144 meetings where Steve speaks
Date range: 2024-10-10 to 2026-02-13
Type: with_quan_other | Duration: 12 min | Steve's words: 834
Speakers: Matt Stevenson, Quan Gan
Quan Gan: And also, I wanted to just get your permission to record it by a note and that way, you know, we can.
Matt Stevenson: Yeah. No worries. Okay. So I got it pulled up, got my keyboard hooked up, got the, you know, beginning screen. So it says continue or skip for now, it says, and just few steps you can register and set up with your Zeus, I don't know how the glare is on there, there you go. One thing I want to just to make sure that the glutes won't, can you click on skip for Yeah. Yes, sir. Okay.
Quan Gan: All right. So. All right. Then we'll go to devices, the third tab, yeah, okay, so you can ignore the stuff at the top of the mouth, but let's wait. Actually, if you take a peek at the object that are charging, do you see if they have any Wi-Fi bars on their screen? Open that lid a little bit.
Matt Stevenson: So how do you know?
Quan Gan: Yeah, you'll see there should be like little wife.
Matt Stevenson: Okay. Yeah, they do have Wi-Fi bars right next to the 7.07. Yes, I see.
Quan Gan: So if those Wi-Fi bars are on that indicates it's connecting to the system and you can verify that by hitting the reset devices button at the very top there. Okay. And then come from. Yep. and then it should re-detect them, so in a few seconds. Let's take a little bit longer than I would expect. Have you gone through the screen before?
Matt Stevenson: No, well, I mean, I've clicked on the device's screen but I never mess with any of them or reset any of the devices.
Quan Gan: Yeah, it's interesting that it's not showing connectivity there. Um, what about, can you take a look at the white router that you have on top of the lid? I just want to make sure it's plugged in correctly. Oh, yeah, that's the issue right there. Okay, let's plug in the rock board. Now, was that unplugged at some point?
Matt Stevenson: Well, my, uh, my technology director had what, now they weren't connecting before when I was messing with it. And so he was trying to connect w
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Type: with_quan_other | Duration: 68 min | Steve's words: 3163
Speakers: Eric’s iPhone, Quan Gan, Steve
Eric’s iPhone: How do you do that hair gets longer and longer so quick I guess so I don't notice it jealous dude my hair the amount of time it would take my hair to get like that would like three years well I guess the same for beard so I got this in here give me this man yeah so good to see you guys it's been a hot minute yeah you as well good to see you both yeah Steve how was your honeymoon it was nice it was really fun we had a good time we stayed in Pennsylvania took me to a resort to as a kid and there's a lot of nice memories you shared a lot of the stuff that made her happy as a kid and Was enjoyable to share the time with each other.
Quan Gan: It's awesome. That's really good.
Steve: Yeah.
Quan Gan: Yeah, how long are you? Were you out there for?
Steve: All together, I believe eight days Including travel time put a lot of miles on driving. I think I drove close to about 1600 miles and I want to say about those eight days a fair bit of driving Yeah, okay, but it was beautiful to get like that in New England fall transition and all the leaves and see all those beautiful colors and have like that golden kind of area come through so I That was really kind of nice to be in that spot Okay, nice eight days sounds short Wasn't sure you had to go back right it does it does we had to kind of like get right back into things And then we told each other, you know, all right, let's Let's uh get a little bit more time under our belt little bit more planning for a Europe vacation, spend some time like actually out there, explore a little bit, see things that we've never thought we would see before. So that's what we're going to be using this next few months to do is just get some time, get some money, and then just do some nice little like honeymoon version to do another week or 10, 12 days somewhere.
Quan Gan: Yeah, I think it's super important to be really intentional and get it into that calendar. So you guys both have something to look forward to.
**Steve
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Type: with_quan_other | Duration: 16 min | Steve's words: 1478
Speakers: Quan Gan, Steven Karaduzovic
Quan Gan: Howdy. Can you hear me?
Steven Karaduzovic: Hey, how are you?
Quan Gan: Doing well? You?
Steven Karaduzovic: Happy Thanksgiving. happy post Thanksgiving.
Quan Gan: Yeah. How was your holiday? A couple of the kids got sick.
Steven Karaduzovic: no. Yeah, it's alright though. The bed full is what it is.
Quan Gan: Yeah. No, but it's it's good. It was good to take a break. Just came back from China last week. So I'm still adjusting to that.
Steven Karaduzovic: How's the time zone adjustment been for you?
Quan Gan: Mostly, mostly good. But then I'm going back end of this month or three days trying to make it. I'm trying to go there. Faster than the jet lag, but you can catch up with me.
Steven Karaduzovic: We'll see Before your body can even register that there's been like a REM cycle change It's like, all right, I was here and I was there.
Quan Gan: Well, let's see me do it again Yeah Cool that good. Well, I'm glad that you ever you're having safe travels and that you had a good Thanksgiving despite it being You know sick and sick with the kids Yeah, okay, I I was fine. No, I just the kids were one by one But was it like the miserable domino effect of like, you know, the sniffles crying that I want the attention I need I need care Not well not so much. Just my my son had a fever the first day two days And I dissipated and then thought everything was fine and then my daughter eventually got it Yeah, no, they're just kind of delayed over the course of like four or five days and then And then my wife is tending to all of them, so so she's pretty drained. She's just like, you know, she also kind of caught a minor version of it. Yeah.
Steven Karaduzovic: Right. Right. Just like the tail end of like, right, the kids got hit by this because their immune systems are children's immune systems.
Quan Gan: But as an adult, this still affects me. Yeah, exactly. Yeah.
Steven Karaduzovic: And you were okay the whole time.
Quan Gan: Ye
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Type: with_quan_other | Duration: 57 min | Steve's words: 4337
Speakers: Quan Gan, Steven Karaduzovic
Quan Gan: Hey, hey, how are you doing pretty well? It's came back from a weekend of skiing. It's pretty easy about that.
Steven Karaduzovic: Nice. Where'd you guys go?
Quan Gan: We went to June Lake.
Steven Karaduzovic: You know where that is? Not familiar.
Quan Gan: It's, you know, you know, Mammoth Mountain?
Steven Karaduzovic: I am familiar.
Quan Gan: Yeah. So it's actually kind of like the little sister to Mammoth. It's actually only about 20 minutes, 30 minutes away, but because Mammoth is so popular, nobody ever goes there to June. So even like on a weekend and even right after the snow, it's still relatively like, you know, like pretty open for people to go.
Steven Karaduzovic: Yeah.
Quan Gan: Yeah. Nice family friendly place. The kids get to ski free. Yeah. So really nice two days and they get out there.
Steven Karaduzovic: Good experience. How'd the kids do?
Quan Gan: The kids. They like it. They're they're not as diehard as me. So they have to take breaks that but you know mom is there So they can they just go back to the shallow and hang out with her and then they come back up whenever they're ready Yeah, no nice. It's been a dream because like if I drag my kids and just like me and one other Oh, I I work them so hard that they actually don't like it anymore I guess it's it's like a standard level of push, right?
Steven Karaduzovic: Like no, this is yeah, I'm first-year to last-year, you know You know too bad That's what that's what my friends and I the same exactly.
Quan Gan: It's worth we're there at 8 15 booted strapped in by like 8 30 8 40 For 9 o'clock Exactly well And because it was like snowing All the hotels are booked so we had to book at the This place like down at the bottom, which is an hour away. So we need to get up at 530 drive an hour and then get everything ready and be prepped for first lift and they start at eight. you know, it's even earlier.
Steven Karaduzovic: Yeah. Yeah. And then, and then th
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Type: strategy_with_quan | Duration: 66 min | Steve's words: 3578
Speakers: Eric, Kristin Neal, Quan Gan, Steven Karaduzovic
Quan Gan: Okay. Okay, everybody here other than Charlie? Okay, well, we'll get started. We'll wait for her to pop in if she's able to, yeah, welcome. This is our first little powwow. Have you guys met Chris? I think some of you, Steve, you've met Chris, but Eric, not yet?
Eric: Not yet.
Quan Gan: Okay, so you guys all know me, that is an intro, Chris has been working with us over a year now, and her role is our... partner relations director, it's kind of an all-encompassing role, but at the end of the day, it's really just making sure that Z-Tag moving forward can really build deeper relationships with every person we engage. Whether that is a customer or whether that's our internal team, but pretty much anything that the brand eventually touches, we want to make sure we have a lasting partnership. Chris, you want to say hi or maybe tell them a little bit about yourself?
Kristin Neal: I'm just so excited to finally meet you. I've seen all your videos. It's nice to finally get to hear from you and I'm very, very grateful. Thank you so much for everything that you've done with the kids. I love every single thing that you're doing and I just can't wait to give that to everybody to do, so thank you.
Quan Gan: Eric, maybe would you be able to just... give Chris a quick rundown of you know how our company is intersected and where we are today.
Eric: So yeah I'm a full-time PE teacher and like a year last summer maybe two summers now I was looking for something that was kind of like video game like but movement-based and that's how I came across ZTAG and I was doing a lot of research on it kind of trying to talk to people that have had it and then finally decided to reach out and I start to talk to Stan a little bit and we got talking and we really saw that I think both of us teaming up together can really benefit to both of us and really get ZTAG out as many kids as possible because it is a brilliant brilliant tool that I think is it's going to blow up like it's just
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Type: strategy_with_quan | Duration: 59 min | Steve's words: 3109
Speakers: Eric’s iPhone, Kristin Neal, Quan, Steve
Kristin Neal: Hey, how are you?
Quan: Hey, good. The timing cannot be better. We just watched the last performance of the professional finals. Yeah, it was like, the room in there is just electric.
Kristin Neal: What?
Quan: Yeah, it's pretty crazy. Oh, man.
Kristin Neal: That's so cool. So you're seeing the Gio in 10 years?
Quan: Yeah, hopefully we'll see.
Kristin Neal: Yeah, we'll see.
Quan: I mean, this is the national level, the top of the top. And actually, the two top competitors are both his teachers.
Kristin Neal: Oh, I love it. Really competitive against each other?
Quan: They're friends. They're friends. But, you know, on stage, then, you know, everybody's doing their best. And yeah, different styles is just amazing. Absolutely. So cool. Yeah. How are you?
Kristin Neal: Good. Good. It's been a very busy day.
Quan: It looks like Steve is on his way. Okay. Okay. Is Eric joining?
Kristin Neal: Yes, he is joining. He's a little bit behind. He's putting the kids to bed.
Quan: Yeah, mean, it's such a contrast, even jumping into this meeting, because my heart was at my throat watching them.
Kristin Neal: I have an agenda with them. Do you want me to just kind of run through it briefly with them?
Quan: Sure. Okay. Yeah, that'd be great.
Kristin Neal: Yeah. And we can just send it to you.
Quan: Well, I'll stay in. There's like a little bit of thing before they announce the awards.
Kristin Neal: But once they announce it, I got to jump. But I think it might be half an hour before that happens. Okay.
Quan: Yeah. Yeah. It's a whole other world here.
Kristin Neal: It's like you're on another planet.
Quan: Yeah. Oh, yeah. Oh, Seriously. Yeah. And then... You know, it's a whole family affair. My parents came, and we even had some local friends in Vegas. They showed up. Yeah, full support.
Kristin Neal: That is so cool. That is so, so cool. Yeah, let's be electric in there.
Quan: One second, I'm going to get some water here.
Kristin Neal: Okay.
Qua
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Type: strategy_with_quan | Duration: 63 min | Steve's words: 3775
Speakers: Kris Neal, Quan Gan, Steve, Steven
Steve: Hey, hey, how's it going? It's going well. Was that Jerry in the background?
Quan Gan: Yeah, did you see him? And Charlie's in the back too.
Steve: Jerry, Charlie, hey, how's going?
Quan Gan: How's your weekend?
Steve: It was good. It was good. It was slow. was nice. Finally able to catch up with the family, spend some time with the wife, and just relax. How about yourself?
Quan Gan: What were they? Because he was cleaning my son's room.
Kris Neal: Hey, Charlie.
Quan Gan: Hey, Steve. Hey, Chris.
Kris Neal: Hey, there.
Quan Gan: Chris, have you met Jerry before?
Kris Neal: Yeah. Terry, how are you?
Quan Gan: You'll see them in a couple of weeks. Yeah, they're just going to be silent observers on the side. How is your guys' work? Do you want anything interesting?
Kris Neal: Steve, do you want to jump in? It looks like you're looking for the button. I didn't want to jump in.
Steve: I'm not an Apple user. This is like foreign to me. I'm on an iPad that I use maybe once a month.
Quan Gan: I don't know what I'm doing.
Steve: I was just saying how my weekend was kind of slow and nice. How about you, Kris?
Kris Neal: It was really good. So my dad's been in the hospital since May 26th here in Evansville. He came from my son's graduation. son's graduation. And then the night before, like every year, it's our... Anniversary of being in this house on the 4th, so like every year we kind of do something special, and this year we were going to cancel it because of everything that's been kind of going on, and we were just kind of like overwhelmed, but I woke up that day before, just really appreciative, and just like, it's okay, the house is a mess, everything's a mess, I'm a mess, like, but it's okay, like, it was a really good waking up, and we still did it, we still had friends over, it was so much fun. A lot of fun, yeah, big.
Steve: Nice.
Kris Neal: Yeah, how about you guys, Quan, Charlie, how did you guys?
Quan Gan: It was a p
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Type: strategy_with_quan | Duration: 58 min | Steve's words: 39
Speakers: Charlie, Eric-WatchOut, LLC, Kristin Neal, Long Island Laser Tag
steven: Hey, Kris. Hey, Steve.
Kristin Neal: How are you?
steven: Audio is not working.
Kristin Neal: One second. Oh, no.
steven: Test? Test? Yep, I can hear you.
Kristin Neal: Can you hear me?
steven: Perfect. Yep.
Kristin Neal: Woo-hoo!
steven: And then for the math.
Kristin Neal: Oh, no. You froze.
steven: You froze. Now you're- Terrible laptop video from five to eight years ago.
Kristin Neal: You sound like an alien. and it's so cool. cool. There we go. Should I try turning off the video? Does that help?
steven: That's on my end.
Kristin Neal: There we go. I can hear you. Thank you.
Quan: Hello? Hey, sorry about that. Oh, what's up? Is everybody here?
Kristin Neal: Yeah, Steve was on, and then he got, I think, did you get booted out, Steve? Sorry about that. He's having some Wi-Fi issues.
Quan: Okay.
Long Island Laser Tag: I'm here. There we go.
Kristin Neal: Hey, Steve.
Quan: I'll be on the road for the next hour.
Kristin Neal: Cool.
Quan: We're just going to merge in, and then the car will drive. Is that the truck? Yes. I'm in the truck.
Kristin Neal: It has the self-driving.
Quan: Kids are here.
Kristin Neal: Hey, guys.
Quan: Hi. Very cool.
Kristin Neal: Where are you guys headed?
Quan: Oh, we're headed back home. Gio was at his yo-yo meetup. It's his monthly Sunday yo-yo meetup that's an hour away.
Kristin Neal: back home. we're we're we're back Oh, we're back back Oh
Quan: And Charlie just came back from Orlando this morning. They were supposed to get back yesterday around noon. That never happened. They got like a whole day later. Yeah, like everything got delayed. And then they said even the captain left and basically they went off duty and everybody had to just bail. They slept at the airport for a day.
Kristin Neal: No way. It's kind of nuts. I hope they were in the lounge at least.
Quan: I think they probably were at the lounge at some point, but not all the whole time. Wait, what? They were sl
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Type: strategy_with_quan | Duration: 62 min | Steve's words: 2821
Speakers: Eric-WatchOut, LLC, Kristin Neal, Quan Gan, Steven
Quan Gan: Good. Are you ready?
Kristin Neal: No.
Quan Gan: What time are you leaving tomorrow? 6 a.m. Oh, wow. Okay. Wow.
Kristin Neal: Yep. Okay.
Quan Gan: Just a few hours left.
Kristin Neal: Yes. I had to get... I've been lazy. To be honest, today I was lazy.
Quan Gan: Good. It's Sunday. Yeah.
Kristin Neal: Yeah. I actually even took a nap earlier.
Quan Gan: I took a nap just now. Nice.
Kristin Neal: I know.
Quan Gan: It's... Yeah.
Kristin Neal: Seriously. a good nap.
Quan Gan: It's a good habit.
Kristin Neal: Yeah. Oh. Hey, Steve.
Steven: Hi, guys.
Kristin Neal: Hello.
Steven: It looks like a beautiful day out in California.
Kristin Neal: How is it out there in New York?
Steven: What did you do for that guy? 97 degrees, 90% humidity.
Quan Gan: Basically the equivalent of a swamp.
Kristin Neal: Oh, my my God.
Quan Gan: Thank
Kristin Neal: Yeah, that's some humidity right there.
Steven: I had to work on our beach today, so it was not great. It must have been nice, huh?
Kristin Neal: A little bit? A little bit nice by the beach?
Steven: I have a bald head that can't trap any sweat. It's terrible.
Kristin Neal: Oh, no. Oh, no.
Quan Gan: ZTAG beanie.
Kristin Neal: Yeah. All right, guys, should we go ahead and get started?
Quan Gan: Yeah. Eric can jump in.
Kristin Neal: All right. So for this week, let's get started with hearing where your favorite ZTAG in action was this week. Steve, where? Yeah, ZTAG in action. Steve, I would love to hear, where was your favorite place where you saw it this week?
Steven: Oh, come on. I'm biased. You can't ask me that. It's where I was.
Kristin Neal: Exactly. That's what we want to hear.
Steven: Let's hear it. it. you. Okay, so I went to a really, really nice arboretum out in Long Island that was actually part of a library. It was donated to the library. So instead of having the ZTAG program indoors, they decided to have it in the arboretum, which had this really cool enclo
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Type: with_quan_other | Duration: 27 min | Steve's words: 1528
Speakers: Eric, Quan Gan, Steven
Quan Gan: Hello, guys. Can hear me? Hello?
Eric: I can hear you.
Quan Gan: Okay.
Eric: Hold on. I'm trying to connect my Bluetooth. Thank you. Where are you going, Quan?
Quan Gan: Oh, I'm actually heading back home. I might be out of signal for about five minutes, because today has been a dog day. Like, we're trying to – the dogs are – some of them have, like, flies biting them, so I had to relocate them. had to get, like, two new kennels and set all that up in the back. All this, like, dog supply stuff. Yeah.
Eric: Multiple trips to the pet store.
Quan Gan: Yeah.
Eric: Darn dogs.
Quan Gan: I know. Well, darn flies, because it's, like, out in the country and it's hot, and they're just getting attacked like crazy.
Eric: We were getting attacked this weekend, camping. Luckily, they weren't biting, but they were just all over the place. Black flies.
Quan Gan: Oh, yeah. Yeah, those, they're so annoying. Is Steve there? He's logged in, but I don't see I am, just give me one second, I got one thing. Okay. Kristen might be in Uber right now, driving to my place, so she may not be able to... ...join us, just to get out. Okay. You guys mentioned me about Fathom, but I forgot to talk to myself and catch up, I guess. Because I'm going through the canyon, I'm going to go through a dead zone real quick.
Eric: Sure. He's gone. Oh, there you are again.
Quan Gan: Steve, you make your back all right?
Steven: My dog is just bugging out. She's like, now it's playtime. I've slept for 30 minutes.
Eric: It's all about the dogs.
Steven: Come here, little bean.
Eric: We went an hour out of our way to get our dog today. This is string bean. You're a little string bean?
Steven: You're being – yeah, I know. You love me so much. Thanks for the kisses. After. After. After. Your mother's out of town. We can't tell her about those kisses.
Eric: Yeah.
Steven: Dude, that hype video.
Eric: I'm going to keep it. Oh.
Quan Gan: Yeah. That was fun.
Eric: I think Cha
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Type: strategy_with_quan | Duration: 52 min | Steve's words: 2789
Speakers: Kris Neal, Quan Gan, Steven
Kris Neal: Hit and go. Well, yeah. No comment. That's okay, though. I'm able to. I'm here. Hey, Steve.
Quan Gan: Howdy.
Steven: Hey, guys.
Quan Gan: Hey.
Kris Neal: Hello, hello. How are you?
Steven: Okay. How are you guys?
Quan Gan: Good. So, yeah, I mean, thanks for meeting early, because not only do we want to talk about the thing that you're working on with us right now, but Chris also had a couple of notes you wanted to share before we have the meeting right after this hour. Yeah. But it seems like you've had a chance to at least do one pass with it, right? So we wanted just to talk out the points.
Steven: Yeah, for sure.
Quan Gan: Do you want me to do a screen share, or how do you want to present it?
Steven: If you want to do a screen share, and I can follow along, because I also have my monitor on this side, too. That I'm going to be scrolling through on this.
Quan Gan: Okay. Let's see. Yeah, Kris, I created an additional copy of what you had reviewed because you put some comments on it. So I wanted to give a fresh copy over to Steve and then have him make his comments, and then we'll just discuss and rinse. Cool.
Steven: Yeah, okay.
Quan Gan: All right. You guys can see my screen, right? Yes. Okay. And then I also made a first round of comments back, but we can get into that later. Okay.
Steven: All right. So the first thing that I had highlighted was the employee versus W2. Mm-hmm. I think I'm probably going to go W2 versus W2. Underneath you guys versus subcontracted LLC. Yeah, I think that's okay. As long as you guys are okay with that, I'd love to be a part of that.
Quan Gan: Yeah, and this was also a decision that Kris and I had a pretty extensive conversation about. Did you happen to make that decision with some AI assistants?
Steven: Yes, but that was also in addition to what my plans would be in the next five years. So to get better eligibility for housing, I would need that status as a full-time employee. S
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Type: strategy_with_quan | Duration: 63 min | Steve's words: 1301
Speakers: Allan Katzen, Eric’s iPhone, Erik Maxwell, Julius Freeman
Kristin Neal: Here comes Eric. Okay.
Quan Gan: This is Eric Maxwell. Yeah, and we have Joel.
Kristin Neal: Okay. It's a bunch of note-takers. We have Alan. Hey, Alan.
Quan Gan: Hey, Eric. Oh, he doesn't hear me yet.
Kristin Neal: Hey. Good evening.
Erik Maxwell: Good evening, Eric.
Kristin Neal: How are you? I'm good, thanks. Good to see you.
Erik Maxwell: Yeah, good to see you. I'm going to stay muted once this gets going, because I'm in a hotel lobby.
Quan Gan: No worries.
Erik Maxwell: Hi, Joel.
joelc: How are you doing tonight, Joel?
Kristin Neal: Good, good, thanks.
joelc: How's it going?
Kristin Neal: Good, good. Thank you. We've got Dana. Steven is joining us. Hi there, Ellen. How are you?
Quan Gan: Alan, I don't think we can hear you.
Kristin Neal: There we go.
Allan Katzen: Can you hear me now? Yep. Here go.
Kristin Neal: And we have Dana and Steven. Thank you so much to you both for joining us tonight. Okay, give them one more minute, Quan. Yep, that'd be great. All right, let's go ahead and get started. Let's start with introductions. Would that be okay, Gipon? Yeah.
Quan Gan: How would you start us off?
Kristin Neal: Hi, everybody.
Quan Gan: You guys already know me. Just in case. Yeah, founder and creator of ZTAG. Just really excited and happy to be here. Our earliest supporters and partners, and this is an inaugural event where we're actually bringing everybody together to hopefully be able to share collective knowledge and elevate our end users' experience. So thanks for being here. Kris? Thanks, Quan.
Kristin Neal: Hi, everyone. My name is Kris Neal. Been here with ZTAG for about a year and a half. I am currently the Director of Partner Relations. So I'm excited to be here, and I'm excited to hear where we can partner even deeper. Steven, about yourself? Steven, forgive me for not knowing how to pronounce your last name.
Quan Gan: It's okay.
Steven: No worries. My name is Steven. I am one of the ZTAG early purchasers and ki
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Type: strategy_with_quan | Duration: 67 min | Steve's words: 3392
Speakers: Charlie, Eric, Quan Gan, Steven
Quan Gan: We're about to board a plane.
Charlie: Does it take?
Quan Gan: I'm doing.
Charlie: Who else in the meeting room? Just us?
Quan Gan: I think Steve's joining soon.
Charlie: Okay.
Quan Gan: He may sign the contract in the next couple of days.
Charlie: Okay. Start when?
Quan Gan: Next week? We'll see. Maybe.
Charlie: Okay. Is there any other people joining us?
Quan Gan: Is Eric joining us? He might, yeah.
Charlie: Okay.
Quan Gan: Did your mom say you have to go to the Hello.
Steven: Hey, guys.
Quan Gan: I'm about to leave your time zone, Steve.
Steven: Oh, no. You're leaving Detroit. Wait.
Quan Gan: Oh, goodness.
Steven: Whatever will you do without being in Detroit? It's just our Northeast talk for the Midwest in that area.
Quan Gan: Yeah, we got here, and it was kind of pouring. And then we went camping, and it was kind of a wet camping experience, but it was so fun.
Steven: Hi, Charlie.
Charlie: Hi, Steve.
Steven: How are you?
Charlie: Good. I just attended a two-day art workshop with a well-known artist.
Steven: Oh, how was it?
Charlie: It's fantastic. I really love her style. She's very inspiring. So, yeah, it got me back to drawing again. I felt like it's like a new.
Steven: Nice. What was the name of the artist?
Charlie: Colin. I don't know how to say the last name, but her style is very, the color is very vibrant, like full of joy, a lot of floral and little figure animals. So, yeah, it's fun.
Steven: Nice. What's up, Eric?
Eric: What up, everyone?
Steven: How was your trip back from your trip?
Eric: It was good. It was good.
Steven: Nice.
Eric: Feels good to be back. We got a little bit of time before school starts up, so we're just trying to enjoy the time.
Steven: Nice. When does... does... What is a school startup?
Eric: I think it's September 2nd. Too soon.
Steven: I was going to say, those 90 days go by pretty damn quickly.
Eric: my god. It's so fast. Every year
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Type: strategy_with_quan | Duration: 52 min | Steve's words: 3460
Speakers: Charlie Xu, Quan Gan, Steven
Charlie Xu: This meeting is being recorded. Sarah just had a friend's birthday party, but it's super hot over here these days.
Steven: crazy. was going to say, my sister was telling me you guys have a heat wave.
Charlie Xu: Yeah. Yeah. It's crazy.
Steven: I can imagine. So how hot is it by you guys right now?
Charlie Xu: Right now?
Steven: Curious.
Charlie Xu: 92?
Steven: Oh, jeez. Sheesh. You got a whole week of 92, 91, 93, 93.
Charlie Xu: Tomorrow will be 99.
Steven: Oh, my goodness.
Charlie Xu: Yeah. I'm sure there's sometimes it's over 100 for sure. Yeah.
Steven: That's intense.
Charlie Xu: Yeah. Like whole week or 90 something. That's the part of the California I don't like. The summer is just too hot.
Steven: I know this, this late end of summer for the past two and a half, three years, it seems you guys have been getting this like two, two week cycle right before it shifts into fall where it gets extremely hot for two weeks, like 10, 10 days, 11 days is what I noticed last year. And then you switch right into fall and then it's almost like it never happened.
Charlie Xu: Well, yeah, I hope it passed quickly. Me too. My plants are, the plants in my garden are dying, like I can't feel they are droughting. I don't know if maybe the leaf will be baked to be crystal.
Steven: They're screaming, begging for some shade.
Charlie Xu: Yeah, yeah.
Steven: That's tough.
Charlie Xu: Yeah.
Steven: That's tough.
Charlie Xu: How was your weekend?
Steven: It was good. We had a few events. We just finished one of our other events about an hour ago, so we just got in. Mm Mm Um. Mm And now we're relaxing a bit. So, yeah, that's good.
Charlie Xu: Yeah, so cool. Yeah, actually, I was working with, so we have an agency, Mattel, he's helping us to try the social media.
Steven: Okay.
Charlie Xu: So we're trying to put in different contents out there. And there's one is the interview Ricardo took, you and Kwon durin
[...transcript continues...]
Type: strategy_with_quan | Duration: 21 min | Steve's words: 738
Speakers: Charlie Xu, Kris Neal, Quan Gan, Steven Hanna
Quan Gan: We'll give him another minute.
Kris Neal: We were just meeting. He's coming. He was jumping in.
Charlie Xu: I have a question over here. So I was using HR to do some research of setting up the Gusto, but it just gave me an example of, like, like, Carmi, every, like, team member, everyone who has reached KPI and who hasn't. Is that real? No.
Kris Neal: Okay. We don't have KPIs yet.
Charlie Xu: Right. Okay. It's just a hallucination.
Kris Neal: Okay. Okay. It's weird.
Quan Gan: Hey, Steve. Okay. I'm keeping my video off because I'm in bed in the middle of the night. But I need all three of your opinions because they really matter since this is going to impact. sales and cash flow. Um, just to give you guys some context, um, uh, we wanted to have differentiation between, uh, products, between education and professional in the beginning. Um, I think there were a couple of reasons. One is from an application standpoint, um, there's, you know, there's some fundamental differences in gameplay and usage. And then a long time ago, uh, Stan, much more assertive than I, wanted to keep it differentiated because he, he was afraid of cannibalization, where, uh, you know, if a school sees a professional operator with a similar device, that they may, um, somehow not want to buy a product for whatever reason. Um, I had a counter-argument saying that you'll find, uh, let's say a PC or an Xbox in both educational and professional settings. And you would put in different software to run it for those different settings. He strongly disagreed back then, so we basically tried to separate it, at least in the software. But then later on, you know, when we're trying to launch the V3, we're thinking of separating it even visually, too, by selecting a different case color. And so we've historically tried both a yellow and a blue case. But here, as we're jumping over to V3, we're trying to figure out, okay, do we want to continue asserting some kind of a difference between the t
[...transcript continues...]
Type: training_solo | Duration: 39 min | Steve's words: 4209
Speakers: Michael, Steven Hanna
Steven Hanna: This meeting is being recorded. Thank you. This is Steven. I believe you had selected 12. Do you need to do 1230? Okay. There should be a link in your email. Did that not go through? If you see the Cowardly link, there should be an email that you got once you confirm the meeting. Really? Did not send? Okay, give me one second and I'm going to send over this Zoom link to you. Sorry about that. I should have automatically done that. Let me copy and paste this. And I'm going to send this over to your email, the Sports Talk email. I have the delay. Yeah, I'm sitting in Zoom, I'm like, Michael is pretty on top of things. I was brought up to speed on your stuff, and I'm like, Michael should be here. What's going on here? All right. So, and can you just confirm that email? Just sent that over your way. We love the way that things get routed through these signals and airwaves nowadays. As long as it's the right airway. Also going to jump into my phone here and text you it. No, but kind of Barbera, I did grow up on. But funnily enough, the Boomerang Channel on Cartoon Network is one of my favorite all-time channels. And everyone always says it shows how aged I am. And I just say, no, it just shows how cultured I am and how uncultured you are to all of us. say... Like... would say... ... ... ... Thank There's a whole world before this. Okay. I'm just going wait for the notification. Okay. Sounds good. I'll jump on the computer. There you go. All right. Can you hear me?
Michael: I believe you might be muted, but I will take that as a yes. hear me now?
Steven Hanna: Awesome. Okay. Well, first off, thank you for being so patient. I appreciate it.
Michael: No problem.
