcript continues...]
Type: leadership_l10 | Duration: 94 min | Charlie's words: 1230
Speakers: Charlie Xu, Kristin Neal, Quan Gan, Steven Hanna
Steven Hanna: I'm around the water cooler again.
Kristin Neal: So true.
Steven Hanna: So true.
Kristin Neal: How have you been this morning?
Steven Hanna: It's been interesting.
Kristin Neal: I didn't sleep much last night.
Steven Hanna: I slept until about five this morning.
Kristin Neal: And then up at seven, so I'm a little like, hmm. Hmm. Right.
Steven Hanna: Just, okay, roll with it. Yeah, exactly.
Kristin Neal: Sure. So I'll apologize now if I got a little testy earlier about the schedule. Because I was like. Not at all. Not at all. I saw your face and you were like, dude, I'm working on this.
Steven Hanna: And was like, all right, listen, I just got this information. So I'm just relaying it. So I'll let you let me know what's happening.
Kristin Neal: Well, that's where it'll be nice just to get clarification. You're going to be taking control of that. So it'll work out. Hello there. Hello. Happy Thursday. Happy We'll give Charlie one more minute, and then we will jump right in. Have you heard from her, Quan?
Quan Gan: I think she's in the house. I'm just sitting in the car, so, yeah. Your office?
Kristin Neal: Yep.
Quan Gan: Give her a minute. If she doesn't pop in, I'll let her know. Okay. So that 10-unit order just came in yesterday or today?
Kristin Neal: Yes, sir, last night. Oh, that's cool.
Quan Gan: Was that, like, a pretty quick one? It's an 11.
Kristin Neal: It's an 11 unit. Oh, okay. Yeah, I met with them last week. Oh, that's quick.
Quan Gan: Nice. Yeah, really good connection there over in Covina.
Kristin Neal: Yeah, that's close to us, too. It was like my backyard. Like, we were talking. We food. were talking about restaurants.
Quan Gan: was awesome. Okay. Nice. How did they find out about us?
Kristin Neal: You know, I need to get that information. I know I asked them. I just can't remember. I think it was at Boost. Oh, okay.
Quan Gan: Yeah.
Kristin Neal: Yeah, yeah. Nice. Yeah, the other one was from Napa County, the Play Day.
Quan Gan: Oh, okay. So some of those are making returns. Yeah, yeah.
Kristin Neal: Yeah, they are. That one was for a two-unit, so that was good.
Quan Gan: All right, guys.
Kristin Neal: I haven't seen from Charlie. We're going to go ahead and jump on in. Hey, cutie. Because I get shoulder time, Dad. You're in your Thursday meeting.
Steven Hanna: I know what that means.
Kristin Neal: It's like our therapy dog.
Steven Hanna: She's like, it's been 63 circadian rhythms. I remember this
[...transcript continues...]
Type: with_quan_other | Duration: 78 min | Charlie's words: 2858
Speakers: Charlie Xu, Quan Gan, Steven Hanna
Quan Gan: Oh, good. It's good practice.
Steven Hanna: I'm going to pull this up from last week and just get everything ready, and I'll share the screen out. But Chris always starts with an icebreaker, so our icebreaker this week will be, what is one thing that you did not expect to happen this week?
Quan Gan: Hmm.
Steven Hanna: One of you can go first. I'm not deciding. I don't do that stuff. I'm terrible at making decisions.
Quan Gan: Charlie, you go.
Charlie Xu: It's blanking my head because I feel like every day there's something I don't expect to happen, and I just get it handled. Okay. I barely record it. So it's all under control, so I don't know.
Quan Gan: Okay, I got one. So finally, I put a GPS collar on my dog. So that she's no longer We're escaping the yard, because now you can GPS zone, and if she gets out, she gives a zap, so now she stays in.
Steven Hanna: So she's geo-fenced?
Quan Gan: She's geo-fenced, and also it's way better, because we had to put her in a kennel, because nothing else would contain her, but then she's just crying all the time. And so now she can just, like, go about the whole yard, and we're not worried about her going to the neighbors again.
Steven Hanna: Okay. Cool. One thing that I did not expect to happen this week was my wife got given another work day starting in December. So she's starting a four-day work week, and they're taking away, like, so she used to work three 12-hour shifts, and it used to be fine. But now they're just taking those three extra hours and floating them over to another day. So she's very, oh man, defiant for it. And she's trying to figure out a way that it doesn't happen, so she's been trying to get doctor's notes for the last two days of saying, like, she can only work three days for 12 hours, but there's no condition at all. It's just, no, I don't want to do it. So, that was unexpected. Yeah. And then, I didn't realize how packed we were going to have this October trip, now that I'm looking at the schedule for this, and I've realized it's an eight-hour drive.
Quan Gan: worried before.
Steven Hanna: Yeah. It's an eight-hour drive, and, like, if I got in that night, we'd have to, you'd basically pick me up from LAX, and we'd be leaving from there at 2 a.m.
Charlie Xu: to make time.
Quan Gan: Wow.
Steven Hanna: really? Is that what we have to do? No, no, no, no. I pushed it back one day, and I made sure that people at home can handle things, and I was like, listen, there's no way
[...transcript continues...]
Type: with_quan_other | Duration: 78 min | Charlie's words: 2891
Speakers: Charlie Xu, Quan Gan, Steven Hanna
Steven Hanna: Last week, and just get everything ready, and I'll share the screen out. But Chris always starts with an icebreaker, so our icebreaker this week will be, what is one thing that you did not expect to happen this week?
Quan Gan: Hmm.
Steven Hanna: One of you can go first. I'm not deciding. I don't do that stuff. I'm terrible at making decisions.
Quan Gan: Charlie, you go.
Charlie Xu: It's blanking my head, because I feel like every day there's something I don't expect to happen, and I just get it handled. Okay. So barely record it. So it's all under control, so I don't know.
Quan Gan: Okay, I got one. So finally, I put a GPS collar on my dog so that she's no longer escaping the yard. Because now now you're... You can GPS zone, and if she gets out, she gives a zap.
Steven Hanna: So now she stays in. So she's geo-fenced?
Quan Gan: She's geo-fenced, and also it's way better because we had to put her in a kennel because nothing else would contain her, but then she's just crying all the time. So now she could just, like, go about the whole yard, and we're not worried about her going to neighbors again.
Steven Hanna: Okay. Cool. One thing that I did not expect to happen this week was my wife got given another work day starting in December. So she's starting a four-day work week, and they're taking away, like, so she used to work three 12-hour shifts, and it used to be fine. But now they're just taking those three extra hours and floating them over to another day. So she's very, oh, man, defiant for it. And she's trying to figure out a way that it doesn't happen. So... So she's been trying to get doctor's notes for the last two days of saying, like, she can only work three days for 12 hours, but there's no condition at all. It's just, no, I don't want to do it. So that was unexpected. And then I didn't realize how packed we were going to have this October trip now that I'm looking at the schedule for this, and I realize it's an eight-hour And you were worried before. Yeah, it's an eight-hour drive, and, like, if I got in that night, we'd have to, you'd basically pick me up from LAX, and we would be leaving from there at 2 a.m. to make time.
Quan Gan: Oh, really?
Steven Hanna: Is that what we had to do? No, no, no, no. I pushed it back one day, and I made sure that people at home can handle things, and I was like, listen, there's no way I'm getting to LAX at 2 a.m., and then we're taking an eight-hour drive to Northern California. Like, not a
[...transcript continues...]
Type: with_quan_other | Duration: 59 min | Charlie's words: 1841
Speakers: Charlie Xu, Eric, Quan Gan, Steven Hanna
Charlie Xu: This meeting is being recorded. Thank you.
Quan Gan: Can you screen share? I don't know what you're talking about. Can you screen share?
Charlie Xu: Yeah. All right. This is Automation's e-mail. Hi, Steve.
Steven Hanna: Hi, guys.
Quan Gan: Hello.
Charlie Xu: Yeah, we're just discussing on the automation e-mails we sent out. Since recently, we're doing some... Social media campaign, and I feel like a huge success on targeting towards PE teacher. So far, we had about 50 leads from crossover the United States.
Steven Hanna: Wow, that's impressive. I think we were, what are the metrics on those? What's the demographic? I know that we briefly touched up on it.
Charlie Xu: Yeah, Erikson, maybe we can start. Let me start self-sharing here. Let's wait a little bit.
Quan Gan: Hello.
Eric: Hey, guys.
Charlie Xu: Long time no see.
Eric: Yeah, it's been a while.
Charlie Xu: Yeah.
Eric: See you guys.
Quan Gan: Thank you. Are you on an iPad? Because I noticed the auto shift.
Eric: Yeah, my I'm on my my new new I'm new map.
Quan Gan: map. Oh, it's a Mac? Okay. That's cool.
Charlie Xu: Cool. So, yeah, so I was just sharing that recently I was doing some social media ads on the meta business suit, and it seems like I'm targeting specifically to PE teacher, and actually I have, like, a lot of leads coming through. So I do see there's a huge potentials our PE teachers are looking for solutions. They're curious about what is ZTAG, and constantly they're from all over the United States, like Florida, I don't know, maybe we can go to just everywhere, like New York and a lot of places, yes. But the thing is, because since I'm targeting towards PE teachers, they're not decision makers, but I do feel like... Since there's so many people are interested in ZTAG, so I feel like there's a lot of needs from the PE teachers, maybe like you're looking for new solutions. And also, before we heard, like, because the government wants to focus in on the academics, and they kind of like remove the budget for PEs. But I do feel like every PE teacher are super valid, what they're doing, and they see the importance of how they can still, like, keep the PEs value and bring more attention for these decision makers. So, so one side, like, I want to know how we can helping them to approach to their decision makers to, to, to, say, hey, this could be the solution. So, because right now, all our marketing content is our towards social, after schools, or, like, individual e
[...transcript continues...]
Type: leadership_l10 | Duration: 196 min | Charlie's words: 873
Speakers: Ashkaan Hassan, Esq, Charlie Xu, Kris Neal, Quan Gan, Steven Hanna
Ashkaan Hassan, Esq: And then I got old.
Quan Gan: Hey, that's no excuse. People say you got to ski your age. So how many years old are you guys to have that many days for skiing?
Ashkaan Hassan, Esq: I think I'm like done. The last time I went skiing, you know, well, first of all, I don't like cold, but I was cold and my like knees felt weird. And I was like, you know, why am I doing this? I'm like not enjoying myself right now.
Quan Gan: Well, I'm the opposite. I like the cold. Oh, okay.
Ashkaan Hassan, Esq: Yeah, yeah, yeah.
Charlie Xu: Charlie is more like you.
Quan Gan: You guys met last time, right?
Ashkaan Hassan, Esq: Yeah. Oh, yeah. We've been at a few different events. How are you?
Charlie Xu: Good. How are you? I like your meeting in the motion mode.
Ashkaan Hassan, Esq: You know, it's funny. It started from I used to have like really challenging conversations and I like I would like to pace during those conversations. So I'd go pace and I'm on the phone and it helped me kind of think. And then I thought. You know what? It's like getting older. I'm gaining some pounds I don't prefer. And so I was like, let me get a treadmill and see if works. And oh my God, it's great. I could be laser focused on what I'm doing. And then I look down, I'm like, oh my God, I did 24,000 steps.
Charlie Xu: I better stop. Oh, that's awesome. That's good.
Quan Gan: Yeah. I think I can do that if I'm having a conversation, but if I need to be like writing code or something, it's a little bit distracting.
Ashkaan Hassan, Esq: Oh, I actually love it. Although I found the right speed to make sure that it's not distracting. Like, you know, I'm doing 2.4 miles an hour. That's like 2.5 is just a little too much. So thanks for joining me for the better part of your day. Of course.
Quan Gan: Yeah. And I think we might have a few. Well, I think we should have at least two more people joining us.
Ashkaan Hassan, Esq: I was going to say, I did see a few more people on the invite.
Quan Gan: Okay. Yeah. Let me chime them.
Ashkaan Hassan, Esq: My wife, Jess, was really inspired by the way that you guys are approaching parenthood, and I think she wants to homeschool. So we might bug you guys as the time comes. Our baby's only a few months old.
Charlie Xu: Yeah, we still have plenty of time. No rush, no school, no school until seven, let's say.
Ashkaan Hassan, Esq: Wow, wow, okay, yeah, we definitely need to pick your brain.
Quan Gan: Yeah, it's, well, yeah, it's ki
[...transcript continues...]
Type: other | Duration: 153 min | Charlie's words: 7020
Speakers: Charlie Xu, Vania Chen
Vania Chen: Here we go. Okay, hi.
Charlie Xu: How are you?
Vania Chen: Good, how are you?
Charlie Xu: Busy?
Vania Chen: Still quite busy? Yeah, so I was playing in the Zoho, and then I was like, okay. And all of a sudden, I heard a text message. I think probably you texted me.
Charlie Xu: I was like, holy crap, what time is it? I know, recently, for me, too, I just feel like time just flies away so quickly without, like, being noticed. I set a, like, a task I need to do, but I just literally missed it. Like, I know I'm going to miss it, I miss it. Just, like, yeah, I don't know, like, maybe too overloaded. I don't know, it's just, it's weird recently.
Vania Chen: How are you? Are you okay?
Charlie Xu: Okay. Yeah, yeah, doing, I think, just trying to find, find the rhythms, because, like, before, I felt like I'm super overwhelmed with family, both companies, and also, for Gantam, like, since Jerry requires me for him to do the communications to kind of, like, build up the bridge, but, but I, like, last time I, I have a little conflict with Kwan, so, so, because, Phil is a little bit, like, complaining, Jerry and I is not knowing the systems, and so, we're kind of, like, dragging down the team, so, I, I feel like, hey, I, like, I was a little, feel, um, offended, because I felt like, okay, Kwan, Kwan, Kwan, Kwan is in the room, said, he said, I'm not a little bit, I'm a lot of, feeling offended, so, I just sent a message to Phil, is that, like, because they just had a meeting, and they, they're saying, like, Phil is complaining about, it's like the overall, the whole process, I was trying to make the, fill up the gap, right? Just helping the communication, literally like, and also the communication is based on mutual respect, but Phil on one side, he is complaining, like there's a lot of, so through the meeting, everyone is polite. But he is saying, like, a lot of times the employees are sending messages, are complaining Jerry this and complaining Jerry that. So I was like, hey, in the company culture, we cannot speak other people's bad words behind other people's back. We can confront it, right? So if you think there's a, employee are not knowing certain things, you need to say that. We don't even know you feel like we are not, and we're new to this, but. Well, on the other side, we have something we are, we have the strengths. Like for Jerry, he has his strengths of doing certain things. So we cannot using a sort of company standard or like this to
[...transcript continues...]