Steven Hanna: I got the pre-meeting questions. questions. I got So I wanted to kind of start there, but I do want to say this is a really cool meeting point for someone like me. I was in a position where I was getting out of teaching and came across ZTAG. So in my transition out of teac
[...transcript continues...]
Type: training_solo | Duration: 38 min | Steve's words: 4064
Speakers: Michael, Steven Hanna
Michael: This meeting is being recorded.
Steven Hanna: Excellent. Okay. I left off by saying, I took a look into your case stuff, and I care about you as if you are a family member of mine, and the only thing I can do is say that whatever support you would need in your journey with ZTAG, and if there is anything I can do to assist, help, guide, structure, format, anything, I am more than happy to help you in that in any facet. My entire purpose here is to do exactly this and make sure that you're supported.
Michael: Okay. Perfect. Thank you. I'm looking at this, and I want to try and do two things. One, I want to be able to be mobile where you're going around to different events. Two, I got to thinking, okay, what if... Um... Um... Um... Like Lazer Tag, we leased a business place like Target, heavy foot traffic, and had that going there too. Is that a possibility?
Steven Hanna: Yes. However, in full transparency, I run an entirely mobile operation. So my exact domain is mobile. My prior domain was mobile. I'm getting used to it. It's, man, signing that paper and taking a step back.
Michael: Now it's not mine. It's mine. I don't know. But the mobile element of this actually affords you more comfort in choosing where you are and choosing who to work with. Okay. And not in the fact of people just walking in.
Steven Hanna: Correct. I have personally not seen this in a successful walk-in venture. Um, and I personally think... That can be attributed to people's perception of what laser tag is. When somebody hears gumless laser tag, if you didn't know what ZTAG was, you would have no idea what gumless laser tag is. Is it a hand thing? Is it an arm thing? What do I do?
Michael: Right?
Steven Hanna: So I think a brick-and-mortar location would be slightly challenging to be successful at this point, because there's just not enough branding behind gumless laser tag. There's probably four different types of gumless laser tag. ZTAG is one of those options.
[...transcript continues...]
Type: leadership_sync | Duration: 79 min | Steve's words: 2811
Speakers: Charlie Xu, Kristin Neal, Steve K
Kristin Neal: Hey, Charlie. How are you?
Charlie Xu: Just try to get things done.
Kristin Neal: Yes. Hey, Gia. How are you, kiddo? Is there a...
Charlie Xu: I ask them not coming into my meeting. Like, don't pop into my meetings.
Kristin Neal: Mama's got to work.
Charlie Xu: See, this room, it just has curtains, but not the doors. I probably need to have a place to have a hard door and have a lock.
Kristin Neal: Right. To myself disappear.
Charlie Xu: Yes, so true, so true.
Kristin Neal: Yes. I remember those days. I remember I couldn't even go to the bathroom with the kids. Like, they would follow me every time. I know.
Charlie Xu: Yeah, have you seen online there's, like... But it's kind of funny that mom put herself into the gigantic dog cage. And the kids are around it and try to get in. Oh, that's so funny.
Kristin Neal: I totally believe that, though. Yes.
Charlie Xu: Oh, that's so funny.
Kristin Neal: That's hilarious.
Charlie Xu: Yeah, it is. I think Quan, his flight got delayed. I don't know if he's going to join us or not.
Kristin Neal: Probably not. Okay. Yeah.
Charlie Xu: Gotcha. So, yeah. Is Steve going to join us? Yes, he has every intention.
Kristin Neal: Okay, cool.
Charlie Xu: Yeah, so, and Steve has mentioned that if he is thinking of coming to the event, and Quan felt like it would be better if he can come. And also, I do feel like it, because I'm not a person, you know, like, so good at his system. Thank And telling, I'm just there probably helping set up, but doesn't really need me to set up up there. And I do feel like kids are there. It'd be good, fun to caught some attentions. But still, like, we have six people on the list. Seriously? Like, other people just wanted to. I just feel like it's just two big teams of being there. And I don't want, like, the kids kind of like this. Because I remember last time, there's no kids. Everyone is learning, and, yeah. Hey! I like that hat! And we can see your face, Steve!
Kristin Neal: T
[...transcript continues...]
Type: other | Duration: 26 min | Steve's words: 1019
Speakers: Steven Hanna, Tin DG
Tin DG: This meeting is being recorded. Hi, Steve.
Steven Hanna: Good morning. Hey, good morning. How are you?
Tin DG: I'm good.
Steven Hanna: How has life been besides being almost evening for you? But you're used to working at this time, right?
Tin DG: Yeah, because also before I worked in the BPO, it's like a call center here in the Philippines. But it's not work from home. I have to do transportation to go to BPO. It's under a U.S. company also. So it's a night shift also. So I'm used to do a night shift in the morning. Before, I'm a morning person. But since my body is already adjusted, I'm used to do evening shift.
Steven Hanna: Wow. That's a lot. But good to know. Good to know. I always feel bad when I message you guys late and I'm like, it's 12 hours difference in night. know. to know. know. know. I feel bad, but thank you for being here.
Tin DG: It's all right, Steve, because we understand also the difference in our time zone. And the business sometimes also, Juan and Chris, they are also busy in the morning, so sometimes they just send us a message in the evening and then we will check it later, or if we have time to respond.
Steven Hanna: Okay, then I won't feel as bad.
Tin DG: Thank you. Okay, Steve, I will share my screen.
Steven Hanna: Yes, please.
Tin DG: Did you see this one? It's Soho Desk Ticket. It's green. It's green. Okay.
Steven Hanna: Okay. Okay. Thank I am there. Clicking on the tickets, I don't see any tickets because I don't have access. But did you see my screen? I can see your access.
Tin DG: Okay, okay. So you don't have access here in the Soho?
Steven Hanna: Correct. I'm following along on my other monitor, and when I click on where it should see that, I don't see any tickets. It says no tickets.
Tin DG: And you also try to do filter here in this screen, or maybe don't have access yet.
Steven Hanna: Don't have access, all views, open tickets, nothing to share.
Tin DG: Okay, I think, yeah,
[...transcript continues...]
Type: training_solo | Duration: 30 min | Steve's words: 3246
Speakers: Melissa Bradex, Steven Hanna
Melissa Bradex: This meeting is being recorded.
Steven Hanna: Hello.
Melissa Bradex: Hi, Steven.
Steven Hanna: Hello, Melissa, and I'm sorry, I do not know your name on the side.
Melissa Bradex: It's all right, it's Marco.
Steven Hanna: Marco, okay, you were in the emails, but I'm sorry, names and faces. I appreciate you guys bearing with me. Thank you, I appreciate you being here right after the holiday weekend. I'll try not to take up too much of your time. But basically, my name is Steve. I'm one of the Playmaker certifiers, and I'm in charge of recertifying you folks for your system, providing you with some supports, providing you with some guidance. Basically, here to just check in with you, see how things are with the system, see if there's anything we might be able to improve on, while also providing you with some best practices at the same time. So, I have kind of a few questions here, but I kind of wanted it to be an open-ended start to this. So, do you guys have any questions for me? Let before we start, for anything ZTAGG-related.
Melissa Bradex: When we were trying to connect with the Wi-Fi, sometimes we have difficulty that it keeps saying that it's not connected, but it is. And it's just, I don't know if it's just unconnecting and reconnecting constantly when we were trying to do the troubleshooting with it.
Steven Hanna: When you say Wi-Fi, do you mean specifically like firmware Wi-Fi, or do you mean like Tagger's connecting to the system?
Melissa Bradex: For the yellow box connecting to our Wi-Fi to do the updates.
Steven Hanna: Are you guys doing these updates in a school?
Melissa Bradex: Um, well, not on school grounds in the tech department. And our... VLAN is like unrestricted.
Steven Hanna: Okay, so I was going to say it might be a tech-related issue with your school, specifically blocking a connection port with the system. So that would be the first thing I would ask them to try and diagnose if they can unrest
[...transcript continues...]
Type: strategy_with_quan | Duration: 105 min | Steve's words: 3469
Speakers: Charlie Xu, Kristin Neal, Quan Gan, Steven Hanna
Kristin Neal: We have Steve come in. There he is.
Quan Gan: All right.
Kristin Neal: Looks like a pro gamer.
Charlie Xu: Hello.
Kristin Neal: We can see his face, though. All right, guys. Happy September 4th. Can you believe it's already September?
Quan Gan: Yeah. That's crazy to me.
Kristin Neal: Okay, let me get this moved over.
Quan Gan: I'm the only one without a logo today.
Kristin Neal: Yeah, no kidding. that was funny. Okay. I've got the agenda over to you guys. Steven and I were actually talking earlier this week. Maybe I could send this out, like, actually directly after this meeting, kind of rinse through our meeting now, and then have it kind of like a working agenda so we can put, like, our ideas and things throughout the week, and then we can kind of have that, like, a collaborative. Yeah. Agenda, is that okay, you guys?
Quan Gan: Yeah. Okay.
Kristin Neal: Yeah, I think that feels a little bit better because I'm kind of scrambling and hoping to remember all the... Okay.
Quan Gan: Well, there was a process I introduced a while back, and I think Clancy's did something with it. I don't know where it is right now, but can I explain it to you and see if it is helpful? Mm I did this for an engineering team, which basically throughout the week, they were talking to an AI, essentially just entering their daily tasks. And then the automation from that AI will make it so that the agenda is generated like 30 minutes or an hour before the meeting. And it allows us to even add any last minute corrections. And so those things get sent to each of our clicks. This was actually done on Discord for engineering, but it would be sent you... And then as you put it in, it'll generate your final output that we could use for the meeting. And then you can even automate it so that after the meeting is done, whatever we're discussing here gets rinsed against that agenda and even evaluated in terms of, okay, these were the things we discussed, what things were missing,
[...transcript continues...]
Type: with_quan_other | Duration: 27 min | Steve's words: 245
Speakers: Quan Gan, Steven Hanna, Troy Selvey-(he/him/his)-CAN-Sacramento
Steven Hanna: So, this is Troy.
Quan Gan: Yep. Let's see. He should be joining momentarily.
Steven Hanna: I'm going to pull up his sponsorship intent form that you had given me earlier. And it appears that Eric may be able to do this.
Quan Gan: Cheers. Here we go. Hey, Troy.
Troy Selvey-(he/him/his)-CAN-Sacramento: What's going on?
Quan Gan: How are you? Good. Happy Thursday.
Troy Selvey-(he/him/his)-CAN-Sacramento: Happy Thursday to you.
Quan Gan: Have you met Steve from our team?
Troy Selvey-(he/him/his)-CAN-Sacramento: I don't know. I don't know officially.
Quan Gan: You may have crossed paths at Boost, and he was kind of like the informally the guy who gave out the consolation prize.
Troy Selvey-(he/him/his)-CAN-Sacramento: Yeah, I feel like I saw you.
Quan Gan: I was going to say, I recognize the beard, my man.
Troy Selvey-(he/him/his)-CAN-Sacramento: I recognize the beard. So, I feel like we definitely crossed paths. Boost is always a blur for me, because there are lots of people.
Quan Gan: Yeah, totally.
Troy Selvey-(he/him/his)-CAN-Sacramento: If you kidding me, I apologize for not remembering more extensively.
Steven Hanna: Well, no worries.
Quan Gan: It's good to see you again. Yeah. He's also officially on the ZTAG team, because prior he's been independent. He was actually a former teacher and also a previous is... ZTAG Partner, but we've been so long together in various capacities that he's actually now recently on board. He just finished like his first week of training, but what he's actually really responsible for going forward is helping onboard all of our new partners and also in charge of trade shows and, you know, the relationships with individual users of the product.
Troy Selvey-(he/him/his)-CAN-Sacramento: So, he's gone all in, and we're actually going to be traveling together coming up. Nice. Nice. Well, welcome to the team, and thanks for the work that you do, because it is important, and thanks for, you guys, the
[...transcript continues...]
Type: training_solo | Duration: 56 min | Steve's words: 7680
Speakers: Mr. Pannell, Steven Hanna
Mr. Pannell: This meeting is being recorded.
Steven Hanna: Hello?
Mr. Pannell: Hello. Can you hear me? Yeah, I can hear you. Awesome. Awesome.
Steven Hanna: Okay.
Mr. Pannell: Sweet.
Steven Hanna: Sweet. I appreciate the beard.
Mr. Pannell: Yeah. I should just cut about four inches off of it.
Steven Hanna: I had to do the trip myself for the trip that we're out for. We're actually actually in a conference for ZTAG right now. So I'm happy that I'm able to do the training with you because we're in the mindset of it. And I know that you guys just basically got your system. So yeah, we did. How do you guys feel about it? Have you seen it before?
Mr. Pannell: Is this like your first time seeing it? Well, I seen it at the Mozak Conference last year.
Steven Hanna: It wasn't the Mozak Conference, but it was a conference in Nashville.
Mr. Pannell: Okay. And my director and me, we fell in love with it the moment we saw it. And we just now got the grant. And we were able to get it. And last week, I opened it up and played with it. I did have a little trouble connecting. The watches weren't connecting to the ZEUS at first. Okay. But then, I did some troubleshooting and read it, and all I did was end up having to turn it off and back on, and it worked just fine.
Steven Hanna: Okay. I was going to say, if you run into issues with connectivity, nine times out of ten, a quick reset on the side is going to be your quickest troubleshooting. And nine out of ten times, like I said, it will reconnect to that perfectly.
Mr. Pannell: Yeah.
Steven Hanna: So that's great that you guys have the system now in your hands. It's exciting to use. You've had an opportunity to utilize it a little bit. You said you played around. You ran into that little connectivity issue.
Mr. Pannell: Have you played around in any of the other sections? The only thing that I have is it pops up into the ZTAG where it's got the main screen, where it's got the games. That's t
[...transcript continues...]
Type: training_solo | Duration: 13 min | Steve's words: 1149
Speakers: Lunden Dueñas, Steven Hanna
Steven Hanna: This meeting is being recorded. Good morning, Syra. Syra, are you there? Syra, Syra, are there? Syra, there? Syracism Syracism has been selected. ...
Lunden Dueñas: Good morning.
Steven Hanna: morning.
Lunden Dueñas: How are you? Better yourself?
Steven Hanna: Doing well, doing well. about that. No, no worries. I understand. Tech issues. I gotcha.
Lunden Dueñas: That was the first time I was going use this, so I don't know how everything works.
Steven Hanna: No worries. New experience. So, how are you, first off? How do you like the system besides the tech issues?
Lunden Dueñas: Good. actually, it's, like, my second week with this department. So, I'm brand new, brand new. So, I haven't really got, you know, able to try it out or anything like that. But, in our first meeting, like, last week or two weeks ago, some of them picked it up, but they're saying they're having issues with it.
Steven Hanna: So, I'm just trying to see how we can help them. Okay. Do you have the system in front of you?
Lunden Dueñas: No, unfortunately, another one brought it back.
Steven Hanna: Okay. Then, this might be a little bit challenging if they didn't bring the systems back, but I can give you a quick run-through on how to start up. System, and I can also send you the Quick Start Training Guide. That's probably going to be the most beneficial thing, is that people watch that. So when you're first starting the system up and you open the case, the first thing that you're going to do is remove the router.
Lunden Dueñas: Okay.
Steven Hanna: And you're going to screw on the little antennas to that.
Lunden Dueñas: Okay.
Steven Hanna: There's a little black clip that it's like a little U-hook. That attaches to the back of the router that you can mount it to the top of the system with.
Lunden Dueñas: Oh, okay.
Steven Hanna: So you're going to mount it to the top. And all of this is going to be really clear in the video once you s
[...transcript continues...]
Type: training_solo | Duration: 44 min | Steve's words: 5060
Speakers: Mali Caldwell (Sacramento Chinese Community Service Center (The Center)), Steven Hanna
Steven Hanna: This meeting is being recorded. Morning.
Mali Caldwell (Sacramento Chinese Community Service Center (The Center)): Hey, good morning.
Steven Hanna: How are you?
Mali Caldwell (Sacramento Chinese Community Service Center (The Center)): I'm doing good.
Steven Hanna: How about yourself? Doing all right. Doing all right. Mali, right?
Mali Caldwell (Sacramento Chinese Community Service Center (The Center)): Mali.
Steven Hanna: Mali? Okay. How's it going, dude? My name is Steve. Thank you for taking the time to meet with me today for some ZTAG stuff. Do you have any questions about ZTAG, the system, or anything before we kind of jump in?
Mali Caldwell (Sacramento Chinese Community Service Center (The Center)): I've been playing it a lot with my students in my program, so me and my staff have been enjoying ZTAG. Only a few things probably just came up. Some of the bands don't connect, so it's like a connecting issue. It's probably like one or two. So I do have two different crates. I brought one to one of my staff meetings yesterday, and it was just like one band didn't connect. So I've been struggling trying to figure out how to get it to connect.
Steven Hanna: Connect to the main server. Okay. Are they consistently the same two, or is it random?
Mali Caldwell (Sacramento Chinese Community Service Center (The Center)): Yeah, for the main box that I've been using with my students, it's been like the number seven, the band seven.
Steven Hanna: seven. Okay. So maybe that's something on a device level that we may need to take a quick look at. And this is consistent, you said, right?
Mali Caldwell (Sacramento Chinese Community Service Center (The Center)): Yeah, so we just don't even use the seven one, or band seven, or Zagger seven. And I was just wondering if there was like a way to reprogram it, or if there's a way to connect it.
Steven Hanna: So we can actually try something right now.
Mali Caldwell (Sacramento Chinese
[...transcript continues...]
Type: strategy_with_quan | Duration: 91 min | Steve's words: 2675
Speakers: Charlie Xu, Kris Neal, Quan Gan, Steven Hanna
Kris Neal: This meeting is being recorded.
Steven Hanna: Hey. Thank you again for all of your help.
Kris Neal: Not enough. Unfortunately, I wasn't able to fill the week, but.
Steven Hanna: Are you kidding? You don't know what you've done. You've sent 30 ships out, basically.
Kris Neal: 30 ships. That's so cool.
Steven Hanna: Yeah, that's the way we've been saying it.
Kris Neal: I love that.
Steven Hanna: Thank you so much for being on top of the scheduling for this and making sure that we can do what we can do on this side.
Kris Neal: Of course. I'm grateful for you.
Steven Hanna: I really am. And I for you.
Kris Neal: It's hard your... It's hard being on your... Side of the thing, yeah. Here comes Charlie. Hey, Charlie.
Charlie Xu: Morning.
Kris Neal: Morning, how are you?
Charlie Xu: I'll be joining the meeting soon.
Kris Neal: Of course, of course, of course. Okay. Hey, Quan.
Quan Gan: Hey.
Kris Neal: How are you?
Quan Gan: Doing good, happy Thursday.
Kris Neal: Happy Thursday, yes. Happy Thursday, indeed. Yes. All right, guys. So, have we had a chance to look over the working agenda for this week?
Quan Gan: How did that work out? Where is it? I have it not.
Kris Neal: It is in a Google Drive, a shared Google Drive.
Quan Gan: Okay.
Kris Neal: I will copy the link for the chat.
Charlie Xu: Actually, I chat. copy the for longascidence. Thank So I was wondering, Kris, in the future, every meeting, how do we, like, access to these updated docs? Is there, like, a folder where you will constantly put in one folder? Because I noticed this one is only just for today. Yeah, so is there, is there, like, particular, maybe a folder? I can save on my bookmark, so it will help bring us access to all these agendas.
Kris Neal: Sure. Yeah, want put that in, like, a Google Drive?
Charlie Xu: Yeah.
Kris Neal: For L10 meetings?
Quan Gan: I suggest, if possible, that could be a CRM module. Because for Gantum, we use Asana to track everyt
[...transcript continues...]
Type: strategy_with_quan | Duration: 91 min | Steve's words: 2966
Speakers: Charlie Xu, Kristin Neal, Quan Gan, Steven Hanna
Kristin Neal: Hey, Steve. Hey.
Steven Hanna: Thank you again for all of your help. Not enough.
Kristin Neal: Unfortunately, I wasn't able to fill the week, but...
Steven Hanna: Are you kidding? You don't know what you've done. You've sent 30 ships out, basically. 30 ships. That's so cool.
Kristin Neal: Yeah, that's the way we've been saying it. I love that. Thank you so much for being on top of the scheduling for this and making sure that we can do what we can do on this side. Of course. I'm grateful for you. I really am. An eye for you.
Steven Hanna: an It's
Kristin Neal: It's hard being on your side of the thing. Yeah. Here comes Charlie. Hey, Charlie. Morning.
Charlie Xu: Morning.
Kristin Neal: How are you? I'll be joining the meeting soon.
Charlie Xu: Of course.
Kristin Neal: Of course. course. Okay.
Quan Gan: Hey, Quan.
Kristin Neal: Hey.
Quan Gan: How are you?
Kristin Neal: Doing good.
Quan Gan: Happy Thursday. Happy Thursday.
Kristin Neal: Yes. Happy Thursday indeed. Yes. All right, guys. So have we had a chance to look over the working agenda for this week? How did that work out?
Quan Gan: Where is it? I have it not.
Kristin Neal: It is in a Google Drive, a shared Google Drive. Okay. I will copy the link for the chat. What? What about what Well, Today... You're
Charlie Xu: So I was wondering, Kris, in the future, every meeting, how do we, like, access to these updated docs? Is there, like, a folder where you will constantly put in one folder? Because I noticed this one is only just for today. Yeah, so is there, is there, like, particular, maybe a folder I can save on my bookmark? So it will help us access to all these agendas.
Kristin Neal: Sure. Yeah, do want put that in, like, a Google Drive?
Charlie Xu: Yeah. For L10 meetings?
Kristin Neal: I suggest, if possible, that could be a CRM module.
Quan Gan: Because for Gantum, we use Asana to track everything, but we're kind of using CRM to track task. So I wonder if it could
[...transcript continues...]
Type: training_solo | Duration: 57 min | Steve's words: 8257
Speakers: Amanda, Steven Hanna
Amanda: I can hear you. This meeting is being recorded.
Steven Hanna: Okay. I'm also going to record our training session so we can send it your way after so you don't have to take any notes or anything. This is going to get, you know, sent right over your way with a little brief overview of it.
Amanda: Perfect.
Steven Hanna: Thank you. You got it. So, first off, congratulations and awesome job on getting your ZTAG unit.
Amanda: Yeah, they've been fun.
Steven Hanna: Have you had the opportunity to try it out just yet?
Amanda: Yes, a few times. Let's see. We used them. We received them in the mail maybe like in May or April. And so we actually have a summer program here and we had some classes that were on campus test them out in June just because we wanted to see it in action right away. And the kids had a blast. And then we used it in August. All of our teaching staff came back and we did some breakout sessions. teaching came back sessions. students. And some of those teachers who tested it in June did a little breakout session on the ZTAGs and taught teachers how to use them and what they are, and they played some games. So that was really fun. Yeah.
Steven Hanna: Cool. Well, thank you for, you know, sharing that. The system's being used, and we appreciate everybody kind of getting their hands on it and seeing how it can be utilized in all the other areas. This training, since you kind of already have an overview of the system, is kind of just going to be, let's dive a little bit deeper into the settings and talk about how you can utilize the system for different audience ranges based on different settings. We're going to kind of dive quickly into how to update your system. Okay. Do you have the system in front of you at all?
Amanda: No.
Steven Hanna: Should I get one? If you have access to one, that would be great. get one. Okay. So with the new updates that we have, if you remember off the top of your head, do you know how many?
Ama
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Type: strategy_with_quan | Duration: 94 min | Steve's words: 4293
Speakers: Charlie Xu, Kristin Neal, Quan Gan, Steven Hanna
Steven Hanna: I'm around the water cooler again.
Kristin Neal: So true.
Steven Hanna: So true.
Kristin Neal: How have you been this morning?
Steven Hanna: It's been interesting.
Kristin Neal: I didn't sleep much last night.
Steven Hanna: I slept until about five this morning.
Kristin Neal: And then up at seven, so I'm a little like, hmm. Hmm. Right.
Steven Hanna: Just, okay, roll with it. Yeah, exactly.
Kristin Neal: Sure. So I'll apologize now if I got a little testy earlier about the schedule. Because I was like. Not at all. Not at all. I saw your face and you were like, dude, I'm working on this.
Steven Hanna: And was like, all right, listen, I just got this information. So I'm just relaying it. So I'll let you let me know what's happening.
Kristin Neal: Well, that's where it'll be nice just to get clarification. You're going to be taking control of that. So it'll work out. Hello there. Hello. Happy Thursday. Happy We'll give Charlie one more minute, and then we will jump right in. Have you heard from her, Quan?
Quan Gan: I think she's in the house. I'm just sitting in the car, so, yeah. Your office?
Kristin Neal: Yep.
Quan Gan: Give her a minute. If she doesn't pop in, I'll let her know. Okay. So that 10-unit order just came in yesterday or today?
Kristin Neal: Yes, sir, last night. Oh, that's cool.
Quan Gan: Was that, like, a pretty quick one? It's an 11.
Kristin Neal: It's an 11 unit. Oh, okay. Yeah, I met with them last week. Oh, that's quick.
Quan Gan: Nice. Yeah, really good connection there over in Covina.
Kristin Neal: Yeah, that's close to us, too. It was like my backyard. Like, we were talking. We food. were talking about restaurants.
Quan Gan: was awesome. Okay. Nice. How did they find out about us?
Kristin Neal: You know, I need to get that information. I know I asked them. I just can't remember. I think it was at Boost. Oh, okay.
Quan Gan: Yeah.
Kristin Neal: Yeah, yeah. Nice. Yeah, the other one was fro
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Type: training_solo | Duration: 21 min | Steve's words: 2659
Speakers: Krystal Wilson, Steven Hanna
Steven Hanna: This meeting is being recorded. Hello, good morning.
Krystal Wilson: Hello.
Steven Hanna: Krystal, we've spoken before.
Krystal Wilson: I remember you. Yeah, I was like, I don't know if I need to do the training, because it said, like, if you don't do it, your warranty is voided.
Steven Hanna: And I was like, I've kind of done the training. No, no, you're good. But this is, it's like this thing we want to make sure that everybody who has a system just knows how to use it. You know how to use your system. You've personally spent time with me talking about this. We have gone over it. So instead of burning your time, I'm just going to ask you, do you have any questions about the system? And then I'll just walk through secret things for, like, 10 minutes.
Krystal Wilson: Yeah, that sounds great. I think, you know, we're using it. We've done the zombie tag. We've done the zombie tag with the doctor. We've done the red light, green light. And the shape matching, so those have been successfully navigated, even with our little kindergartner kids, so like, they're doing great on that side, so they're hilarious. Some of them are, like, the pre-K kids are like, I don't want to be a zombie, I'm like, you're, it's, you're gonna be fine.
Steven Hanna: But it's fun, and they're like, no, I'm always the zombie.
Krystal Wilson: So it was so funny, because they're, I was just like, you're, you're fine. Um, and then they, like, run, like, like, they gotta run.
Steven Hanna: their wrist out, and they run forward.
Krystal Wilson: Okay, and then a couple of them, as soon as they turn into a zombie, like, when it flashes, they're hilarious, because they're, like, waiting, they won't move. And then they start, like, walking, like, it's hilarious.
Steven Hanna: like a zombie, right?
Krystal Wilson: They crack me up, but, uh.
Steven Hanna: They're, like, almost turning into a zombie in those 10 seconds, standing still, and then, like, oh,
[...transcript continues...]
Type: training_solo | Duration: 49 min | Steve's words: 6641
Speakers: Alli Hale - Garner ISD, Matthew Hale, Steve K, Steven Hanna
Steven Hanna: This meeting is being recorded. Good afternoon. I'm just going to give a few minutes for a few more to get in. I'm not going to wait too long. It's a Friday. I appreciate you guys being here for us.
Matthew Hale: Say this though, please. Okay, yeah. Are you able to hear me? Yes.
Steven Hanna: If you folks have access to your ZTAG units, you should probably grab those. If not, I'm going to get one of my ZTAG units ready with a different camera setup so you can follow along. right. On a somewhat simulated screen up until I get a more professional setup, and then I can get you.
Alli Hale - Garner ISD: Okay, Steve, I apologize. We don't have access to our units today. I kind of told my staff that they could just hop on this training from wherever they were.
Steven Hanna: That's okay. Not a problem. I can adapt it for, like, a quick 15-minuter, just so I could walk everybody through the system. And then, if anything, if you want to reconnect and get a more one-on-one formal, we can, you know, spend another 10 minutes. It's a pretty quick walkthrough. So I'm not gonna take a lot of your time. I know it's a Friday. And we'll try and kind of just jump right into it. So I'm going to get my other camera set up on the ZTAG unit so that you can see what I'm going to be talking about. I'll right back. back. I'll be right back. I'll right back. Bye. Thank All righty. So, let's see if there's anyone else waiting to get into the room. Yes. Okay. Okay. . . . . . . . . . . . . . . . . . All righty. So I think I'm going to kind of start this up. I want to say thank you guys for being here on a Friday. I know you guys are teachers, educators, and everything in between, classified as. So thank you. I'm not going to try and take up too much of your time today, but I do want to walk you through how to use your ZTAG Zeus units because they are really, really amazing. units that are very versatile, and you can apply a lot of theory to depending on what you're t
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Type: training_solo | Duration: 66 min | Steve's words: 8555
Speakers: Nikki Thomas & Maria Rodriguez, Steven Hanna
Steven Hanna: Hello.
Nikki Thomas & Maria Rodriguez: Good morning. Good morning.
Steven Hanna: How are you?
Nikki Thomas & Maria Rodriguez: We're good.
Steven Hanna: How are you? Doing well. Doing well. Thank you guys for meeting with me today.
Nikki Thomas & Maria Rodriguez: I appreciate it. Absolutely.
Steven Hanna: Do you guys have your ZTAG system with you by any chance?
Nikki Thomas & Maria Rodriguez: We do.
Steven Hanna: Awesome. And I would say you should probably get more people to play, but, you know, it's not that.
Nikki Thomas & Maria Rodriguez: It's just us two.
Steven Hanna: Hello. Hello. Maria and Nikki, right? Yes. Okay. Wonderful. My name is Steven. Thank you for meeting with me. I am one of these ZTAG players. PlayMaker Developers. I'm here to kind of get you guys set up with your system, kind of show you the ins and outs of some things that you may not know, and give you a few tips on how to structure the games for younger and older kids, depending on who you're working with. So it's kind of going to be a little full and encompassing thing. I will start by saying, don't even take notes. I will send this entire recording to you, and you can just focus on us being here.
Nikki Thomas & Maria Rodriguez: Very good.
Steven Hanna: Yep. This entire meeting is going to be recorded and sent back to you, and it'll highlight the exact sections that you need to know for your training. I also send a follow-up email that has the settings that we talk about if you need a little reference point to say, hey, what were those settings for the younger kids?
Nikki Thomas & Maria Rodriguez: What were those settings for the older kids?
Steven Hanna: So you'll have full access to all resources. Don't worry about writing.
Nikki Thomas & Maria Rodriguez: Oh, good.
Steven Hanna: Good. Okay. Yes. The first thing I'm going to say is a little bit about myself. I'm going to go right into the training. My name is Stephen. I am a
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Type: strategy_with_quan | Duration: 78 min | Steve's words: 5788
Speakers: Charlie Xu, Quan Gan, Steven Hanna
Quan Gan: Oh, good. It's good practice.