Type: leadership_l10 | Duration: 241 min | Charlie's words: 4774
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kris Neal, Quan Gan
Quan Gan: So we're praying for them. Wow. Yeah, I'm just looking up on some news. Have you guys experienced anything that big before?
Carmee Sarvida: Yeah. Not earthquake, but storm, like typhoons, the same. The houses were washed out. Look, our home was, like, washed out last 2021 due to, like, typhoons. So with this, you know, kinds of calamities, like, it kind of triggers our anxiety because we've experienced losing homes. But, yeah, we're just praying for everyone's safety because right now, a lot of, like, there's typhoon also that's coming in the Philippines. And just last week, another part of the Philippines was affected by the typhoon, like flooding. Like, yeah, there's so much going on in the Philippines right now.
Quan Gan: Yeah.
Carmee Sarvida: We really need your prayers.
Quan Gan: Let us know if there's anything we as a team can help with.
Carmee Sarvida: Thank you.
Quan Gan: Feel free to reach out to us directly or anyone. Thank you. Okay. Chris, so this topic, I guess you were the lead for it. We wanted to take the time to look at what our sales SOPs are and then lock that down and then see how that turns into specific things we implement through automation.
Kris Neal: Okay. Sounds good. I'm going to jump over to, I shared that with all of you earlier and I've added some comments. Was that okay to kind of just build off of Quan, or did you want to start fully from over?
Quan Gan: No, we can work off of this. I have a second monitor, so I'm looking at what you shared. Maybe it would be good for you to screen share, and we can talk through it.
Kris Neal: Sounds good. Okay.
Charlie Xu: Can everybody see it?
Kris Neal: All right. This is the SOP processing, oh, sorry, this is the TIPS one. Sorry, which actually also needs to get brought up, but at another time. Okay. This is the SOP for the standard process for sales, tax, and accounts receivable. Carmee is still in charge of all the leads in CRM. The lead statuses. This is super important, if we could just make sure this is updated.
Carmee Sarvida: And I know you're on top of it, Carmee, so.
Kris Neal: Yeah.
Quan Gan: Lead verification, missing information, Can we just spend a little bit of time on each just to make sure, you know, Charlie and I understand it? So my thing in looking at this is, are those labels working for everybody? Or do you guys have any feedback on this?
Kris Neal: This is the one that we definitely need clarification on. I think everything else is working,
[...transcript continues...]
Type: with_quan_other | Duration: 65 min | Charlie's words: 379
Speakers: Andy, Charlie Xu, Chris Balint, J D, Lisa Phillips
Philip Hernandez: Oh, Jerry, do we have an update on the pricing for the GC-005?
Charlie Xu: Oh, so Jerry said they're still on holiday. Okay, so the day after tomorrow, the whole team is to discuss, it's not something he can decide on his own? So October 10th?
J D: Oh, yeah. You know.
Philip Hernandez: All right, here's the last thing that we should touch on in the general meeting before we go into the engineering meeting. This is more like a read-on-your-own-time type of situation because there's no answer to this except for we got some reports last week that Technologics was going into Universal or going to our clients, basically, which, again, they have our customer list because they do all So they've been going to our customers and deliberately pushing a Gantem competitive line, where the problem is that they're actually going to the Gantem customers and saying explicitly that these lights are a replacement to Gantem. Like they're using our name, and they're saying that these lights are better than ours, and they're going to all of our customers, and they have our customer lists, and they know all of our orders, and they have all of our company information, and they're going and deliberately setting up meetings with customers to talk to them. So unless someone else has an idea, I think because again, I don't think that this falls under our patent. Here's the light that they're showing off. And I don't think that this infringes on any of our patents. So I think the only thing that we can do is just move. Fulfillment Information and all of our data.
Charlie Xu: And we were talking about a have been product, and that a are more all of products, and we're a business. But we still are thinking about the process that we to sell.
J D: We don't sell the but we to sell the I don't know.
Charlie Xu: So I was wondering, what's the relationship between us and Technologs? Because I do remember that before, we had some trade show together, and I still remember the owners. Is that possible, like, have Quan, maybe Quan, have a conversation with them, and, like, let's go, hey, what's going on? I don't Quan, what do you think?
Quan Gan: I don't think it's worth it. I mean... We should just leave. You know, it's... If you're going after them for IP, you know, that's an expensive proposition in all accounts.
Philip Hernandez: Yeah, we literally can't afford it.
Charlie Xu: So, Phil, last thing you mentioned that they haven't make this... this... It's in producti
[...transcript continues...]
Type: leadership_l10 | Duration: 57 min | Charlie's words: 410
Speakers: Charlie Xu, Klansys Palacio, Kristin Neal, Quan Gan, Steven Hanna
Klansys Palacio: Good, we are just experiencing heavy rains non-stop since yesterday. Ooh.
Kristin Neal: Yeah. Ooh, ooh. That is not fun. I'm so sorry. How is the house? Is it holding up okay?
Klansys Palacio: Yeah, it's all good. We are on the inclined part of the area, so the water will not go into the beach here.
Kristin Neal: Good, good, good, good. Good morning. Good Good morning. What a pretty color on you, Charlie. That purple color is so pretty.
Charlie Xu: Oh, thank you.
Kristin Neal: Thank you.
Charlie Xu: Where are you going? Right to the school. Where are you? I'm at the office. I have a full work day.
Kristin Neal: She's on mom mode right now.
Charlie Xu: Right. Dad, don't Crazy driving mode.
Kristin Neal: Driving mode, yes. Very cool. Here comes Steve. Morning. Morning, Steve. Hey, everyone. Morning. All right, everybody. Thank you so much for joining us today. Hey, Klansys, we are so grateful for us to just take this time. We're going to go through kind of like what we actually know. never did this before. Did we have a six-month review? No.
Quan Gan: We had a true up right around March, right? Just to make sure, you know, we got everybody kind of realigned. But this would be the first six-month review since that.
Kristin Neal: Thank you. Gosh, yeah. I totally. Yes. Thank you so much, Kwan. So. This is your very first six-month review in this new process. I'm going to go ahead and share my screen. This is just a very casual discussion, okay, Klansys? I think that's my main point is we just want to talk things out. We have something we'll be going over, but please be as transparent as possible, okay? This is a very safe place, okay? So just we're going to have a very casual conversation, okay? You will get this at the end, too, okay, Klansys, so we can, we'll go over it. It'll be edited at the end, and then I'll send it over, okay? So here we have your review date today. Thank you so much for your patience and flexibility with moving this a week back. We appreciate it. And your role I wanted to make sure that we highlight here is the business process analyst and developer. Okay. So this is your opportunity right now. Klansys to tell us, this is a check-in, your role and responsibilities. How has that been for you? How has that process, these six months, how has that role been for you?
Klansys Palacio: Yeah, at first, it was actually quite overwhelming. And of course, I felt pressured, to be honest, because, you know, Quan is a sma
[...transcript continues...]
Type: leadership_l10 | Duration: 91 min | Charlie's words: 1552
Speakers: Carmee Sarvida, Charlie Xu, Kris Neal, Quan Gan, Steven Hanna
Kris Neal: How's your morning going, Steve?
Steven Hanna: Stressful, but okay. Stressful. Puppy and grandmother things, but... Thanks. You?
Kris Neal: Okay. Okay. Yeah. Plugging along. Plugging along.
Steven Hanna: Good. Glad to hear.
Kris Neal: Want to have breakfast burrito?
Steven Hanna: Oh, nice. I am going to have to grab coffee in like five minutes. I just started brewing, so I will leave for 30 seconds to grab that. Gosh, wouldn't give anything for a cup right now.
Kris Neal: That sounds so good.
Steven Hanna: So I have my ratings for coffee of, do you need to... Stay up for an hour to finish something? Do you need to stay up for three hours to do something? Or do you need to stay up for the day? And it depends on which coffee I'll use. So like I have three different types of Colombian coffees. So my Café Bustelo is where I'm at three.
Kris Neal: I got to stay up for the day.
Steven Hanna: My two is my Costco blend and my number one is like a French, like it's a French-Colombian hybrid.
Kris Neal: I'm a coffee snob. I'm coming to find out more guys are coffee snobs than not, to be completely honest. Shockingly. Shockingly.
Steven Hanna: I think if it's not wine or beer for dudes, it's like that. I don't know. Like if I'm going to be a connoisseur of something, I'd rather it be something that's not going to destroy lives.
Kris Neal: Your liver, sugar, red. Big connoisseur of snow.
Steven Hanna: Those two different meats. Thanks for that one.
Kris Neal: Funny. Oh, my goodness.
Steven Hanna: It'd be a, you know, a liaison for skiable snow.
Kris Neal: Oh, skiable snow. Oh, man. We have the Fall Festival. It's the number one Fall Festival in the whole country right now. It's down the street from our house. It's so crazy.
Steven Hanna: How big is it?
Kris Neal: Probably a mile down, at least. Yeah.
Steven Hanna: Wow. Yeah.
Kris Neal: Those Midwest festivals, they are large. Mind-blowing. I had no idea. was like, wow.
Steven Hanna: Oh. Amazing. See if can get ZTAGG there for zombie tag for the trunk retreats.
Kris Neal: I can't even imagine.
Steven Hanna: Yeah. They're fun.
Kris Neal: Yeah.
Steven Hanna: Trying to get involved with my local town to, actually. Yeah. One block down from me, they shut down this one-mile street. It's not a one-mile street. I call it the one-mile street, but they shut down a very sizably long street, and they do like a street trick-or-treating where like the parents put out a table and decorate in front
[...transcript continues...]
Type: leadership_l10 | Duration: 41 min | Charlie's words: 1589
Speakers: Charlie Xu, Kristin Neal, Paula Cia, Quan Gan, Steven Hanna
Paula Cia: How are you?
Kristin Neal: Thank you so much for your patience, girl. We appreciate it. Yeah, no. Give the guys some time to join us. And we'll jump in. Is it raining out by you, Paula? Who is it? Clancy said it was really raining out by her.
Paula Cia: Today, I didn't experience rain, but it's very cloudy.
Kristin Neal: The Philippines has a lot of rain.
Paula Cia: California is living in a desert.
Kristin Neal: You can feel it, Charlie. When you're there, you can feel the climate change. It's a trip. Thank you. Hi, Quan. Hey, Paula.
Quan Gan: Thanks for waiting. Yeah, no problem. We've been deep diving with each person, so the time kind of stacked up. So I appreciate you waiting. I know.
Kristin Neal: Next time, hour and a half for each.
Quan Gan: If you put an hour and a half, it'll take two hours. Okay.
Kristin Neal: Just put more spacing and more buffer in between. Sounds good.
Quan Gan: No, it's been, today's been really great. I really liked it. Everybody's making great progress.
Kristin Neal: Yeah, it's nice to take a minute to look back.
Quan Gan: Because we're all just like running all the time. Exactly, yeah.
Kristin Neal: It's like this allows us to stop. Stop. Appreciate it. Here comes Steve Therese. Hi, Steve.
Paula Cia: What's up, Paula?—how are you?
Steven Hanna: I'm NERVOUS.
Paula Cia: Hold on, why are you NERVOUS?
Quan Gan: Well, she's never done this before!
Kristin Neal: Of course you're nervous! like first time in front of a group of random heads what do you mean like i feel like it's a job interview oh let's alleviate that fear right now this is a very very casual conversation paula that we're just here to support you in every way and just take a moment to look back the six months and now the six months ahead to just see where we can support you in that i'm curious but you totally should be nervous like you didn't know what you're totally understandable all right we're gonna jump in with your six month review We're here, and everything will be updated and sent to you after, Paula, directly to you, not to your digital employee file, okay? Let's take a minute right here, and we will acknowledge your title, Design and Social Media Coordinator. That is your official title. Your current weekly rate, and this can be evaluated and adjusted at the one-year. Mark, and also at the one-year mark, your growth goal will also be assessed. So definitely these next six months, try to focus, if you can, on those particular
[...transcript continues...]
Type: leadership_l10 | Duration: 13 min | Charlie's words: 449
Speakers: Charlie Xu, Kristin Neal, Quan Gan, Steven Hanna
Kristin Neal: Hey Charlie, how are you?
Charlie Xu: Are you a volunteer at church right now?
Kristin Neal: It's for my daughter's choir. They have a booth here at the Fall Festival and they're working it. So all the parents signed up for, this was weeks and weeks and weeks ago and I totally forgot. I don't know. They have a for what?
Charlie Xu: What are they presenting there? They are selling loaded tater tots. So they're frying tater tots with like pulled pork or taco seasoning with barbecue, cheese, all kinds of goodies. Oh, that's fun. Yeah, I'm working in the kitchen.
Kristin Neal: I'm just keeping it clean.
Charlie Xu: Oh, you're helping? Yeah.
Kristin Neal: I might, I might have to jump over and help them, but I'll, I'll, you know, keep this project. This is possible.
Charlie Xu: Yeah, thank you for working on the sheet, get ready before the meetings.
Kristin Neal: Oh, yeah, yeah, yeah, of course. Yeah. I wanted to make sure it was just clear. I think that's the, hopefully we can just have it so clear after our meeting, how we can, yeah, move forward.
Charlie Xu: So this is the first distributors were potentially good, right? The friends one is the very first one.
Kristin Neal: Yeah, yeah, definitely the first international.
Charlie Xu: Well, yeah, yeah, yeah, I know. Yeah, because, so in, for Ghenton, they do have a friends distributors and, hey, Steve. Hey.
Kristin Neal: Yeah, but it just somehow has some kind of like interesting relationship.
Charlie Xu: So, so probably just need to know more, a little bit more of their background, like who they are.
Kristin Neal: it's good.
Charlie Xu: Yeah, I think it's great.
Kristin Neal: Yeah, that's a great idea. area. Yeah.
Charlie Xu: How are you, Steve?
Steven Hanna: Tired. You caught me last night. I was in bed, and I got the notification that said, go to bed, Steve.
Charlie Xu: Steve is still working at midnight, working on the lesson plan. It's midnight, go to sleep. Steve. So I was still, like, adding comments, and I still seeing his, like, what is that, the The cursor moving around, yeah.
Kristin Neal: Yeah, he's still, like, changing, like, hey, go to, I just comment directly in that page, like, go to sleep.
Steven Hanna: I was like, no. He was having a brawl.
Kristin Neal: I was, like, in the flow state.
Steven Hanna: I'm like, I could do it.
Charlie Xu: We're getting there, we're getting there.
Steven Hanna: Hey. Cool.
Kristin Neal: Hey, Quan. Hello.
Steven Hanna: How y
[...transcript continues...]