Steven Hanna: I'm going to pull this up from last week and just get everything ready, and I'll share the screen out. But Chris always starts with an icebreaker, so our icebreaker this week will be, what is one thing that you did not expect to happen this week?
Quan Gan: Hmm.
Steven Hanna: One of you can go first. I'm not deciding. I don't do that stuff. I'm terrible at making decisions.
Quan Gan: Charlie, you go.
Charlie Xu: It's blanking my head because I feel like every day there's something I don't expect to happen, and I just get it handled. Okay. I barely record it. So it's all under control, so I don't know.
Quan Gan: Okay, I got one. So finally, I put a GPS collar on my dog. So that she's no longer We're escaping the yard, because now you can GPS zone, and if she gets out, she gives a zap, so now she stays in.
Steven Hanna: So she's geo-fenced?
Quan Gan: She's geo-fenced, and also it's way better, because we had to put her in a kennel, because nothing else would contain her, but then she's just crying all the time. And so now she can just, like, go about the whole yard, and we're not worried about her going to the neighbors again.
Steven Hanna: Okay. Cool. One thing that I did not expect to happen this week was my wife got given another work day starting in December. So she's starting a four-day work week, and they're taking away, like, so she used to work three 12-hour shifts, and it used to be fine. But now they're just taking those three extra hours and floating them over to another day. So she's very, oh man, defiant for it. And she's trying to figure out a way that it doesn't happen, so she's been trying to get doctor's notes for the last two days of saying, like, she can only work three days for 12 hours, but there's no condition at all. It's just, no, I don't want to do it. So, that was unexpected. Yeah. And then, I didn't realize how packed we were going to have this October trip, now th
[...transcript continues...]
Type: strategy_with_quan | Duration: 78 min | Steve's words: 5986
Speakers: Charlie Xu, Quan Gan, Steven Hanna
Steven Hanna: Last week, and just get everything ready, and I'll share the screen out. But Chris always starts with an icebreaker, so our icebreaker this week will be, what is one thing that you did not expect to happen this week?
Quan Gan: Hmm.
Steven Hanna: One of you can go first. I'm not deciding. I don't do that stuff. I'm terrible at making decisions.
Quan Gan: Charlie, you go.
Charlie Xu: It's blanking my head, because I feel like every day there's something I don't expect to happen, and I just get it handled. Okay. So barely record it. So it's all under control, so I don't know.
Quan Gan: Okay, I got one. So finally, I put a GPS collar on my dog so that she's no longer escaping the yard. Because now now you're... You can GPS zone, and if she gets out, she gives a zap.
Steven Hanna: So now she stays in. So she's geo-fenced?
Quan Gan: She's geo-fenced, and also it's way better because we had to put her in a kennel because nothing else would contain her, but then she's just crying all the time. So now she could just, like, go about the whole yard, and we're not worried about her going to neighbors again.
Steven Hanna: Okay. Cool. One thing that I did not expect to happen this week was my wife got given another work day starting in December. So she's starting a four-day work week, and they're taking away, like, so she used to work three 12-hour shifts, and it used to be fine. But now they're just taking those three extra hours and floating them over to another day. So she's very, oh, man, defiant for it. And she's trying to figure out a way that it doesn't happen. So... So she's been trying to get doctor's notes for the last two days of saying, like, she can only work three days for 12 hours, but there's no condition at all. It's just, no, I don't want to do it. So that was unexpected. And then I didn't realize how packed we were going to have this October trip now that I'm looking at the schedule for this, and I realize it's an eight-hou
[...transcript continues...]
Type: training_solo | Duration: 61 min | Steve's words: 7628
Speakers: Kaitlyn, Steve K, Steven Hanna
Steven Hanna: This meeting is being recorded. Hello, Thank you. Do you have your ZEUS system with you? Testing, testing, hello, hello, testing, testing. Perfect. Okay. Do you have your Zeus system, that giant yellow case for ZTAG, with you? That's actually okay, if you can't get the microcamera to work, That's okay. I just want to walk you through some of the things that you might not have seen and kind of get you up to speed on how to change the settings and do a few things like that. So what I'll do is I'm going to switch on over to my other camera in a second, and I'm going to show you my setup, and we can kind of just walk through from there. And you can just do a side-by-side walkthrough with me. And if you have any questions, what I'll do is I'll just have the chat right next to me where you can just type to me, and I will respond just like that. No break. No problem. Take your time. I'm going to go and grab the system and get it ready as well while you're doing your feedback in two seconds. Thank you.
Steve K: Thank you. Is, I will kind of walk you through what I have on this side. You can let me know whenever you're ready. Okay, no problem, because what I'll do is, this is going to be fully recorded. It's for you to distribute to your staff members, and they can also schedule a meeting with me. I know that you sent this, you know, the meeting invite out to everybody, but if they'd rather just, you know, take a quick peek, skim through, see how to work it, great. Yeah, it's recorded for you guys. I'll have it over to you, and then I'll give you my instructions and script on how I personally run my games over in New York. Just a little background for who I am. I am one of the Playmaker developers. My name is Steve, and I am a former... I'm a middle school teacher. I taught earth science for three and a half years, and I got my butt kicked in COVID. So instead of teaching in a traditional environment, I now teach the teachers and the after-school peopl
[...transcript continues...]
Type: strategy_with_quan | Duration: 59 min | Steve's words: 1720
Speakers: Charlie Xu, Eric, Quan Gan, Steven Hanna
Charlie Xu: This meeting is being recorded. Thank you.
Quan Gan: Can you screen share? I don't know what you're talking about. Can you screen share?
Charlie Xu: Yeah. All right. This is Automation's e-mail. Hi, Steve.
Steven Hanna: Hi, guys.
Quan Gan: Hello.
Charlie Xu: Yeah, we're just discussing on the automation e-mails we sent out. Since recently, we're doing some... Social media campaign, and I feel like a huge success on targeting towards PE teacher. So far, we had about 50 leads from crossover the United States.
Steven Hanna: Wow, that's impressive. I think we were, what are the metrics on those? What's the demographic? I know that we briefly touched up on it.
Charlie Xu: Yeah, Erikson, maybe we can start. Let me start self-sharing here. Let's wait a little bit.
Quan Gan: Hello.
Eric: Hey, guys.
Charlie Xu: Long time no see.
Eric: Yeah, it's been a while.
Charlie Xu: Yeah.
Eric: See you guys.
Quan Gan: Thank you. Are you on an iPad? Because I noticed the auto shift.
Eric: Yeah, my I'm on my my new new I'm new map.
Quan Gan: map. Oh, it's a Mac? Okay. That's cool.
Charlie Xu: Cool. So, yeah, so I was just sharing that recently I was doing some social media ads on the meta business suit, and it seems like I'm targeting specifically to PE teacher, and actually I have, like, a lot of leads coming through. So I do see there's a huge potentials our PE teachers are looking for solutions. They're curious about what is ZTAG, and constantly they're from all over the United States, like Florida, I don't know, maybe we can go to just everywhere, like New York and a lot of places, yes. But the thing is, because since I'm targeting towards PE teachers, they're not decision makers, but I do feel like... Since there's so many people are interested in ZTAG, so I feel like there's a lot of needs from the PE teachers, maybe like you're looking for new solutions. And also, before we heard, like, because the government wants to focus in on the academics,
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Type: strategy_with_quan | Duration: 196 min | Steve's words: 1602
Speakers: Ashkaan Hassan, Esq, Charlie Xu, Kris Neal, Quan Gan
Ashkaan Hassan, Esq: And then I got old.
Quan Gan: Hey, that's no excuse. People say you got to ski your age. So how many years old are you guys to have that many days for skiing?
Ashkaan Hassan, Esq: I think I'm like done. The last time I went skiing, you know, well, first of all, I don't like cold, but I was cold and my like knees felt weird. And I was like, you know, why am I doing this? I'm like not enjoying myself right now.
Quan Gan: Well, I'm the opposite. I like the cold. Oh, okay.
Ashkaan Hassan, Esq: Yeah, yeah, yeah.
Charlie Xu: Charlie is more like you.
Quan Gan: You guys met last time, right?
Ashkaan Hassan, Esq: Yeah. Oh, yeah. We've been at a few different events. How are you?
Charlie Xu: Good. How are you? I like your meeting in the motion mode.
Ashkaan Hassan, Esq: You know, it's funny. It started from I used to have like really challenging conversations and I like I would like to pace during those conversations. So I'd go pace and I'm on the phone and it helped me kind of think. And then I thought. You know what? It's like getting older. I'm gaining some pounds I don't prefer. And so I was like, let me get a treadmill and see if works. And oh my God, it's great. I could be laser focused on what I'm doing. And then I look down, I'm like, oh my God, I did 24,000 steps.
Charlie Xu: I better stop. Oh, that's awesome. That's good.
Quan Gan: Yeah. I think I can do that if I'm having a conversation, but if I need to be like writing code or something, it's a little bit distracting.
Ashkaan Hassan, Esq: Oh, I actually love it. Although I found the right speed to make sure that it's not distracting. Like, you know, I'm doing 2.4 miles an hour. That's like 2.5 is just a little too much. So thanks for joining me for the better part of your day. Of course.
Quan Gan: Yeah. And I think we might have a few. Well, I think we should have at least two more people joining us.
Ashkaan Hassan, Esq: I was going to say, I did see a few more people on the inv
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Type: kristin_sync | Duration: 13 min | Steve's words: 1394
Speakers: Jeffrey Warren, Kris Neal, Steven Hanna
Steven Hanna: Hey there. Okay.
Jeffrey Warren: How are you? Well, how are you?
Steven Hanna: I'm good. Turn this up a little bit. No worries. So how did you find us? So we're actually working in conjunction with a variety of educators, and they've been just mentioning your conference over and over. One of our contacts over in Wisconsin had mentioned that he's been to you guys, I believe, in the past once or twice, and he said that it's a very worthwhile conference to be at for physical education. And, yeah, pretty much word of mouth. Okay. No, that's great. So have you been able to work with any of our state affiliates then? I'm unsure if we have. I'm relatively new to the ZTAG conference scene, so I'm just coming in, learning about all the shows, and kind of getting it on their radar, and getting the information integrated for them. So. I'm unsure if we have. I probably have, just without knowing. Okay.
Jeffrey Warren: No, whether you have or not, mean, there's other outlets, too, beyond our annual convention. The annual convention is going to get you access to, like, the largest group nationwide, whereas, like, the regional ones are going to be concentrated, obviously, more in their local areas. So there's different ways of increasing your business plan. Okay. So you were initially asking about, a 10 by 20 spot.
Steven Hanna: Correct.
Jeffrey Warren: And we can definitely do that.
Steven Hanna: We can open up the floor plan. I can walk you through a couple options there.
Jeffrey Warren: If we can do that this week, I can still honor the early bird pricing, because it is kind of a significant jump without that discount.
Steven Hanna: So as long as we can finalize it this week, I'm happy to have it next. you. And that early bird pricing for you. Appreciate it.
Jeffrey Warren: Did you want to take a gander at the floor plan now just to get an idea of where we could put you?
Steven Hanna: I think if you want to take the time for it, w
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Type: training_solo | Duration: 51 min | Steve's words: 7347
Speakers: Jesus Cervantes, Steve K, Steven Hanna, Trisha Mason - AUSD
Trisha Mason - AUSD: Hello.
Jesus Cervantes: Hello. Hello. Hello. Hello.
Steven Hanna: Hello. Hello. Hello. Hello. Hello. Hello. Hello. I'm just going to give it like another two or three minutes to make sure I'm getting a sense.
Trisha Mason - AUSD: Perfect. Thank you. I just have my site coordinators and myself with our two of our resource teachers. We just want to make sure since we'll be implementing it at all sites.
Steven Hanna: Awesome. And do you have your units with you?
Trisha Mason - AUSD: Yes, I do.
Viridiana Hernandez-SV: have it right next to me.
Steven Hanna: All right. Well, we're kind of all waiting for everybody. You can just get your units in front of you at some... ...pointer somewhere if you have them. If not, I'm going to be turning on the radio camera, and you can follow along with what I'm doing on my assistance.
Trisha Mason - AUSD: Okay. Okay. All right. right. All right. right. right. right. All right. You Thank you very much.
Steven Hanna: I'm going to try and be super quick, because I know you're all at school sites, and it is kind of getting close to end of day, depending on where you are or midday. So I've got 40 minutes, and I'm going to try and be super quick on it. If we do need extra time, we can always book more time with me individually, and I'm more than happy to take you through on a one-on-one if you need. So don't feel like you're going to lose out with this. This is kind of just an all-around overview of the system. Just understand what you're working with, how to turn it on, how to change some of the settings. It around to best accommodate your groups. I do quickly want to introduce myself. My name is Steven. I'm one of the Playmaker developers for ZTAG. What that roughly translates to is I am a former teacher. I taught middle school seven through 12 earth science and advanced science classes, and I'm over in New York. So I got out of the teaching traditional environment, and I moved towards teachin
[...transcript continues...]
Type: training_solo | Duration: 18 min | Steve's words: 1366
Speakers: Kevin Stein, Steve K, Steven Hanna
Steven Hanna: Hello. Hey, folks. This meeting is being recorded.
Kevin Stein: How are you today?
Steven Hanna: Doing well, doing well. How's everything going?
Kevin Stein: Pretty good, pretty good.
Steven Hanna: Awesome. Great to hear. So I've got Kevin and then Mike. Is that another person with us or is that another device?
Kevin Stein: I'm not sure what the Stephen Fathoms note-taker, I'm not sure what that is, but Mike is the other person with us today.
Steven Hanna: Awesome. So that note-taker is actually just for us, and it's going to be recording so that you don't have to take any notes. It's just going to send you a quick video recording at the end and give you, like, bullet points of what to basically focus on. So congratulations on your unit. You guys have a swapped unit, correct?
Kevin Stein: Swapped meaning, like, it was you.
Steven Hanna: Did you send a unit back and receive another one, or did you guys just receive your new unit?
Kevin Stein: No, haven't received a new unit. This is the old unit that we've bought, like, two, almost three.
Steven Hanna: Okay. All right. So how have you guys liked it so far? Any feedback on the unit? Any specific things that we should focus on? Because my training is kind of just going over settings, things that you might not know about the system. But if there's anything specific that you want to go over first, I'd like to just go over that since you've had the system for a while.
Kevin Stein: Right. So, I mean, for the first year, since it kind of fell off, I'm sorry, hold on. It stopped working over summer, pretty much. But before that, it's been great. We've really enjoyed it. The kids love it. They love all the games. And we did start, like, one wristband, you know, remote would kind of stop working, and then another one stopped working. And now we have eight that aren't really, they either won't charge or they just don't really function at all. But that's one of the only problems w
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Type: strategy_with_quan | Duration: 241 min | Steve's words: 6219
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kris Neal
Quan Gan: So we're praying for them. Wow. Yeah, I'm just looking up on some news. Have you guys experienced anything that big before?
Carmee Sarvida: Yeah. Not earthquake, but storm, like typhoons, the same. The houses were washed out. Look, our home was, like, washed out last 2021 due to, like, typhoons. So with this, you know, kinds of calamities, like, it kind of triggers our anxiety because we've experienced losing homes. But, yeah, we're just praying for everyone's safety because right now, a lot of, like, there's typhoon also that's coming in the Philippines. And just last week, another part of the Philippines was affected by the typhoon, like flooding. Like, yeah, there's so much going on in the Philippines right now.
Quan Gan: Yeah.
Carmee Sarvida: We really need your prayers.
Quan Gan: Let us know if there's anything we as a team can help with.
Carmee Sarvida: Thank you.
Quan Gan: Feel free to reach out to us directly or anyone. Thank you. Okay. Chris, so this topic, I guess you were the lead for it. We wanted to take the time to look at what our sales SOPs are and then lock that down and then see how that turns into specific things we implement through automation.
Kris Neal: Okay. Sounds good. I'm going to jump over to, I shared that with all of you earlier and I've added some comments. Was that okay to kind of just build off of Quan, or did you want to start fully from over?
Quan Gan: No, we can work off of this. I have a second monitor, so I'm looking at what you shared. Maybe it would be good for you to screen share, and we can talk through it.
Kris Neal: Sounds good. Okay.
Charlie Xu: Can everybody see it?
Kris Neal: All right. This is the SOP processing, oh, sorry, this is the TIPS one. Sorry, which actually also needs to get brought up, but at another time. Okay. This is the SOP for the standard process for sales, tax, and accounts receivable. Carmee is still in charge of all the leads in CRM. The lead statuses. This is super important, if
[...transcript continues...]
Type: other | Duration: 18 min | Steve's words: 79
Speakers: Steven Hanna
Steven Hanna: We've been in here for 15 minutes now. Greg has not joined. was about five minutes late to this meeting. But I didn't have any indication or any emails that he had joined, just his Otter note-taker. So I'm going to stay in here for another 20, 15, 20 minutes, but nothing's probably going to happen. I've also sent an email and a text message as well. No, not a text. I've phone-called and emailed. So we've done that.
Type: training_solo | Duration: 81 min | Steve's words: 7093
Speakers: Kisha Meekins, Steven Hanna
Kisha Meekins: This meeting is being recorded. Good morning.
Steven Hanna: Good morning.
Kisha Meekins: How are you? Fine.
Steven Hanna: How are you? Doing well. Doing well.
Kisha Meekins: How's everything going by you guys? Oh, can't complain. How are you?
Steven Hanna: I'd like to hear that. No complaints. Same on my side. Same on my side.
Kisha Meekins: Can I be able to get a copy of this recording?
Steven Hanna: No way. Of course.
Kisha Meekins: Thanks. I just want us to be able to share with the rest of my team.
Steven Hanna: Everything will be shared with you. I just wanted to, you know, kind of go over the new system, give you guys an update on the new features, kind of best practices on the new game. I know that you guys had a legacy swap, so the old system going back, you guys have the new system, correct?
Kisha Meekins: Correct.
Steven Hanna: Is it in front of you, by any chance?
Kisha Meekins: It is.
Steven Hanna: Awesome. So, we can kind of just jump right in. If you have any specific questions, stop me at any point in time. Interrupt me. Ask me questions. Literally say, Steve, stop talking. I have questions. And fire away. That being said, do you have any questions off the start with the new system?
Kisha Meekins: I don't think so.
Steven Hanna: Just wait to see what you get for us.
Kisha Meekins: Okay. Go from there.
Steven Hanna: Cool. So the first thing that you'll notice is that that router no longer exists. The white antenna. Yep, that white antenna, those two things, gone. It is now built into the system itself, so you do not need to plug that in, like, screw on the antennas and make sure that it's clipped on anymore. It's actually built into the back of the upper portion of the lid. So you'll also notice that that little silver button isn't on the bottom anymore.
Kisha Meekins: It's on the, like, screen lid with a little USB as well.
Steven Hanna: Right. So the main feature differences ar
[...transcript continues...]
Type: training_solo | Duration: 26 min | Steve's words: 2961
Speakers: Steven Hanna, havenjones
Steven Hanna: Thank Hello. Hey.
havenjones: Good morning.
Steven Hanna: How are you?
havenjones: Good. How are you? I'm okay.
Steven Hanna: Okay. Got your ZTAG stuff ready?
havenjones: Yes. I put it on the charger about 20 minutes ago. Okay.
Steven Hanna: Perfect. Have you used ZTAG before?
havenjones: Yeah. We had the, I guess, the first system.
Steven Hanna: What color was that system? Was it yellow or black?
havenjones: Yeah. Yellow. Yellow, okay.
Steven Hanna: All right. So, a few new updates, first off. Just want to kind of jump into it, but before I do that, my name is Steve. I'm the Playmaker Developer here with ZTAG to just kind of walk you through new stuff with the system, be your kind of liaison for any system-related issues quickly on the spot. So, any stuff with the new V3, right after this meeting, you'll have access to me. You could text me, email, call, whatever is the most convenient for you, if anything should come up. The first thing that you'll notice off the bat is that the router no longer exists on the top of the unit, and it's not something that you have to, like, clip in anymore.
havenjones: It's built right into the top portion of the lid.
Steven Hanna: So, if you're looking directly at the screen, on the sides of the screen, that's actually where the router is now. So, you no longer have to do that. The startup, there is one step removed as you don't need to put that router on anymore. So, So you can just basically plug it into the power source, have the bottom part, you know, with the black power cable plugged in, hit the red button, wait a few seconds, and then on the screen now, instead of that silver button being right next to the red button, it's actually on the top portion of the screen. So those are the only, like, significant physical changes that you might have noticed on it. Is the system on?
havenjones: Yeah, I haven't. Like, I mean, I did the red button, I haven't turned the, hit the sil
[...transcript continues...]
Type: strategy_with_quan | Duration: 57 min | Steve's words: 140
Speakers: Charlie Xu, Klansys Palacio, Kristin Neal, Quan Gan
Klansys Palacio: Good, we are just experiencing heavy rains non-stop since yesterday. Ooh.
Kristin Neal: Yeah. Ooh, ooh. That is not fun. I'm so sorry. How is the house? Is it holding up okay?
Klansys Palacio: Yeah, it's all good. We are on the inclined part of the area, so the water will not go into the beach here.
Kristin Neal: Good, good, good, good. Good morning. Good Good morning. What a pretty color on you, Charlie. That purple color is so pretty.
Charlie Xu: Oh, thank you.
Kristin Neal: Thank you.
Charlie Xu: Where are you going? Right to the school. Where are you? I'm at the office. I have a full work day.
Kristin Neal: She's on mom mode right now.
Charlie Xu: Right. Dad, don't Crazy driving mode.
Kristin Neal: Driving mode, yes. Very cool. Here comes Steve. Morning. Morning, Steve. Hey, everyone. Morning. All right, everybody. Thank you so much for joining us today. Hey, Klansys, we are so grateful for us to just take this time. We're going to go through kind of like what we actually know. never did this before. Did we have a six-month review? No.
Quan Gan: We had a true up right around March, right? Just to make sure, you know, we got everybody kind of realigned. But this would be the first six-month review since that.
Kristin Neal: Thank you. Gosh, yeah. I totally. Yes. Thank you so much, Kwan. So. This is your very first six-month review in this new process. I'm going to go ahead and share my screen. This is just a very casual discussion, okay, Klansys? I think that's my main point is we just want to talk things out. We have something we'll be going over, but please be as transparent as possible, okay? This is a very safe place, okay? So just we're going to have a very casual conversation, okay? You will get this at the end, too, okay, Klansys, so we can, we'll go over it. It'll be edited at the end, and then I'll send it over, okay? So here we have your review date today. Thank you so much for your patience and flexibility with moving this a
[...transcript continues...]
Type: strategy_with_quan | Duration: 91 min | Steve's words: 1214
Speakers: Carmee Sarvida, Charlie Xu, Kris Neal, Quan Gan
Kris Neal: How's your morning going, Steve?
Steven Hanna: Stressful, but okay. Stressful. Puppy and grandmother things, but... Thanks. You?
Kris Neal: Okay. Okay. Yeah. Plugging along. Plugging along.
Steven Hanna: Good. Glad to hear.
Kris Neal: Want to have breakfast burrito?
Steven Hanna: Oh, nice. I am going to have to grab coffee in like five minutes. I just started brewing, so I will leave for 30 seconds to grab that. Gosh, wouldn't give anything for a cup right now.
Kris Neal: That sounds so good.
Steven Hanna: So I have my ratings for coffee of, do you need to... Stay up for an hour to finish something? Do you need to stay up for three hours to do something? Or do you need to stay up for the day? And it depends on which coffee I'll use. So like I have three different types of Colombian coffees. So my Café Bustelo is where I'm at three.
Kris Neal: I got to stay up for the day.
Steven Hanna: My two is my Costco blend and my number one is like a French, like it's a French-Colombian hybrid.
Kris Neal: I'm a coffee snob. I'm coming to find out more guys are coffee snobs than not, to be completely honest. Shockingly. Shockingly.
Steven Hanna: I think if it's not wine or beer for dudes, it's like that. I don't know. Like if I'm going to be a connoisseur of something, I'd rather it be something that's not going to destroy lives.
Kris Neal: Your liver, sugar, red. Big connoisseur of snow.
Steven Hanna: Those two different meats. Thanks for that one.
Kris Neal: Funny. Oh, my goodness.
Steven Hanna: It'd be a, you know, a liaison for skiable snow.
Kris Neal: Oh, skiable snow. Oh, man. We have the Fall Festival. It's the number one Fall Festival in the whole country right now. It's down the street from our house. It's so crazy.
Steven Hanna: How big is it?
Kris Neal: Probably a mile down, at least. Yeah.
Steven Hanna: Wow. Yeah.
Kris Neal: Those Midwest festivals, they are large. Mind-blowing. I had no idea. was
[...transcript continues...]
Type: strategy_with_quan | Duration: 41 min | Steve's words: 21
Speakers: Charlie Xu, Kristin Neal, Paula Cia, Quan Gan
Paula Cia: How are you?
Kristin Neal: Thank you so much for your patience, girl. We appreciate it. Yeah, no. Give the guys some time to join us. And we'll jump in. Is it raining out by you, Paula? Who is it? Clancy said it was really raining out by her.
Paula Cia: Today, I didn't experience rain, but it's very cloudy.
Kristin Neal: The Philippines has a lot of rain.
Paula Cia: California is living in a desert.
Kristin Neal: You can feel it, Charlie. When you're there, you can feel the climate change. It's a trip. Thank you. Hi, Quan. Hey, Paula.
Quan Gan: Thanks for waiting. Yeah, no problem. We've been deep diving with each person, so the time kind of stacked up. So I appreciate you waiting. I know.
Kristin Neal: Next time, hour and a half for each.
Quan Gan: If you put an hour and a half, it'll take two hours. Okay.
Kristin Neal: Just put more spacing and more buffer in between. Sounds good.
Quan Gan: No, it's been, today's been really great. I really liked it. Everybody's making great progress.
Kristin Neal: Yeah, it's nice to take a minute to look back.
Quan Gan: Because we're all just like running all the time. Exactly, yeah.
Kristin Neal: It's like this allows us to stop. Stop. Appreciate it. Here comes Steve Therese. Hi, Steve.
Paula Cia: What's up, Paula?—how are you?
Steven Hanna: I'm NERVOUS.
Paula Cia: Hold on, why are you NERVOUS?
Quan Gan: Well, she's never done this before!
Kristin Neal: Of course you're nervous! like first time in front of a group of random heads what do you mean like i feel like it's a job interview oh let's alleviate that fear right now this is a very very casual conversation paula that we're just here to support you in every way and just take a moment to look back the six months and now the six months ahead to just see where we can support you in that i'm curious but you totally should be nervous like you didn't know what you're totally understandable all right we're gonna jump in with your six month review We
[...transcript continues...]
Type: other | Duration: 26 min | Steve's words: 82
Speakers: Steven Hanna
Steven Hanna: Thank All right. We are approaching the 10-minute mark of a no-show from the Hartland Christian Camp. Yes. With Zach and Joshua. So I'm going to wait here for another 15 minutes, and then I'm going to start to do something else. Thank Thank All right. I have been here for 26 minutes and have sent an email indicating that there is a Zoom link. I am now going to leave. There is no reason to be in this training session anymore.
Type: training_solo | Duration: 20 min | Steve's words: 2575
Speakers: Laura, Steven Hanna
Laura: Hello. How are you?
Steven Hanna: Good, how are you?
Laura: Doing well, doing well.
Steven Hanna: I do have an audio, video, AI recorder that's going to record our meeting and just send that back to you when we're done so that you can refer to it at any point.
Laura: Okay. So don't worry about taking notes.
Steven Hanna: First off, thank you for joining me. My name is Steve. I'm ZTAG's Playmaker Developer. Just here to kind of get you acquainted with the system, updates for the new stuff, and some new games that came out, and some new settings. So do you have any questions for me before we jump in?
Laura: Nope. Okay. Do you have the system in front of you? Yep. Okay.
Steven Hanna: Have you used it before?
Laura: Not the new one.
Steven Hanna: Okay. You've used the old one before?
Laura: Yeah. How did you like that one? We had a lot of issues with it. We had a lot of connectivity issues, a lot of distance issues with the stuff not staying connected. We had to use it in a much smaller space than was advertised. And then our other biggest issue was durability. What was going on with the connectivity side of things?
Steven Hanna: Was it just not...
Laura: We never got it figured out. We tried. Was it Wi-Fi or was it gameplay? Both.
Steven Hanna: Okay. The system doesn't need Wi-Fi, so this one won't either. So if anyone's saying like, hey, I can't connect to Wi-Fi, I don't know if we could play, don't worry. You absolutely can't play without it. But the taggers themselves, those were also experiencing connectivity issues?
Laura: Yeah, they wouldn't stay connected to the game.
Steven Hanna: So some of them would stay in, some of them would not get started.
Laura: So some would be like on like a pre-game lobby almost, like that screen? Okay.
Steven Hanna: And this was your other case. It's a yellow case, correct? That one that was just... All right. This one's a blue one? Yep. Okay.
Laura: I don't believe you sh
[...transcript continues...]
Type: training_solo | Duration: 15 min | Steve's words: 2170
Speakers: Steven Hanna, katie and jenna
Steven Hanna: Hello, folks. Sorry about that.
katie and jenna: It's okay.
Steven Hanna: Someone else asking me questions from another center, so I had to go find some info for them. No problem. No problem. How are you? Not bad. I am sure...
katie and jenna: You've noticed by now, I am not Megan.
Steven Hanna: I don't judge, and I was just going to go with whatever you decide to identify as, I'm rolling with it.
katie and jenna: Sounds like it. I am not Megan. I am Tyler.
Steven Hanna: I'm the technician here at the arcade.
katie and jenna: Megan is on her way. She ran into some trouble out on the road. One of the roads has some construction on her way in. But we figured it'd be better, or not better, but it'd be good for me to sit in on this also.
Steven Hanna: Absolutely. For sure. And what was your name? I'm sorry. Tyler.
katie and jenna: Tyler? Okay.
Steven Hanna: Tyler. Awesome. And you said you were running the tech on the arcade side, correct?
katie and jenna: Yes, sir. Yep.
Steven Hanna: Awesome. So, my first question is, have you utilized ZTAG before in the arcade side?
katie and jenna: No, not on the arcade side. Okay.
Steven Hanna: Have you used it at all?
katie and jenna: Um, I, I haven't done anything. I've done some things with the old. ZTAG, um, like, when James asks, uh, to, to do any kind of, um, diagnostics on what was going on with the old, the old bracelets, um, but Megan just showed up, she does have experience with the ZTAG.
Steven Hanna: Okay.
katie and jenna: That's what I heard. Yeah. Hello, Megan.
Steven Hanna: you? I'm well, how are you?
katie and jenna: Good, there's construction on the road that I know that I take, and that wasn't two hours ago. No worries.
Steven Hanna: I, I live in New York and we've had one road that's been under construction for 22 years for as long as I can remember. Yeah, it's called a, it's a parkway that they should have had done, like, within three y
[...transcript continues...]
Type: strategy_with_quan | Duration: 13 min | Steve's words: 334
Speakers: Charlie Xu, Kristin Neal, Quan Gan, Steven Hanna
Kristin Neal: Hey Charlie, how are you?
Charlie Xu: Are you a volunteer at church right now?
Kristin Neal: It's for my daughter's choir. They have a booth here at the Fall Festival and they're working it. So all the parents signed up for, this was weeks and weeks and weeks ago and I totally forgot. I don't know. They have a for what?