Type: leadership_no_quan | Duration: 21 min | Charlie's words: 337
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kris Neal, Paula Cia
Steven Hanna: Hey, hey, hey, good afternoon, morning, and good evening, yeah, and good evening, wait, where is that from, tell me, where is that from, I have no idea, but it applies, it's like that, oh my goodness, it's been a minute since I've seen it, I'm sorry, I'm sorry, I also just got totally sidelined with two new code red issues that just came up with exploding ZTAGers and fires, so I just got sidetracked, sorry. Which ones, where? Celebrity Cruises and one out in Marysville, California, MJUSD. Oh, no, no, no, no, not that one. Jesus, I can't remember, I called them yesterday. Hold on, let me roll up here and see. Nadia. Nadia.
Kris Neal: Nadia in Canada? Not in Canada, not in Canada. Nadia, I know Nadia. There's another Nadia. MDUSD?
Steven Hanna: MJUSD needs one of their systems replaced. Hold on, let see what this is. Let's see where this is coming from. One yesterday from... Emily J. Ross Middle School up north. Kwan's up there to retrieve that system right now.
Kris Neal: Is he really? Yeah. Good.
Steven Hanna: This is like not okay, because this has been two days in a row that we've had two code reds of these basically being left on charge. charge. And they just start catching fire and exploding.
Kris Neal: Gosh, Steve, Steve, Steve, Steve, Steve. Okay.
Steven Hanna: Oh. And I'm trying to get in contact with Quan. Yeah.
Kris Neal: Also, Lancaster.
Steven Hanna: What's going on with that? Quan needs to know, because he... I just updated his calendar.
Kris Neal: It's canceled. We're still in the process. Awesome.
Steven Hanna: Okay. Sounds good.
Kris Neal: I just updated his calendar. Third, my day is absolutely insane.
Steven Hanna: Before we scheduled out these meetings, someone booked in a training for 145. Okay. So, can I ask you to close out for the last five minutes, if that's possible?
Kris Neal: Yeah, yeah, of course. Okay. I'm going to give you co-host now. Okay.
Steven Hanna: You're talking about today, 145.
Kris Neal: Yeah. Oh, that's right.
Steven Hanna: Sorry, you're 1245, my 145. Sorry, yeah, yeah, So, so, 10 basically shifted back to, um... Starting at 10 Pacific Standard Time. Okay.
Kris Neal: So 12-ish my time, 11-year time.
Steven Hanna: Okay. So I just wanted to give her like an hour to get her day started so she doesn't just start the day with a meeting.
Kris Neal: Yeah. And she could like ease right into it.
Steven Hanna: And 1.30 was a good time because she gets through all the tickets for the day. Okay
[...transcript continues...]
Type: leadership_l10 | Duration: 109 min | Charlie's words: 2467
Speakers: Charlie Xu, Kris Neal, Quan Gan, Steven Hanna
Quan Gan: I'm doing okay. I mean, as good as I can be, given the situation.
Kris Neal: Yeah.
Quan Gan: How are you? Good, good, good.
Kris Neal: Yeah. We've been going to the gym in the morning, so it's been good.
Quan Gan: Oh, that's really good. I'm happy for you.
Kris Neal: Yeah. You know, they talk about muscle mass is like the number one health indicator. Cool. Yeah. That's great. Were you driving, were you picking up the unit?
Quan Gan: I picked, yeah, so I picked up the unit yesterday.
Kris Neal: Is that where you're driving back from?
Quan Gan: Yeah, I'm going back to LA. I had my cousin with me yesterday, drove her back up here, and then I dropped her off and coming back down.
Kris Neal: Perfect, perfect.
Quan Gan: Yeah, so I'm glad the Lancaster thing did. didn't happen today, so then, you know, I could sleep over there.
Kris Neal: Good, yeah.
Quan Gan: Yeah, otherwise it would have been, like, drop her off and then come back in, like, middle of the night.
Kris Neal: Oh, no. Yeah, that would have been too much, yeah. How did the haunted house go?
Quan Gan: That went really well. Have you seen the Instagram thing that Charlie posted?
Kris Neal: No. Okay, I'll take Go on Instagram.
Quan Gan: Go check it out right now.
Kris Neal: Okay. While we're waiting for Steve.
Quan Gan: Yeah. I think this thing is forcing me out of robot mode, whether I like it or not.
Kris Neal: So one thing that could. Yeah.
Quan Gan: Yeah. Do you see it? It's like the, probably the second or third item. Uh-huh.
Kris Neal: Contamination? Yeah. Ew. Exposure level? Oh, how horrible that place is. Oh my gosh.
Quan Gan: That is terrifying.
Kris Neal: Oh, no, no, no.
Quan Gan: Would you go through it? No. Oh, no, never.
Kris Neal: No, sir. No way. Would you, would you scare act in there? What? Would you scare act in there? No, I couldn't even pretend, I couldn't even do that. No. I feel too bad. Scary, oh no, I hate that.
Quan Gan: Oh, I think we need to get you to be a scare actor somewhere.
Kris Neal: No, no. You volunteer a lot.
Quan Gan: Volunteer to scare the out of someone. It's the most exhilarating thing ever.
Kris Neal: I think, I think it's very cathartic.
Quan Gan: No way, no way. It's. Basically, like, you get the excuse to just, like, wear a mask or makeup and just go crazy. Act like a crazy lady.
Kris Neal: No way. Whatever you wouldn't do, you can let loose in those settings. No way. There's no way.
Quan Gan: You know, they were tal
[...transcript continues...]
Type: charlie_kristin_sync | Duration: 71 min | Charlie's words: 867
Speakers: Carmee Sarvida, Charlie Xu, Charlie Xu (5), Klansys Palacio, Kristin Neal
Kristin Neal: Good Charlie. Good morning, Chris.
Klansys Palacio: Good morning, Charlie. Good morning, Chris.
Kristin Neal: Good morning. There we go. I got your volume up. Sorry about that, ladies. How are you?
Klansys Palacio: All good. How are you two? How's the week?
Kristin Neal: Good, good. It's freezing. Charlie, are you cold over there?
Charlie Xu: Really? Oh, not really. Just the morning and night. It's cold, but at noon, it's crazy. It's still hot.
Kristin Neal: You're Really? Yeah.
Charlie Xu: Okay. We're in the 50s over here. Oh, no.
Kristin Neal: Good morning.
Tin DG: Good morning.
Charlie Xu: Morning.
Kristin Neal: Nice to see everybody. I was just telling the team, Tim, how cold it is here. It's about 50 degrees. How is it over there for you, ladies?
Klansys Palacio: It's really hot in here. but sometimes we do. do. Experienced rain, unexpected rain, so it's not new here in the Philippines, so we do experience those things every time.
Kristin Neal: Okay, so rain even if it's hot? Yes. Yes.
Klansys Palacio: Okay.
Kristin Neal: Here goes Carmee. Okay. Now, Steve is unable to join, and Paula has a power outage at her home, so she will be unable to make it.
Carmee Sarvida: Good morning, Carmee. Good morning, everyone. Morning.
Kristin Neal: All right, everybody, we're going to go ahead and get started. Happy Friday. Thank you all so much for being here. I'm so grateful to have this back and get us connecting as a team again. And so the very first thing that I want to start is share a meme that best describes your week. On. In the team chat. So I want you to think, this was me when, and then fill in the blank with your meme. This was me when.
Charlie Xu: I feel like I'm pretty out. Is there a website for memes so I can search?
Kristin Neal: Google, just Google it. Yeah, Google, just Google like, or you can go on Google Docs. Google Docs will actually create your own image. Yeah. Yeah. I'm going to show you real quick.
Charlie Xu: Yes. Yeah, let me show you.
Kristin Neal: That was how I did that last one. was like, oh, that's cool.
Charlie Xu: That is. Yeah.
Kristin Neal: And then insert image, generate image.
Charlie Xu: Oh, just write a prompt. It's like ChatGPT was integrating in Google Docs.
Kristin Neal: Exactly. Exactly. Wow.
Charlie Xu: Yeah, and then you just tell it whatever you want, and then it, it gives you some, several examples, so. Mmm, that's cool, that's cool.
Kristin Neal: Yeah, for sure. See.
Charlie
[...transcript continues...]
Type: leadership_no_quan | Duration: 41 min | Charlie's words: 1800
Speakers: Charlie Xu, Kristin Neal, Paula Cia, Steven Hanna
Kristin Neal: Oh, sorry. Can you hear me now? Yes.
Charlie Xu: Okay, great.
Kristin Neal: Good morning.
Charlie Xu: How was the weekend? It was very busy.
Kristin Neal: Oh, yeah? I'll go see our kids have activities, right?
Charlie Xu: You have two jobs.
Kristin Neal: Yeah, we went up north, and it was definitely crazy. Good morning.
Paula Cia: Good morning.
Kristin Neal: Hi, Paula.
Charlie Xu: Good morning, Charlie.
Paula Cia: Good morning, Chris. Good morning, Paula.
Kristin Neal: How are you?
Paula Cia: Doing great. Good, good.
Kristin Neal: I'm glad you're able to join because Carmi and Tin have internet issues, and Clancis is unable to join for health reasons. So we're just going to...
Paula Cia: Here in the Philippines, there is like a flu breakout, and we...
Charlie Xu: The schools right now are in a health break, one-week health break, so there are no classes.
Kristin Neal: Oh, wow. Interesting. I hadn't heard that. That's crazy. I'm so sorry, Paula. We'll definitely be thinking of you guys. Yeah. Yeah.
Paula Cia: Stay healthy.
Kristin Neal: Let's see. How was your guys' weekends? How about we start off with that? Charlie, you want to kick us off? How was your weekend?
Charlie Xu: Wow, let's start blanking. Okay. Yeah, I spent a lot of time reorganizing. I'm cleaning my house and just, you know, like refunction a lot of areas. I was studying on, I was studying on, I was it was interesting because I felt like I have sort of like ADHD and I never addressed that issues. So I was learning on like how to efficiently using the environment, you know, like using the environment. was It's helping me to put myself into the flow. So I was like repurposed of an area because before I was like using the whole house, could do anything. You can reading books on couch or eating on couch, but I was like resetting my new rules of, okay, this is dining table, only for dining, no work. So it really helps me to reorganize my focus because I feel like nowadays, too many distractions, like I'm so overwhelmed with myself. So like this thing is really helping me. So I would like refunction my space, reorganizing. It really helped me. So I just spent a whole weekend helping me reset myself.
Kristin Neal: Interesting, Charlie. I'm so glad that that's helping you. That's always been how my brain has functioned. So I never thought that that was something you had to actually intentionally do. Like. Like, I have a specific spot for everything.
Charlie Xu: Lik
[...transcript continues...]
Type: leadership_l10 | Duration: 77 min | Charlie's words: 1518
Speakers: Charlie Xu, Kris Neal, Quan Gan, Steven Hanna, Tin DG
Quan Gan: Well, I can get started since, actually, I just got off the phone with Charlie, so she should probably join momentarily. Can you guys hear me okay?
Kris Neal: Yep.
Quan Gan: Okay. So, yeah, I mean, this is a very serious situation. I've spent some time with the factory to understand the causes, and it pretty much does confirm what I, mentioned before, which was, you know, usage over time, plus impact on the product, and adverse charging conditions is probably the highest risk that is creating. We've actually, we were able to reproduce the phenomenon, which, you know, it's good and also very concerning because it is something that we know what the actual And based on what we're understanding on the implications of this, I do see this as really a defining moment on how our company handles this. And I am going to be issuing a recall for this. You know, this is something not to be taken lightly and see, okay, you know, how their usage is. It's like, we really need to get people to stop and first, like, figure out, like, stop charging it the way unintended. But also on our factory side, we have ways to actually retrofit the product once it comes back to us to replace it with a better battery. So there's several layers to this. So the current battery, we're finding that these are standard lithium-ion batteries that are not rated for extreme heat, which it... Could be in our customer's use case. Let's say, you know, they keep the lead down, or even maybe the whole thing is charging on a sunny day and the sun's beating on it. Those are all things that increase the temperature. You know, your standard lithium batteries, they're not supposed to exceed 45 degrees Celsius. And so it's very possible that in these conditions, you know, they're creating an environment that makes it worse. And there's also a compounded effect that we're understanding batches prior to April of this year. There is a risk of a component inside rubbing against the battery, and that's going to increase in wear, especially if people are impacting and, you know, having a lot of vibrations. And this is why you're not seeing it happen immediately. It's more longer use and harsher use, because the movement of it might be rubbing against It's the surface of the battery. So those are all things that we're finding right now. And I'm looking to work with you guys to figure out what is the best way to disseminate the information. And ultimately, the end result is I want, starting with our ol
[...transcript continues...]
Type: leadership_no_quan | Duration: 46 min | Charlie's words: 1447
Speakers: Carmee Sarvida, Charlie Xu, Charlie Xu (3), Klansys Palacio, Klansys Palacio (2)
Steven Hanna: Good morning, afternoon, evening, wherever we're at. morning. I'm to move everybody over that side.
Kris Neal: Get everybody in here.
Charlie Xu: I'm still driving, so I might have lost the internet for like five minutes. There is a role that is having really bad internet.
Steven Hanna: Okay, no problem.
Charlie Xu: No problem.
Steven Hanna: I am also in the studio downstairs recording stuff, so my internet is not great. If I die out, Kris, save me. I believe that should be be it. Anybody correct? Am missing anybody? Okay, cool. Well, thank you, everybody, for being at the midweek meeting. It's just going to be a quick check-in to see how everyone's doing, see how everyone is working on their tasks, see if anybody needs any support with their tasks, see if there's any critical issues that are kind of important that we all go over as a team. So I wanted to first off kind of start by asking everybody, what were you doing right before this call? That's going to be our quick icebreaker today. You can post a picture in the chat. You can say whatever you, if you would prefer to verbalize it, but just post, say something. I will take a picture of what I was doing and post it, and I'm going to, I guess, popcorn over to whoever would like to discuss what they were
Kris Neal: I'm laughing because I'm trying to think of a funny meme for mincing words. Like, that's, like, I'm trying to, like, not scrutinize over the wording, but, like, the wording on this form that we're working on has to be so precise. So I'm, like, scrutinizing every single word, even in this co-title, and it's, like, making sure everything is just very aligned. So it's kind of funny. I will popcorn to Klansys.
Klansys Palacio: Hello?
Kris Neal: Yep, Klansys, you're up. Oh, did we lose her? Oh, no. Okay, I will popcorn to Carmee.
Carmee Sarvida: Thanks, Chris. I was just chatting with Klansys. Right before this meeting, we'll just update you about what we were talking about on our task. I'll pop-corn to Paula.
Paula Cia: Same with Carmee. So before the call, I was chatting with Klansys. Tin.
Tin DG: Thank you, Paula. Me, before the call, I'm browsing on my task and checking on the tickets, which is the urgent that I need to respond. I'll pop-corn to Charlie.
Charlie Xu: How's Charlie? ... ... ... ... Thank you.
Kris Neal: I think we lost her. Did we lose her?
Steven Hanna: We probably lost her. But I do believe since we might have lost her, Klansys came back.
Klansys Pal
[...transcript continues...]
Type: leadership_no_quan | Duration: 61 min | Charlie's words: 1913
Speakers: Charlie Xu, Klansys Palacio, Kristin Neal, Paula Cia, Steven Hanna
Kristin Neal: How's the weather out there?
Steven Hanna: It's like 50, gloomy, kind of crappy out. Not too crappy. How about you?
Kristin Neal: It's going to be the same. It's actually the same temperature, but it's actually sunny.
Steven Hanna: It's beautiful. Nice. Enjoy your sunny fall day.
Kristin Neal: Great.
Steven Hanna: Well, you get the leaves changed.
Kristin Neal: Look at that behind you. My goodness, that's gorgeous.
Steven Hanna: Oh, I'll send some pictures when I get upstate this evening. There's some cool, cool things out there. Yeah, upstate got some good stuff. I'm heading up there tonight. I'll be there pretty much this whole month. Gotcha, gotcha.
Kristin Neal: Upstate. Okay. Do you guys have a house up there? have house Okay. Okay. Okay. Do Do you.
Steven Hanna: We're house-sitting for Alexa's college landlord, and she used to live there, babysit the dogs, just be a part of the house, basically. So the landlord, her name is Ro, we maintained really good friendship over the years, and she was like, you guys should just watch our house, we're going to Thailand, and we were like, sure, fine.
Kristin Neal: That is so cool. Wow.
Steven Hanna: So we're going to go and pretend like we're back in college, because we're just going to be swapping back and forth. It's like, I'll be up there for a few days, she'll be down. So it's like... We intended on going together, but then rescued Bean, and the dogs there are very big, and Bean is full of seven pounds, so it's a no-can-do, so we're still up.
Kristin Neal: There we go. Yeah, little tiny puppy for a bunch of pit bulls. No space for a lot of Oh my goodness. Oh my goodness, yeah.
Steven Hanna: Seven pounds versus 75. We brought her up and, you know, tried to make friends, but it was just, she was like, I am overwhelmed, I can't do it.
Kristin Neal: Oh, I bet. She might have them in attitude size, but not size size.
Steven Hanna: She wants to play, but she doesn't realize, like, one paw swipe from these guys and it's over.
Kristin Neal: Yeah. Good morning, Paula.
Paula Cia: Good morning, Charlie.
Kristin Neal: Good morning.
Charlie Xu: Good morning, ladies.
Kristin Neal: Good morning, Tim. morning. It's great to see you all. Klans, it's great to see you. All right. I'm so grateful everyone was able to join us. Thank you. Let's do a weekend check-in, one word and one word going forward. I will start, weekend was beautiful, and the upcoming week, my one word is inspired. I will po
[...transcript continues...]
Type: leadership_l10 | Duration: 147 min | Charlie's words: 3674
Speakers: Carmee Sarvida, Charlie Xu, Kris Neal, Quan Gan, Steven Hanna
Steven Hanna: Hey, Charlie. Hi.
Charlie Xu: Were you able to hear me?
Steven Hanna: Yeah, yeah, yeah.
Charlie Xu: Okay.
Steven Hanna: All right. I'm just going to jump to the side for one second to grab my water, and I'll be right back.
Charlie Xu: Okay. Hi, Kris. Hey, everybody.
Kris Neal: How are you?
Quan Gan: Good to see you.
Charlie Xu: Good to see you, too.
Kris Neal: Hello.
Charlie Xu: Is it cold over there? Did you catch cold?
Kris Neal: I know. Not really. It's beautiful, actually. It's cold, but it's nice and sunny.
Charlie Xu: Yeah. It's beautiful.
Kris Neal: How about you guys? Is it cold over there?
Quan Gan: No, it's nice.
Charlie Xu: Cloudy. I'm like cloudy today. The sun's coming up. So Paula won't be able to join. She has some internet. I see you over there.
Kris Neal: So does Clancy's and Tin.
Charlie Xu: Oh. And Kermie, I think, is back on right now, but she might be trying to catch up. I see. Are these midweek check-ins for leadership or the whole team?
Kris Neal: I think they're whatever they need to be.
Quan Gan: Okay.
Steven Hanna: They're very open-ended. The first 10 minutes of every one of these is a critical crossover between any team issues that we all have to focus on, and then a branch out after that.
Quan Gan: Okay.
Steven Hanna: Good to see you guys. Francis, Paula, and Tin with issues. Okay. You as well. Yeah.
Quan Gan: Good to see everybody.
Steven Hanna: Kind of resurfacing.
Quan Gan: I finally got enough sleep in.
Steven Hanna: Okay. Then with. With that in mind, let me just pull this up over here. It's kind of just going to be us then, I guess. And then Carmee just got in. Okay. So there's Carmee.
Kris Neal: She's got a lot to do if we want to excuse her and just do the L10 or leadership. It's up to you guys.
Quan Gan: Yeah.
Steven Hanna: Well, we can do an impromptu L10 today. Yeah. Hey, Carmee. Hey, Carmee.
Carmee Sarvida: Yeah, I'm turning off my camera since our power is out again. It's okay.
Steven Hanna: Should I leave for you guys in the L10?
Kris Neal: Okay.
Steven Hanna: This is the midweek check-in. This is more of the support of, you know, do you need anything? Is there anything that we can do for you from our side with your tasks? Do you need to communicate with anyone here for those tasks?
Carmee Sarvida: I think I'm all good. For now, I've already. When catch up on the tasks that I haven't worked on the last couple of days, I'm back on track, and yeah, I'm very grateful fo
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Type: leadership_l10 | Duration: 76 min | Charlie's words: 767
Speakers: Carmee Sarvida, Charlie Xu, Charlie Xu (3), Klansys Palacio, Klansys Palacio (3)
Quan Gan: Oh, no, I have you on mute.
Kristin Neal: Good morning, good morning. Can you hear me?
Quan Gan: Yeah, I can hear you. Great.
Kristin Neal: Here they come. everyone. Good morning. Here comes our friends.
Charlie Xu: Klansys has the same color shirt.
Kristin Neal: Yeah.
Klansys Palacio: You both got the memo.
Kristin Neal: Love it. I think we are complete right now.
Charlie Xu: So mine's here.
Kristin Neal: Charlie's here, too. Yeah. morning.
Tin DG: Good morning.
Kristin Neal: Here comes Carmee.
Paula Cia: Hi, everyone. Good morning, Paula.
Charlie Xu: Hello.
Kristin Neal: Let's see. We're just missing Steve. Good morning, Carmee. Carmee. Good morning, Let's see. All right. He will join when he can. Good morning, everybody. Happy fun Friday. It's great. We have a whole, almost a whole team here. So awesome to have everyone in the spirit of inclusive empowerment, where every child gets a place to shine. We're going to go ahead and start off with sharing, since we all have an inner child, right? We all have that inner child in us. Go ahead and share a picture to the team chat where you shined. So where did you shine? Share a picture of where you shined in the chat.
Quan Gan: Sorry, as a child or? No.
Kristin Neal: No. As now. Everybody has that inner child. So where did that inner child shine? Hey, Steve. Good morning.
Steven Hanna: Hey, guys.
Kristin Neal: We are jumping in our Fun Friday Friday meeting. ...with sharing a picture of yourself, of a time that you shined as the inclusive empowerment, our core value, the time where you shined. Just like this, Quan, I'm not going to share it in the chat, but this is a time where I shined. This was an Easter service at our church, and that was right after I stepped off the stage. I was speaking to the entire, actually it's right here, the entire community right here. We had a big giant event, and I got to speak in front of everybody, and this gentleman was my life group leader with his mom, and it was really neat meeting her. And then this one was our gas station giveaway, we were giving away free gas. ... ... ... That was so much fun. All right. Did you guys share? There we go. Ooh, Steve. Love it. You want to start us off? Please share, share. How did you shine in this picture?
Steven Hanna: So there's actually a lot going on there. One in the background, the run. My dog named Minnie died like three months before I was there, and I got separated from my group, and I was just riding
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Type: leadership_l10 | Duration: 53 min | Charlie's words: 435
Speakers: Charlie Xu, Kristin Neal, Quan Gan, Steven Hanna, Tin DG
Quan Gan: Yeah, it's pretty. Well, I mean, it was kind of uneventful, but I mean, it was good. We just went to my parents' old neighborhood and took the kids around, but there weren't that many trick-or-treaters anymore.
Kristin Neal: No kidding. We didn't get that many this year either. I was shocked for it being on a Friday.
Quan Gan: Yeah.
Kristin Neal: Just not what it used to be, I guess. I know.
Quan Gan: I want to share a testimonial I got from Joel Carlson.
Kristin Neal: Please, please. I can't wait. Yes, that's the LA, right?
Quan Gan: Mm-hmm. LA Newtruck.
Kristin Neal: Orange County. Let me see.
Quan Gan: I'll share the council.
Kristin Neal: Yeah, I asked for 30 seconds.
Quan Gan: gave me two minutes. was great.
Kristin Neal: Nice. Anyways, here comes Charlie. comes Charlie.
Quan Gan: Is Steve joining us, too?
Kristin Neal: Yes. Hey, Charlie, thank you for joining.
Quan Gan: All right, just sent it. Great.
Kristin Neal: Can I share? Do you mind?
Quan Gan: No, go ahead. Yeah.
Kristin Neal: Charlie, this is from Joe Carlson. Hi, my name is Joe Carlson. Give me the speaker. There we go. I own a Game Truck franchise in Orange County.
Quan Gan: So wait for Steve to come.
Kristin Neal: I think he would appreciate it.
Quan Gan: Okay.
Kristin Neal: Yes, yes, yes. Almost like a mirror of Steve. Hey, Tin.
Tin DG: Hello again, everyone.
Charlie Xu: Hi.
Kristin Neal: My gosh, I've never seen you without your glasses.
Tin DG: Oh, yeah. My eyes is...
Kristin Neal: Yeah. Yeah. Yeah. Yeah. Yeah.
Tin DG: Because I got the toy, I just remove it now. I'm wearing it again.
Kristin Neal: Oh, beautiful. I was like, I can see your eyes. Very cool. I'll start us off. Once Steve gets here, we just have a testimonial that we wanted to kind of see. That's okay. Yeah, that's okay. Yeah. You know Joe Carlson, right? Joel Carlson from the county. Yep. Game truck. Very good. Yep. That's, it's from him. So, and then we'll jump in.
Quan Gan: Yeah, we have to actively ask for these because people aren't just going to go and do it. I mean, unless you go really over the top, but it was really nice because we're trying to get these videos for IAPA on a landing page. So, this is the first of hopefully many.
Kristin Neal: Hey, Steve. Thanks for joining us. We're going to kick off this review with a... Testimonial from Joel Carlson. Tin knows him very well, so I'm going to share my screen. Sorry, let me share my screen, and then I will get that played. Hi
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Type: leadership_no_quan | Duration: 22 min | Charlie's words: 899
Speakers: Carmee Sarvida, Charlie Xu, Kristin Neal, Paula Cia, Steven Hanna
Kristin Neal: If there is, just let me know. No, you're good. You're coming in perfect.
Steven Hanna: All right.
Kristin Neal: Here comes Paula. Hey, Paula, can you hear us?
Paula Cia: Hi, Kris. Yes. Yay.
Kristin Neal: Good morning. Happy Monday.
Paula Cia: I still have a background there from the last meeting. I love it.
Kristin Neal: It's so festive. It's not just summer yet.
Paula Cia: I'm all about it.
Kristin Neal: I love celebrating Christmas early.
Paula Cia: Yeah, I don't have my Christmas tree, so I'll just be maybe using background, right?
Kristin Neal: There you go. There you go. It's a lot cleaner than an actual tree.
Paula Cia: you Morning.
Kristin Neal: Morning, ladies.
Charlie Xu: Morning, everyone.
Paula Cia: Morning.
Kristin Neal: Good morning, Kermie. All right, guys. Thank you so much for joining us. A few of our friends, Tim Clances, are experiencing the brownouts from the typhoon yesterday. So I'm glad you girls are okay. How are you guys doing? Everything good?
Paula Cia: Yeah, I experienced blackout also earlier, but thankfully the power continued just an hour before the shift.
Charlie Xu: Kermie, you guys are okay?
Kristin Neal: Yeah, we're good with Chris.
Carmee Sarvida: We both experienced power issue, but it was fixed yesterday. Yeah, yesterday. Great, great.
Kristin Neal: So no other damage from the typhoon. We're glad to hear that. Yeah. Thank you so much for sharing. Steve, how was your weekend?
Steven Hanna: I was writing memory cards. We've got a lot of memory cards going out to people. So I was, I drove back down from upstate. And now it was okay. Yeah, pretty good. Just work. Kind of work through the weekend. I don't know. One of these weekends you'll take off and not work.
Kristin Neal: Now, what's a memory card? Is that something you do from the events that you do?
Steven Hanna: Oh, no. The ZTAG memory cards. Like, the SD cards. Like, we need to send a few of these out because we've got tech support issues with, like, corrupted SD cards for issues.
Kristin Neal: Oh, like, memory cards. Got it. Sorry. Yeah. I thought it was, like, a written card. I was like, oh, sweet.
Steven Hanna: No, no, no. So, like, I have to, when I say write, I basically mean, like, I just have You put the ZTAG thing onto the system, like it's writing itself into the system. So that's what I meant by that. I'm sorry. My language was not script.
Kristin Neal: No, you're good, Steve. Thank you so much. Charlie, how was your
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Type: leadership_no_quan | Duration: 52 min | Charlie's words: 2098
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kris Neal, Paula Cia
Steven Hanna: How are doing, Chris? Doing okay.
Kris Neal: Doing okay. How about you? I'm okay.
Steven Hanna: It's cold up here. This house doesn't have great heat. Did you guys get the Arctic blast? Yeah, it's been snowing for the last two mornings at the start, and when I go to check on the chickens outside, they're all like, penned up, and they're just like, yeah, this is not for us.
Kris Neal: The cow scene. Remember the cow commercial for California? Get us out of here. Hey, guys.
Steven Hanna: Good morning.
Kris Neal: Hey, Tin.