Charlie Xu: What are they presenting there? They are selling loaded tater tots. So they're frying tater tots with like pulled pork or taco seasoning with barbecue, cheese, all kinds of goodies. Oh, that's fun. Yeah, I'm working in the kitchen.
Kristin Neal: I'm just keeping it clean.
Charlie Xu: Oh, you're helping? Yeah.
Kristin Neal: I might, I might have to jump over and help them, but I'll, I'll, you know, keep this project. This is possible.
Charlie Xu: Yeah, thank you for working on the sheet, get ready before the meetings.
Kristin Neal: Oh, yeah, yeah, yeah, of course. Yeah. I wanted to make sure it was just clear. I think that's the, hopefully we can just have it so clear after our meeting, how we can, yeah, move forward.
Charlie Xu: So this is the first distributors were potentially good, right? The friends one is the very first one.
Kristin Neal: Yeah, yeah, definitely the first international.
Charlie Xu: Well, yeah, yeah, yeah, I know. Yeah, because, so in, for Ghenton, they do have a friends distributors and, hey, Steve. Hey.
Kristin Neal: Yeah, but it just somehow has some kind of like interesting relationship.
Charlie Xu: So, so probably just need to know more, a little bit more of their background, like who they are.
Kristin Neal: it's good.
Charlie Xu: Yeah, I think it's great.
Kristin Neal: Yeah, that's a great idea. area. Yeah.
Charlie Xu: How are you, Steve?
Steven Hanna: Tired. You caught me last night. I was in bed, and I got the notification that said, go to bed, Steve.
Charlie Xu: Steve is still working at midnight, working on the lesson plan. It's midnight, go to sleep. Steve. So I was still
[...transcript continues...]
Type: training_solo | Duration: 24 min | Steve's words: 2789
Speakers: Erik Maxwell, Steven Hanna, Terrell
Steven Hanna: Good afternoon, gentlemen. Good afternoon.
Terrell: Right? East Coast?
Steven Hanna: East Coast, correct.
Terrell: Yep, we got one o'clock. Awesome.
Steven Hanna: Lovely. I will try not to take up too much of your time on an afternoon Friday. Oh, no, no worries. But I do just want to say thank you guys for taking the time to meet with me. The system is kind of revamped a little bit. A few different features on it, some new games, different locations of things. So I kind of just wanted to go over that with you guys and make sure you know where everything's at.
Terrell: Absolutely. The first thing I noticed is there's no router.
Steven Hanna: Yes, exactly. There is no router. There is also a swap on the silver power button. That silver power button has been moved from that bottom PC power area to the top portion of the screen on the right side. So those are the two main feature differences physically on the case itself. Other than that, there is virtually nothing else different physically with the case. What that means for you as far as starting up and shutting down.
Terrell: instead of yellow. Yes, well, you know, for my colorblind , when I saw a blue-yellow one, I'm like, wait, we got green?
Steven Hanna: And they're like, Steve, what the hell's the matter with you? Okay, but yes, it is blue. You are probably one of nine people that I know that has the blue one currently. Three of the others are GameTruck partners. So it's pretty much 50% of it is you guys that have the systems right now that are new. So the others that have the system are basically schools. And, like, after-school programs that have upgraded as well. So, as far as the new systems go, you guys are pretty much the first ones. The gameplay, we have added a few different settings and modified things. I'm not sure how your events go. Correct me if I'm wrong if a GameTruck event is usually about an hour long.
Terrell: I mean, yeah, that's about right, for sure.
[...transcript continues...]
Type: training_solo | Duration: 81 min | Steve's words: 9335
Speakers: Daniel Enfield, Steven Hanna, Willie Szymanski
Daniel Enfield: Hey, how's going? Good, how are you?
Steven Hanna: Doing good.
Daniel Enfield: I'm in our workroom, so one moment, I'm going to adjust my speaker settings. Can you give me a test real quick? Test, test, test.
Steven Hanna: testing. all let me change that.
Daniel Enfield: All right, maybe now. Test, test, test.
Steven Hanna: Way better.
Daniel Enfield: Perfect, thank you. You got it, you got it. And I did shoot the invite over to my two guys here in the office. They looked like they were available, but I just said, join it if you can.
Steven Hanna: So hopefully they jump on.
Daniel Enfield: I know one of them is a, he worked with Quan kind of back and forth over the last couple of years of providing some kind of just, you know, feedback on the prior gen systems. And I know Quan took a lot of that. But very much to heart and used it to try to, you know, make the next version better. He took a lot of that info kind of from what my guy found.
Steven Hanna: So kind of cool. For sure. Yeah.
Daniel Enfield: Awesome.
Steven Hanna: Well, it's good to hear. He's always really receptive to feedback in a lot of ways. He does take it to heart, like you said. But he's very, very, very much into the, if somebody on the consumer level has feedback that can make it better for everyone, we implement and see what the logistics are behind it. So great to hear that.
Daniel Enfield: Good feedback.
Steven Hanna: Glad to hear that there's this cool relationship that you guys have going. I know that you guys have a bunch of systems throughout, a bunch of locations throughout the Kids Quest universe, basically. So those are kind of trickling in for trainings here and there, which is awesome. But I'm glad I got to speak with you because you are the person facilitating basically all of them going out. So this will be a good kind of over.
Daniel Enfield: Yeah, and I kind of, I was excited at the offer to chat with you, kind of really jus
[...transcript continues...]
Type: leadership_sync | Duration: 21 min | Steve's words: 1399
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kris Neal
Steven Hanna: Hey, hey, hey, good afternoon, morning, and good evening, yeah, and good evening, wait, where is that from, tell me, where is that from, I have no idea, but it applies, it's like that, oh my goodness, it's been a minute since I've seen it, I'm sorry, I'm sorry, I also just got totally sidelined with two new code red issues that just came up with exploding ZTAGers and fires, so I just got sidetracked, sorry. Which ones, where? Celebrity Cruises and one out in Marysville, California, MJUSD. Oh, no, no, no, no, not that one. Jesus, I can't remember, I called them yesterday. Hold on, let me roll up here and see. Nadia. Nadia.
Kris Neal: Nadia in Canada? Not in Canada, not in Canada. Nadia, I know Nadia. There's another Nadia. MDUSD?
Steven Hanna: MJUSD needs one of their systems replaced. Hold on, let see what this is. Let's see where this is coming from. One yesterday from... Emily J. Ross Middle School up north. Kwan's up there to retrieve that system right now.
Kris Neal: Is he really? Yeah. Good.
Steven Hanna: This is like not okay, because this has been two days in a row that we've had two code reds of these basically being left on charge. charge. And they just start catching fire and exploding.
Kris Neal: Gosh, Steve, Steve, Steve, Steve, Steve. Okay.
Steven Hanna: Oh. And I'm trying to get in contact with Quan. Yeah.
Kris Neal: Also, Lancaster.
Steven Hanna: What's going on with that? Quan needs to know, because he... I just updated his calendar.
Kris Neal: It's canceled. We're still in the process. Awesome.
Steven Hanna: Okay. Sounds good.
Kris Neal: I just updated his calendar. Third, my day is absolutely insane.
Steven Hanna: Before we scheduled out these meetings, someone booked in a training for 145. Okay. So, can I ask you to close out for the last five minutes, if that's possible?
Kris Neal: Yeah, yeah, of course. Okay. I'm going to give you co-host now. Okay.
Steven Hanna: You're talking about to
[...transcript continues...]
Type: training_solo | Duration: 34 min | Steve's words: 5146
Speakers: GVR Kids Quest, Steven Hanna
Steven Hanna: Hey there, folks. How are you? Hello.
GVR Kids Quest: Good. How are you? Doing well.
Steven Hanna: Sorry for being a minute late. One of my other trainings ran over and I was like trying to scoot out. I was doing the like social cue of like moving away, moving away, moving away, and I just weren't picking up on it. So thank you for your patience. I appreciate it. I know you're probably like, what the hell's going on? But my name is Steve. I am one of the Playmaker developers for ZTAG, and I am basically here to walk you through your entire new system, share with you some fun hidden settings, share with you how to differentiate some learning for some different age groups, and basically just teach you how to have fun with the system and show you everything that exists so that you can use it as a sandbox and build your own games too. I'll start off by saying thank you for being here. And can I ask you what your names are?
GVR Kids Quest: I'm Olivia, and my name is Jeannie. Olivia and Jeannie.
Steven Hanna: Okay, perfect. Awesome. Any questions on the system before we start? Have you guys used it before? You guys are kind of familiar with the games on it?
GVR Kids Quest: Yeah, we've ran a couple of different games. We've used it. She's our Play Pro, so she's in charge of making sure that works and everything. But we still wanted to jump on the call in case there was some stuff we didn't like now. Okay, perfect.
Steven Hanna: Then the first thing that you'll notice with the system physically is that there's a difference where the power buttons are now. In addition to the color of the case, you guys are probably one of 30 accounts that have this cool blue case. I don't even have it. I'm jealous. I told them if they don't get me one, I'm done.
GVR Kids Quest: But whatever. Different story.
Steven Hanna: You'll also notice that the router does not exist on the top of the system anymore. So this is kind of the fun new thing where the
[...transcript continues...]
Type: training_solo | Duration: 43 min | Steve's words: 6225
Speakers: Laura- Sunset, Steven Hanna
Laura- Sunset: Hello. How are you?
Steven Hanna: I'm good.
Laura- Sunset: My name is not Laura, it's Jessica. I just don't know how to change it. That's okay.
Steven Hanna: I would rather know your real name rather than call you Laura for 30 minutes. How are you, Jessica?
Laura- Sunset: I'm doing good, and yourself?
Steven Hanna: Doing well, doing well. And you're with Sunset, which site? I don't know what the second part that is.
Laura- Sunset: Sunset Station. Okay.
Steven Hanna: Cool, cool, cool. Well, first and foremost, thank you for scheduling time with me today with your new system. I want to say I appreciate you, you know, taking a few minutes and just going over the new stuff with me. My name is Steve. I'm one of the Playmaker developers over at ZTAG, and it's basically my job is to support you in any way that you need for the lifespan of your system and basically logistics. So, system updates, new fun things that come out. Different games, feedback, stuff like that. I'm kind of the go-to person for that and I just want to say huge thank you for getting this system and taking the time. Now, have you used this system before, Jessica?
Laura- Sunset: No, I have not.
Steven Hanna: Perfect. So, this is like a brand new experience for you. This is the first time you're seeing all this stuff, right?
Laura- Sunset: Yes. Excellent.
Steven Hanna: So, we'll take it straight from the top then.
Laura- Sunset: Okay. It looks like you already have your system powered on.
Steven Hanna: And by the way, I will say, don't worry about notes. I have an AI note taker going and it's going to send you a full recording of this entire thing at the end. Oh, okay. If you need to, go for it. But if you just want to focus on like touching the stuff and seeing how it works, this is where we could do that. The first thing that you'll notice is that on the right-hand side, you have your little black power cable in, correct?
Laura- Sunset: Yes. Is th
[...transcript continues...]
Type: training_solo | Duration: 75 min | Steve's words: 9173
Speakers: My PC, Steven Hanna
Steven Hanna: Good morning.
My PC: Hello.
Steven Hanna: Good day.
My PC: It is good to see you again, under better circumstances. Yeah, yeah, yeah, no kidding.
Steven Hanna: I was like, Nadia, Nadia. Oh my goodness, I remember. I've met her once. Yes, now I can meet her again with better conditions, better system, and then basically show you all the new fun stuff on the new things.
My PC: I am so excited. So how have you been? Not too bad. Luckily, not that many jobs. Well, I think I've had two birthday parties, and it was just, anyways, I survived it. The screen wasn't, it was giving me a hard time, and the games, they wanted to play different games, and I didn't have the buttons for those games, so anyways. It was kind of cool, like I just ended up, and then the watches kept dying, so I think they were too far and they weren't connecting, so I ended up just putting all the watches on, and then they were doing that matching game, but I just kind of laid them all on the ground, so they had to run and match to the ones that were on the ground, so that ended up working and they liked that, so.
Steven Hanna: That's actually something that someone else gave us feedback on, where they put, like, since they only had two kids playing, they had them, like, set out a bunch of cones, put the little watch on the cones, and they had to go and tag the cones to earn points, and it was like a one-versus-one with only two kids playing, basically, so.
My PC: Wow.
Steven Hanna: Seems pretty aligned with what you were just describing. All right. Well, survival for me.
My PC: Survival, yeah.
Steven Hanna: Yeah, yeah.
My PC: was surprising.
Steven Hanna: But your new system, do you have it next to you? I do.
My PC: I didn't put anything on, because I didn't want to anything up. I turned it on to make sure that it went on before I cut the cable of The other one, because, but yeah, I put it on, I saw the screen, I shut it off, and I am waiting for
[...transcript continues...]
Type: strategy_with_quan | Duration: 109 min | Steve's words: 4625
Speakers: Charlie Xu, Kris Neal, Quan Gan, Steven Hanna
Quan Gan: I'm doing okay. I mean, as good as I can be, given the situation.
Kris Neal: Yeah.
Quan Gan: How are you? Good, good, good.
Kris Neal: Yeah. We've been going to the gym in the morning, so it's been good.
Quan Gan: Oh, that's really good. I'm happy for you.
Kris Neal: Yeah. You know, they talk about muscle mass is like the number one health indicator. Cool. Yeah. That's great. Were you driving, were you picking up the unit?
Quan Gan: I picked, yeah, so I picked up the unit yesterday.
Kris Neal: Is that where you're driving back from?
Quan Gan: Yeah, I'm going back to LA. I had my cousin with me yesterday, drove her back up here, and then I dropped her off and coming back down.
Kris Neal: Perfect, perfect.
Quan Gan: Yeah, so I'm glad the Lancaster thing did. didn't happen today, so then, you know, I could sleep over there.
Kris Neal: Good, yeah.
Quan Gan: Yeah, otherwise it would have been, like, drop her off and then come back in, like, middle of the night.
Kris Neal: Oh, no. Yeah, that would have been too much, yeah. How did the haunted house go?
Quan Gan: That went really well. Have you seen the Instagram thing that Charlie posted?
Kris Neal: No. Okay, I'll take Go on Instagram.
Quan Gan: Go check it out right now.
Kris Neal: Okay. While we're waiting for Steve.
Quan Gan: Yeah. I think this thing is forcing me out of robot mode, whether I like it or not.
Kris Neal: So one thing that could. Yeah.
Quan Gan: Yeah. Do you see it? It's like the, probably the second or third item. Uh-huh.
Kris Neal: Contamination? Yeah. Ew. Exposure level? Oh, how horrible that place is. Oh my gosh.
Quan Gan: That is terrifying.
Kris Neal: Oh, no, no, no.
Quan Gan: Would you go through it? No. Oh, no, never.
Kris Neal: No, sir. No way. Would you, would you scare act in there? What? Would you scare act in there? No, I couldn't even pretend, I couldn't even do that. No. I feel too bad. Scary, oh no, I hate that.
Quan Gan: Oh, I think we need to get you t
[...transcript continues...]
Type: other | Duration: 28 min | Steve's words: 5208
Speakers: Steven Hanna, Steven Kirkman
Steven Hanna: Hey there. Hey there, can you hear me? Absolutely, how you doing?
Steven Kirkman: I'm good. And yourself?
Steven Hanna: Awesome. Doing well, doing well.
Steven Kirkman: So, we've got GameTruck, and just remind me which location you guys are. more time, East Valley, right? East Valley, so Phoenix. Get my video going, there we go. Sweet.
Steven Hanna: All right. All And Steven, I'm going to assume?
Steven Kirkman: Yep. All right.
Steven Hanna: Steven, Steve, what do you prefer?
Steven Kirkman: I was just going to ask, yeah, we're Steve Squared. Yeah, we're probably the same. I write Steven, but everybody says Steve. I say Steve.
Steven Hanna: The professionals with the N, and then everybody else, it's just Steve. quick and short.
Steven Kirkman: And P-Hs don't count.
Steven Hanna: Those aren't real Well, P-Hs are Stephan's, or Stephanie's, and when I argue with people about the spelling, I say, how do you spell Stephanie? And then they start spelling, and I go, how would you spell it with a V? And they go, Stephanie? And I'm like, hmm, you just proved me right. So, first off, thank you for scheduling with me. I appreciate you being here. I appreciate you working with ZTAG and getting the new V3 upgrade. It is definitely a cool system. My name is Steve. I am one of the Playmaker developers working with ZTAG, just to make sure that you're kind of up to speed on the new stuff, hardware, software-wise, and some of the best practices with the system. I'm also going to give you a few of my own personal best practices for marketing towards schools, after schools, and that sort of thing, since that's probably where most of your ZTAG events will be coming from, if not private events. Are they usually, like, scattered, or is it private events centered?
Steven Kirkman: Yeah, no, it's more larger format schools and other events. We do get some private, but it's not too many of them. Okay, cool.
**Steven Han
[...transcript continues...]
Type: training_solo | Duration: 37 min | Steve's words: 4516
Speakers: Kassidy Wagner, Steven Hanna
Steven Hanna: Hi there, good morning. Good morning.
Kassidy Wagner: How are you?
Steven Hanna: It's a Monday, but we're good, we're here. Perfect, that's what I love to hear. Monday, here, live, got ZTAGG, fun stuff to do at the start of a Monday, won't be too boring, I promise. Heck yeah. All right, so first off, my name is Steve, I'm the ZTAGG Playmaker developer, which basically translates to, I'm here to support you getting your system started, set up, and ready to use that you're comfortable using after this meeting with. We basically have like 45 minutes, but I'm going to try and keep it pretty on par with like your speed of going through the system. So if you're quicker than that, great, if it takes a few extra minutes, cool, no problem. But 45 is kind of like the on-track standard for training. As far as the system goes, Let's go. go. go. See next You have it in front of you? I have it right next to me, yes. Perfect. So we're just kind of going to crack that open and just take a quick peek at the clasps on the side and just flip those and put the lid up. And once you have that, you're going to take a quick peek. There's a little storage area in the back area of the case. It's going to have a few wires and a few other different things in it. Can you just take the stuff out and just tell me what you have?
Kassidy Wagner: Yeah, if we have a little keyboard thing. Oh, no, that sounded really stressful as you said that.
Steven Hanna: What happened?
Kassidy Wagner: I just don't know how to hold on. Hold on. I guess a camera would probably help on it.
Steven Hanna: You don't have to be on camera if you don't want to.
Kassidy Wagner: You can just walk me through it. That's fine.
Steven Hanna: I don't know how to describe this, so.
Kassidy Wagner: That's okay.
Steven Hanna: Thank you. you. Thank Thank you. Thank you. you.
Kassidy Wagner: Thank Thank Thank Thank And we have...
Steven Hanna: Perfect. So that little black clip in
[...transcript continues...]
Type: training_solo | Duration: 38 min | Steve's words: 4875
Speakers: Adolfo, Joel Carlson, Steven Hanna
Steven Hanna: Hi there.
Adolfo: Hello. How are you? Ah, it's a bad.
Steven Hanna: Nice. It's a Monday, right? Yeah, exactly. Well, I promise I won't be too long. I will, uh, you probably used ZTAG before, so just kind of walk you through most of the new things. I am going to give it a minute or two just for, I believe Joel, uh, unless you guys are together.
Adolfo: Uh, I mean, we're in the same, uh, yeah, we're in the same area, but, um, I'm not sure.
Steven Hanna: I'm sure if he's actually coming in, but. All right, then I'll just kind of roll through it, and if he's coming in late, I'll just kind of go over everything again, but I'll just kind of. I TLDR it, shortcut it for them.
Adolfo: Sounds good.
Steven Hanna: All right. So congratulations on your new system. You're probably one of like 30 operators right now with the blue case, correct? Right?
Adolfo: I think mine's still yellow. Still yellow?
Steven Hanna: Okay. So then with your system, do you have the router still?
Adolfo: No.
Steven Hanna: Okay. So it's actually a yellow system, but it's built in.
Adolfo: Okay, great.
Steven Hanna: So with this new system, the most notable changes are going to be the router difference and the silver switch on where it's located now. Instead of it being on the bottom right location next to the little computer power, it's actually on the upper portion of the lid. So do you have the system in front of you?
Adolfo: Not on me, but yeah, I do have the one with the button in front by the screen.
Steven Hanna: Okay. So that one is basically... It's be your V3. The one without the router and the one with the silver button on the top lid is a V3, and that's the newest thing that you guys will have. You do have two additional games with that. And then there's Joel. Let's get him in here. Hey there, Joel. How's it going? Good morning.
Joel Carlson: How are you?
Steven Hanna: Doing well. How about yourself?
Joel Carlson: Good. Good.
[...transcript continues...]
Type: leadership_sync | Duration: 41 min | Steve's words: 1631
Speakers: Charlie Xu, Kristin Neal, Paula Cia, Steven Hanna
Kristin Neal: Oh, sorry. Can you hear me now? Yes.
Charlie Xu: Okay, great.
Kristin Neal: Good morning.
Charlie Xu: How was the weekend? It was very busy.
Kristin Neal: Oh, yeah? I'll go see our kids have activities, right?
Charlie Xu: You have two jobs.
Kristin Neal: Yeah, we went up north, and it was definitely crazy. Good morning.
Paula Cia: Good morning.
Kristin Neal: Hi, Paula.
Charlie Xu: Good morning, Charlie.
Paula Cia: Good morning, Chris. Good morning, Paula.
Kristin Neal: How are you?
Paula Cia: Doing great. Good, good.
Kristin Neal: I'm glad you're able to join because Carmi and Tin have internet issues, and Clancis is unable to join for health reasons. So we're just going to...
Paula Cia: Here in the Philippines, there is like a flu breakout, and we...
Charlie Xu: The schools right now are in a health break, one-week health break, so there are no classes.
Kristin Neal: Oh, wow. Interesting. I hadn't heard that. That's crazy. I'm so sorry, Paula. We'll definitely be thinking of you guys. Yeah. Yeah.
Paula Cia: Stay healthy.
Kristin Neal: Let's see. How was your guys' weekends? How about we start off with that? Charlie, you want to kick us off? How was your weekend?
Charlie Xu: Wow, let's start blanking. Okay. Yeah, I spent a lot of time reorganizing. I'm cleaning my house and just, you know, like refunction a lot of areas. I was studying on, I was studying on, I was it was interesting because I felt like I have sort of like ADHD and I never addressed that issues. So I was learning on like how to efficiently using the environment, you know, like using the environment. was It's helping me to put myself into the flow. So I was like repurposed of an area because before I was like using the whole house, could do anything. You can reading books on couch or eating on couch, but I was like resetting my new rules of, okay, this is dining table, only for dining, no work. So it really helps me to reorganize my focus because I feel like nowadays,
[...transcript continues...]
Type: training_solo | Duration: 64 min | Steve's words: 6764
Speakers: Ruben Saenz, Steven Hanna
Ruben Saenz: So therefore it, whatchamacallit, I have to like remove it all because I have like the box and everything like that. So my laptop just connects to my monitor so I can't remove it.
Steven Hanna: I need to get like a little mini camera or something on top. good. Don't worry about it, you know?
Ruben Saenz: If I showed you my like studio setup downstairs for recording videos, it's basically that.
Steven Hanna: I've got like a ZTAG box hooked up to a capture card, switching into a monitor on the side, back into S on the other monitor. Like I know exactly what you're talking about.
Ruben Saenz: Yeah, like my, it's like the, it's like the laptop's on the side and it's in the box with two monitors to display it on there.
Steven Hanna: And so then I'm like, but then I'm like, I don't have my camera. So every time you're a medium. You're like, how the hell do I go on the camera with it?
Ruben Saenz: Right, I to unplug it, pull it to the side and pull it in front of me. And I'm like, it just, it's like wasted space.
Steven Hanna: So I like, I want the ZTAG in front me while I do it. So, but no, yeah, it's all good.
Ruben Saenz: We'll figure it out and stuff like that.
Steven Hanna: So like the hat, by the way.
Ruben Saenz: Thank you, man.
Steven Hanna: I appreciate it. I got the shirt.
Ruben Saenz: I just need the hat now. Yeah, that's next, dude.
Steven Hanna: And if you have the opportunity to get out to Florida for... Fathom, I'm sure they can get you one, too.
Ruben Saenz: Yeah, when I see them in Tennessee, they had a bunch of stuff, so it was cool. That gets you swag. Yeah, for sure.
Steven Hanna: That gets you swag. I'm also going to, I'll also get your address at the end, and I'll send you some personal stuff.
Ruben Saenz: Nice, cool. Yeah, that'd be dope. I'd like it a lot. I'm already rocking the ZTAG card already, so.
Steven Hanna: Hell yeah. All right, so then let me kind of jump into the system its
[...transcript continues...]
Type: strategy_with_quan | Duration: 77 min | Steve's words: 3806
Speakers: Charlie Xu, Kris Neal, Quan Gan, Steven Hanna
Quan Gan: Well, I can get started since, actually, I just got off the phone with Charlie, so she should probably join momentarily. Can you guys hear me okay?
Kris Neal: Yep.
Quan Gan: Okay. So, yeah, I mean, this is a very serious situation. I've spent some time with the factory to understand the causes, and it pretty much does confirm what I, mentioned before, which was, you know, usage over time, plus impact on the product, and adverse charging conditions is probably the highest risk that is creating. We've actually, we were able to reproduce the phenomenon, which, you know, it's good and also very concerning because it is something that we know what the actual And based on what we're understanding on the implications of this, I do see this as really a defining moment on how our company handles this. And I am going to be issuing a recall for this. You know, this is something not to be taken lightly and see, okay, you know, how their usage is. It's like, we really need to get people to stop and first, like, figure out, like, stop charging it the way unintended. But also on our factory side, we have ways to actually retrofit the product once it comes back to us to replace it with a better battery. So there's several layers to this. So the current battery, we're finding that these are standard lithium-ion batteries that are not rated for extreme heat, which it... Could be in our customer's use case. Let's say, you know, they keep the lead down, or even maybe the whole thing is charging on a sunny day and the sun's beating on it. Those are all things that increase the temperature. You know, your standard lithium batteries, they're not supposed to exceed 45 degrees Celsius. And so it's very possible that in these conditions, you know, they're creating an environment that makes it worse. And there's also a compounded effect that we're understanding batches prior to April of this year. There is a risk of a component inside rubbing against the battery, and that's going
[...transcript continues...]
Type: leadership_sync | Duration: 46 min | Steve's words: 2681
Speakers: Carmee Sarvida, Charlie Xu, Charlie Xu (3), Klansys Palacio
Steven Hanna: Good morning, afternoon, evening, wherever we're at. morning. I'm to move everybody over that side.
Kris Neal: Get everybody in here.
Charlie Xu: I'm still driving, so I might have lost the internet for like five minutes. There is a role that is having really bad internet.
Steven Hanna: Okay, no problem.
Charlie Xu: No problem.
Steven Hanna: I am also in the studio downstairs recording stuff, so my internet is not great. If I die out, Kris, save me. I believe that should be be it. Anybody correct? Am missing anybody? Okay, cool. Well, thank you, everybody, for being at the midweek meeting. It's just going to be a quick check-in to see how everyone's doing, see how everyone is working on their tasks, see if anybody needs any support with their tasks, see if there's any critical issues that are kind of important that we all go over as a team. So I wanted to first off kind of start by asking everybody, what were you doing right before this call? That's going to be our quick icebreaker today. You can post a picture in the chat. You can say whatever you, if you would prefer to verbalize it, but just post, say something. I will take a picture of what I was doing and post it, and I'm going to, I guess, popcorn over to whoever would like to discuss what they were
Kris Neal: I'm laughing because I'm trying to think of a funny meme for mincing words. Like, that's, like, I'm trying to, like, not scrutinize over the wording, but, like, the wording on this form that we're working on has to be so precise. So I'm, like, scrutinizing every single word, even in this co-title, and it's, like, making sure everything is just very aligned. So it's kind of funny. I will popcorn to Klansys.
Klansys Palacio: Hello?
Kris Neal: Yep, Klansys, you're up. Oh, did we lose her? Oh, no. Okay, I will popcorn to Carmee.
Carmee Sarvida: Thanks, Chris. I was just chatting with Klansys. Right before this meeting, we'll just update you about what we were talking about
[...transcript continues...]
Type: training_solo | Duration: 38 min | Steve's words: 5609
Speakers: Rachel Bennett, Steven Hanna, ghursey
Steven Hanna: All right. Hello. I've got Rachel. How's it going? Your mic might be off.
Rachel Bennett: How about now? Looking good and sounding good.
Steven Hanna: Okay.
Rachel Bennett: It was defaulting to the speakers instead of the microphone for some reason.
Steven Hanna: Don't you love it when you're talking to the speakers and nothing happens? It's like talking to the wall, like talking to certain, you know, students. That's most students. All right. Well, welcome. Thank you, Rachel. And I have Percy over here. I'm I'm only going to go with G.E. Hersey. mean, G.E. Hersey is a cool, it's cool. G.E. Hersey, Christina, so it's good. So thank you guys for taking the time to meet with me today. I also believe you guys are both from Shasta, right?
Rachel Bennett: We're in Shasta County, yes. We're at the Happy Valley Elementary. I'm at the elementary, she's at the primary.
Steven Hanna: Okay, cool. So this is kind of a cool little introduction to the stuff if you haven't had an opportunity to use it yet. If you have had an opportunity to use it and I am being redundant at any point, just please let me know and I will save your time. We are also setting up an in-person PD day for you guys in January, which you'll basically play in person, I think. And you should be, you know, all together as educators basically learning how to play ZTAG. So if you don't utilize it before then, this is kind of just a good introduction to get associated with it. Have you guys played before? Do you know the games or anything, or is this kind of like a first-time user experience?
Rachel Bennett: We use it all the time here at my site, and we've used all the games at least once.
Steven Hanna: Cool. Yeah, same with my site.
ghursey: All right, sweet.
Steven Hanna: And I'm going to just go off of the assumption that ZOMBIETAG is like the most played game.
Rachel Bennett: Yes. Okay.
Steven Hanna: Of course. Then I will save you guys a bunch of the tim
[...transcript continues...]
Type: training_solo | Duration: 39 min | Steve's words: 5760
Speakers: Megan and Maddie, Steven Hanna
Steven Hanna: Hello. Good morning. How are you?
Megan and Maddie: Doing well.
Steven Hanna: How about yourself? Good.
Megan and Maddie: All right.
Steven Hanna: Megan or Maddie? Or Megan and Maddie?
Megan and Maddie: I am just Megan today.
Steven Hanna: All right. Is there another day that you would try to be Maddie or?
Megan and Maddie: Nope. Maddie's my assistant and she just did not make it today.
Steven Hanna: Okay, cool. Well, Megan, thank you. I appreciate you being here today. Yes. Have you got your system in front of you?
Megan and Maddie: Yes, I do. Awesome.
Steven Hanna: Cool. So is this the first time that you're seeing this? Have you used this before?
Megan and Maddie: Is this like a brand new thing?
Steven Hanna: No, we had the old version of ZTAG. Okay. In black case. So you're in the black case? Yes.
Megan and Maddie: Okay.
Steven Hanna: So we actually have a bunch of new things. So have you turned the system on before? Have you kind of gone through everything?
Megan and Maddie: Anything we're just waiting to? Okay. So yes, I have it. I've. Turn it on. Do I have to set up an account with it?
Steven Hanna: So you can skip that for now. There should be a skip for now option.
Megan and Maddie: Yes. Okay. Okay. Skip that. Perfect.
Steven Hanna: So from your previous version of your kit, you probably only had one game on there, right?
Megan and Maddie: Yes. Now we've got eight.
Steven Hanna: So we've got a few different things going on. I'm not going to take up too much of your time, but I do want to walk through each of the games because I think your staff can use them in a variety of different ways.
Megan and Maddie: Yes.
Steven Hanna: All right. So the first thing is just take out like two or three of the ZTAGGERS and turn them on by pressing the little red button on the left side of them. So it's on the upper left-hand portion of the screen. Not the screen. On the left side. Okay. Pe
[...transcript continues...]
Type: leadership_sync | Duration: 61 min | Steve's words: 2369
Speakers: Charlie Xu, Klansys Palacio, Kristin Neal, Paula Cia
Kristin Neal: How's the weather out there?
Steven Hanna: It's like 50, gloomy, kind of crappy out. Not too crappy. How about you?
Kristin Neal: It's going to be the same. It's actually the same temperature, but it's actually sunny.
Steven Hanna: It's beautiful. Nice. Enjoy your sunny fall day.
Kristin Neal: Great.
Steven Hanna: Well, you get the leaves changed.
Kristin Neal: Look at that behind you. My goodness, that's gorgeous.
Steven Hanna: Oh, I'll send some pictures when I get upstate this evening. There's some cool, cool things out there. Yeah, upstate got some good stuff. I'm heading up there tonight. I'll be there pretty much this whole month. Gotcha, gotcha.
Kristin Neal: Upstate. Okay. Do you guys have a house up there? have house Okay. Okay. Okay. Do Do you.
Steven Hanna: We're house-sitting for Alexa's college landlord, and she used to live there, babysit the dogs, just be a part of the house, basically. So the landlord, her name is Ro, we maintained really good friendship over the years, and she was like, you guys should just watch our house, we're going to Thailand, and we were like, sure, fine.
Kristin Neal: That is so cool. Wow.
Steven Hanna: So we're going to go and pretend like we're back in college, because we're just going to be swapping back and forth. It's like, I'll be up there for a few days, she'll be down. So it's like... We intended on going together, but then rescued Bean, and the dogs there are very big, and Bean is full of seven pounds, so it's a no-can-do, so we're still up.
Kristin Neal: There we go. Yeah, little tiny puppy for a bunch of pit bulls. No space for a lot of Oh my goodness. Oh my goodness, yeah.
Steven Hanna: Seven pounds versus 75. We brought her up and, you know, tried to make friends, but it was just, she was like, I am overwhelmed, I can't do it.
Kristin Neal: Oh, I bet. She might have them in attitude size, but not size size.
Steven Hanna: She wants to play, but she doesn
[...transcript continues...]
Type: training_solo | Duration: 39 min | Steve's words: 6302
Speakers: Mariah & Ryan - Santa Fe, Steven Hanna
Steven Hanna: Hello.
Mariah & Ryan - Santa Fe: Hello.
Steven Hanna: How are you guys doing?
Mariah & Ryan - Santa Fe: We're good. Well, it's just me.
Steven Hanna: All right. Mariah, I'm assuming.
Mariah & Ryan - Santa Fe: Yes, I'm right.
Steven Hanna: Okay. Just give me one second. I'm just gonna pull up one thing on the side over here. Do you have your system next to you or with you?
Mariah & Ryan - Santa Fe: I do, yeah. Awesome.
Steven Hanna: Okay. I will be back in one second. I'm just gonna pull up one thing. Okay. Okay. So, first off, thank you for coming to training. I appreciate it. I know it's, you know, we're going into a holiday, so appreciate you being here at 4 o'clock. I don't know what time it is for you, but what time zone are you in? You're muted, but you're laughing, and I'm assuming you're in a different time zone from Santa Fe.
Mariah & Ryan - Santa Fe: Pacific time zone, so.
Steven Hanna: Okay, perfect. So it's lunch break for you guys. Yeah. Okay, awesome. Well, either way, thank you for being here. I appreciate it. Is this your first time seeing this unit before, or have you seen this unit before in a different color?
Mariah & Ryan - Santa Fe: We had the version two before, but I never really knew how to work that one either.
Steven Hanna: All right, so then this is kind of going to be a nice little refresher. So, did you have a yellow system or a blue system?
Mariah & Ryan - Santa Fe: It was blue.
Steven Hanna: Where was it this.
Mariah & Ryan - Santa Fe: It was black. Black, maybe?
Steven Hanna: Black? Did you have one game or a bunch of games?
Mariah & Ryan - Santa Fe: One. One game.
Steven Hanna: Okay, so you had the black system. That's like way back when. Okay, that's cool. So, I'm kind of going to blow your mind and give you a little problem here because this is going to be like tech overload. Because we've got like seven more games now, and it's quite a little bit of things to g
[...transcript continues...]
Type: training_solo | Duration: 16 min | Steve's words: 727
Speakers: David, Steven Hanna
David: Okay, he's Okay, it's good. Okay, hi.
Steven Hanna: How are you?
David: Fine, fine. But I'm running for coming here. I'm in my wife's office. Okay. Because I have issues with my connection at home.
Steven Hanna: Okay. So then what's going on? Talk to me. Tell me what's wrong.
David: Hello. What's wrong? You see this? Yeah. Okay. Okay. I have a... Hello. For you, what's the name of this?
Steven Hanna: ZTAGGER, Watch, whatever you want.
David: Okay, watch. Okay. And this?
Steven Hanna: Zeus, main computer, big computer.
David: Okay. Okay. Okay. Okay. Okay. computer. Okay. Okay. I have some watch. Okay. Some tagger who's not... Um... My English is bad.
Steven Hanna: It's OK.
David: Not charge? No. This one, not . Not open. The power on is not working. OK? But if I put on the computer, OK, you can see it's charging. OK?
Steven Hanna: Right.
David: It's charging, but it's impossible to power up.
Steven Hanna: On the top side, look at the QR code. What number is that?
David: OK. 24, 08, 16, 09. Okay.
Steven Hanna: Thank Mm-hmm.
David: 44.
Steven Hanna: Okay. Any others like that?
David: This one, too. What's that one?
Steven Hanna: But this one, not of the QR code. Okay. Okay.
David: And this one, too. Okay. This one, not the QR code, too. And this one, yes. This one is 23, 0, 9, 0, 4, 152.
Steven Hanna: Okay. So three?
David: Four, four. Four.
Steven Hanna: Okay.
David: Four was not Power One. Okay.
Steven Hanna: Two of them have zero QR code, and then the other one. Yeah.
David: Yeah. And two with the QR that I say to you. Okay. And these two, these two, not connected to the computer.
Steven Hanna: Hmm. I've tried.
David: I've tried. I tried the method you put on YouTube for the, you know, to reset.
Steven Hanna: Wi-Fi, right, right, updates.
David: Yeah, but it's not working. Do they turn on? Okay. Can they turn on or no? Yeah, yeah, yeah, yeah.
Steven Hanna: Okay. Whe
[...transcript continues...]
Type: training_solo | Duration: 46 min | Steve's words: 4673
Speakers: ALIESHA & ISOLINA-WINDCREEK, Steven Hanna
ALIESHA & ISOLINA-WINDCREEK: Oh, let me, hold on, here we go. I'm just trying to fix my audio because it is not liking me very much right now.
Steven Hanna: You are good, take your time. Test, test. Here we go.
ALIESHA & ISOLINA-WINDCREEK: Okay. Awesome.
Steven Hanna: How are you, Steven?
ALIESHA & ISOLINA-WINDCREEK: I'm well, how are you, Alicia?
Steven Hanna: I'm blessed, I can't complain, thank you for asking. Nice, nice, nice.
ALIESHA & ISOLINA-WINDCREEK: Hopefully enjoying this nice day wherever you are.
Steven Hanna: Hopefully it's sunny, hopefully it's not too crazy cold.
ALIESHA & ISOLINA-WINDCREEK: I don't know, I don't know, no. It's crazy cold, I live in the north side. In Jersey, I don't care about you, it's cold here.
Steven Hanna: How far, how far up, where are you at? I'm in Pennsylvania.
ALIESHA & ISOLINA-WINDCREEK: Okay, Pennsylvania.
Steven Hanna: Mm-hmm. That's not too bad, I'm actually up, I'm in upstate New York, so. Oh, that was disrespectful up there. I'm feeling it, man, I'm feeling it. All right, well, perfect, Glenn. Nice to know that you're kind of local.
ALIESHA & ISOLINA-WINDCREEK: Nice to know.
Steven Hanna: Do you have your system with you, Alicia?
ALIESHA & ISOLINA-WINDCREEK: Yes, we do. I'll plug that.
Steven Hanna: I just have to comment, your eye makeup is absolutely fantastic.
ALIESHA & ISOLINA-WINDCREEK: Oh, thank you.
Steven Hanna: I have to say, acknowledge that before we start off. Very well done. My sister is a stylist, and she always told me to pay attention to nails and eye makeup.
ALIESHA & ISOLINA-WINDCREEK: small things, yes. Absolutely.
Steven Hanna: Those are the two things that, if anything, make a comment and make it known that you guys do good work. Just want to say, listen, it's acknowledged. You try to. All right. Excellent. Now, is this your first time seeing ZTAG?
ALIESHA & ISOLINA-WINDCREEK: No. Okay.
Steven Hanna: Now, this is your 3.0.
ALIESHA
[...transcript continues...]
Type: strategy_with_quan | Duration: 147 min | Steve's words: 11389
Speakers: Carmee Sarvida, Charlie Xu, Kris Neal, Quan Gan
Steven Hanna: Hey, Charlie. Hi.
Charlie Xu: Were you able to hear me?
Steven Hanna: Yeah, yeah, yeah.
Charlie Xu: Okay.
Steven Hanna: All right. I'm just going to jump to the side for one second to grab my water, and I'll be right back.
Charlie Xu: Okay. Hi, Kris. Hey, everybody.
Kris Neal: How are you?
Quan Gan: Good to see you.
Charlie Xu: Good to see you, too.
Kris Neal: Hello.
Charlie Xu: Is it cold over there? Did you catch cold?
Kris Neal: I know. Not really. It's beautiful, actually. It's cold, but it's nice and sunny.
Charlie Xu: Yeah. It's beautiful.
Kris Neal: How about you guys? Is it cold over there?
Quan Gan: No, it's nice.
Charlie Xu: Cloudy. I'm like cloudy today. The sun's coming up. So Paula won't be able to join. She has some internet. I see you over there.
Kris Neal: So does Clancy's and Tin.
Charlie Xu: Oh. And Kermie, I think, is back on right now, but she might be trying to catch up. I see. Are these midweek check-ins for leadership or the whole team?
Kris Neal: I think they're whatever they need to be.
Quan Gan: Okay.
Steven Hanna: They're very open-ended. The first 10 minutes of every one of these is a critical crossover between any team issues that we all have to focus on, and then a branch out after that.
Quan Gan: Okay.
Steven Hanna: Good to see you guys. Francis, Paula, and Tin with issues. Okay. You as well. Yeah.
Quan Gan: Good to see everybody.
Steven Hanna: Kind of resurfacing.
Quan Gan: I finally got enough sleep in.
Steven Hanna: Okay. Then with. With that in mind, let me just pull this up over here. It's kind of just going to be us then, I guess. And then Carmee just got in. Okay. So there's Carmee.
Kris Neal: She's got a lot to do if we want to excuse her and just do the L10 or leadership. It's up to you guys.
Quan Gan: Yeah.
Steven Hanna: Well, we can do an impromptu L10 today. Yeah. Hey, Carmee. Hey, Carmee.
Carmee Sarvida: Yeah, I'm turning off my camera since our po
[...transcript continues...]
Type: training_solo | Duration: 44 min | Steve's words: 5183
Speakers: Kayla and Lily- Avi, Steven Hanna
Steven Hanna: Doing well, doing well. Thank you for joining me. Appreciate you being here. Of course.
Kayla and Lily- Avi: All right.
Steven Hanna: And we've got another Kids Quest. Awesome. And you are Kayla or Lily?
Kayla and Lily- Avi: I am Kayla. Let me change that real quick. We just had another call a second ago.
Steven Hanna: So you're good. All right. So before I jump in then, I will just quickly ask, how have you liked ZTAG? I know that you guys are coming from like a big black case that is like modified out to something new and cool.
Kayla and Lily- Avi: We don't use it actually a lot in our center. Our center is really small, so we don't get a whole lot of business, but the kids do enjoy it when we do bring it out.
Steven Hanna: Okay. Well, how often would you say you would use it? Like on a weekly basis, monthly basis, like once every now and then, blue moon?
Kayla and Lily- Avi: Once every couple of months, I would say we use ours.
Steven Hanna: My goal The is to get that changed and to get you to have more fun with this. So I will start by saying your old system probably had one game on it, right? That black thing, just one game. We've got seven new ones. So yeah, definitely new games and actually a lot more versatility for something that you might like to use it for. So with your old system, I know you might not have used it too much, but your new system has a few different upgrades to it. What I'm going to ask you to do is kind of get it set up in a spot where it's like at eye level, where you're not bending down to try and pick stuff up. I'm going to just walk you through the system and just show you the new things on it and just kind of give you a quick idea on how to play some of the new games.
Kayla and Lily- Avi: Okay.
Steven Hanna: So that blue system behind you, you are like one of 30 with this cool blue case. I do say I'm jealous.
Kayla and Lily- Avi: You could just set that up on the table.
**Steven Hanna:
[...transcript continues...]
Type: with_quan_other | Duration: 26 min | Steve's words: 1865
Speakers: Quan Gan, Steven Hanna
Steven Hanna: All right.
Quan Gan: I found my shirt.
Steven Hanna: It's fuzzy, too, and it's embroidered. All right.
Quan Gan: Yeah, is. Right. Yeah, it is pretty nice. Yeah, that looks very cozy.
Steven Hanna: It is. You just got to start wearing this on all calls as a disarming tactic. Maybe. Like, wow, he's affirming himself today.
Quan Gan: it's like, yes.
Steven Hanna: Oh, okay. Out of my selective laziness, I've realized... Don't appeal to my language.
Quan Gan: No. Okay. Well, the conclusion is me being the tech person fixing things is only sustainable up to a certain point, and it's starting to get unsustainable.
Steven Hanna: Like within three months, you're basically done. Well, yes, and also as we're celebrating...
Quan Gan: More systems, it's not like I fix these and they're just going to stay fixed. No, you're recirculating and Frankensteining to solve it, band-aiding it, basically. Yeah, so basically we need to have an auto shop at some point. And there needs to be mechanics, you know, because these things just get mileage, and once they get mileage, they need to come in for service.
Steven Hanna: Yes.
Quan Gan: Yeah, and I think there's different levels of dissection that we have to figure out how the service happens, because on the ZUS level, it's certainly more complex. The ZTAGGers, arguably, they can, you know, toss them and you have new ones, but it's really, the ZUS is probably long-term going to still be the pain. Even though we may make things more modular today, you have this long tail of, you know, five, six hundred systems out there that eventually need servicing too. Um, so I'm just wondering if a skill can be developed as a playmaker or a type of playmaker that is specifically mechanic or, you know, whatever you want to call it, like a person that can, what? James. James. Yeah, well, I was kind of hinting at him, like, of his type, but I also wonder, like, can we somehow formalize a service relationship
[...transcript continues...]
Type: with_quan_other | Duration: 113 min | Steve's words: 7129
Speakers: Quan Gan, Steven Hanna
Quan Gan: But, you know, this is just for internal review because we need to get M5 to get us new batteries. And then also I need to figure out what a retrofit looks like because knowing what I know now, it's like I can't in good conscience take someone's Zeus that came back and only fix the symptoms that they saw because I know underlying there's additional risk now.
Steven Hanna: Yeah, you can't band-aid it. This has to be total root cause.
Quan Gan: Yeah. And some of these things might require a little bit more time, which means we'll have to delay returning some of these things to people. I might take Newsy Taggers and retrofit them and send them back rather than fixing the old stuff because it's all related to the battery. And let me share a screen share so you can I would say you don't even need to. I would don't Elaborate, I agree with that. Yeah. Okay. Yeah. So, you see my screen?
Steven Hanna: Yeah.
Quan Gan: Okay. These, they have production dates on them, and I'm asking you to get your own hex key so you can pop it open and take a look for yourself. They come from various dates. So this first one's from May of 23. This one's from March of 24, and then July of 24. And you can notice that they all have, like, a little bit of puncture right here.
Steven Hanna: Right. Yeah. Bottom left corner of that interface between what it looks like is the wrapping and battery.
Quan Gan: Yeah. So there's, so here's the battery body. On top of it, the terminals are soldered to a small battery management board.
Steven Hanna: Okay.
Quan Gan: That basically manages how fast to charge the battery. Yeah. And there might be some thermal stuff on here, too. And then the yellow stuff is Kapton tape, which is an insulative polymer that just wraps it all up to protect it.
Steven Hanna: So that tape is getting punctured, and then the battery, it looks like, is also having some level of abrasion, like you described.
Quan Gan: Yeah, once it's punctured, th
[...transcript continues...]
Type: strategy_with_quan | Duration: 76 min | Steve's words: 855
Speakers: Carmee Sarvida, Charlie Xu, Charlie Xu (3), Klansys Palacio
Quan Gan: Oh, no, I have you on mute.
Kristin Neal: Good morning, good morning. Can you hear me?
Quan Gan: Yeah, I can hear you. Great.
Kristin Neal: Here they come. everyone. Good morning. Here comes our friends.
Charlie Xu: Klansys has the same color shirt.
Kristin Neal: Yeah.
Klansys Palacio: You both got the memo.
Kristin Neal: Love it. I think we are complete right now.
Charlie Xu: So mine's here.
Kristin Neal: Charlie's here, too. Yeah. morning.
Tin DG: Good morning.
Kristin Neal: Here comes Carmee.
Paula Cia: Hi, everyone. Good morning, Paula.
Charlie Xu: Hello.
Kristin Neal: Let's see. We're just missing Steve. Good morning, Carmee. Carmee. Good morning, Let's see. All right. He will join when he can. Good morning, everybody. Happy fun Friday. It's great. We have a whole, almost a whole team here. So awesome to have everyone in the spirit of inclusive empowerment, where every child gets a place to shine. We're going to go ahead and start off with sharing, since we all have an inner child, right? We all have that inner child in us. Go ahead and share a picture to the team chat where you shined. So where did you shine? Share a picture of where you shined in the chat.
Quan Gan: Sorry, as a child or? No.
Kristin Neal: No. As now. Everybody has that inner child. So where did that inner child shine? Hey, Steve. Good morning.
Steven Hanna: Hey, guys.
Kristin Neal: We are jumping in our Fun Friday Friday meeting. ...with sharing a picture of yourself, of a time that you shined as the inclusive empowerment, our core value, the time where you shined. Just like this, Quan, I'm not going to share it in the chat, but this is a time where I shined. This was an Easter service at our church, and that was right after I stepped off the stage. I was speaking to the entire, actually it's right here, the entire community right here. We had a big giant event, and I got to speak in front of everybody, and this gentleman was my life group leader with his mom,
[...transcript continues...]
Type: strategy_with_quan | Duration: 53 min | Steve's words: 597
Speakers: Charlie Xu, Kristin Neal, Quan Gan, Steven Hanna
Quan Gan: Yeah, it's pretty. Well, I mean, it was kind of uneventful, but I mean, it was good. We just went to my parents' old neighborhood and took the kids around, but there weren't that many trick-or-treaters anymore.
Kristin Neal: No kidding. We didn't get that many this year either. I was shocked for it being on a Friday.
Quan Gan: Yeah.
Kristin Neal: Just not what it used to be, I guess. I know.
Quan Gan: I want to share a testimonial I got from Joel Carlson.
Kristin Neal: Please, please. I can't wait. Yes, that's the LA, right?
Quan Gan: Mm-hmm. LA Newtruck.
Kristin Neal: Orange County. Let me see.
Quan Gan: I'll share the council.
Kristin Neal: Yeah, I asked for 30 seconds.
Quan Gan: gave me two minutes. was great.
Kristin Neal: Nice. Anyways, here comes Charlie. comes Charlie.
Quan Gan: Is Steve joining us, too?
Kristin Neal: Yes. Hey, Charlie, thank you for joining.
Quan Gan: All right, just sent it. Great.
Kristin Neal: Can I share? Do you mind?
Quan Gan: No, go ahead. Yeah.
Kristin Neal: Charlie, this is from Joe Carlson. Hi, my name is Joe Carlson. Give me the speaker. There we go. I own a Game Truck franchise in Orange County.
Quan Gan: So wait for Steve to come.
Kristin Neal: I think he would appreciate it.
Quan Gan: Okay.
Kristin Neal: Yes, yes, yes. Almost like a mirror of Steve. Hey, Tin.
Tin DG: Hello again, everyone.
Charlie Xu: Hi.
Kristin Neal: My gosh, I've never seen you without your glasses.
Tin DG: Oh, yeah. My eyes is...
Kristin Neal: Yeah. Yeah. Yeah. Yeah. Yeah.
Tin DG: Because I got the toy, I just remove it now. I'm wearing it again.
Kristin Neal: Oh, beautiful. I was like, I can see your eyes. Very cool. I'll start us off. Once Steve gets here, we just have a testimonial that we wanted to kind of see. That's okay. Yeah, that's okay. Yeah. You know Joe Carlson, right? Joel Carlson from the county. Yep. Game truck. Very good. Yep. That's, it's from him. So, and then we'll jump in.
Quan Gan: Yeah, we have to
[...transcript continues...]
Type: training_solo | Duration: 42 min | Steve's words: 6307
Speakers: Baking, Steven Hanna
Steven Hanna: Hey there, folks. Hi, how are you? Well, how are you? Good.
Baking: Hi.
Steven Hanna: Are we baking? Or is someone baking? It was from a previous call.
Baking: I just changed it to our Senate.
Steven Hanna: I was like, all right. I mean, I'm cool. What are we baking today? I'd like to know.
Baking: If we're doing something like snacks and stuff, I'm game.
Steven Hanna: Well, first off, thank you guys for being here. I appreciate you taking the time to speak with me about your ZTAG unit. Since you guys are a Kids Quest site, you should have had a ZTAG before, correct? We have not had a ZTAG. Never. Never.
Baking: We just got it delivered.
Steven Hanna: Okay. So we are totally brand new to this. Wonderful. Do you have your system next to you? For the ZTAG? Mm-hmm. Do you want to go get it out of Robert's office?
Baking: It's the blues suitcase. Okay. All right.
Steven Hanna: And who do we have with us today?
Baking: So I have my management team with me.
Steven Hanna: Okay, cool. Names, if you don't mind, so that I don't just say management team on the couch behind you.
Baking: Yes, I'm Echo. Echo, okay.
Steven Hanna: And then I have Grace.
Baking: Grace.
Steven Hanna: And then I have Wiley. Riley or Wiley? Wiley. And then I also have Tommy.
Baking: Okay.
Steven Hanna: I do have certificates, so if you want to give me your last names, great. If not, I'm just going to put it as your site name after. Okay, that's fine.
Baking: We can give last names.
Steven Hanna: Sure. All right. Give last name.
Baking: Mine and Tommy's is Ringer.
Steven Hanna: Grace. Carpenter. Wiley. Kilgore.
Baking: K-I-L-L-G or one? K-I-L-G-O-R-E.
Steven Hanna: K-I-L-G. All right. So that nice blue case that was brought to you just now, is it blue or yellow? Ours is blue.
Baking: Okay.
Steven Hanna: You're probably one of like 30 people with a blue one right now. I'm kind of jealous. I don't even have tha
[...transcript continues...]
Type: leadership_sync | Duration: 22 min | Steve's words: 658
Speakers: Carmee Sarvida, Charlie Xu, Kristin Neal, Paula Cia
Kristin Neal: If there is, just let me know. No, you're good. You're coming in perfect.
Steven Hanna: All right.
Kristin Neal: Here comes Paula. Hey, Paula, can you hear us?
Paula Cia: Hi, Kris. Yes. Yay.
Kristin Neal: Good morning. Happy Monday.
Paula Cia: I still have a background there from the last meeting. I love it.
Kristin Neal: It's so festive. It's not just summer yet.
Paula Cia: I'm all about it.
Kristin Neal: I love celebrating Christmas early.
Paula Cia: Yeah, I don't have my Christmas tree, so I'll just be maybe using background, right?
Kristin Neal: There you go. There you go. It's a lot cleaner than an actual tree.
Paula Cia: you Morning.
Kristin Neal: Morning, ladies.
Charlie Xu: Morning, everyone.
Paula Cia: Morning.
Kristin Neal: Good morning, Kermie. All right, guys. Thank you so much for joining us. A few of our friends, Tim Clances, are experiencing the brownouts from the typhoon yesterday. So I'm glad you girls are okay. How are you guys doing? Everything good?
Paula Cia: Yeah, I experienced blackout also earlier, but thankfully the power continued just an hour before the shift.
Charlie Xu: Kermie, you guys are okay?
Kristin Neal: Yeah, we're good with Chris.
Carmee Sarvida: We both experienced power issue, but it was fixed yesterday. Yeah, yesterday. Great, great.
Kristin Neal: So no other damage from the typhoon. We're glad to hear that. Yeah. Thank you so much for sharing. Steve, how was your weekend?
Steven Hanna: I was writing memory cards. We've got a lot of memory cards going out to people. So I was, I drove back down from upstate. And now it was okay. Yeah, pretty good. Just work. Kind of work through the weekend. I don't know. One of these weekends you'll take off and not work.
Kristin Neal: Now, what's a memory card? Is that something you do from the events that you do?
Steven Hanna: Oh, no. The ZTAG memory cards. Like, the SD cards. Like, we need to send a few of these out because we've got tech sup
[...transcript continues...]
Type: with_quan_other | Duration: 54 min | Steve's words: 4270
Speakers: Quan Gan, Steven Hanna
Quan Gan: Which is a pain in the . I won't be able to know exactly what it is, but I'll save it for later. Yeah, and then anything that comes back as a whole Zeus, I can't knowingly just, you know, send back their ZTAGGERS, so I gotta get the ZTAGGERS reconditioned. So I set up a whole assembly shop here.
Steven Hanna: Sorry, just give me one second. My dog is, like, fighting me for one. Just gotta get her a ball, and she'll be fine. All right, Pete. I know you've been dying to play with this ball all day, and I have not given you the satisfaction of playing with it. Yeah, you know which one's coming out. Oh, yeah. Go ahead. Sorry for rant. Random bashing ball. Beyond HDMI, Raspberry Pi level, so coding-wise, is it, what could it be at the Pi?
Quan Gan: I don't know, it's not even turning on, so I'd have to take the hardware completely out and just see isolated if it turns on. Maybe it's about, it could be a power supply thing, because for the first time, the screen makes some weird clicking noise. So maybe there's some disruptive power, I don't know. There's just so many variables that I have to dive into. Now, today, unrelated, this morning, Chris had a random request, unintentional, but it inspired me. She was asking if I can, like, ask Add some more videos to the projector to share stories. I said that didn't really work because nobody's going to stop and actually listen or read the projector. It's really there just as eye candy. But initially, I thought she meant to add videos into the ZU. And I was like, that's a brilliant idea. Maybe the training is actually inside the ZU. Yeah, modular videos, less than one minute each. Yeah. Like, it pops out unless you, like, check that you've done it or something. That it'll pop out at you. That's an interesting possibility. Now, I haven't checked if the ZU can play audio, which there is a possibility that it can. I just haven't tried it yet. So, because this only appeared to me. When Jerry tried to put a video onto
[...transcript continues...]
Type: other | Duration: 112 min | Steve's words: 9743
Speakers: Steven Hanna, zackaustin
Steven Hanna: How's it going, man?
zackaustin: It's going.
Steven Hanna: It's going. How's everything with you? We're good. We're good.
zackaustin: We're trying to get ready for some off-season camp stuff in the beginning of the year. As good as can be is what I'm hearing. You're stressed with the planning, but navigating the season prep, as they say. I'm very familiar with the camps.
Steven Hanna: A lot of stuff coming your way, I'm going to assume. And basically, you've got to figure out how to sort them into their bins and make sure everything gets to the right spots.
zackaustin: Exactly. Yeah.
Steven Hanna: Yep. That's pretty on par with what we've been hearing. So, well, I want to thank you for taking the time to be here. I know that you're a very busy man, and I know that life is, you know, all over the place. So, I will try and be brief and quick with it. Have you had experience with ZTAG before, the system, that type of thing? I know you guys have had it for a while now.
zackaustin: Yeah, it's funny. So I've been here since January, and my first day here was operating the ZTAG unit. And so I've gotten to know it pretty well. Yeah, I mean, there are some nuances that I'm sure I don't know about, but for the most part, I know how to operate it as best as I can. Okay, cool.
Steven Hanna: Have you ran into anything that has prohibited you from running it effectively? Any feedback that you have? I don't want to say I'm the negative side, but any feedback that has hindered your operation with ZTAG?
zackaustin: There is one thing that continues to come up with our guests, and that is the range of the TAGGERS. That it comes... So pretty consistently. I was, and I could be wrong, but when we got it, it was on a certain operating system, and then we updated it, you know, like we're supposed to. On the old operating system, I'm fairly certain that we were able to adjust the range at some point or another, and then when we updated it, we wer
[...transcript continues...]
Type: training_solo | Duration: 31 min | Steve's words: 4912
Speakers: Elijah Severance, Steven Hanna
Steven Hanna: And will anybody else be joining us today?
Elijah Severance: I'm not entirely sure. says Triton on there, but he normally doesn't start for another 30 minutes, so it'll probably just be me today.
Steven Hanna: Cool. Okay, gotcha. Well, first off, I want to say thank you for taking the time to be here with me for the new system. Yeah. And appreciate you checking it out for a few minutes. So do you have the system in front of you?
Elijah Severance: Yep. Plugged in and turn on. Amazing.
Steven Hanna: Awesome. So it sounds like you know what you're doing mostly with the system. Is there anything that you see on the system that has kind of caught your eye off the bat that you're, you know, not used to seeing?
Elijah Severance: Let me check out my notes here real quick. Let's see. First thing I noticed is that there's not an antenna for this one. On our old system, they had the detachable antenna that we could use, but this one just is antenna-free. 3. Yes.
Steven Hanna: So the most noticeable visual differences and functional differences for you are going to be with that removal of the antenna and router. So it's actually built right into the system now, so you don't have to worry about that anymore. Yeah, that little modular thing with the little wires scooting around kind of didn't sit too well with a lot of people. So it's built right in, and the power button, the silver power button, as opposed to being in the bottom right of the system on the PC side, it's now built into the upper portion of the lid. So there's also a few ports on the lid as well. You also should have a little SD card in the back of your storage area.
Elijah Severance: Oh, I see that. Yeah, that's kind of a backup just in case.
Steven Hanna: Sometimes there's been some tech issues related to SD cards corrupting over time due to improper shutdowns. like, depending on how careful your staff is, the vibration... And shaking over time, if you're rolling it over
[...transcript continues...]
Type: leadership_sync | Duration: 52 min | Steve's words: 2424
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kris Neal
Steven Hanna: How are doing, Chris? Doing okay.
Kris Neal: Doing okay. How about you? I'm okay.