Steven Hanna: Hey, Klansys. Good morning, everyone.
Klansys Palacio: Morning.
Kris Neal: Morning.
Steven Hanna: Right. Morning.
Kris Neal: Morning. Morning. Morning. Morning.
Steven Hanna: Okay, and Carmee. Morning, everyone.
Paula Cia: Morning.
Kris Neal: Hello, good morning.
Steven Hanna: Morning, everyone.
Carmee Sarvida: Morning.
Kris Neal: Hello.
Steven Hanna: All right, seems like that's everybody. I'm not going to wait for Charlie or Quan. They can join whenever they want. Welcome, everybody, to our midweek checkup. I hope you are all having a wonderful start to the week. know that you guys have been experiencing some natural disaster, brownout, blackout, typhoon-related things, and I just want to say thank you guys for being here as always. I can only imagine, you know, having to constantly deal with something like that and navigate work, personal, career, and every other. Life in the midst of that can be very challenging. So I just want to say thank you, and I appreciate your resilience for where you guys are, because I can't imagine me going through something like that and bouncing back like you guys do. So every time that you guys bounce back, I just want to say, you know, I'm proud. I don't know how much that means, but I'm proud, and it's really amazing to see everybody continuously move forward. It makes me honored to be a part of a team like this. So I just want to say thank you, guys. Thank you, Steve.
Kris Neal: So Steve's a good guy today. I'm going to be the bad guy. Sorry, Steve. That's fine.
Steven Hanna: Do you want to reiterate?
Kris Neal: cannot forget U.S. holidays are not Philippine holidays. We need to stay working on those days. Christmas, obviously, is mutual. There's mutual holidays, and then there's U.S. alone holidays. So please, please look at that schedule again. And I... And... I... I... I... Thank came on yesterday ready to go to work. didn't care if it was a holiday beca
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Type: leadership_l10 | Duration: 34 min | Charlie's words: 194
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal, Paula Cia
Tin DG: Hi, good morning, Kris. Morning, Tin.
Kristin Neal: How are you? I'm good.
Tin DG: Good.
Kristin Neal: Blue is definitely your color, girl.
Tin DG: Yeah. Looks really good on you. Thank you, Kris.
Kristin Neal: Of course. Here comes Glances and Paula.
Klansys Palacio: Good morning. Good morning.
Kristin Neal: Good morning, Paula. Here comes Kwan. Here comes Carmi. Morning. Morning.
Quan Gan: Arr.
Kristin Neal: All right. Happy Friday, everybody. Woo-hoo! We made it through the week. Awesome job, everybody. Yes. Very cool. All right. Good morning, Carmee. Thank you for joining us. All right. We're going to start with our very first Friday morning activity, and that is, I'm sorry, I lost it. Give me one second. I got it. I got it. Here we go. Desert Island ZTAG Edition. Your phone is gone. No screens allowed. You're stranded on a desert island, but don't worry, it's a fun island. You can bring one real-life object from your actual home right now that helps you feel connected, grounded, or joyful. So grab it and bring it back. We're going to be sharing. Okay. got two minutes to find something fun for your fun island getaway. Hey, Steve. What's up? So everyone is getting something for their stranded island. We are, for our very first activity, grab a fun item you would take with you to a stranded island. One fun thing. We got two minutes. We'll be back at 1235. We'll be at be back 1235. back at 1235. We'll be back 1235. We'll be back We'll Thank Hi, here comes Charlie. Hey, Charlie, thank you for joining us. Yeah, hi, everyone. Everybody right now is getting something for their fun island getaway. So grab something, Charlie, of what you would take with you to a stranded island. What would you take for fun? What would you take for fun at the island? All right.
Charlie Xu: Just give me a random number, maybe a camera. There's a camera around me.
Kristin Neal: There you go. I don't camera. a camera.
Charlie Xu: I don't I I don't No electricity.
Quan Gan: Okay. Great.
Charlie Xu: That's right.
Kristin Neal: Just by me.
Charlie Xu: Free myself. There we go.
Kristin Neal: All right. Who would like to start us off? What are you going to take? Quan, you want to start us off?
Quan Gan: Yeah, I'm in my car, so I have Gio's yo-yo.
Kristin Neal: Ah, good choice. Good choice. And it could be used as a weapon.
Quan Gan: And, like, to sling yourself, like, to, like, Tarzan?
Kristin Neal: The string's too thin, but you could probably smash somethi
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Type: charlie_kristin_sync | Duration: 37 min | Charlie's words: 508
Speakers: Carmee Sarvida, Jiali Xu, Klansys Palacio, Kristin Neal, Paula Cia
Kristin Neal: Good morning. Good morning, Charlie. Good to you.
Jiali Xu: Good to see you, too.
Kristin Neal: How are you? the drive back?
Jiali Xu: Oh, it was so fast.
Kristin Neal: Oh, really?
Jiali Xu: Real quick.
Kristin Neal: Yeah. Oh, that's great.
Jiali Xu: Yeah, it's really cool.
Kristin Neal: How are you? Are you in IAAPA?
Jiali Xu: No, didn't go this time because, yeah, because it's also, it's a small booth. And also before, Kwon's other business, other, the other business, his business partner haven't been able to go to IAAPA. So I'm just not going because sometimes I will be the translator.
Kristin Neal: Yeah, but since he's not going, I just felt like, hey, you guys take care of it. Nice. Yeah.
Jiali Xu: Good, good, good, good.
Kristin Neal: Good, I'm glad that you're able to stay home and did, so did the kids, so the kids didn't.
Jiali Xu: Yeah, no, yeah, because Gio had a, had a competition, Arizona Yo-Yo competition. Oh, very cool.
Kristin Neal: Good morning, everybody. Good morning. Morning.
Paula Cia: Morning.
Klansys Palacio: Morning.
Kristin Neal: Hey, Klansys, are you cold?
Jiali Xu: Yeah, it's raining here.
Klansys Palacio: Is it? It's raining here, too.
Kristin Neal: Okay. Here, you.
Jiali Xu: You, too. Oh, wow.
Kristin Neal: it's been raining for a week.
Jiali Xu: Okay.
Kristin Neal: Wow, I think it's the first time we're all on, like, the same weather. Very cool. Good morning, Carmee.
Carmee Sarvida: All right, ladies.
Kristin Neal: Well, thank you so much for joining us for our fun Friday meeting. Very excited to see everybody, and we made it through another week, so woo-hoo for that. We're going to start off with welcome and wins, so go ahead and give your welcome and share a win from the Okay, I will start. Welcome, everybody. Welcome to the weekend. Super excited. And my win for the week, I was telling Carmee yesterday, and I didn't really realize how impactful it was until it just kind of keeps coming up. But when I did the session on Tuesday for at the show, I've never done that before. It was really neat. And at the end of it, I totally forgot to introduce myself. I always forget that part. And at the end, I was doing that. And I was like, my title is such and such. And I was like, but that's not really my title. Honestly, I'm a room mom. Like, that's always been what I've always done. And it was so neat. was telling Carmee, the whole room was like, you just heard this like, oh, like, because that b
[...transcript continues...]
Type: leadership_no_quan | Duration: 43 min | Charlie's words: 1198
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal, Paula Cia
Kristin Neal: Thank Morning. Morning. Morning. everyone.
Paula Cia: Hey, guys.
Steven Hanna: Here comes Clances.
Klansys Palacio: Good morning, James. Good morning, Clances.
Kristin Neal: Here comes Karni.
Carmee Sarvida: Good morning.
Kristin Neal: All right, my friends, let's go ahead and get started. Happy Monday. We're so grateful everyone has made it back safely. So we will start our day off with, what was the most human connection you had this last weekend? Or the best? How about the best human connection you had this weekend? I'll go with, I'll start. I had the best human connection with my daughter. We went and got her new makeup. She's 13 and she has an event coming up and it said on her little sheet that she was supposed to bring makeup. So she was like, oh, I guess I better start wearing makeup. So I was very excited for that. No arguing. It was really good. I will popcorn to Steve. Welcome, sir. Hey, guys.
Steven Hanna: Thank you. The most human connection that I had was when I got back home with my family. My sister was in town for a day, and we were able to have like a pre-Thanksgiving with my family, with my grandmother and my sister, because my sister usually lives out of town. So that was the most human one. Well, popcorn over to Carmee.
Carmee Sarvida: Mine would be I had a catch-up with a friend, a long-time friend that I haven't seen in a while. Even though it was just through chat, we did have like a good conversation. So that was for me. Popcorn to Carmee.
Paula Cia: Mine would be a chat with my sister, because she went back. Back home from like, she's living in Manila like almost 13 years, she went back home and then we had a little chat yesterday, so that's the best human connection I had over the weekend. Let's go with Plansys. Thanks, Paula.
Klansys Palacio: For me, my weekend, I went to my sister's house, so we had a like cooking session with my mother and my dad, so we really had a good time. And of course, we were actually had a, I don't know what, what, what is the name of that food, but it's, it's like a sweetened banana. Oh, plenty? It was really good. Yeah, yeah.
Kristin Neal: Yeah, so it was really good.
Klansys Palacio: Good, though we are not yet complete, but it was really great having with them, my mom and dad and my sister as well, and my two, my sister's daughter and son. So we really had a great time together during the weekend. So how about the team? Thank you, Klansys.
Tin DG: For me, also with my fam
[...transcript continues...]
Type: leadership_l10 | Duration: 64 min | Charlie's words: 825
Speakers: Carmee Sarvida, Jiali Xu, Klansys Palacio, Kris Neal, Paula Cia
Steven Hanna: How are you? I have them.
Kris Neal: Sorry. Here we go.
Steven Hanna: Oh, there's the board gate. Hi, Charlie. Hello.
Jiali Xu: Good morning. Good morning.
Kris Neal: Good morning. Good morning, Kris. For a long time, I'll see. Right? Monday does feel, today's only Wednesday, huh? Gosh, it does feel a time ago. Yeah. Waiting, is he waiting for Kwon? He said he's in a shower, right? Yeah, yeah, yeah.
Jiali Xu: I'm thinking, yeah, he's, yeah. Yes, we are all waiting for you, Kwon. Thank you, Kwon. Kwon. Kwon. Thank Thank Kwon. Kwon. Thank you, Kwon. Thank We'll joining a meeting soon.
Steven Hanna: Okay. Get his booty in gear. No, I was being baked with ZTAGGERS sound, geeky, geeky, like, oh! I can't stop, Lord of Alley, I cannot handle that.
Jiali Xu: Like, oh my God.
Steven Hanna: I must keep baking there.
Jiali Xu: Very funny.
Steven Hanna: morning. I'm just going to grab my cup of coffee and use the restroom before we get into all of it.
Jiali Xu: Chris, you have any plan for tomorrow?
Kris Neal: Yeah, we're going to have a fake one. We're going to have our in-laws and a few friends.
Jiali Xu: lovely.
Kris Neal: How about you guys?
Carmee Sarvida: Good morning, everyone.
Quan Gan: I'm going to be at our parents' place.
Klansys Palacio: Good morning. Yes.
Kris Neal: Good morning. That's a great color on you guys. Is that the new sweatshirt?
Paula Cia: Good morning, everyone. Yeah.
Jiali Xu: Yeah. I got a chance to send out yet. My car is broken.
Kris Neal: Oh, no. That's right. Your car is, yes. Yeah, it's still in the shop. Bummer.
Jiali Xu: Morning, Klans.
Klansys Palacio: Morning, Dave.
Kris Neal: Morning, Paula. Why don't we jump in, and then Steve can join us. He's just doing a quick restroom break. Does that sound good, or should we wait? I hate, I feel like we're waiting outside the door of the bathroom.
Jiali Xu: It's just dark.
Quan Gan: Okay.
Kris Neal: All right, guys, welcome to our midweek check-in, and do you guys celebrate Thanksgiving? Thanksgiving? No? No, it's not.
Carmee Sarvida: Okay.
Kris Neal: Okay. Hey, Steve, perfect timing, please. I was just asking the team if they celebrated Thanksgiving, and they don't.
Steven Hanna: Oh, okay. Well, that's nice to celebrate, but, you know, it's also, eh, whatever. Welcome all to the Wednesday Midweek Checkup. We hope you all are having a good week so far. Um, with the safety rollout, I know there's a lot of things kind of in motion, and, uh, a lot of
[...transcript continues...]
Type: leadership_l10 | Duration: 76 min | Charlie's words: 903
Speakers: Carmee Sarvida, Chao Allen, Eric, Jiali Xu, JimmyLai
Kristin Neal: Good morning, good morning, hello, good morning, good morning, excuse me, good morning, good morning, good morning, hi, good morning, good morning, good morning, here comes Charles. It looks like we're waiting on the China team and oh, there's Jimmy. Jimmy's here and Kwan.
JimmyLai: Yes, I am here.
Kristin Neal: Hi, Jimmy. Joining us.
JimmyLai: Yes.
Kristin Neal: We're going to get started in just a minute. Here comes Alan. Here comes Quan. Hey, hey, good morning.
Quan Gan: Good morning.
Kristin Neal: We have Carmi coming. All right. This is so awesome. Oh, my goodness. Look at you guys. Very cool. All right. I think we'll just go ahead and get started. And if anyone else joins, we'll just, I'll try to keep my eye on it. And hopefully, they'll be able to join us. So thank you all so much. Happy Monday. We are so excited to have everyone join us. We're kind of taking it a little bit of a difference. So we have guests. This is usually our Fun Friday meeting. So Fun Fridays, we have a meeting where we get to connect. And it's really bringing the, here comes Ryan Summers, the ZTAG core values back to the table. We like to come back, realign ourselves with one another. We're all remote. So we want to make sure that we're all just feeling supportive in a very fun and creative way. So it's been a lot of fun. So you guys are going to be joining us on our holiday version this week. So we're very excited for that. The girls pretty much, the Daily Ops team, Steve, of course, knows kind of like how this goes. So just you guys share what you'd like to share. It is an open table. We want to just make sure everyone has a voice. GodID. It is an open If you don't want to share, that's fine, too. And then at the end, we'll play a few games. Not really games, but just a few things that we like to play during our Fun Friday meetings where we just have that opportunity to share. But we, I'm so excited to see, like, we have the whole team from Boots on the Ground. Eric, wave so we can see the Boots on the Ground. Thank you so much, Eric. That's Boots on the Ground. We're so grateful for you, Eric. Eric, as a teacher, he's the one that is in the schools every day bringing ZTAG to life, really, and bringing it all the way back through to our assembly, right, our China team. So we have all the team in between, and then we have the assembly team here today. So we're super excited. So thank you again for joining us. We are going to jump into our very first activi
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Type: charlie_kristin_sync | Duration: 43 min | Charlie's words: 1115
Speakers: Carmee Sarvida, Jiali Xu, Klansys Palacio, Kristin Neal, Paula Cia
Klansys Palacio: Good morning. Good morning, Glances.