Steven Hanna: It's cold up here. This house doesn't have great heat. Did you guys get the Arctic blast? Yeah, it's been snowing for the last two mornings at the start, and when I go to check on the chickens outside, they're all like, penned up, and they're just like, yeah, this is not for us.
Kris Neal: The cow scene. Remember the cow commercial for California? Get us out of here. Hey, guys.
Steven Hanna: Good morning.
Kris Neal: Hey, Tin.
Steven Hanna: Hey, Klansys. Good morning, everyone.
Klansys Palacio: Morning.
Kris Neal: Morning.
Steven Hanna: Right. Morning.
Kris Neal: Morning. Morning. Morning. Morning.
Steven Hanna: Okay, and Carmee. Morning, everyone.
Paula Cia: Morning.
Kris Neal: Hello, good morning.
Steven Hanna: Morning, everyone.
Carmee Sarvida: Morning.
Kris Neal: Hello.
Steven Hanna: All right, seems like that's everybody. I'm not going to wait for Charlie or Quan. They can join whenever they want. Welcome, everybody, to our midweek checkup. I hope you are all having a wonderful start to the week. know that you guys have been experiencing some natural disaster, brownout, blackout, typhoon-related things, and I just want to say thank you guys for being here as always. I can only imagine, you know, having to constantly deal with something like that and navigate work, personal, career, and every other. Life in the midst of that can be very challenging. So I just want to say thank you, and I appreciate your resilience for where you guys are, because I can't imagine me going through something like that and bouncing back like you guys do. So every time that you guys bounce back, I just want to say, you know, I'm proud. I don't know how much that means, but I'm proud, and it's really amazing to see everybody continuously move forward. It makes me honored to be a part of a team like this. So I just want to say than
[...transcript continues...]
Type: with_quan_other | Duration: 30 min | Steve's words: 2240
Speakers: Quan Gan, Steven Hanna
Quan Gan: Dropping off like a single used system for demo only with them in the hopes that they would just go out and, well, first of all, I trained them and then I provided one of them to just have a round. Some of their schools, very similar situation. They have it in crates.
Steven Hanna: Yeah.
Quan Gan: So I haven't followed up with that guy. His name is Fred. Oh, it's TSP, Turlock Sports Park. So they have a physical sports park location where they'll host programs, but they'll also go up and down the state to do things. So they're basically like competitors to this organization. And you're going to probably find a whole bunch of these kinds.
Steven Hanna: Then I would say you should be very careful with which competitor you support from the get-go. And this is going to be something that we should be considerate of a lot of core values between these people because you're right. Listen, we should have some sort of after- School third party that we coordinate with to make sure that these systems are used. I wholeheartedly agree with that. However, I don't know if this is that group. I don't know what that group might be. might be a regional group, like you're saying, and this might be a good exploratory, you know, nature for this element of things to see, hey, is there feasibility for something like this? But I'm very hesitant to work with any school subcontractor that could have the potential to add another gate before system use.
Quan Gan: Okay.
Steven Hanna: That gate being, oh, well, our usual subcontractor, TK8 Sports, isn't available, so we can't play ZTAG today.
Quan Gan: No one knows how to do it. Yeah.
Steven Hanna: And I think that that would be something that happens, and it would pigeonhole TK8 into, one, being ZTAG playmaker operators for a final. Financially Driven Business, and Two, the school once again now can't use the system because they don't know how to use it now. They haven't been trained at all. So they have to rely
[...transcript continues...]
Type: training_solo | Duration: 46 min | Steve's words: 6135
Speakers: Augusta, Steven Hanna
Steven Hanna: Colvin. Hello. Nice to meet you both. Nice to meet you. Last names, just so that we have them, so that when I make the certificates for you guys, I can make them nice and cool for you and personalize it a bit.
Augusta: Okay. My last name is Anderson. That's A-N-D-E-R-S-O-N. And my last name is Emmer Beyer. It's E-M-I-R-B-A-Y-E-R.
Steven Hanna: Perfect. I'm not taking notes because AI is going to get that and just send it to me.
Augusta: All right.
Steven Hanna: So that's kind of the same thing for you guys on this call as well. I would say just focus more on using the equipment now rather than like taking notes on the stuff because I'll just send you an AI recording and it'll have notes all lined up for you. I would like to introduce myself first and just say, hello, my name is Steve. I'm one of the ZTAG Playmaker developers and my job is to literally make sure that you're comfortable with your system. You know how to use it and you're not going to, you know, make any errors on your own when you're kind of out in the field using it. So I'll first off start by saying. Do you guys have a yellow system or a blue system?
Augusta: Blue. We received a blue system. We have a yellow system that we're sending back.
Steven Hanna: Okay, perfect. You are one of like 30 people right now with the blue system. I am kind of jealous. They don't even have me with one yet. So good for you guys, you know, it's like slight little, yeah, so happy for you. Yeah. I will start off by saying there are a few notable differences on the system itself. You might have noticed that there is no router anymore that has been removed from the equation. We also have switched up one of the little buttons to the upper case as opposed to the bottom right corner where you had those two buttons before. So notable physical differences on the top side. Router is gone. Button has switched locations. And there's a bunch of stickers probably around that system that say how to
[...transcript continues...]
Type: strategy_with_quan | Duration: 43 min | Steve's words: 428
Speakers: Kristin Neal, Quan Gan, Rachat d' Entreprises, Steven Hanna
Kristin Neal: Good morning. Good evening.
Quan Gan: Good morning.
Kristin Neal: Good morning. Good morning, Steve. And Patrice, it looks like Patrice is here. Yep.
Rachat d' Entreprises: Oh, there you are.
Kristin Neal: Did you have a separate, a different name a second ago?
Rachat d' Entreprises: Yes, I had a second, I have a different name, and I just registered my name, so it's easier for everybody. There we go.
Kristin Neal: Thank you so much. I was wondering who you were. I was like, I don't think I've heard of this gentleman before.
Rachat d' Entreprises: Yep. It's good to see you again.
Quan Gan: It's been quite a while.
Kristin Neal: Yep.
Rachat d' Entreprises: Same for me. Mm-hmm.
Kristin Neal: Are we waiting for somebody else? I think just Charlie, but she'll jump on when she can. think she's probably not going to do today.
Quan Gan: So I think us three is fine. Sounds good.
Kristin Neal: Yes, please. By all means, let's get started.
Quan Gan: Quan, do you want to start us off? Patrice?
Kristin Neal: Sure, sure.
Quan Gan: I'll get started. mean, Patrice, you and I, we know each other from many years ago. Was it before or after COVID? Or we met? I don't know.
Rachat d' Entreprises: Yeah, maybe it was 21 or something like this. Okay, so right after, yeah.
Quan Gan: And then a couple of major things since we've connected them. Stan has left the company. I probably shared with you on that earlier. So since about half a year ago, our team has already been completely organized. Patrice. We are also launching some new products this year at IAAPA. And our main focus, as I've said with you before, has actually been in education for the past three years. We do still support our professional customers. In fact, at IAAPA, we have a new version of the news coming out that is more robust. But that's kind of where we are. And then Kris and Steve joined the team. Kris has been with us over a year now. And her role is really just taking care of our partne
[...transcript continues...]
Type: strategy_with_quan | Duration: 26 min | Steve's words: 1592
Speakers: Kris Neal, Quan Gan, Steven Hanna
Quan Gan: Oh, we certainly shocked them about the price.
Steven Hanna: Okay.
Quan Gan: I'm not sure if Chris is going to like, I'm going to see where he gets to buy a lot.
Steven Hanna: Okay. Well, I think we've got to treat this as a franchise. Because we just need...
Quan Gan: Yeah, I think we're kind of forced to, even though we basically dismantle the franchise model in the U.S. by working directly with each person. Um, but it being in a different country certainly makes that a lot of, know, having to deal with each person, especially across my lift areas and physical barriers. So having, like, this reduction helped that. Um, I'm also seeing that, being that we've raised a list price, we may be able to lower their price, um, to a way that, I mean, there should be enough margins in there, um, and if they could provide the training rather than you, like, can, um, those are margins that we don't have to have because they're taking care of it.
Steven Hanna: Yeah, take out $1,000.
Quan Gan: Because, you know, our cost on it. Oh, hold on.
Kris Neal: Hey, hey.
Quan Gan: Hey, Kris.
Steven Hanna: Hey.
Kris Neal: Thanks, Steve. Sorry, I didn't see you guys are meeting.
Steven Hanna: No, you're good.
Quan Gan: I'm good. Kris, actually, on the international pricing, I think we're going to have to re-rinse it because the previous rinse, we didn't consider raising the IAPA price up to where it is right now. And there's plenty of margin in there that I don't think we necessarily need to tack on the additional 30%. The 30% before was tacking on to our base of 97, right? Yes. Or even if we tacked it on to the 13-5 or whatever that was, the 12-7?
Kris Neal: So under your thinking, you're saying it's already marked that 30% up. I want to make sure that that is fully aligned, though, because I'm still with that argument that if we're going to provide the support, the sales, et cetera, et cetera, why do we not just go directly to that person? So, but
[...transcript continues...]
Type: strategy_with_quan | Duration: 34 min | Steve's words: 369
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal
Tin DG: Hi, good morning, Kris. Morning, Tin.
Kristin Neal: How are you? I'm good.
Tin DG: Good.
Kristin Neal: Blue is definitely your color, girl.
Tin DG: Yeah. Looks really good on you. Thank you, Kris.
Kristin Neal: Of course. Here comes Glances and Paula.
Klansys Palacio: Good morning. Good morning.
Kristin Neal: Good morning, Paula. Here comes Kwan. Here comes Carmi. Morning. Morning.
Quan Gan: Arr.
Kristin Neal: All right. Happy Friday, everybody. Woo-hoo! We made it through the week. Awesome job, everybody. Yes. Very cool. All right. Good morning, Carmee. Thank you for joining us. All right. We're going to start with our very first Friday morning activity, and that is, I'm sorry, I lost it. Give me one second. I got it. I got it. Here we go. Desert Island ZTAG Edition. Your phone is gone. No screens allowed. You're stranded on a desert island, but don't worry, it's a fun island. You can bring one real-life object from your actual home right now that helps you feel connected, grounded, or joyful. So grab it and bring it back. We're going to be sharing. Okay. got two minutes to find something fun for your fun island getaway. Hey, Steve. What's up? So everyone is getting something for their stranded island. We are, for our very first activity, grab a fun item you would take with you to a stranded island. One fun thing. We got two minutes. We'll be back at 1235. We'll be at be back 1235. back at 1235. We'll be back 1235. We'll be back We'll Thank Hi, here comes Charlie. Hey, Charlie, thank you for joining us. Yeah, hi, everyone. Everybody right now is getting something for their fun island getaway. So grab something, Charlie, of what you would take with you to a stranded island. What would you take for fun? What would you take for fun at the island? All right.
Charlie Xu: Just give me a random number, maybe a camera. There's a camera around me.
Kristin Neal: There you go. I don't camera. a camera.
Charlie Xu: I don't I I don't No electricity.
Quan Ga
[...transcript continues...]
Type: leadership_sync | Duration: 43 min | Steve's words: 1341
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal
Kristin Neal: Thank Morning. Morning. Morning. everyone.
Paula Cia: Hey, guys.
Steven Hanna: Here comes Clances.
Klansys Palacio: Good morning, James. Good morning, Clances.
Kristin Neal: Here comes Karni.
Carmee Sarvida: Good morning.
Kristin Neal: All right, my friends, let's go ahead and get started. Happy Monday. We're so grateful everyone has made it back safely. So we will start our day off with, what was the most human connection you had this last weekend? Or the best? How about the best human connection you had this weekend? I'll go with, I'll start. I had the best human connection with my daughter. We went and got her new makeup. She's 13 and she has an event coming up and it said on her little sheet that she was supposed to bring makeup. So she was like, oh, I guess I better start wearing makeup. So I was very excited for that. No arguing. It was really good. I will popcorn to Steve. Welcome, sir. Hey, guys.
Steven Hanna: Thank you. The most human connection that I had was when I got back home with my family. My sister was in town for a day, and we were able to have like a pre-Thanksgiving with my family, with my grandmother and my sister, because my sister usually lives out of town. So that was the most human one. Well, popcorn over to Carmee.
Carmee Sarvida: Mine would be I had a catch-up with a friend, a long-time friend that I haven't seen in a while. Even though it was just through chat, we did have like a good conversation. So that was for me. Popcorn to Carmee.
Paula Cia: Mine would be a chat with my sister, because she went back. Back home from like, she's living in Manila like almost 13 years, she went back home and then we had a little chat yesterday, so that's the best human connection I had over the weekend. Let's go with Plansys. Thanks, Paula.
Klansys Palacio: For me, my weekend, I went to my sister's house, so we had a like cooking session with my mother and my dad, so we really had a good time. And of course, we were actua
[...transcript continues...]
Type: with_quan_other | Duration: 16 min | Steve's words: 983
Speakers: Quan Gan, Steven Hanna
Quan Gan: How you doing?
Steven Hanna: I'm pretty good.
Quan Gan: Geo's on the back. Playing Minecraft. You guys driving back from Arizona?
Steven Hanna: Yep.
Quan Gan: Yeah, we stayed an extra day, so it was being pretty chill. Didn't have to hurry or anything. Nice.
Steven Hanna: What about you?
Quan Gan: I'm getting back into the swing of things, you know, slowly but surely.
Steven Hanna: I'm looking at all the emails that came in while we were at IAPA. And I'm like, oh, brother, it's a lot of stuff to catch up on. So, going through one by one. dropping out a little bit.
Quan Gan: Okay. Can you hear me?
Steven Hanna: Okay.
Quan Gan: Yeah, hopefully this week is a little bit quieter. Yeah, I can hear you now. Okay.
Steven Hanna: Yeah, hoping, but for the most part, just got to get through these next, like, 12 hours of getting all the stuff out. But, um, I think... Most of the safety stuff, I guess I need to send another email because no one has scheduled anything with me. So I'm going to send a follow-up email to them and just say, hey, as part of your safety upgrade, there is an email. Okay. Yeah. Okay.
Quan Gan: I'll give you a quick rundown on yesterday's meeting. Yeah, please do. I'll capture more of it tomorrow, but more from the mechanical aspect. So further to prove that the transparent lid does nothing. And if it does anything, it's more harm than good. Because of the four systems, Ruben had already removed three of them. Whether it's been cracked or whatever, he removed three of them. And the one that caught fire was the one that he did. Didn't remove it all. So pretty much the only reason for that even being there is to kind of keep the haggers from jostling around. But if we're going to put a little soft lid over it and even use that to prevent charging with it on, he's like, yeah, that's a good idea. Because, you know, right now I've seen a few photos of where we've had overheating issues, and I think it's almost in
[...transcript continues...]
Type: training_solo | Duration: 42 min | Steve's words: 4658
Speakers: Mike, Steven Hanna
Steven Hanna: Come on, go on. Doing great.
Mike: All right. Yeah. Yeah, sorry, we had a little problem connecting, but we figured it you're good.
Steven Hanna: I actually just sent the email. was like, guys, I'm hanging. If not, go on your way. Have a great day. Just let me know what's going on.
Mike: Right. So you guys got your system back.
Steven Hanna: Everything is smooth as far as we know now, correct? Yes. Yes.
Mike: Okay, wonderful.
Steven Hanna: So since you guys have kind of just gotten your system back, have you had an opportunity to open it up?
Mike: Yes. Okay.
Steven Hanna: How have you guys played anything yet? Have you just checked it out, made sure everything works, not operational yet, thrown in right away?
Mike: We played a couple games of ZTAG and Keep Away, and it seemed like it was operating pretty well. There were some times. have know happened? so When, you know, the, like the remote, the wristband would be on, but it wasn't popping up on the screen, but typically just turning it off and back on works just fine. But yeah, no issues, really no issues so far.
Steven Hanna: Okay, cool. Sweet. So same use as always then, no real issues other than, you know, stuff that's quickly solvable through quick troubleshooting and about like a 10 second solve?
Mike: Yeah. Okay, sweet.
Steven Hanna: Have you had an opportunity to check out the new games yet?
Mike: No. Like we saw them, but we haven't gotten to play them yet, no.
Steven Hanna: Okay. Then since you guys have played pretty much everything else, what I'd like to do is actually just take you through the new games really quickly first. And then if you have any questions on the new games, we can go over that and then just quickly go over the old games and then some of the newer settings that may have been integrated. So as long as you're cool with that, if you don't have any other questions regarding this. System, we'll kind of just turn the system on and
[...transcript continues...]
Type: strategy_with_quan | Duration: 64 min | Steve's words: 2431
Speakers: Carmee Sarvida, Jiali Xu, Klansys Palacio, Kris Neal
Steven Hanna: How are you? I have them.
Kris Neal: Sorry. Here we go.
Steven Hanna: Oh, there's the board gate. Hi, Charlie. Hello.
Jiali Xu: Good morning. Good morning.
Kris Neal: Good morning. Good morning, Kris. For a long time, I'll see. Right? Monday does feel, today's only Wednesday, huh? Gosh, it does feel a time ago. Yeah. Waiting, is he waiting for Kwon? He said he's in a shower, right? Yeah, yeah, yeah.
Jiali Xu: I'm thinking, yeah, he's, yeah. Yes, we are all waiting for you, Kwon. Thank you, Kwon. Kwon. Kwon. Thank Thank Kwon. Kwon. Thank you, Kwon. Thank We'll joining a meeting soon.
Steven Hanna: Okay. Get his booty in gear. No, I was being baked with ZTAGGERS sound, geeky, geeky, like, oh! I can't stop, Lord of Alley, I cannot handle that.
Jiali Xu: Like, oh my God.
Steven Hanna: I must keep baking there.
Jiali Xu: Very funny.
Steven Hanna: morning. I'm just going to grab my cup of coffee and use the restroom before we get into all of it.
Jiali Xu: Chris, you have any plan for tomorrow?
Kris Neal: Yeah, we're going to have a fake one. We're going to have our in-laws and a few friends.
Jiali Xu: lovely.
Kris Neal: How about you guys?
Carmee Sarvida: Good morning, everyone.
Quan Gan: I'm going to be at our parents' place.
Klansys Palacio: Good morning. Yes.
Kris Neal: Good morning. That's a great color on you guys. Is that the new sweatshirt?
Paula Cia: Good morning, everyone. Yeah.
Jiali Xu: Yeah. I got a chance to send out yet. My car is broken.
Kris Neal: Oh, no. That's right. Your car is, yes. Yeah, it's still in the shop. Bummer.
Jiali Xu: Morning, Klans.
Klansys Palacio: Morning, Dave.
Kris Neal: Morning, Paula. Why don't we jump in, and then Steve can join us. He's just doing a quick restroom break. Does that sound good, or should we wait? I hate, I feel like we're waiting outside the door of the bathroom.
Jiali Xu: It's just dark.
Quan Gan: Okay.
Kris Neal: All right, guys, welcome to our midweek ch
[...transcript continues...]
Type: training_solo | Duration: 43 min | Steve's words: 1885
Speakers: Bill Fennessy, CAN, (he/him), Malia Villarreal (she/her), CAN, Melissa Perez, CAN (she/her/ella), Steven Hanna
Steven Hanna: Hello. Hello. How are you?
Malia Villarreal (she/her), CAN: I am. I'm doing pretty good. Yeah.
Steven Hanna: cozy. That sweatshirt looks super cozy.
Malia Villarreal (she/her), CAN: Right. Right. I am in the mode of like, I am ready for time off, and being cozy, obviously holiday. Right. You know, like not a lot of external meetings I gotta go to and get dressed up in, and I'm not trying to do the most.
Steven Hanna: No. It's holiday lame duck period, cozy it out, you know.
Malia Villarreal (she/her), CAN: Absolutely. My son, so I have a teenage son, he's in high school, and he wears sweatpants and sweatshirts as most teenagers do these days, all the time.
Steven Hanna: And I'm like, this is kinda nice.
Malia Villarreal (she/her), CAN: He's like, yeah, mom, I don't know why you wear real pants when you're working from home. Like, why would you do that?
Steven Hanna: Yeah. It's like, listen, you could choose to be cozy, or you could choose to not be cozy. If you're choosing to not be cozy, that's on you.
Malia Villarreal (she/her), CAN: That's on you. Right.
Steven Hanna: The sweatpants can exist.
Malia Villarreal (she/her), CAN: It can exist. It can can be comfortable.
Steven Hanna: Yeah. I've still got PJs on, you know, like, I've still got my pajama bottoms on, I'm still cozy, got the cotton, you know, it's cold over here in New York where I'm at.
Malia Villarreal (she/her), CAN: Oh, you're in New York. Okay, then yeah, you're, we think it's cold right now, where I, I live in Central California, it's a little colder maybe than other parts, but it was like, maybe one, two o'clock, and it was still 47 degrees, and we're, everyone was like, oh my gosh, what is happening? Like, so cold. Yeah, we're at a 20, what does that say, 22 right now, so it's a, it's a little cold over here, a little chilly, but, you know, we'll make it good. Right, so different, and some of my colleagues, you know, Melissa and Bill are here
[...transcript continues...]
Type: training_solo | Duration: 51 min | Steve's words: 5449
Speakers: Steven Hanna, Vic Antipow
Steven Hanna: Good, how are you doing? Doing well, doing well. How's everything going?
Vic Antipow: All right, I just finally got logged into the new ZTAG here. Nice.
Steven Hanna: Yeah, it takes some time, and we're going to be removing that process for the next update. So, sorry about that, but they're working on it.
Vic Antipow: It like, you know, I was connected to my Wi-Fi, but then it was just sitting there trying to register me. Yep, cycling through a few times, a few error messages probably came up, right? Yeah, well, it wasn't until I reset the system, then it came back up, and then it allowed me to scan the QR code. Gotcha. And I logged in with my, yeah, on that, but, yeah, but I'm in, so. Okay, cool.
Steven Hanna: Well, I apologize about the clunkiness of that process. It is, we are aware, and we are changing that. So, you won, you will fortunately not have to go through that again, but if you do ever get another system, it'll basically be a quick. Like offline, basically start where you can get right into the system, get into everything you need to get into.
Vic Antipow: So if I were to get another system, do you have to create a separate account?
Steven Hanna: No, you won't need to register it in the same way that you do. You'll just need to keep track of your serial number and you'll be able to get right into the system. So the registration for right now is more to link your accounts together in the ZTAG system. But for the future, you will not have to do that. All right.
Vic Antipow: So any questions about the system before we kind of jump in?
Steven Hanna: I know it's a little bit new. There are some different areas where things are located. And there's also, you know, the removal of the router itself. So that's no longer a modular object.
Vic Antipow: Yeah, I don't even never use that or don't know what you're talking about there. So whatever. Yeah, I'm ready. Okay.
Steven Hanna: So when you start the system up, you
[...transcript continues...]
Type: training_solo | Duration: 39 min | Steve's words: 4824
Speakers: LiteBrite 2, Steven Hanna
LiteBrite 2: Hi there. Hi. Can you hear me?
Steven Hanna: Yes. Can you hear me?
LiteBrite 2: Yes, absolutely.
Steven Hanna: Hello.
LiteBrite 2: Is it just us two? Yep, just going to be us two for now.
Steven Hanna: Okay, cool.
LiteBrite 2: So you guys are Red Hawk, correct? Yes.
Steven Hanna: Okay, so I think I might have actually been to your site last week, and I might have had the opportunity to speak with a few of your people on site.
LiteBrite 2: Okay. I believe there were a few different people, but I can't remember their names off of the top of my assistant director? That might sound familiar.
Steven Hanna: There was a European younger gentleman who was on the tech team. I forgot his name. I can't remember, but there were about three to four people. Okay. Was it Erin?
LiteBrite 2: More than likely.
Steven Hanna: More than likely. likely, I'm going to say Erin. There was a woman with gray hair, with a nose piercing. I forgot her name. going export-up. that on to remember I did not or not think would have a glove Does that sound familiar? No.
LiteBrite 2: Okay.
Steven Hanna: Then we should go straight with gray hair, unless it was- Nope, not a nose piercing.
LiteBrite 2: Are you sure it was Red Rock?
Steven Hanna: I'm pretty sure Plackersville, California? No, that's Red Hawk.
LiteBrite 2: Red Hawk. Oh my goodness, I'm so sorry.
Steven Hanna: Yeah, that is Placerville, yeah.
LiteBrite 2: I'm so sorry, I apologize.
Steven Hanna: That's okay, I'm like, gray hair with a nose piercing.
LiteBrite 2: Yep, not here. Okay.
Steven Hanna: Totally different person, probably hundreds if not thousands of miles away then.
LiteBrite 2: Yeah, yeah, you're fine. Well then, first off, my name is Steve.
Steven Hanna: I would like to thank you for being here with me today.
LiteBrite 2: course. I would just, your name really quickly, if you don't mind.
Steven Hanna: Andrea, and I'm going to have my team co
[...transcript continues...]
Type: strategy_with_quan | Duration: 27 min | Steve's words: 1352
Speakers: Carmee Sarvida, Klansys Palacio, Kris Neal, Paula Cia
Steven Hanna: Hello, everybody.
Quan Gan: Hi, good morning. Good morning.
Steven Hanna: morning. morning.
Quan Gan: Good morning, everyone.
Paula Cia: Good morning, Paula.
Steven Hanna: Good morning, Carmee. Hey, Kris. What's up, Tin? We got Quan over there.
Quan Gan: Hello. Good morning. Good morning. All right.
Steven Hanna: And then we've got Clance. We'll for a minute or two to get in.
Quan Gan: How's everybody doing today? Is it echoing for anyone else?
Steven Hanna: Yes. No? Testing, testing, testing.
Kris Neal: testing. testing, testing, It's Quan.
Steven Hanna: It's Quan. good.
Kris Neal: Okay. Testing.
Quan Gan: Is it me every time I have this on?
Steven Hanna: Let's unmute. Let's test. Test, test, test, Yep, yep. Okay. What about right now? Test, test, test, test. Lower. Acceptable. That's weird.
Quan Gan: Okay. Some kind of feedback. All right.
Steven Hanna: Okay. Then I've messaged Clances, and let's just kind of jump right in, and she can join in as we're kind of moving along. So I hope everybody's midweek is going well. This is the midweek checkup. I will be your host with my puppy on my shoulder for today. This is Stringbean. She won't be talking. She'll be sleeping, but I'll be talking loudly at her. And I just want to say thank you guys for all of your continued work, as always. Thank you. Just getting back from two weeks on the road, basically, with working with Quan, visiting a bunch of sites, doing PDs, and just want to say a huge thank you for all of the work that you are doing behind the scenes to make sure that we can successfully have these meets. So it wouldn't happen without you, and I am really, really grateful for you. So thank you guys for always doing these background functions and making sure that we can be where we are. Hold on, Quan says. With that, I just wanted to say weeks are going well. The start of the week seems to be picking up. I saw that we have some POs kind of in, some partn
[...transcript continues...]
Type: kristin_sync | Duration: 49 min | Steve's words: 2040
Speakers: Carmee Sarvida, Klansys Palacio, Kristin Neal, Paula Cia
Kristin Neal: Good morning. Good morning.
Carmee Sarvida: Good morning.
Kristin Neal: Hi, good morning.
Tin DG: Good morning.
Kristin Neal: And Paula, good morning to you, too. How is everybody? Morning.
Paula Cia: Good morning.
Kristin Neal: How are we doing this Friday or Saturday morning? Are you guys Friday or Saturday? You guys are Friday.
Carmee Sarvida: It's Saturday. Just like 8 a.m. Okay, Saturday.
Kristin Neal: You're a full day ahead of us. Okay, very cool. Well, how is everyone doing?
Klansys Palacio: Oh, good. Yeah, good.
Carmee Sarvida: Good.
Kristin Neal: Weather is good? Yeah. Good.
Carmee Sarvida: Is it raining?
Kristin Neal: Okay.
Carmee Sarvida: Very cool.
Kristin Neal: Okay. Well, ladies, I'll be completely honest in the spirit of complete transparency. I don't have anything scheduled for today. I did not. Yeah, I just didn't. So it's going to be a very natural kind of day. So, but I did want to catch up. That I would love to do. I would love to hear from you guys. Updates, family, work, your highs, your lows. And I would love to see like a picture. So let's start with that. Let's start with a picture from this week. If you didn't take a picture this week, then last week, your favorite picture. Okay. So we'll share that to the team. I didn't even look at my own picture. So I don't even know the one I'm going to put. Thank you. Thank you. Thank you. Thank Thank right. Well, we'll car me and tin our thing. Hand over. Paula, what are you, what picture did you share?
Paula Cia: That's a photo of a TikTok personality. So I'm really fond of his videos because he's really funny. And sometimes when I go to other TikTok videos, there's a meme comments and his photos are all over. So I just, I just saved some photos of him. And yeah, last week I was really busy saving memes. And that is one of the memes I saved.
Kristin Neal: That's a good one. That's a good one. Thank you, Paula. Oh, let's see. Okay. It's just our, okay. Now, what picture
[...transcript continues...]
Type: kristin_sync | Duration: 32 min | Steve's words: 3356
Speakers: Kristin Neal, Steven Hanna, Tin DG
Kristin Neal: Good morning, Tin. Good morning. Hi, Chris. Good morning.
Tin DG: How are you?
Kristin Neal: I'm good.
Tin DG: I'm doing good. Good. Good to hear.
Kristin Neal: How was your weekend?
Tin DG: My weekend is also good. I was able to do my household chores and have a good rest.
Kristin Neal: Nice. Good. Good. I'm so happy for you. I did, too. I was able to get a lot done. I feel so much better this week. So good. Good. Good. Glad we got we had a productive weekend. Yeah.
Tin DG: Very cool.
Kristin Neal: Tin, how are we on the, that shipment that we were talking about with Sherry? I saw that you emailed her. Awesome. And then the one that's going to Steve, is that one? Yeah, for Jellystone, that one.
Tin DG: So I sent the label to them so they can drop it off anytime because I address it to Steve's address. And for Sherry, it is scheduled for pickup today. That's why I remind her because Ricardo is available for tomorrow. So once he sent the package, Ricardo will receive it tomorrow.
Kristin Neal: Wonderful. Wonderful, Tin. Awesome. Is there anything on, on that end, the safety initiative that you're seeing any issues with or anything?
Tin DG: No, there's no any issue, Chris. Steve was able to send out the... So I'm just checking the tracking. So there's only two that he need to send out. So after that, I will update the CRM that it will already sent out. And only for Cherry, I just need to make sure that she was able to send the package to UPS. Ricardo will receive it tomorrow. So we won't have a problem because the label was tagged as a next day delivery. Oh, great.
Kristin Neal: Okay. Good job, Tin. Good job. Yeah, that one was a little, you had to really define that time first. That's huge. Okay. Awesome, Tin. Thank you. Thank you. All right. Do you have anything else that you need support with? Any questions?
Tin DG: No, I have only one ZTAG replacement, but since Ricardo is in the office tomorrow, I will just ask him to pack also the one
[...transcript continues...]
Type: eric_coordination | Duration: 39 min | Steve's words: 3753
Speakers: Eric, Steven Hanna
Eric: Oh, well, lately it's been, like, almost one degree, but now it's about to be, like, 30, so that feels good.
Steven Hanna: Oh, okay. Yeah, that's fair enough. It's not dense snow that you'll have to, like, shovel and break your back on.
Eric: No, no, we're not going to get any snow. We're just getting – the cold is finally heading your way. Oh, I know.