Kristin Neal: Happy New Year. Happy New Year. Good morning, Tin. Good morning.
Tin DG: Happy New Year, Tin.
Kristin Neal: Happy New Year.
Tin DG: Good morning, everyone.
Paula Cia: Good morning, Paula. Happy New Year.
Kristin Neal: Happy New Year.
Paula Cia: Good morning.
Kristin Neal: Happy New Year.
Carmee Sarvida: Happy New Year, Carmee.
Kristin Neal: Yes. 2026. Here we are. All right, everybody. Thank you so much for joining us. We'll go ahead and get started. Hopefully, Charlie will be able to join us in just a little bit. I'll keep my eye posted, peeled, to see if she joins us. So, welcome. So, Thank Thank you all so much for joining us this new year. We'll start off with human connection. What was the best human connection that you had during break? I will start off the best human connection. You know, I'm going to say actually the best human connection was with myself. Is that weird to say? Like, I had time to, like, really connect. Like, just really, it felt really good to take this time off. I don't know about you girls, but it felt really good to just really absorb everything that was around. Like, just enjoy the people around me. Just not have to worry about work for a few days. It felt like a long time that we were off, but it felt like it was necessary. So, I will pop forward to cleanses.
Klansys Palacio: Thank you, For me, it was, of course, us being completed. It is a new year, so it was really one of the best feeling and experience, of course, because the last get-together was 2013, so it was a really long time ago, and I really used that break to have a good time with them. So it was really great, like, it's like, felt like a first, what do you call this, a first day of knowing each other again, so it was really great. There's a lot of changes, there's a lot of days of our lives that we haven't talked about in an online thing, but we're able to, like, communicate really, like, it was really a blessing. And an answered prayer for me, so it was. Really great. One of my biggest plot twists last 2025. So yeah, I'm really blessed with that. I'll go with Tin. Thank you, Klansys.
Tin DG: I think the best human connection that I have this holiday is a family reunion. It's not a big family reunion, only the small part like in my mother's side, because I was able to meet my uncle again, and then we go to different places. So we just didn't just stay at home and then eat. We also go o
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Type: leadership_no_quan | Duration: 70 min | Charlie's words: 4427
Speakers: Jiali Xu, Kristin Neal, Paula Cia, Steven Hanna
Kristin Neal: Do we need Paula? Does Paula need the link?
Steven Hanna: Yes. Yes, does. Sorry, just give me one second. I'm getting my dog situated. Of course.
Paula Cia: Hi, Chris. Paula, how are you? Doing good.
Kristin Neal: My internet was restored yesterday morning. Good, good, good. Gosh, I hate when that happens. We actually switched over, I think, last month to Anthem? No, Anthem, what was it called? Oh, I forgot what they're called, shoot, but they seem better, so, good. I think that's great.
Paula Cia: I have a lot of backup, but yesterday, it seems like they are not all working, so I don't have a choice but to work on the morning instead.
Kristin Neal: I saw your picture, or do you do everything that you do off a laptop?
Paula Cia: Yeah. about have have have don't be It's Yeah.
Kristin Neal: Wow, that's so impressive. Hey, Charlie. Hello.
Jiali Xu: Hi, Charlie.
Paula Cia: Hi, Paula.
Kristin Neal: Hi.
Jiali Xu: I was just talking to Paula.
Kristin Neal: I was so impressed that everything she does is off a laptop. That is so cool. Is everything that you do, too, off a laptop, Charlie?
Jiali Xu: Yeah. Like, in the morning, I wake up. I know, like, Paula locks me at 6 o'clock. I was trying to get up early, but I was, like, in my bed. Literally. I don't want to be cozy and just being productive. I'm just sitting in a bed with my laptop and start working with Paula. That's so impressive.
Kristin Neal: Hey, Steve. Sorry.
Steven Hanna: Apologies for me. I just need to get my dog situated.
Jiali Xu: Hello.
Kristin Neal: Okay. Charlie, do you want to?
Jiali Xu: Okay. Yeah. So, uh, Maybe a couple updates from us. right now, currently, I was working with Paula. We are pushing a postcard we want to send out to the California school district. Hope we can reach all of them. It will be a hard promotion, but since I talked to Chris and it actually do lead to sales, and we do feel like this is something we need to do, it can potentially lead to some sales. And also, since in California, our reputations and branding start spreading, so I think also now probably will be even a better time to send out a postcard like this. And also, this morning, CleanSys has been opened automations. It's finally finished. And this morning, I opened the Meta ads. So far, we have two PE-related ads running. Meanwhile, I also opened Instagram promotions, which is directing them into our social media page. So it's not like creating leads, but directing them. Probably,
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Type: charlie_steve | Duration: 79 min | Charlie's words: 2899
Speakers: Eric, Jiali Xu, Steven Hanna
Steven Hanna: I'm text Charlie and make sure that she's on her way as well. How have you been, man? Pretty good, dude.
Eric: Things are getting back to normal after the holiday season. Getting back into routines. Feels good. How about you? Tired.
Steven Hanna: Tired. Yeah.
Eric: No, I was just talking to somebody in the lounge. like, man, this is our first week back, right? I'm like, it was like two weeks. Hey, Charlie.
Steven Hanna: Hi, Steve.
Jiali Xu: Hi, Eric. Hey.
Eric: Hey, good to see you.
Jiali Xu: Yeah, it's been a minute.
Eric: Yeah.
Jiali Xu: That's great. Thank you, Steve, for arranging the meetings. So actually, I skipped the fun Friday meeting to do some homework. So I'm like, it's worth it for this.
Steven Hanna: Yeah, definitely.
Jiali Xu: But before, I want to know. How long you will be able to stay for this meeting. I just make sure that the meeting is under control. I'm not going too far. I got time. I got another PE teacher coming here around like 2, 2.15. Oh, okay. But we're good.
Eric: We got plenty of time. Oh, okay.
Jiali Xu: Yeah, because I did homework based on, I think last meeting we talked at Quan. And I want to get you some feedbacks from your PE perspective. And also you mentioned about the Shape American Standards. So actually we do generate some reports on how ZTAG aligns the Shape America. So I think I might have some questions for you. Let me see. Yeah, also, I also, because Steve mentioned that we've been finally made the lesson plan, and we're about to deliver, and also I think at the beginning you come up with the ICANN statements. So I actually do put these, because the ICANN right now with design is more towards SEL, but actually I feel like the SEL and the Shape America standards are amazingly, there's crossovers.
Eric: So definitely, yeah. So Shape America is actually now trying to incorporate SEL into the PE standards. So now it's actually going to be a part of our standards, along with, you know, skill work and other things too. I'm not sure if they've fully launched it quite yet, but I do know it's going to be part of our standards here soon.
Jiali Xu: Oh, that's awesome. Yeah, because also I do see looking to the... Shape America's standards, is that five? There are S1, S2, S3, S4, like there are four angles of how the skills need to be teached to the kids. So our games have, right now currently we have eight games, but after like rendering in the AIs, we do, and also I'm feeding our academic sta
[...transcript continues...]
Type: leadership_l10 | Duration: 39 min | Charlie's words: 413
Speakers: Bill Fennessy, CAN, (he/him), Jiali Xu, Kristin Neal, Malia Villarreal (she/her), CAN, Melissa Perez, CAN (she/her/ella)
Bill Fennessy, CAN, (he/him): Good afternoon, everybody.
Jiali Xu: Hello.
Kristin Neal: Hey, Bill. How are you?
Bill Fennessy, CAN, (he/him): Man. So happily freaking busy. I can't believe it. You know, the old, we got two grants we need to write, maybe up to a couple million dollars or so, and we need to have everything in it in 16 days.
Kristin Neal: Oh, my gosh.
Bill Fennessy, CAN, (he/him): It's not like everybody else doesn't know that scenario. A lot of us are familiar with that scenario, but yeah, that's kind of where I'm at. So it's got me a little busy, got a little tight deadline with a lot on the line, but happily so, because when we get this right, we're going to be able to continue the good work.
Kristin Neal: Exactly. You know you're going to get it done.
Bill Fennessy, CAN, (he/him): So very, yes. How are y'all doing? Beautiful. All right.
Quan Gan: get it. Oh.
Bill Fennessy, CAN, (he/him): I think Malia's kind of leading this thing, I don't think she's talking, I think she's spelling, so I'll kind of let her lead.
Malia Villarreal (she/her), CAN: Bill.
Bill Fennessy, CAN, (he/him): I'm I'm sorry.
Malia Villarreal (she/her), CAN: No, all good, and I know Nat and Melissa are going to try to join, yeah here's Melissa too. I apologize, I am really sick, and it hurts to talk, and so that's why I just thought I would at least make sure that the fam got together and listened where I can. Yeah, so I think if there's, you know, any updates we all have, we can share in this space, and then if we need to, or when we need to, schedule another time. So I'll be in the chat, but yeah, I think we can just start with updates on all of our ends, so, you know, how things are moving, and go from there.
Steven Hanna: One quick question before we jump into the updates, are you able to verify the. We. We. We. The number of registrants we have with our sponsorship and presenter, is it five or is it three registrants?
Melissa Perez, CAN (she/her/ella): Do you mean for your organization to register? Let me pull that up and I can answer your question right now.
Steven Hanna: Thank you. I didn't mean to like start off with, you know, hey, what are the numbers? Verify. But I figured it's, it's just important for us to know if we have the right people registered already.
Melissa Perez, CAN (she/her/ella): Yeah. So for ZTAG because, so keeping in mind, you have essentially two separate partnerships. So even though it's for the same event, so your primary
[...transcript continues...]
Type: leadership_l10 | Duration: 170 min | Charlie's words: 4046
Speakers: Jiali Xu, Kris Neal, Quan Gan, Steven Hanna
Quan Gan: Okay. It connects to Quan's earpods.
Jiali Xu: I cannot hear you scream. I can hear you now.
Quan Gan: Okay. All right.
Steven Hanna: Kris, you there? I'm here.
Kris Neal: Okay.
Steven Hanna: All right. So we've got canned stuff, lots of canned stuff. I figured we should probably just re-sync on this a bit because it seems like we all are, you know, a little bit unorganized and we can probably just use a quick meeting to say, hey, this is what we're doing moving forward. So as far as CAN goes, we had the meeting yesterday. It went pretty well as far as logistics and information goes. We just need to kind of come up with those three activities. Chris, had came up with a few really, really good ones. And I think it's worthwhile that we explore that. And I think it's worthwhile that we agree on the activities. So this meeting is part event planning, part logistics.
Kris Neal: Sounds good. Okay.
Steven Hanna: So any feedback from yesterday's meeting first before we kind of dissect what we're getting into?
Quan Gan: I a little bureaucratic, but I guess that's just the realm they operate in.
Steven Hanna: Yeah. Very by-the-books checkmark, go over A, C, D, G. So linear meeting is fine. But on our side, is there any feedback that we should, you know, touch up on before we start planning anything?
Kris Neal: I think going forward, if we were to do this again, we need to be on the same page a little bit better. There's been some emails that I've had to resend several times, and it's just... ... ... I don't know what's going on, but we're not on the same page.
Steven Hanna: For sure. Is there anything that we can do now to reorganize that and get on the same page that you can see or think of?
Kris Neal: As long as we hit those January 16th deadlines, I think that'll be a good point to hit. And then after that, we can reassess what needs to be done after that. I think after the 16th, though, there's nothing else from marketing like that. I think it's all minor things.
Steven Hanna: Okay. Charlie, anything?
Jiali Xu: Yeah, I'm currently still working on the design for the can. We do feel like we need to add in a little bit more. Or based on what we originally was supposed to send out, so probably we're going to start redesigning and just a little bit improving, including changing the color of the zoos. I think it's not, I'm sure we can get hit the deadline, especially for just the online marketing. We don't, it's only one page, so it's not like
[...transcript continues...]
Type: leadership_no_quan | Duration: 43 min | Charlie's words: 1859
Speakers: Carmee Sarvida, Jiali Xu, Klansys Palacio, Kristin Neal, Paula Cia
Kristin Neal: Good morning, Charlie.
Jiali Xu: Good morning. Hi, Grace. Good morning.
Kristin Neal: Happy Monday.
Jiali Xu: Yes, happy Monday. How are you doing there?
Kristin Neal: Crazy. Good morning.
Jiali Xu: You had a good weekend? Yeah, it was a really good weekend.
Kristin Neal: The kids are off today, though, so it's, like, crazy. When the kids are off, it gets crazy.
Tin DG: Good morning, everyone.
Jiali Xu: Good morning, Ting. Good morning, Klansys.
Kristin Neal: Here comes Paula. And Carmi.
Paula Cia: Good morning, everyone. Good morning.
Kristin Neal: morning,
Jiali Xu: Morning.
Carmee Sarvida: Morning, Carmee.
Kristin Neal: All right. Good morning, everybody. Looks like Steve is here. There we go. Good morning, everybody. Happy Monday. Happy Monday. Happy Martin Luther King Day in the U.S. Hope everyone had a good weekend. We'll start off with human connection. So what was your most unexpected human connection this past weekend? Your most unexpected human connection. Who wants to go first? Steve, there we go.
Steven Hanna: Yeah, I met up with one of my friends who I hadn't seen in a really long time to sharpen our snowboards for this upcoming trip that we have coming up. So we spent two or three hours hanging out, and it was nice to catch up. So good to go. Good to see him again after probably three or four months of not talking or seeing each other.
Kristin Neal: Love it. Yeah.
Steven Hanna: Love it, love it.
Kristin Neal: I'll join that one. I haven't been able to connect with a good friend, and they ended up showing up for my husband's birthday party on Saturday. So it's good, good. I hear you on the reconnecting. was great. And then, Klansys, you had a good, on Friday, you had a neat experience, or Saturday, was it? Yeah, it was, it Saturday. Yeah, please tell us. It was my first time.
Klansys Palacio: It is actually my first time. So it is a, one of the biggest festival here, religious festival here in the Philippines. Though I am not in the center of this festival, but I witnessed it. It was really beautiful. It, it's called like Sinuluk Festival. So the center here in the Philippines is the Cebu, Cebu City. So, but my friend. So, was actually one of the city here invited me, one of the Robins here in Mindanao who actually celebrated as well. So it was really, it was really, I was really speechless because I'm not really like a person who watch a lot of things because of the crowded people. But when I witnessed it, it
[...transcript continues...]
Type: leadership_no_quan | Duration: 61 min | Charlie's words: 580
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal, Paula Cia
Kristin Neal: Can you hear me? Yes.