Steven Hanna: It's 13 degrees where I'm at, so it's getting a little chilly, but, you know.
Eric: We might hit I think we might hit, like, 40 or something on Thursday, which is kind of nice, but not legit.
Steven Hanna: Shorts. Yep.
Eric: It's going to feel like 80 when we're having these negatives and one-degree temperatures.
Steven Hanna: So, with that, I believe I sent over the contract to your watchout email, so take a quick peek. Let me know if that looks good, and then I can get a, you know, formal one for everybody. But as far as the draft goes – just need to know if those dates, those numbers, those parameters look okay for you.
Eric: Substitute coverage, 17, 18, 19, 20. Perfect. Yeah, the school one looks great. think that, yeah.
Steven Hanna: Now take a quick peek at yours.
Eric: Okay. March 17th, March 20th, 225, four days. 15 days. Thanks. Perfect. Okay, cool.
Steven Hanna: So what I'm going to ask you to do is if you can download the school contract and then give that to your contact and make sure that they approve of it, if they're comfortable with that, I can have something formally put it like ZTAG header, all that good like stuff. But this was just, I just needed to make sure the parameters are okay for what you need and what they need.
Eric: Yep, I'll get that over to my principal today and she'll probably get back to me ASAP and then, yeah, we should be good to go. She might not even care if it needs everything else so long as everything's in writing. But yeah, she'll let me know and then I'll get back to you guys as soon as I can. But yeah, that looks great
[...transcript continues...]
Type: with_quan_other | Duration: 37 min | Steve's words: 4001
Speakers: Quan Gan, Steven Hanna
Quan Gan: I mean, you know, like, we're both pretty much nerds on this topic, so we watch a lot of content, but then, like, once you have some instructors kind of point it out, and it basically connects a couple of concepts together, it unlocks things.
Steven Hanna: Yes, yeah, it's basically like you've almost played the levels separately and not in sequence, and they're there to go, oh, hey, by the way, there's a cheat code to link this level to that level, and you're like, oh, crap, I could do that. Yeah. So, yeah, that's awesome.
Quan Gan: I started, like, today they actually put up some Grand Swallum Gates out there and started hitting those, and yeah, I mean, the first day, the first day they gave me the same instructor from last year, because, you know, they typically don't know how much you progress, but I basically, like, graduated that class, so they have to put me into a different class.
Steven Hanna: So what are they classifying you as now?
Quan Gan: Well, I'm with, like, I mean, you know. I'm probably the second youngest person in the entire group, you know, because the average age is probably in their 70s. But these people have been racing for 40 years, and I'm keeping up with the racers, so I feel pretty That's a pretty good feel, yeah, for sure, I can't imagine.
Steven Hanna: That's awesome, man.
Quan Gan: One second, let me plug this in, and then we can talk as long as we need.
Steven Hanna: go for it.
Quan Gan: Oh, it parked me so far from the thing. Yeah, enjoy your fishbowl back up. Yeah. But this time, it's like, it's not behind me, so I could go back as far as I want and not freak out. It's one of those side ones.
Steven Hanna: Nice.
Quan Gan: But... But... Yep. More so than me, I feel like the biggest accomplishment was getting my kids to like it. I put them into four days straight of classes, and this is like their day two, and so far they're liking it.
Steven Hanna: That's cool, dude. That's cool. So have th
[...transcript continues...]
Type: kristin_sync | Duration: 20 min | Steve's words: 1048
Speakers: Carmee Sarvida, Klansys Palacio, Kris Neal, Paula Cia
Klansys Palacio: Good morning, see you. Hey there, good morning. How are you? Yeah, I'm good, I'm good.
Carmee Sarvida: Good morning.
Kris Neal: Good morning, everyone. Tin is not feeling well, so she is not going to be here today.
Paula Cia: Good morning, everyone. Good morning, Paula.
Kris Neal: Good morning.
Steven Hanna: Good morning. Good morning.
Kris Neal: Good Good Thank
Steven Hanna: All right, then, I think we can kind of start it up there, if everyone's here, and Tyn is going to be recovering a little bit. Hopefully she's doing well, and we'll check on her a little bit later. But welcome, everybody, to the wonderful Wednesday meeting. I don't know. I'm not as good at Chris at these meetings, so I try to be a little bit whimsical, and I fail miserably, but I'll fall on my sword and say thank you guys for at least being here and humoring it. So, first things first, we're going to start off with the human connection first, and I would love everybody to please tell us what you look forward to most in the next upcoming week for Christmas, I believe. We've got that coming up. I don't know if everybody celebrates, but if you do celebrate or spend time with family, we'd love to know what you're looking forward to. I will popcorn off, and let's start with Clancy's. Since you were the first one in, you got...
Klansys Palacio: Yeah, thank you, Steve. Well, I'm really looking forward because for the next week, my brother will be here this coming Sunday. So we're not yet complete because my other sister is actually on duty during that time, but she will be here on 27th. So we will be complete, and that's one of my biggest plot with this Sunday 25th because it was, I don't know, I'm speechless because I wasn't really expecting that because I thought that we are unable to celebrate it together this year. But of course, it's always, I was always praying that to God that please, just this year, Lord. So yeah, he actually did it, and I was really like, real
[...transcript continues...]
Type: training_solo | Duration: 68 min | Steve's words: 11102
Speakers: Quakingya Batie, Steven Hanna
Steven Hanna: It's going all right. How's everything on your side of the cold eastern area that we're in? man.
Quakingya Batie: Trying to stay warm the best I can. Excellent, excellent, excellent.
Steven Hanna: So, southern Jersey, what area of Jersey are from?
Quakingya Batie: Yeah, south Jersey.
Steven Hanna: Okay, cool. I'm just trying to think of if there's any partners that I know of in the southern Jersey area that have a system, and I don't think there is. So, you'd probably be the first in your area that has access to kind of grow it out and, you know, make sure that you kind of get that little ahead of the game curve before everybody else kind of has access to a system. The cool thing for you is that the system kind of just jumped up in price by about 5K up to $17,500. So, the entry point is also kind of changing as well. So, you got in just before that price jump, and I was looking at the profile, and I'm like, oh, man, nice.
Quakingya Batie: This is cool.
Steven Hanna: This is cool.
Quakingya Batie: And then I think we got a...
Steven Hanna: I messages from, I think, Wisconsin and New York that you might have been trying to get some info to, and they said that you were a good guy, and that they vouched for you, and they said that you were definitely a person that should have a system. So, yeah, it's kind of cool to hear the community kind of working together in a neat kind of way to be like, yeah, this is a guy that did his research, and he should have it. He's one of the few people that has reached out. Actually, you're probably one of two people that's ever gone that far. So it's kind of cool, yeah, it's kind of cool to hear the communities, like, really supportive of each other in that type of way. So, it's kind of great to hear, and I kind of just wanted to share all that we can offer you in regards to training to get you a leg up before you kind of head out for the spring season. And, you know, I know it's kind of a cold s
[...transcript continues...]
Type: dev_with_quan | Duration: 76 min | Steve's words: 1255
Speakers: Carmee Sarvida, Chao Allen, Eric, Jiali Xu
Kristin Neal: Good morning, good morning, hello, good morning, good morning, excuse me, good morning, good morning, good morning, hi, good morning, good morning, good morning, here comes Charles. It looks like we're waiting on the China team and oh, there's Jimmy. Jimmy's here and Kwan.
JimmyLai: Yes, I am here.
Kristin Neal: Hi, Jimmy. Joining us.
JimmyLai: Yes.
Kristin Neal: We're going to get started in just a minute. Here comes Alan. Here comes Quan. Hey, hey, good morning.
Quan Gan: Good morning.
Kristin Neal: We have Carmi coming. All right. This is so awesome. Oh, my goodness. Look at you guys. Very cool. All right. I think we'll just go ahead and get started. And if anyone else joins, we'll just, I'll try to keep my eye on it. And hopefully, they'll be able to join us. So thank you all so much. Happy Monday. We are so excited to have everyone join us. We're kind of taking it a little bit of a difference. So we have guests. This is usually our Fun Friday meeting. So Fun Fridays, we have a meeting where we get to connect. And it's really bringing the, here comes Ryan Summers, the ZTAG core values back to the table. We like to come back, realign ourselves with one another. We're all remote. So we want to make sure that we're all just feeling supportive in a very fun and creative way. So it's been a lot of fun. So you guys are going to be joining us on our holiday version this week. So we're very excited for that. The girls pretty much, the Daily Ops team, Steve, of course, knows kind of like how this goes. So just you guys share what you'd like to share. It is an open table. We want to just make sure everyone has a voice. GodID. It is an open If you don't want to share, that's fine, too. And then at the end, we'll play a few games. Not really games, but just a few things that we like to play during our Fun Friday meetings where we just have that opportunity to share. But we, I'm so excited to see, like, we have the whole team from Boots on the Ground. Eri
[...transcript continues...]
Type: with_quan_other | Duration: 30 min | Steve's words: 2115
Speakers: Quan Gan, Steven Hanna
Steven Hanna: Doing good?
Quan Gan: Yeah, just chores and errands. Chores, errands, and everything in between. Yeah.
Steven Hanna: Same exact thing.
Quan Gan: Yeah.
Steven Hanna: It was just editing one of the documents that we have for the teachers. And so the number one thing right now is people noticing AI thumbs missing in things. And it's the first thing that I noticed, and I was like, can we add thumbs to our little person so that people don't automatically go with AI, our mascot?
Quan Gan: Oh, Charlie was just telling me something about that, but I saw that image, but the person has a thumb on the other hand.
Steven Hanna: In the original one, they did not.
Quan Gan: Okay. In the one that was edited, she has a thumbs up like this. Yeah.
Steven Hanna: So that's the one that we just have, and that's fine now.
Quan Gan: Do you need thumbs in both hands?
Steven Hanna: I was thinking thumbs in both hands because now we're Like, one up, who's got a thumb and who doesn't? Power thumbs over here. Am I being too about thumbs here? But yeah, pretty much that and everything in between. Just had a few emails going out to Shape America because some stuff was messed up on our back end. We weren't able to register without a fee. Okay, yeah, I saw that. Yeah, so that's solved. And then, yeah, that's pretty much it. Just getting stuff ready. I saw that email come in from you this morning and I was like, yeah, this is probably a good time to do this right at the start of the new year. Figure out how we're going to be responding to these because they are all going to be entertainment inquiries.
Quan Gan: Yeah, it's basically triggered by our actions. So you and I probably need to handle that.
Steven Hanna: Yeah. I have no problem responding. I just want to know what your preference on... Responses of Impedance Matching. I'm kind of actually thinking of not doing that at the start of these and providing more than less.
Quan Gan: I think
[...transcript continues...]
Type: strategy_with_quan | Duration: 82 min | Steve's words: 6620
Speakers: Carmee Sarvida, Klansys Palacio, Kris Neal, Quan Gan
Steven Hanna: Good morning.
Klansys Palacio: Morning. Hey, Glenn.
Steven Hanna: Hey, Carmee.
Carmee Sarvida: Good morning.
Steven Hanna: Hey, everybody. Good morning. Welcome in. Hi, everyone.
Tin DG: Morning.
Kris Neal: Hey, guys.
Steven Hanna: All right.
Kris Neal: Glad to see you back home safe, Steve. That's good.
Steven Hanna: Yeah. A little tired, but we're good. Slightly lagging behind. I was going to say, you had a red eye, didn't you?
Kris Neal: Yeah, you're mostly posted.
Steven Hanna: That and how many hours of driving did we do?
Kris Neal: Oh, I bet.
Steven Hanna: It was nine hours, eight and a half the first day up.
Kris Neal: Wow. Wow.
Steven Hanna: Then four back, then another five and a half to L.A. Yeah, a lot of movement. Fun, though.
Kris Neal: I was actually thinking about that with Steve, because I was talking to him about the February show, how we're going to have to go up to Sacramento, and he was like, just fly. And I was like, really? So I don't know, that might be something we talk about. Flying into Sacramento is probably easier for you travel-wise. Yeah, but I'll be going in the Long Beach. The Cannes Symposium is first, so I'll still fly into LAX, maybe.
Steven Hanna: We'll see. Okay, cool. All right, we'll also probably go over that in L.A. Yeah, fly out, it would be good. Well, hello, everybody, and welcome to the wonderful Wednesday meeting. don't know if it's wonderful, but it is Wednesday, and I'm tired and I don't have a filter. so we're going Have fun today. I wanted to say thank you all for all of your hard work. Again, Kwan and I were able to knock out another two PDs and make sure that we basically spoke to the right people, shared lesson plans, and were able to kind of cumulatively just close out the work that you guys have been working for. And I just want to say thank you all for all of your continued support because I know I sent that long message, but I really do mean it
[...transcript continues...]
Type: leadership_sync | Duration: 70 min | Steve's words: 3874
Speakers: Jiali Xu, Kristin Neal, Paula Cia, Steven Hanna
Kristin Neal: Do we need Paula? Does Paula need the link?
Steven Hanna: Yes. Yes, does. Sorry, just give me one second. I'm getting my dog situated. Of course.
Paula Cia: Hi, Chris. Paula, how are you? Doing good.
Kristin Neal: My internet was restored yesterday morning. Good, good, good. Gosh, I hate when that happens. We actually switched over, I think, last month to Anthem? No, Anthem, what was it called? Oh, I forgot what they're called, shoot, but they seem better, so, good. I think that's great.
Paula Cia: I have a lot of backup, but yesterday, it seems like they are not all working, so I don't have a choice but to work on the morning instead.
Kristin Neal: I saw your picture, or do you do everything that you do off a laptop?
Paula Cia: Yeah. about have have have don't be It's Yeah.
Kristin Neal: Wow, that's so impressive. Hey, Charlie. Hello.
Jiali Xu: Hi, Charlie.
Paula Cia: Hi, Paula.
Kristin Neal: Hi.
Jiali Xu: I was just talking to Paula.
Kristin Neal: I was so impressed that everything she does is off a laptop. That is so cool. Is everything that you do, too, off a laptop, Charlie?
Jiali Xu: Yeah. Like, in the morning, I wake up. I know, like, Paula locks me at 6 o'clock. I was trying to get up early, but I was, like, in my bed. Literally. I don't want to be cozy and just being productive. I'm just sitting in a bed with my laptop and start working with Paula. That's so impressive.
Kristin Neal: Hey, Steve. Sorry.
Steven Hanna: Apologies for me. I just need to get my dog situated.
Jiali Xu: Hello.
Kristin Neal: Okay. Charlie, do you want to?
Jiali Xu: Okay. Yeah. So, uh, Maybe a couple updates from us. right now, currently, I was working with Paula. We are pushing a postcard we want to send out to the California school district. Hope we can reach all of them. It will be a hard promotion, but since I talked to Chris and it actually do lead to sales, and we do feel like this is something we need to do, it can potentially lead to so
[...transcript continues...]
Type: training_solo | Duration: 5 min | Steve's words: 722
Speakers: Alexis, Steven Hanna
Steven Hanna: What you? I'm okay. What's going on with you? What do we got?
Alexis: Okay, well, I'm gonna turn this around. figure this out.
Steven Hanna: Also, do you have, like, multiple pairs of glasses?
Alexis: I do.
Steven Hanna: Okay, because I remember them being a different color the other day, and I was like, it's a style thing now. Okay, got it.
Alexis: All right, I appreciate your style.
Steven Hanna: I recognize and respect. I gotta do, Whitney. I'm on the Zenni train myself. I got, like, different pairs, so. Let's see.
Alexis: There we go. Okay. Okay.
Steven Hanna: I will show you.
Alexis: We're gonna start at the beginning. I'm plugged in. Press that. And I will wait for the screen to turn on, but it says that I connect to our Wi-Fi.
Steven Hanna: Okay.
Alexis: And then, when I go to scan a QR code, it tells me that... ... ... There's no Wi-Fi. You use a different internet connection.
Steven Hanna: Lovely. Mm-hmm. It's a nice little feedback loops of what we just went over, and then you're trying to use it, and it's like, nope. Mm-hmm.
Alexis: Sweet. Skip for now. You can just skip for now. Did I have to register it, though?
Steven Hanna: Skip for now. You're good. Okay. Jump into your settings in the top right.
Alexis: I just want to see. Yeah, this is where I want to see.
Steven Hanna: Okay, so no Wi-Fi needed. It says connected. And what does that read off the top?
Alexis: Server not accessible. Please check your Wi-Fi.
Steven Hanna: Okay. Hit the power button. We're going to do one reset. Hit shut down. Shut down or reboot?
Alexis: Shut down.
Steven Hanna: Okay. And then give it like five seconds once the screen turns black. Then hit the silver. Then Put button with that blue ring around it. And then once that goes off, give it like two seconds and then hit that button again.
Alexis: Okay.
Steven Hanna: And let me just see what a system restart does. Because I think what is happe
[...transcript continues...]
Type: kristin_sync | Duration: 68 min | Steve's words: 865
Speakers: Klansys Palacio, Klansys Palacio (2), Kristin Neal, Paula Cia
Paula Cia: Hi, Chris. morning.
Kristin Neal: Good morning, Paula. How are you?
Paula Cia: I'm doing good. I almost forgot. I thought it will be 10.30. 10.30.
Kristin Neal: That was me. That's exactly me. I was like, oh my gosh.
Paula Cia: It came out of nowhere.
Kristin Neal: So that's why I was like, I'll start it. If no one shows, that's fine. Do you want to, if no one else shows, I'll stay on and then you can just come back at 12.30. Since I'm sure you have a of stuff to do. How are you? How was the...
Paula Cia: We are still working on the postcard. Season's chart is really easy when it comes to design. So we really need to go back and forth.
Kristin Neal: I bet, yes. It's like a process, like it's trying to mold.
Paula Cia: Yeah. Very cool.
Kristin Neal: a for Push We'll give it two more minutes, and then if not, you are free to head on out. Is it raining over there?
Paula Cia: No, the weather's a really good year.
Kristin Neal: Good, good, good. Yeah, go ahead and head out. Yeah, doesn't look like anyone's coming, so I'll see you at 1230.
Paula Cia: Okay, Chris, bye. All right, bye-bye.
Klansys Palacio: Thank you. Good morning, Glances.
Kristin Neal: How are you? Good, good. I love your headband. It's so sweet. Thank you. I think the team is coming at 1230, but I just wanted to, you're welcome to come back at 1230. For some reason, I forgot it was 1230, and I accidentally scheduled it for 12. So, yeah, I was like, oh, no.
Klansys Palacio: Thank you. you. you. Fathom is already popping up.
Kristin Neal: The meeting has already started. Whoops. I'll edit it after today. didn't even notice it. But I'll see you when Steve's coming too. Okay, let me see. I'll tell him. But I'll see you in 15 minutes. Hey, Steve. So I accidentally scheduled it for 12. Sorry. So Paula already popped in and she said she'd be back at 1230. Does that work for you? Okay. See you in 15 minutes. Bye, guys.
Steven Hanna: Bye-bye. Bye.
Kristin Neal: Thank you. Hey, Glan
[...transcript continues...]
Type: eric_coordination | Duration: 79 min | Steve's words: 1815
Speakers: Eric, Jiali Xu, Steven Hanna
Steven Hanna: I'm text Charlie and make sure that she's on her way as well. How have you been, man? Pretty good, dude.
Eric: Things are getting back to normal after the holiday season. Getting back into routines. Feels good. How about you? Tired.
Steven Hanna: Tired. Yeah.
Eric: No, I was just talking to somebody in the lounge. like, man, this is our first week back, right? I'm like, it was like two weeks. Hey, Charlie.
Steven Hanna: Hi, Steve.
Jiali Xu: Hi, Eric. Hey.
Eric: Hey, good to see you.
Jiali Xu: Yeah, it's been a minute.
Eric: Yeah.
Jiali Xu: That's great. Thank you, Steve, for arranging the meetings. So actually, I skipped the fun Friday meeting to do some homework. So I'm like, it's worth it for this.
Steven Hanna: Yeah, definitely.
Jiali Xu: But before, I want to know. How long you will be able to stay for this meeting. I just make sure that the meeting is under control. I'm not going too far. I got time. I got another PE teacher coming here around like 2, 2.15. Oh, okay. But we're good.
Eric: We got plenty of time. Oh, okay.
Jiali Xu: Yeah, because I did homework based on, I think last meeting we talked at Quan. And I want to get you some feedbacks from your PE perspective. And also you mentioned about the Shape American Standards. So actually we do generate some reports on how ZTAG aligns the Shape America. So I think I might have some questions for you. Let me see. Yeah, also, I also, because Steve mentioned that we've been finally made the lesson plan, and we're about to deliver, and also I think at the beginning you come up with the ICANN statements. So I actually do put these, because the ICANN right now with design is more towards SEL, but actually I feel like the SEL and the Shape America standards are amazingly, there's crossovers.
Eric: So definitely, yeah. So Shape America is actually now trying to incorporate SEL into the PE standards. So now it's actually going to be a part of our standards, along with, you kn
[...transcript continues...]
Type: kristin_sync | Duration: 79 min | Steve's words: 8884
Speakers: Carmee Sarvida, Kristin Neal, Steven Hanna
Kristin Neal: Thank you.
Steven Hanna: There we go.
Kristin Neal: Sorry about that. How are you? Good.
Steven Hanna: And you?
Kristin Neal: You look cold. It is really cold in this house.
Steven Hanna: No kidding. This upstate house is chilly.
Kristin Neal: That's funny. To say the least.
Steven Hanna: Yeah.
Kristin Neal: Everyone in the Philippines, I haven't heard from Carmi, but is experiencing power outage. So, yeah. It might. It's okay. We got it.
Steven Hanna: Yep. Yep, yep, yep.
Kristin Neal: How was your weekend? Did you have a nice drive up? It went well.
Steven Hanna: It was okay. Drive was nice. Now it's just cold up here. But other than that, everything's pretty good. How about yourself?
Kristin Neal: Pretty good. Pretty good. I'm off. There's something I'm like, I don't know. I just feel off. Feeling it, but can't describe what it is, or where it is, or what it is, or something. Yeah. Pretty much.
Steven Hanna: Just like, when I have that feeling, it's basically like, you're two pieces away from solving the thousand-piece jigsaw puzzle, and these two pieces, for some reason, are just missing. And you can't figure out what they are. You know what it is, but you just can't figure out and describe it. Like, is it this jigsaw piece like this? Is it like that? Until it clicks, and you're like, that's what it was.
Kristin Neal: that's what You're is it like Gosh, I hope so. I hope so. Your chat GPT. Oh, cool. Carmee's here.
Steven Hanna: Hey, Carmee.
Kristin Neal: Morning, Carmee. Glad you have power. Good morning.
Carmee Sarvida: Morning.
Steven Hanna: I wasn't able to put you on the spot on Friday, Carmee. I was going to call on you next, and I was like, Carmee's not here. Yeah.
Carmee Sarvida: We didn't have power all day on Saturday, or Friday on your time.
Kristin Neal: There's a lot of power outages over where you guys are at right now.
Carmee Sarvida: How was your weekend? On Saturday, I just sle
[...transcript continues...]
Type: training_solo | Duration: 53 min | Steve's words: 7032
Speakers: Natalie Azuara, Steven Hanna
Steven Hanna: Ooh. Ooh. Okay. All right. I'm a day ahead. All right. All right. How are you doing otherwise, though? Everything's okay?
Natalie Azuara: Yep. Doing fine. Yes. Okay.
Steven Hanna: Do you have your unit with you?
Natalie Azuara: I do. I should probably have made room on my desk. If you can take a moment to clear a little spot, it would be beneficial. Yes. I have a small little, like, closet office. Yes. It's okay.
Steven Hanna: That means that you're worth value. I've learned that small closet offices mean that they give that to the person who can make use of the most resources. It's if you have a bigger office, you just, like, you have less problems. And if you have a smaller office, you have more problems. It's like this relationship I've learned over the years. I don't quite know if that's the truth, but that's okay. I'll take it. Okay.
Natalie Azuara: Okay. Okay.
Steven Hanna: Alrighty. So, is this your first time seeing ZTAG?
Natalie Azuara: Yes. I did open it yesterday and did like the quick training video, but yes, it's my first time seeing ZTAG.
Steven Hanna: Okay. Were you by any chance at the SCOE, I think, PD that they had earlier on in the month? No? Okay. All right. right. Cool. Then we're going to go from the ground up. I know it's a 30-minute meeting, but it'll take approximately 40.
Natalie Azuara: Do you have that time or is that like? Yeah. Yeah. That's perfect.
Steven Hanna: Then I'm going to straight shout it through.
Natalie Azuara: First off, my name is Steve.
Steven Hanna: I'm the Playmaker developer with ZTAG. I'm wearing a hoodie and jacket because my house in upstate New York currently is 52 degrees. So, I'm like, you know, a little cold, but okay. So, if you're wondering why I'm bundled up like winter, because I am, and it is. So, with that in mind, I will make sure that this training is super quick, super comprehensive. sure this training is super I'm not tech overloading. I don't want
[...transcript continues...]
Type: other | Duration: 45 min | Steve's words: 2028
Speakers: Steven Hanna, Tin DG
Steven Hanna: Hey, dude. Hey, Steve.
Tin DG: Sorry, I needed an afternoon cup of coffee.
Steven Hanna: I had to. I'm sorry. That's all right.
Tin DG: Yeah, it's okay.
Steven Hanna: All righty. Let's have fun and go through some nonsense tickets from these stooges around the world.
Tin DG: How's it going, Tin?
Steven Hanna: I'm good.
Tin DG: I just had mild fever last week, so I was able to attend the Friday chat. And yesterday, I have unstable internet. But now I just feel much better. I'm all right now. Good.
Steven Hanna: Glad to hear. I know I missed you. A little bit, but I'm glad to hear that you're doing better. I think it's because of the weather.
Tin DG: It's a little bit cold now here in the Philippines. Okay, hold on.
Steven Hanna: What's cold? What's cold? Because I'll tell you what's cold by me.
Tin DG: It's nothing compared to your cold. We used to hot, hot here, so that's why cold here is...
Steven Hanna: Used to hot and humid and just sweaty weather. Yes.
Tin DG: So even you're sitting, you're sweating, so we used to that kind of thing. That's why if there's a little bit cold, we feel cold. It is...
Steven Hanna: Are you in Celsius or Fahrenheit? What do you use over there?
Tin DG: Celsius. Celsius.
Steven Hanna: Okay, Celsius. So for you, I am in probably negative 2C right now. See?
Tin DG: It's nothing compared to here. I'm checking mine. I don't want to tell anymore.
Steven Hanna: What number do you have? I'd love to hear.
Tin DG: I'm checking my computer.
Steven Hanna: It's saying here it's 25. Oh, yeah. That's a little chilly for you. Yeah, yeah.
Tin DG: You're me.
Steven Hanna: 25C. That's like, all right. If I do the math, 1.8. All right. That's like 70, 60-something degrees, 70 degrees. That is warm. That is very warm.
Tin DG: Yeah. But if you stay here, I know you will feel hot and us will just, oh, it's nothing.
Steven Hanna: I would be like, I'm roasting with my bal
[...transcript continues...]
Type: strategy_with_quan | Duration: 39 min | Steve's words: 353
Speakers: Bill Fennessy, CAN, (he/him), Jiali Xu, Kristin Neal, Malia Villarreal (she/her), CAN
Bill Fennessy, CAN, (he/him): Good afternoon, everybody.
Jiali Xu: Hello.
Kristin Neal: Hey, Bill. How are you?
Bill Fennessy, CAN, (he/him): Man. So happily freaking busy. I can't believe it. You know, the old, we got two grants we need to write, maybe up to a couple million dollars or so, and we need to have everything in it in 16 days.
Kristin Neal: Oh, my gosh.
Bill Fennessy, CAN, (he/him): It's not like everybody else doesn't know that scenario. A lot of us are familiar with that scenario, but yeah, that's kind of where I'm at. So it's got me a little busy, got a little tight deadline with a lot on the line, but happily so, because when we get this right, we're going to be able to continue the good work.
Kristin Neal: Exactly. You know you're going to get it done.
Bill Fennessy, CAN, (he/him): So very, yes. How are y'all doing? Beautiful. All right.
Quan Gan: get it. Oh.
Bill Fennessy, CAN, (he/him): I think Malia's kind of leading this thing, I don't think she's talking, I think she's spelling, so I'll kind of let her lead.
Malia Villarreal (she/her), CAN: Bill.
Bill Fennessy, CAN, (he/him): I'm I'm sorry.
Malia Villarreal (she/her), CAN: No, all good, and I know Nat and Melissa are going to try to join, yeah here's Melissa too. I apologize, I am really sick, and it hurts to talk, and so that's why I just thought I would at least make sure that the fam got together and listened where I can. Yeah, so I think if there's, you know, any updates we all have, we can share in this space, and then if we need to, or when we need to, schedule another time. So I'll be in the chat, but yeah, I think we can just start with updates on all of our ends, so, you know, how things are moving, and go from there.
Steven Hanna: One quick question before we jump into the updates, are you able to verify the. We. We. We. The number of registrants we have with our sponsorship and presenter, is it five or is it three registrants?
Melissa Perez, CAN (she/her/ella): Do y
[...transcript continues...]
Type: with_quan_other | Duration: 18 min | Steve's words: 568
Speakers: Emily Baugher, Kyle, Quan Gan, Steven Hanna
Steven Hanna: How are you? Good.
Quan Gan: Or afternoon for you, right?
Steven Hanna: But the time's irrelevant, you know.
Quan Gan: Yeah. It's just how the body feels.
Steven Hanna: Yeah, I can hear you fine.
Quan Gan: I'm back at home.
Steven Hanna: You're wearing the shirt. Like, why are you doing this to me? This is like, this is a problem. You're like, yeah, let just push this in his face a little bit more and more.
Quan Gan: not doing it intentionally.
Steven Hanna: This is what I have in the morning. The signals are just like, all right.
Quan Gan: And the dog is here. And Kingston's hanging out, too.
Steven Hanna: That's awesome. How was the ride in the last few days?
Quan Gan: Oh, it's gorgeous. Yeah. I got, I get, I get hand drag on the ground now at 35 miles an hour.
Steven Hanna: Hell yeah, dude. Yeah.
Quan Gan: Awesome. It's getting good. Getting more confident. I realize I have to start basically like squatting.
Steven Hanna: And that's how you get the edge angle.
Quan Gan: Like, I think. Most of the time when you start kind of standing, it blocks you from getting intentionally lower.
Steven Hanna: You'll have to share those tips with Spencer when we're riding because he was asking, you know, if he'd be able to get pointers from you. And I was like, absolutely.
Quan Gan: He's literally. Oh, yeah.
Steven Hanna: You're going to be with another skier, too. It's not just all snowboarders. Yeah, we've got a pretty, pretty advanced skier with us.
Quan Gan: So you'll have someone to ride with.
Steven Hanna: And if you guys want to do your own thing.
Quan Gan: No, then I can, I could put him on my carve and then we can compete. So, so Gio, I put, I put it on him, but he doesn't have the right bootstraps to hold it there. So it might be flopping around, but maybe it's compensating. So I assume his score is good. He's only like 10 points behind me. So that's intensely good. Yeah. So, yeah, he was ge
[...transcript continues...]