Charlie Xu: Great.
Kristin Neal: Happy Friday.
Charlie Xu: Happy Friday, yes.
Kristin Neal: Here comes Tim, here comes Paula. Morning, everyone.
Paula Cia: Morning.
Kristin Neal: Morning, Tim. Tim, did you get a little trim?
Tin DG: Yes.
Kristin Neal: Because it's touching here, it's itchy, so I go to salon.
Tin DG: Yeah, looks good.
Kristin Neal: My mother-in-law says the same thing, that it just hurts ears, so she always has her hair cut short, too. Yeah, nowadays I'm not used
Tin DG: to having a little bit longer right here. So yeah, I just trim it, okay? Wherever I'm comfortable, I just do it.
Kristin Neal: That's awesome. I would be the opposite. My neck would be frozen if I didn't have long hair. Like even putting it up, like in a ponytail, my neck just freezes. Here comes Carmee, Klansys. Good morning, everyone.
Charlie Xu: Good morning. Good morning.
Kristin Neal: Happy Friday. Happy Friday. Morning, Carmee. Can you hear us?
Carmee Sarvida: Yeah, I'm just on my phone right now. I'm having, I'm trying to connect my laptop.
Kristin Neal: Yeah, I'll just turn on my camera once it's able to connect. Yeah, no worries. No worries. Thank you so much for joining. joining. Good morning, Steve. Morning.
Steven Hanna: Morning.
Kristin Neal: All right, everybody. Happy Friday. Thank you so much for joining us. We are going to jump right in and then, Steve, if we're able to connect with Carmee after. Is that okay? Awesome. Thank you so much, Steve. Okay, let's get started with our icebreaker. Well, first, I wanted to kind of explain today's real reasoning because I know I had told you guys last week that something will happen throughout the week that kind of like defines this meeting. And last week, I was able to share very transparently that nothing came to me. So it was a very quick meeting last week. But since there was only a few of us, it definitely worked out. But this week, it was actually something that Kwan said. And Carmee, I'm glad you're here. So you could speak to this if you'd like. But he and me, Carmee, met yesterday, and he said he had met with Gantum's CEO, which I forgot his name. And what was his name? Theo.
Charlie Xu: Philip. Philip. There we go.
Kristin Neal: Philip. Yes, I thought you were saying Theo. was like, gosh, I didn't think that was his name. Philip.
Charlie Xu: Yes.
Kristin Neal: And he was saying that people are actually, because of AI and things like that, they're losi
[...transcript continues...]
Type: leadership_l10 | Duration: 61 min | Charlie's words: 2871
Speakers: Charlie Xu, Kristin Neal, Quan Gan, Steven Hanna
Steven Hanna: Yes.
Kristin Neal: There we go. I can hear you. Yes. Perfect.
Steven Hanna: Thanks so much.
Kristin Neal: How are you doing this morning? I'm good.
Steven Hanna: You? Good.
Kristin Neal: Good, good, good. I woke up a lot better than yesterday. I think I finally got over the anxiety of it all.
Steven Hanna: The stress of everything culminating.
Kristin Neal: It's like my brain was finally like, okay, you survived. You're okay. You can move on. Take a breath.
Steven Hanna: Yeah. Take a breath. We're out of it. Yeah. Exactly.
Kristin Neal: Exactly. Good morning, Quan. You look like you're coming to us from Mars. Can you hear us? You're cutting out a little bit.
Quan Gan: I think it's disappointing, yeah, my Wi-Fi mic.
Kristin Neal: Gotcha. Okay. We're going to jump right in because Steve has got training. So I wanted to make sure that we saw, I'm going to send to Charlie right now that we need something ASAP. For the slide for CAN, that's due on the 31st. So not only is your presentation due, whatever slides you want for that five minutes, but also this slide that will be on rotation. And then, oh, you're cutting out. Can you hear him, Steve?
Steven Hanna: Barely. might just want to type. I don't anticipate he'll have much service where he's at.
Kristin Neal: I wanted to take a look at that email that we got last night, if that's okay. And what we have. I rinsed it in AI. And I... I recommend it. Just playing the regular video we have. Just a two-minute video is fine. Okay. Is it the... Which video is that, Quan? Is that the... Every play has a story video, or is that the video that you've created? What is ZTAG? Got it. That's the... Every play has a story. Okay. That one will be for your five-minute talk, correct? Okay. Got it. All right. I'll send that over to Cam for them to see. And then if we're able to... To look over. Okay. These are, quick question, because I thought the cruise lines only had two units.
Steven Hanna: Two per ship, per location. Oh my gosh, okay.
Kristin Neal: Yeah.
Steven Hanna: So they've got two on every single one of those.
Kristin Neal: Wow, okay. I know they had talked about expanding, so I wasn't sure if it had already.
Steven Hanna: I don't believe they put anything in yet.
Kristin Neal: Okay. Can you guys see? Mm-hmm.
Steven Hanna: Okay.
Kristin Neal: So it looks like it's starting on the 21st, which is the day after that I think you had planned on being in California. That one is for Daniell
[...transcript continues...]
Type: charlie_kristin_sync | Duration: 55 min | Charlie's words: 3870
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal, Paula Cia
Charlie Xu: This meeting is being recorded. Oh, it's shifting, but I was trying to build a bigger structure to understand what is ZTAG's ecosystems, on which angles we can, you know, have a further development on each branch, and then come up with a very sturdy, strong system. So these are what I'm working on right now. Also, the postcard has been sent out to about 900 schools. So we're testing that out to see how this way of marketing works. As we are thinking, currently we're using many ways to reach out our potential customers through social media, through postcards, through trade shows. Maybe word of mouth, but I like... And as to make a sales, the person has to be able to somewhat seeing ZTAG or hear ZTAG for a couple of times. So that's what we're trying to reach out to them in many ways. All right. And hand over to Chris. Can I ask you something, Charlie? Yeah, of course.
Kristin Neal: Yeah, yeah. Thank you. Thank you. How about the slide? The one that's due on Saturday.
Charlie Xu: Oh, yeah. I'm still working on that. Oh, and also, I had just had a meeting with Lily this morning. So she is going to have a meeting with someone from Hilton. So I think she will go there February 2nd to go through the venue.
Kristin Neal: Yes, I'm coordinating with my mom and aunt to meet her and go with her.
Charlie Xu: Okay.
Kristin Neal: That'll work out.
Charlie Xu: Yeah. Yeah. And the slides, I probably need to have more detail from you when I start working on it. So as Quan said, he want maybe just a little bit based on the postcard we sent out. But I think that's why I'm doing the research of what is the CAN designed ELOP for. And also, want to, before I design the slides, I want, we are using the best message to see we are part of the system they try to build and what our strengths is. I don't want the marketing language, everyone just talk about expanded learning, everyone just talk about ELOP. But what is really solving the problem, I really feel like we need to dig a little bit deeper on that side. So probably today and tomorrow, I will be focusing on the slides as well.
Kristin Neal: Just one page, right? Just one slide,
Charlie Xu: Yes. And I was reading it's going to be during all the times, like lunch and passing, so it'll just be all day kind of rotating. Oh, okay. Okay, cool. And also I work with Paula too. So like the more I dive into the ELOP, do feel like Southern California, because Ken and Boost are more focused on Southern California area
[...transcript continues...]
Type: charlie_kristin_sync | Duration: 65 min | Charlie's words: 3598
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal, Paula Cia
Charlie Xu: Morning, Chris. How are you? Yes, I finally got it cleaned. What? I finally got it cleaned.
Kristin Neal: Oh my goodness. That was a good couple weeks ago. I couldn't get it cleaned. How are you, Charlie? How was your weekend?
Charlie Xu: A lot of things. Multitasking, as always.
Kristin Neal: As always. Right?
Charlie Xu: Yeah, I feel like two days is not enough for me. So many things want to do. Yeah, so true. It's kind of nice because the snow makes everything slow down. Like, it kind of forces you to. I was thinking that, you know, because we're in California. The sun is burning all the time. It's just like not letting you rest.
Kristin Neal: Exactly. Yeah.
Charlie Xu: So, but I do feel like even the city I used to live in, in the winter it's cold. It's just you want to sit there, not. Moving. I think that's actually good.
Kristin Neal: But California is like burning.
Charlie Xu: like moving around.
Kristin Neal: Always. I'm exhausted.
Charlie Xu: I like a winter, winter.
Kristin Neal: Yeah, it's going to be, I think, 10 degrees today, but it's cold in the house, but it does. It makes it different. Right, yeah, yeah.
Charlie Xu: In the nature, we need winters to prepare for the spring.
Kristin Neal: Yes, rest, repair, and get our strength up for the growth to come. So true. Good morning, everybody. Good morning, ladies. Tin, unfortunately, has no power. She all of a sudden lost power, so she's going to try to join us as soon as she can. Charlie, would you mind if I started off with something that I read this morning that I wanted to share?
Charlie Xu: Okay, yeah. Cool.
Kristin Neal: Thank you so much. I really like today, today, February 2nd, to teamwork and friendship. Why do I recommend that you work to develop? Friendship is the foundation of influence. President Abraham Lincoln said, you would win a man to your cause, first convince him that you are his sincere friend. Good relationships make influence possible, and friendship is the most positive relationship you can develop on the job with your coworkers. Friendship is a framework for success. I believe long-term success is unachievable without good people skills. Theodore Roosevelt said, most important single ingredient in the formula of success is knowing how to get along with people. Without it, most achievements are not possible, and even what we do achieve can feel hollow. Friendship is a shelter against sudden storms. If you're having a bad day, who can make you f
[...transcript continues...]
Type: charlie_kristin_sync | Duration: 45 min | Charlie's words: 4296
Speakers: Charlie Xu, Kristin Neal
Kristin Neal: There we go. Can you hear me? Yes.
Charlie Xu: Okay. How are you? Catching up. As always. Oh, my gosh. Oh, my gosh. deep breath. Yes. Yeah, I take one day off. It's just, it's, I don't know, like my situation, I discuss, continuously discuss with Kwon, because I feel like I need to define my roles. Because since I've been on board on ZTAG, I'm like doing accounting, booking, payments, and design team. There's a lot of work, assignments, and back and forth with Paula, and upcoming trade show arranged with Lily. And also, it's just like, and also there's a piles of ZTAggers need to be updated, and I can nothing to do with it, since the system. Then Kwon has to do something with it before. It just didn't work out on my end. So, yeah, things like piled up. So, like, I can't. I, like, I'm an employee. Honestly, I'm an employee, part of this company. But now it's like, which role am I? I'm confused. And meanwhile, like, you know, also, I really feel like we're a husband and wife relationship. But now I'm being so dragged into the company, you know, like I'm constantly thinking. So I, I, I'm just like, you know, you know what I mean? Like, like, I'm, my boundaries are so blurry.
Kristin Neal: Yeah, it's almost like you're a full circle of, of everything. Like, yeah, there's just too much.
Charlie Xu: Yeah, because also, like, my personality, I do see there's an advantage of me, but also, on the other hand, I'm, like, it could be also my shortcoming. You know, like, when you have strengths on certain things, if you don't manage it well, it will turn out into be a disadvantage. So I was still, like, learning, onboarding, and learning, you know, like, some is the financial management. I feel like there's a lot of things on my shoulder. I feel like I'm responsible for it. I'm afraid I'll mess it up. You know, like, it's just, it's just, like, hey, Kwon, I need to talk to you. Yeah, I was telling you, like, telling Kwon, like, Kwon, you cannot just give me AI reports. I'm tired of that. I need to talk to you. I need to know what you thought. It's, and it's... Not like, I don't even know, like, am I talking to AI?
Kristin Neal: You're just representing AI?
Charlie Xu: So all of that, like, it's just so overwhelming. Oh my, and I'm I cannot do that. I need, like, when you're gone, you'll come back. And I have so many things need to catch up. And I just like, I don't know even, so I need to take one day off. It's like, I'm done. You're like, nope.
Kri
[...transcript continues...]
Type: leadership_l10 | Duration: 58 min | Charlie's words: 352
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal, Paula Cia
Kristin Neal: Good morning, Paula.
Paula Cia: Hi, Chris. morning. I'm having muted.
Kristin Neal: Sorry.
Paula Cia: Happy Friday. we go. Sorry about that.
Kristin Neal: Can you hear me?
Paula Cia: Yeah. There we go.
Kristin Neal: Very cool. How are you, Paula? I'm doing great.
Paula Cia: How are you, Chris? Good.
Kristin Neal: Good, good. It's been a good week. We got all the note-takers coming in. Hmm. It is so cold over here. Is it cold over there, Paula?
Paula Cia: Yes, because we are, like, experiencing low-pressure area on... In our area, but some area of the Philippines experience like a typhoon. Wow.
Kristin Neal: Yeah.
Paula Cia: Wow, wow.
Kristin Neal: You've got both. You've got a cold in. Here comes Tin. Wow. I wonder if the team is in, if anyone is in that path. Morning, Tin.
Tin DG: Hi, good morning. Good morning.
Kristin Neal: Good morning. Paula was just telling me about a typhoon hitting your guys' way. Are you in that path, Tin?
Tin DG: I'm not sure yet. I haven't seen the news.
Kristin Neal: It's like me. I do that all the time with the news. like, but then it changes so rapidly here. Good morning. They say, wait, if you don't like the weather, wait five minutes, because it'll change. Change here. That's how fast it changes. Quan, how's it up? you?
Quan Gan: Weather works. Pretty nice and sunny. Nice and sunny.
Kristin Neal: Good. Yeah, we got great sun today. Morning, Charlie. Morning.
Charlie Xu: Morning.
Kristin Neal: All right. Great to have, everyone. We'll give it another 30 seconds. Hopefully, Clance is in. Let's see. Carmi, are you able to join? And Steve? All right. Well, thank you, everybody, for joining Fun Friday's meeting today. We are going to start today's meeting off with what is something that you're surprised you love? So what is something you're surprised you love? In the form of radical transparency, what is something you're surprised you love? And post a picture of it on the team chat. What is something you're surprised you love? Here comes Carmee, here comes Klansys. Thank you ladies for joining us. We're jumping in and go ahead in the best form of radical transparency. We are going with, good morning. What is something that you are surprised you love? And put that picture in the chat.
Klansys Palacio: Good morning guys. Hey Chris, can you repeat it again? Sorry, just got, sorry. No problem, no problem.
Kristin Neal: Yes, thank you for joining us, Klans. We're going to start off with radical tra
[...transcript continues...]
Type: with_quan_kristin | Duration: 28 min | Charlie's words: 1012
Speakers: Carmee Sarvida, Charlie Xu, Kristin Neal, Quan Gan
Charlie Xu: Yeah, maybe we can discuss that later.
Quan Gan: Okay. Well, we're all here, and we've had a lot of individual conversations, so I wanted to just bring us all together to sync up and then see how things land. You know, I think generally, directionally, we're mostly aligned, but there might be some details. And Charlie raised several questions on just, like, how do we clearly define the roles to know where it ends and where it starts. So, yeah. Chris, do you want to maybe take a lead on, you know, currently what your understanding and trajectory is? And then we can have Carmee give us some feedback.
Kristin Neal: Sounds good. I think this last week, especially... Well, the last six months, I'll just quickly debrief six months, because Carmee and I, the last six months, have been building this structure for sales. So there's been a lot of things that we've seen that have been needed, and the team has just come together and gotten those things together the last six months. So within the last maybe two, three weeks, I've seen Carmee go even past that to where now she's bringing up things like, hey, this is something. This might be needing to be realigned. So it really has shown me that we're going past that. It feels like my role in sales is actually holding it back, because especially with the forms and things like that, I know those things, Carmee, you'd be able to handle no problem with less friction. And I'm not saying it's friction working with Paula, but she doesn't know what I need and what I'm looking for, whereas you have both the sales. of partners. And And what we need, and the digital. So that kind of being able to maintain those things. It needs to be like a living document. I looked at the pricing sheet last night and the spec sheet just to make sure that everything was right, and it wasn't. It still needed to be edited and still needed to be updated. So having that kind of like in someone in your shoes where you're working with it, literally, and my role as like the partner relations, it doesn't make sense why I'm at the front of the helm. Like, it makes more sense where I'm really cultivating the community that we want to build with them. Whereas you, I feel like your gift is getting what they need. That being said, I was talking to my husband, and he was like, it shouldn't even be called sales. And I'm sure Quan will go into it later, but I was like. Gosh, you're right. And I think at the time, six months ago, when we changed eve
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Type: with_quan_kristin | Duration: 30 min | Charlie's words: 1077
Speakers: Carmee Sarvida, Charlie Xu, Kris Neal, Quan Gan
Quan Gan: Also had some feedback, so I just wanted to have a group discussion today. Okay, Charlie's here.
Charlie Xu: Hi, Charlie.
Carmee Sarvida: Carmee.
Charlie Xu: I'm still waiting on Chris.
Quan Gan: Yeah, I'm messaging her. Hopefully she'll join shortly. Charlie, do you have any? Feedback or questions for Carmee today?
Charlie Xu: I don't know. I think probably will come up when we're discussing.
Quan Gan: Okay. Yeah, I got a thumbs up from Chris, so I think she'll be in soon.
Charlie Xu: So, Carmee, how's your workload recently?
Carmee Sarvida: Um, it's, it's been the same, like, um, following up with the leads, with, um, monitoring the deals. Yeah.
Charlie Xu: Okay. Yeah. Oh, sorry.
Carmee Sarvida: Um. Yeah, go ahead.
Charlie Xu: I don't know. just, because I, I, um, I asked Quincy to just open up the, um, CRM. Report for me. It has a lead analytic page. Are you on that page as well? Hi, Kris.
Carmee Sarvida: Checking on it.
Charlie Xu: Yeah, maybe we can discuss that later.
Quan Gan: Okay. Well, we're all here, and we've had a lot of individual conversations. So I wanted to just bring us all together to sync up and then see how things land. You know, I think generally, directionally, we're mostly aligned, but there might be some details. And Charlie raised several questions on just, like, how do we clearly define the roles to know where it ends and where it starts? And so, yeah, Chris, do you want to maybe take a lead on, you know, currently what you're understanding? And then... Okay. And is, and then we can have Carmee give us some feedback.
Kris Neal: Sounds good. I think this last week, especially, well, the last six months, I'll just quickly debrief six months, because Carmee and I, the last six months, have been building this structure for sales. So there's been a lot of things that we've seen that have been needed, and the team has just come together and gotten those things together the last six months. So within the last maybe three, two, three weeks, I've seen Carmee go even past that to where now she's bringing up things like, hey, this is something, this might be needing to be realigned. So it really has shown me that we're going past that. It feels like my role in sales is actually holding it back, because especially with the forms and things like that, I know those things, Carmee, you'd be able to. We handle no problem with no less friction. I'm not saying it's friction working with Paula, but she doesn't know what I n
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Type: leadership_l10 | Duration: 53 min | Charlie's words: 1727
Speakers: Charlie Xu, Kris Neal, Quan Gan, Steven Hanna, Tin DG
Kris Neal: Yeah.
Quan Gan: Didn't they win before?
Kris Neal: Second time in 12 years, though, something like that, right? Like, that was their whole big 12.
Steven Hanna: Yeah.
Kris Neal: Yeah. Good morning, Charlie.
Steven Hanna: Good morning, Charlie.
Charlie Xu: Good morning.
Quan Gan: Any good halftime?
Kris Neal: Go ahead, Steve. Did you watch it?
Steven Hanna: I mean, it depends on who you are. I thought it was good. I thought it was fun. Depending on who you are.
Quan Gan: Who was the singer?
Steven Hanna: Bad Booney, as they call him.
Kris Neal: Depends who you watched.
Steven Hanna: Yeah. It depends on if you watched the actual Super Bowl halftime show or the Kid Rock halftime show.
Kris Neal: Yeah.
Quan Gan: Okay.
Kris Neal: That one actually had me in tears. Believe it or not, the last song on that one, it was beautiful. It was beautiful. So, yeah.
Quan Gan: I'll catch up with it.
Kris Neal: Yeah. But we did see a part of it. Bad bunnies. The grass was really cool. They had like dancers.
Steven Hanna: trees that were old people.
Kris Neal: Yeah, there were actually people that were cool.
Steven Hanna: up as shrubs.
Kris Neal: Yeah.
Steven Hanna: Bunch of trees dancing around.
Kris Neal: All right, guys. Well, thank you so much for jumping in. I wanted to just see if we can get a few things cleared for the team to run with. There's a few things from marketing that are going to be due today. Steve, you have anything on marketing on your end?
Steven Hanna: Charlie and Paula are working their booties off. That is all I have to say. And I thank you for your continued work because I know this all just kind of came up in about three days. So thank you for working your booties off and thank you for making sure that we have our stuff for the shows.
Kris Neal: Seriously. Yeah. Paula's offline today, but she is working hard.
Charlie Xu: Oh, she is?
Kris Neal: Yes. She said she's got spotty Wi-Fi, but she's continuing to work. Oh. On the tasks for Shape America.
Charlie Xu: Okay. What is the deadline?
Kris Neal: For Shape America?
Steven Hanna: For that, I've got two deadlines. First one is going to be February 19th. So we've got 10 days for one of them. And then I've got another one due the 27th. So within three weeks, we've got two for Shape America. But it appears as the Shape America ones are probably going to be done within the next two days. She's got good feedback on it. And, you know, our chat that we're working on, w
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Type: leadership_l10 | Duration: 55 min | Charlie's words: 1772
Speakers: Charlie Xu, Kristin Neal, Quan Gan, Steven Hanna, Tin DG
Kristin Neal: But did you see the Super Bowl commercial about that with Adrian Brody? No.
Steven Hanna: Oh, you gotta see it.
Kristin Neal: It's the Adrian Brody tax commercial from yesterday. It's hilarious.
Steven Hanna: I think I watched probably the first 30 minutes and I went, well, this is gonna be a freaking blowout.
Kristin Neal: That was pretty bad, wasn't it?
Steven Hanna: It's fun to watch. Bad for some team. Hang on one second.
Kristin Neal: This might actually be Riverside. Hang on one second.
Steven Hanna: Go for it. All All right. All right. All right.
Kristin Neal: All right. All right. . Never mind, it was a scan. Okay.
Steven Hanna: All right.
Kristin Neal: Oh, the game. Yes. Yes. Poor, you knew. You knew, actually, the first time that they sacked him, or, well, not sacked him, but, what's that? Blitzed him. The first time they blitzed him, it was done. Like, they knew.
Steven Hanna: No coverage at all. Yeah.
Kristin Neal: They knew it mattered.
Steven Hanna: And then every single time, right side blitz, every single time. poor kid. couldn't figure it out? Like, dude's getting literally his spinal column rattled every five downs.
Kristin Neal: It was bad. can you protect him a little bit?
Steven Hanna: That was bad. Like, and then that last turnover where they just rip it out of his head. As he's going for the throw, I'm like, oh, brother.
Kristin Neal: You literally see his flat body, like, laying on the field, just like, as they're running it down to the house, like, oh, no. You're just going, oh, brother.
Steven Hanna: Sorry, pal.
Kristin Neal: Seriously. Hey, Quan. Hey.
Steven Hanna: Morning. Probably dropping in in the other room soon. Okay. We're just talking about the Super Bowl.
Quan Gan: Oh, who won? The Seattle Seahawks.
Steven Hanna: Yeah.
Kristin Neal: Didn't they win before?
Quan Gan: Hey, Charlie.
Kristin Neal: Again.
Steven Hanna: Oh, again.
Quan Gan: Okay. Second time in 12 years, though.
Kristin Neal: Something like that, right? Like, that was their whole big 12. Yeah.
Steven Hanna: Yeah.
Kristin Neal: Good morning, Charlie. Good morning, Charlie.
Steven Hanna: Good morning.
Charlie Xu: Any good halftime?
Kristin Neal: Go ahead, Steve. Did you watch it?
Steven Hanna: I mean, it depends on who you are. I thought it was good. I thought it was fun. Depending on who you Who was the singer? Bad Booney, as they call him. Depends who you watched.
Kristin Neal: Yeah.
Steven Hanna: It depends on
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Type: leadership_no_quan | Duration: 35 min | Charlie's words: 858
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kris Neal, Paula Cia
Steven Hanna: Good morning.
Paula Cia: Good morning, everyone.
Charlie Xu: Hi, Steve. Hey, everybody.
Steven Hanna: Welcome. Good morning. Hello, everyone. Hello, hello. Hello. Hello, everybody. Charlie, Carmee, Klansys, Tin, Paula, Chris. We can give another minute or so. hope everybody is having a nice Wednesday. I'll give it another minute or so for Chris, and then we'll start up. How's everybody's Tuesday and Monday been? Been all right? Great. Guys are giving me PTSD flashbacks of when I was a teacher, asking like, how's everybody doing? And I have one kid that's like, I'm so happy to be here, Mr. K. Thank you for asking me to open my mouth this early in the day. And it's like a very, very common, like, I guess appetizer over there, but I just can't get behind eating raw meat and onion. So that was like not it for me. So that was my no-go, never again. And then I will popcorn over to anyone who wants to pick it up. I'm not going to call on anyone specific today, that is, even though you gave me PTSD already.
Charlie Xu: Okay. My least favorite food is blue cheese. That's a good one.
Steven Hanna: That's a funky one.
Charlie Xu: It's an American type of cheese. It's like very stinky. And a lot of people are adding it into salads. That's not my favorite at all. We have stinky tofu. It's also stinky, but it's just a different type of stinky.
Klansys Palacio: Whoa. Okay, mine, I do eat like vegetables, but ladies' fingers will never be my favorite. It is absolutely like, I really don't like the taste of it, the ladies' fingers, even if it's a vegetable. So, yeah, my, I've actually like grown, grew in a province area where you can eat a lot of vegetables, but that, that ladies' fingers will be my no-no forever. Well, it's my first time to hear the okra, it's called a lady's fingers.
Charlie Xu: I searched it, and that's, oh, okay. Oh, you called it okra too, here too.
Klansys Palacio: Yeah, I called okra.
Charlie Xu: Oh, interesting. It looks like that.
Steven Hanna: And then ladyfingers over here is like an Italian dessert type of thing. So I'm like, you don't like sweets? I'm like, you, no, no. I'm like, you look like a person that enjoys sweets, because I can recognize, real recognize, real.
Carmee Sarvida: Mine would be, I tried eating Indian food, and we tried the lamb curry. I didn't like it. think that's the, like, that's one of my favorite, one of my, like, least favorite food. Like, it's just, it's stinky for me, like the lamb, like I'
[...transcript continues...]
Type: charlie_kristin_sync | Duration: 17 min | Charlie's words: 1351
Speakers: Charlie Xu, Kristin Neal, Paula Cia
Charlie Xu: I saw I was trying to delete it. I know you already deleted it. I tried to set the meaning and like everything. You're just one step ahead of me. That's funny. Okay. So, yeah, let's quickly go through. I feel a little bit like there's things we have so many trade shows coming up. This meeting is being recorded. Paula, I know you're proud of it with artworks. So maybe we'll just quickly go through what we have done, what is on the pile, what we need to just make sure we get everything covered. On your site, if you think it's too much, let me know if any sites I can help to work on it. So let's quickly, um, since I don't feel like we have, we have, we're like overwhelmed with by the time we still have. Um, one, one, one week and a half for Ken, probably like a little bit more for, uh, for Shape America. And since Shape America, it's sewing, um, I, I, I adjust the easel and the, I think the 160, um, artwork you did, it's fine. Yeah, it's very small. doesn't, it just shows us there. And, um, and besides we have the banners, we're still waiting, um, people to give in to us. Um, so we're like, even just upgrading little by little, we still have time to, to get it done. Um, also for Ken, um, the events, um, Chris brought up, we, we need to have the, the easels for, um, color and shape design. Um, Maybe Chris, is that all in the documents?
Kristin Neal: Yes, ma'am. Yes. I'm pulling it up right now. I sent that one to you, right, Charlie? Did I send it in the click?
Charlie Xu: want to make sure I'm opening the right one. Hold on, like, there's a lot.
Kristin Neal: There's so much.
Charlie Xu: I have notification come in.
Kristin Neal: Oh, yeah, that's all me. Sorry, I just sent you all the pictures from Armando.
Charlie Xu: Oh, yeah, yeah. Hopefully there's something in there. I don't think so. I don't so. Okay.
Kristin Neal: Okay, here we go. Let's pour the slide.
Charlie Xu: Oh, is that a playdate? Playdate? Yeah, that's a playdate. Oh, I see. see.
Kristin Neal: I don't know. Thank you. Okay. Okay. There we go. Here's the sticker specifications at this size. And then let's use, it might be on the other one. Let's see. There we go. Also printed large for reception visibility. So these are the, just this slide, just to make.
Charlie Xu: Okay. So it's pretty much the, as similar as how Paula designed for the slides, right?
Kristin Neal: Just. Yes.
Charlie Xu: Do we turn it into a vertical way?
Kristin Neal: I would.
Charlie Xu: Okay. Okay.
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