Type: strategy_with_quan | Duration: 41 min | Steve's words: 1846
Speakers: Carmee Sarvida, Klansys Palacio, Kris Neal, Paula Cia
Steven Hanna: All right, we got everybody else joining in. All right. Okay. Looks like we've got everybody. We're missing Charlie. Okay. All right. Well, hello, everybody. It's good to see everyone for midweek. Hello, Tin, Quan, Klansys, Paula, Carmee, Kris, all of your note takers. Thank you for being here. It is midweek, and I am not a radio talk show host, so I'm not going to talk for too long. All I'm going to do is say thank you all. Your continued work has been amazing to see out in the field in deployments. Just kind of quick updates are, you know, we've had another really nice successful. Deployment over for SCOE. They purchased another system, they received the system, and within 72 hours, they received the system, were trained on the system, and used the system. So as far as timelines go, I don't think it gets better than that. That's pretty dang optimized, and I just want to say, great job, everybody, for making sure that that happens. Without everybody, that process can't really happen. So that's kind of one good win for the week. I wanted to just start off with that. And as for our activity for the week, we're going to start off by asking everybody, what is one thing that somebody doesn't know about you for Wednesday? Or you think that we don't know about you for Wednesday? So one of those odd facts that it's like you've never really thought mattered, now it matters. So try and think of that, come up with a few seconds. I will kind of start off by saying, I... I have motorcycles. I have two motorcycles that I ride. And that's kind of something that I don't really advertise because it's, you know, I don't think it's kind of important. But then people are like, what do you mean? You ride motorcycles? Why didn't you tell me? So I don't know. That's one thing that I think that nobody really knows about me, especially in this group of people. And then anybody who wants to pick it up, if you've thought of something, you can just popcorn it from there. I'm
[...transcript continues...]
Type: strategy_with_quan | Duration: 170 min | Steve's words: 8575
Speakers: Jiali Xu, Kris Neal, Quan Gan, Steven Hanna
Quan Gan: Okay. It connects to Quan's earpods.
Jiali Xu: I cannot hear you scream. I can hear you now.
Quan Gan: Okay. All right.
Steven Hanna: Kris, you there? I'm here.
Kris Neal: Okay.
Steven Hanna: All right. So we've got canned stuff, lots of canned stuff. I figured we should probably just re-sync on this a bit because it seems like we all are, you know, a little bit unorganized and we can probably just use a quick meeting to say, hey, this is what we're doing moving forward. So as far as CAN goes, we had the meeting yesterday. It went pretty well as far as logistics and information goes. We just need to kind of come up with those three activities. Chris, had came up with a few really, really good ones. And I think it's worthwhile that we explore that. And I think it's worthwhile that we agree on the activities. So this meeting is part event planning, part logistics.
Kris Neal: Sounds good. Okay.
Steven Hanna: So any feedback from yesterday's meeting first before we kind of dissect what we're getting into?
Quan Gan: I a little bureaucratic, but I guess that's just the realm they operate in.
Steven Hanna: Yeah. Very by-the-books checkmark, go over A, C, D, G. So linear meeting is fine. But on our side, is there any feedback that we should, you know, touch up on before we start planning anything?
Kris Neal: I think going forward, if we were to do this again, we need to be on the same page a little bit better. There's been some emails that I've had to resend several times, and it's just... ... ... I don't know what's going on, but we're not on the same page.
Steven Hanna: For sure. Is there anything that we can do now to reorganize that and get on the same page that you can see or think of?
Kris Neal: As long as we hit those January 16th deadlines, I think that'll be a good point to hit. And then after that, we can reassess what needs to be done after that. I think after the 16th, though, there's nothing else from marketing like tha
[...transcript continues...]
Type: eric_coordination | Duration: 74 min | Steve's words: 8302
Speakers: Steven Hanna, Volunteers of America LightHouse Program
Steven Hanna: Yes, we can. Good morning. How are you guys doing?
Volunteers of America LightHouse Program: Good. How are you? Doing well. Oh, I appreciate the setup.
Steven Hanna: got a long table, family style, and we got ZTAG ready to go. Y'all are literally ready to move. I appreciate that. Excellent. This will be good depending on how many people we have. I'm going to make sure that it's just not screaming loud while we're doing it so y'all are not, like, annoyed.
Volunteers of America LightHouse Program: Okay.
Steven Hanna: All right.
Volunteers of America LightHouse Program: We are good. ready to go? Yep, I'll get my vote. We are good to go. All right.
Steven Hanna: Good morning, folks. How are you guys doing?
Volunteers of America LightHouse Program: Good. Good. How are you?
Steven Hanna: Doing okay. Doing okay. Glad to see you're all hanging out together and got ZTAG ready. I'll try and orient this training to be as streamlined to your use case as possible. But before we jump into that, I'm just going to do a quick introduction for myself. My name is Steven. I'm one of the playmakers over at ZTAG. And basically, my role is to make sure that you're confident and comfortable moving forward with your system and using your system with your students and classes. With that being said, ZTAG is a pretty amazing system. I'm not sure how you guys kind of came across it. But, you know, from whatever avenues you guys came across it, I'm happy that it's in everyone's hands and we're able to actually utilize it. So, do you guys have any questions before we begin? And I would also love to know your names as well.
Volunteers of America LightHouse Program: Questions? No questions. Well, we'll go around, Steven, with introductions. We don't have any questions as of right now, but I'm pretty sure.
Steven Hanna: When we do, we'll let you know. Perfect.
Volunteers of America LightHouse Program: Start with Mr. Core. Hi, Core Hunter. Back here, J
[...transcript continues...]
Type: training_solo | Duration: 34 min | Steve's words: 2269
Speakers: Ella Roarkie, Steven Hanna
Ella Roarkie: Not too bad. Catching my breath, but all good.
Steven Hanna: Yeah, sprinting back and forth from the late pickups and the, oh no, I forgot to manage my time like a responsible adult. Right?
Ella Roarkie: If they could pawn the kids and leave them there, they would. Oh, I'm sure.
Steven Hanna: I'm sure.
Ella Roarkie: You're a saint. Right? Well, it's all good. I made it. Sorry I'm late, but I got the unit dialed in.
Steven Hanna: Okay. And so I think I am ready when you are. Perfect. So first thing we're going to do is if you're at the home screen, go to the settings in the top right, hit the little cog.
Ella Roarkie: Okay. Give me a second. Let me go back into the setting. Hold on. You're good.
Steven Hanna: We're just going to connect to Wi-Fi first.
Ella Roarkie: Okay. I'm already connected to Wi-Fi. Okay.
Steven Hanna: Perfect. Then we're going to go into the bottom left tab. I think it's about.
Ella Roarkie: Okay. You're Thank you. Got it. And then there should be a drop-down that says Firmware. Okay.
Steven Hanna: There should be something that says 2.8.0.
Ella Roarkie: That's the download, correct?
Steven Hanna: Yes. Hit 2.8.0.
Ella Roarkie: It says ZTAG 7.07.bin.
Steven Hanna: Should I refresh?
Ella Roarkie: Yeah.
Steven Hanna: Hit refresh.
Ella Roarkie: Okay. Let me do that.
Steven Hanna: And then maybe... 7.0.26, maybe.
Ella Roarkie: Let me show you my screen. Hold on. I'm doing it off of my phone, so bear with me. All right. Hold on. Can you see? Too blurry.
Steven Hanna: Okay. All right. That's perfect. All right. We're not going to do that one. We're going to go back.
Ella Roarkie: Okay. What should I do? Go to...
Steven Hanna: About?
Ella Roarkie: About, okay.
Steven Hanna: Okay, we're going to have to register the system. This is just going to be a little bit of a pain. Have you registered? You don't know if you registered the system before, right?
Ella Roarkie:
[...transcript continues...]
Type: kristin_sync | Duration: 29 min | Steve's words: 1342
Speakers: Carmee Sarvida, Kristin Neal, Steven Hanna, Tin DG
Tin DG: Hi, Chris. Good morning.
Kristin Neal: How are you? I can't hear you. There we go.
Tin DG: There we go.
Kristin Neal: Yeah. How are you? Yeah, I'm doing good.
Tin DG: I'm fine.
Kristin Neal: Good. Good, good, good. Good to hear. I felt so bad I forgot to edit that link again. I felt so bad.
Tin DG: Yeah, thought, maybe I missed a message, so I can check it back. Sorry.
Kristin Neal: Yeah, that was my bad. Hey, Carmee, good morning. Sorry about that. I forgot to edit the link again. Yeah, I thought so. That calendar keeps beating me every day. Hey, there's... It's something that I did wrong on the calendar every day. Oh, man. Hey, Steve. Hey, guys.
Steven Hanna: Good morning. Morning.
Kristin Neal: Sorry about the time change. No, you're good.
Steven Hanna: I'm just finishing up a test on one of the new images that Shan gave me this morning, so I'm going to be right back. I just have to do that really quick. Perfect.
Kristin Neal: Please, please, please. And then it looks like, let's see. Fortunately, Charlie is unable to join. Okay. And Paula is experiencing an internet disruptions, so she is also unable to join, and Clancis is not able to join, unfortunately. But that's okay. okay. That's okay. All right, ladies, we'll go ahead and get started, and Steve will just jump in when he gets back. Full transparency, I have nothing planned for today. So there was, every week, I'm very grateful. Well, let me start, let me shuffle back a little bit, because all week I've been thinking about, it's actually not even I think about it. It just, God kind of just pours these ideas into my brain for a fun Friday meeting, and I just kind of think about it and then do it on Friday. So this week in particular, like every time I was like, oh, that's a good idea, and then I would start thinking about it, it was like, no, we don't need to do that. So it was really interesting. It was a very interesting week. It was a very hard week also. It was probably one of
[...transcript continues...]
Type: leadership_sync | Duration: 43 min | Steve's words: 1550
Speakers: Carmee Sarvida, Jiali Xu, Klansys Palacio, Kristin Neal
Kristin Neal: Good morning, Charlie.
Jiali Xu: Good morning. Hi, Grace. Good morning.
Kristin Neal: Happy Monday.
Jiali Xu: Yes, happy Monday. How are you doing there?
Kristin Neal: Crazy. Good morning.
Jiali Xu: You had a good weekend? Yeah, it was a really good weekend.
Kristin Neal: The kids are off today, though, so it's, like, crazy. When the kids are off, it gets crazy.
Tin DG: Good morning, everyone.
Jiali Xu: Good morning, Ting. Good morning, Klansys.
Kristin Neal: Here comes Paula. And Carmi.
Paula Cia: Good morning, everyone. Good morning.
Kristin Neal: morning,
Jiali Xu: Morning.
Carmee Sarvida: Morning, Carmee.
Kristin Neal: All right. Good morning, everybody. Looks like Steve is here. There we go. Good morning, everybody. Happy Monday. Happy Monday. Happy Martin Luther King Day in the U.S. Hope everyone had a good weekend. We'll start off with human connection. So what was your most unexpected human connection this past weekend? Your most unexpected human connection. Who wants to go first? Steve, there we go.
Steven Hanna: Yeah, I met up with one of my friends who I hadn't seen in a really long time to sharpen our snowboards for this upcoming trip that we have coming up. So we spent two or three hours hanging out, and it was nice to catch up. So good to go. Good to see him again after probably three or four months of not talking or seeing each other.
Kristin Neal: Love it. Yeah.
Steven Hanna: Love it, love it.
Kristin Neal: I'll join that one. I haven't been able to connect with a good friend, and they ended up showing up for my husband's birthday party on Saturday. So it's good, good. I hear you on the reconnecting. was great. And then, Klansys, you had a good, on Friday, you had a neat experience, or Saturday, was it? Yeah, it was, it Saturday. Yeah, please tell us. It was my first time.
Klansys Palacio: It is actually my first time. So it is a, one of the biggest festival here, religious festival here in the Philippines. Th
[...transcript continues...]
Type: training_solo | Duration: 73 min | Steve's words: 8657
Speakers: Steven Hanna, ruben.baeza
Steven Hanna: Hey there, folks. Good morning.
ruben.baeza: Hi, good morning. How are guys doing?
Steven Hanna: Good, good.
ruben.baeza: Running around, but I have a team here.
Steven Hanna: Excellent. Well, we're going be playing games today at the start of the day, so.
ruben.baeza: Awesome, awesome. Let me bring that little.
Steven Hanna: You say it's little, but it's like 35 pounds, so it's a little bit more than little, you know? Yeah, yeah.
ruben.baeza: It's heavy. Slightly larger than your average second grader or first grader, I guess.
Steven Hanna: Thank you. Thank Thank Thank Thank The good thing is that it does have wheels and it does have a handle. you do need to roll it around, save your backs and use those wheels.
ruben.baeza: All right. So my other two members are coming in right now. Give them a few minutes.
Steven Hanna: Take our time. How's your new year going? Doing pretty good.
ruben.baeza: Doing pretty good. Thank you for asking.
Steven Hanna: Nice. Excellent.
ruben.baeza: Part of it? Yeah. All right. Good morning. Good morning. Hello, everybody.
Steven Hanna: Good morning. Good morning. Thank you guys for joining me today. I do appreciate you being here. Just to kind of quickly go over who I am. My name is Steven. I'm one of the Playmaker developers, which roughly translates to I'm a trainer for teachers on how to use the ZTAG system. So our goals for today are to go over the system. system. the system. system. for go over the Thank Make it totally comprehensible and scaffold a bunch of skills that you guys are going to need to just run the system. A little bit about myself. I'm a teacher over in New York. I teach 7 through 12. My wife teaches K through 6. As far as ZTAG goes, we're two of the content developers for that, and we've created a curriculum for ZTAG. So we're kind of brought on board as these neat little specialists to make sure that you guys are comfortable. And if there's anything that y
[...transcript continues...]
Type: training_solo | Duration: 52 min | Steve's words: 6782
Speakers: Nancy, Steven Hanna
Steven Hanna: I'm doing well. How are you? I'm good. All right. Let me just get one more thing ready. just to let you know I had something else come up, but I do have two of my staff that will be running this for us, so they'll be here part of the meeting. We have the equipment ready to go.
Nancy: I will be here in the room, but I have other things I need to put together. Prioritize whatever you need to do.
Steven Hanna: You're an educator. Don't worry. I know what's going on. Relax. As long as you can hear and just, you know, think of it like a podcast in the background.
Nancy: Perfect.
Steven Hanna: Excellent. Then all I'm going to ask is, just before you run, if you could just type into the Zoom chat the names of everybody in here, just so that I have them and they know who's here. And thank you guys for being here. I appreciate it. While you're kind of typing that out, I'll just like kind of go over who I am. My name is Steven, I'm the Playmaker Developer for ZTAG. What that translates to in layman terms for us is, I'm here to train you guys and make sure you're comfortable with the system. So that's kind of my goal, and by the end of this training, if you're like, Steve, what the heck is going on? Then I failed. So let me know what's going on. If there's any confusion, questions, just stop me, and we're just going to touch up on it. For 90% of this, though, super hands-on, you guys are basically playing games. So you guys get to play games in a training today, and there's like 10% of admin stuff of, hey, here's how to turn it on, here's how to shut it off, that type of deal. I'm also going to send you a recording of this entire training, so you can refer to it at any point in time, and it's going to have a quick description of all the settings and everything. So if you need a one-page cheat sheet to operate, it's going to be right in there in the email for you. Any questions before we start? Okay. Cool. So in front of you, you should see your sy
[...transcript continues...]
Type: leadership_sync | Duration: 61 min | Steve's words: 1296
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal
Kristin Neal: Can you hear me? Yes.
Charlie Xu: Great.
Kristin Neal: Happy Friday.
Charlie Xu: Happy Friday, yes.
Kristin Neal: Here comes Tim, here comes Paula. Morning, everyone.
Paula Cia: Morning.
Kristin Neal: Morning, Tim. Tim, did you get a little trim?
Tin DG: Yes.
Kristin Neal: Because it's touching here, it's itchy, so I go to salon.
Tin DG: Yeah, looks good.
Kristin Neal: My mother-in-law says the same thing, that it just hurts ears, so she always has her hair cut short, too. Yeah, nowadays I'm not used
Tin DG: to having a little bit longer right here. So yeah, I just trim it, okay? Wherever I'm comfortable, I just do it.
Kristin Neal: That's awesome. I would be the opposite. My neck would be frozen if I didn't have long hair. Like even putting it up, like in a ponytail, my neck just freezes. Here comes Carmee, Klansys. Good morning, everyone.
Charlie Xu: Good morning. Good morning.
Kristin Neal: Happy Friday. Happy Friday. Morning, Carmee. Can you hear us?
Carmee Sarvida: Yeah, I'm just on my phone right now. I'm having, I'm trying to connect my laptop.
Kristin Neal: Yeah, I'll just turn on my camera once it's able to connect. Yeah, no worries. No worries. Thank you so much for joining. joining. Good morning, Steve. Morning.
Steven Hanna: Morning.
Kristin Neal: All right, everybody. Happy Friday. Thank you so much for joining us. We are going to jump right in and then, Steve, if we're able to connect with Carmee after. Is that okay? Awesome. Thank you so much, Steve. Okay, let's get started with our icebreaker. Well, first, I wanted to kind of explain today's real reasoning because I know I had told you guys last week that something will happen throughout the week that kind of like defines this meeting. And last week, I was able to share very transparently that nothing came to me. So it was a very quick meeting last week. But since there was only a few of us, it definitely worked out. But this week, it was actually something that Kw
[...transcript continues...]
Type: training_solo | Duration: 23 min | Steve's words: 1994
Speakers: Alexis, Steven Hanna
Steven Hanna: You might be muted. I can't hear you.
Alexis: Okay, sorry. Perfect. Yeah, so I'm finicking with this thing.
Steven Hanna: Okay, what's up? So I got a couple questions, but we'll start off with the beginning. Shoot.
Alexis: A lot of these, let me turn this to my phones, aren't wanting, and I say wanting to, but aren't charging. Like no matter how many times I move them, I very little much, they just will not hold a charge.
Steven Hanna: Really? Yeah.
Alexis: So it's like I hear the little click when they go in. Sometimes I don't hear the click, but I'm making sure nothing's in the way, but a good chunk of them are not holding a charge.
Steven Hanna: And if you try Try them in another dock. Does that change anything or no?
Alexis: No, some of them don't. Some of them do. It just depends. I'm not sure what's going on with the charging docks, but a lot of them, like, see right now, I've been very gentle with them, trying not to touch them, but they will not touch. You could be slightly abusive.
Steven Hanna: Push those things down right into the, yeah.
Alexis: Oh, yeah. Yeah, like, I would say be slightly more than gentle. But, yeah, like, I'm pressing pretty hard, and nothing's happening.
Steven Hanna: Okay, and if you turn that one on, it just won't turn on. There's no charge.
Alexis: Yeah. Or they'll have, like, one battery, one charge.
Steven Hanna: And no matter what dock you put it into, no success?
Alexis: I like I'll put it in this dock. Can you see me? I don't know what happened. I think I might.
Steven Hanna: Oh, there we go. No, no, no, I can see you. I'm following along exactly with what you're doing.
Alexis: I'm putting it in this one, pushing it down, making sure it's even. Okay. Nothing. Nothing kicks on. How many watches are down? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11.
Steven Hanna: 11 watches out of two systems. That's crazy. Okay.
Alexis: Yeah. So I, like I said, I'm pushing them down. I'm
[...transcript continues...]
Type: kristin_sync | Duration: 13 min | Steve's words: 632
Speakers: Carmee Sarvida, Klansys Palacio, Kristin Neal, Paula Cia
Carmee Sarvida: Good morning, Grace. Good morning.
Kristin Neal: Good morning. Good Good morning, Klans. Good Good morning.
Tin DG: Thank you.
Kristin Neal: Okay. Let's go ahead and jump in. Thank you guys for coming. Happy Monday. Okay. How about a quick recap over our weekends? How did your weekends go? Weekend was good.
Klansys Palacio: So I thought it will be a kid drama, but my weekend was really busy. It was really packed, so I did not expect that. But it was fun, and I really enjoyed my weekend because we have a get-together. And at my sister's house, so, and we had, like, midnight snacks, so we really love to do that every time we have a get-together, and Sunday was church day, so I really had a great weekend. Good, Klans, good.
Kristin Neal: Good morning, Steve, Paula. Paula, I love your hair. We're just going around and sharing about our weekends. Who would like to go next? Me.
Tin DG: My weekend is also good. I was able to do my household chores, and attend the mass last Sunday, and have a good rest. So I think that's all about my weekend, is resting.
Paula Cia: My weekend was great.
Carmee Sarvida: It was a restful weekend. And before it ends, I was able to clean our bathroom and kitchen, so that's good.
Paula Cia: For me, I had a restful weekend also, so I didn't do much on my nail client, so I had plenty of time to rest. And to your hair, I love it.
Kristin Neal: Thank you, Grace. What was your weekend, Steve? Did you survive the snowmageddon?
Steven Hanna: Yeah, it snowed about 18 inches the last two days. Had to go and pick up my wife from work, because it was just getting crazy, and didn't want her to drive. It was a war zone. There were like 20 cars on the sides of the road, and then just me just... Bare knuckling, white knuckling it? Yeah, it's funny, because I drove in the mountains a lot with that type of weather. Yeah, So I'm like, oh, it's just flat land. This is much easier. So I was, it was easier, but still challenging. Thank
[...transcript continues...]
Type: strategy_with_quan | Duration: 61 min | Steve's words: 1917
Speakers: Charlie Xu, Kristin Neal, Quan Gan, Steven Hanna
Steven Hanna: Yes.
Kristin Neal: There we go. I can hear you. Yes. Perfect.
Steven Hanna: Thanks so much.
Kristin Neal: How are you doing this morning? I'm good.
Steven Hanna: You? Good.
Kristin Neal: Good, good, good. I woke up a lot better than yesterday. I think I finally got over the anxiety of it all.
Steven Hanna: The stress of everything culminating.
Kristin Neal: It's like my brain was finally like, okay, you survived. You're okay. You can move on. Take a breath.
Steven Hanna: Yeah. Take a breath. We're out of it. Yeah. Exactly.
Kristin Neal: Exactly. Good morning, Quan. You look like you're coming to us from Mars. Can you hear us? You're cutting out a little bit.
Quan Gan: I think it's disappointing, yeah, my Wi-Fi mic.
Kristin Neal: Gotcha. Okay. We're going to jump right in because Steve has got training. So I wanted to make sure that we saw, I'm going to send to Charlie right now that we need something ASAP. For the slide for CAN, that's due on the 31st. So not only is your presentation due, whatever slides you want for that five minutes, but also this slide that will be on rotation. And then, oh, you're cutting out. Can you hear him, Steve?
Steven Hanna: Barely. might just want to type. I don't anticipate he'll have much service where he's at.
Kristin Neal: I wanted to take a look at that email that we got last night, if that's okay. And what we have. I rinsed it in AI. And I... I recommend it. Just playing the regular video we have. Just a two-minute video is fine. Okay. Is it the... Which video is that, Quan? Is that the... Every play has a story video, or is that the video that you've created? What is ZTAG? Got it. That's the... Every play has a story. Okay. That one will be for your five-minute talk, correct? Okay. Got it. All right. I'll send that over to Cam for them to see. And then if we're able to... To look over. Okay. These are, quick question, because I thought the cruise lines only had two units.
**Stev
[...transcript continues...]
Type: kristin_sync | Duration: 58 min | Steve's words: 5249
Speakers: Kristin Neal, Steven Hanna
Steven Hanna: I'm but okay. How's everything going?
Kristin Neal: It's hard to go from nights to days. I don't know how you're able to do that.
Steven Hanna: Must be done. Just dragging my feet as I do it. That's all. Everything's taking four extra seconds to register. So my wife's like, hey, hon, what are we getting for dinner? I'm like, dinner?
Kristin Neal: It's like 11 o'clock. In the morning. She's like, oh, right, right, right.
Steven Hanna: You just got back.
Kristin Neal: Okay. Yeah.
Steven Hanna: Time zones. But it's okay.
Kristin Neal: What time zone were you in? I was in a mountain, like two hours.
Steven Hanna: got, what have you got?
Kristin Neal: Pop time.
Steven Hanna: Pop time. Oh.
Kristin Neal: I haven't tried those. Steve said they're really good. They're cute.
Steven Hanna: They're cute. They're just enough popcorn for now. I got that in coffee. Oh, God.
Kristin Neal: Coffee sounds so good right now. Oh, hang on, let me ask Steve if he can make Oh, go for it. Hey, Ben, would you be willing to make me a cup of coffee? I love you. Bye, honey. He said yes. Thank you. Okay.
Steven Hanna: So Mountain Time.
Kristin Neal: Very interesting. Sounds like fun.
Steven Hanna: It was just tiring. It was tiring. So I spoke with Quan, and I think he's going to do the 14 hours. So he'll do North, and then go to Arizona.
Kristin Neal: Yeah.
Steven Hanna: So that would be the most efficient way to do it. Then I'm going to probably head out to Florida for that first week. Not the first week. It's the week of the 20th of February. Okay. And I'm going to blast out as many of the Celebrity Cruise lines. Stuff as I can. So as far as CAN goes, it probably was to just, I'm not probably, I'm not going to be a part of CAN at this point, since I'll be in Florida for that time.
Kristin Neal: Okay. Let me, let me say something, because I was totally on that same exact page. Which, until about two or three hours ago, whe
[...transcript continues...]
Type: strategy_with_quan | Duration: 68 min | Steve's words: 3215
Speakers: Kristin Neal, Quan Gan, Steven Hanna
Quan Gan: Morning.
Kristin Neal: You got a haircut.
Quan Gan: Yeah, guess. I forgot. I also have a ski tan. You can see.
Kristin Neal: I mean, it was good for the skin.
Quan Gan: I'm not so sure about that. You have to put on a lot of sunscreen and it's still like this.
Kristin Neal: Oh, really?
Quan Gan: Yeah. Because the goggles or my shades are covered, but then everything here, even though I put sunscreen on, unless like you look completely white, it's like it would be, you know how normally you rub it until you don't see it? But for this, you keep it super white, so it just looks really weird. Geez, like that. Because you get the snow is white, so it reflects all the sun, like double the sun, basically.
Kristin Neal: Oh, gosh. Okay, so you do get a sunburn.
Quan Gan: Yeah, you can. Yeah, if you don't have, yeah.
Kristin Neal: I thought you were glowing, but no, it's a sunburn.
Quan Gan: Yeah, it's a tan, it's not a burn, but it's certainly how you get, how your face changes.
Kristin Neal: How funny, okay. So the people I've seen around here with red faces, it makes sense now.
Quan Gan: Mm-hmm, oh yeah.
Kristin Neal: Yeah, crazy, crazy. Yeah.
Quan Gan: So today, I guess Steve is traveling, right? And then Charlie, I'm not sure if she's able to join, because she needed to take a mental day off today, so. Absolutely understandable.
Kristin Neal: Steve, I talked yesterday with him, and he said, yeah, that he would join.
Quan Gan: Okay.
Kristin Neal: He had a training at 11, but he goes traveling, I think tomorrow.
Quan Gan: Oh, okay. Okay, so we'll wait. Okay.
Kristin Neal: Did you see my response to your suggestion about the, what you shared with the AI? Hey, Steve. Let's see. Hello.
Steven Hanna: Good morning.
Kristin Neal: Good morning.
Quan Gan: You're talking about the CBO?
Kristin Neal: Yeah, that.
Quan Gan: Yeah, I mean, it's, it's interesting. Yeah, we can, we can talk more about that later. I think it's, yeah, it is an avenue to
[...transcript continues...]
Type: strategy_with_quan | Duration: 58 min | Steve's words: 1229
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kristin Neal
Kristin Neal: Good morning, Paula.
Paula Cia: Hi, Chris. morning. I'm having muted.
Kristin Neal: Sorry.
Paula Cia: Happy Friday. we go. Sorry about that.
Kristin Neal: Can you hear me?
Paula Cia: Yeah. There we go.
Kristin Neal: Very cool. How are you, Paula? I'm doing great.
Paula Cia: How are you, Chris? Good.
Kristin Neal: Good, good. It's been a good week. We got all the note-takers coming in. Hmm. It is so cold over here. Is it cold over there, Paula?
Paula Cia: Yes, because we are, like, experiencing low-pressure area on... In our area, but some area of the Philippines experience like a typhoon. Wow.
Kristin Neal: Yeah.
Paula Cia: Wow, wow.
Kristin Neal: You've got both. You've got a cold in. Here comes Tin. Wow. I wonder if the team is in, if anyone is in that path. Morning, Tin.
Tin DG: Hi, good morning. Good morning.
Kristin Neal: Good morning. Paula was just telling me about a typhoon hitting your guys' way. Are you in that path, Tin?
Tin DG: I'm not sure yet. I haven't seen the news.
Kristin Neal: It's like me. I do that all the time with the news. like, but then it changes so rapidly here. Good morning. They say, wait, if you don't like the weather, wait five minutes, because it'll change. Change here. That's how fast it changes. Quan, how's it up? you?
Quan Gan: Weather works. Pretty nice and sunny. Nice and sunny.
Kristin Neal: Good. Yeah, we got great sun today. Morning, Charlie. Morning.
Charlie Xu: Morning.
Kristin Neal: All right. Great to have, everyone. We'll give it another 30 seconds. Hopefully, Clance is in. Let's see. Carmi, are you able to join? And Steve? All right. Well, thank you, everybody, for joining Fun Friday's meeting today. We are going to start today's meeting off with what is something that you're surprised you love? So what is something you're surprised you love? In the form of radical transparency, what is something you're surprised you love? And post a picture of it on the team chat. What is something you'
[...transcript continues...]
Type: training_solo | Duration: 48 min | Steve's words: 6021
Speakers: Steven Hanna, Torrey Smith
Torrey Smith: How are you?
Steven Hanna: I'm good. How are you?
Torrey Smith: Doing well, doing well.
Steven Hanna: So welcome. Thank you for being here on today's Monday. Yeah, today is Monday. Sorry. It's like my brain is scattered. Like my weeks are Mondays are not Mondays for me. So today is Monday. Thank you for being here on a Monday. I appreciate you basically logging in and spending some time with me to learn how to play some games. I'm going to be pretty straightforward with the system. My name is Steve. I'm the ZTAG Playmaker Trainer. I'm here to make sure that you're comfortable with using your system and make sure to support you in any way that you need, should you need it. So as long as you're comfortable moving out of this training and if you need any support post-training, I'll be your point of contact. You'll have my phone number right after this and you can basically just reach right out to me for anything at all. So have you used ZTAG before? Yes.
Torrey Smith: Okay, cool.
Steven Hanna: So how long have you had the system for? Just an idea. So how much use case that you guys have?
Torrey Smith: I think they've had the system for about three years, as long as we've been in Jellystone.
Steven Hanna: Okay, cool. So you guys are another Jellystone. Perfect. Then what I'm going to do is I'll orient the training probably geared a little bit more towards like the entertainment side because we do an educational side and I know that you guys are like kind of right in the middle. You do a little bit of both, but you gear yourself more towards the entertainment. So if you're comfortable with that, I'll gear your training for that side for entertainment and engagement. Okay, cool. So the three games that I'm probably going to go over with you for, let's say, they'll probably encompass about 45 minutes. Is that around like 45 minutes to an hour?
Torrey Smith: Is that how long that you guys would be using the system for, give or take? I w
[...transcript continues...]
Type: kristin_sync | Duration: 53 min | Steve's words: 6560
Speakers: Kristin Neal, Steven Hanna
Steven Hanna: Good, how are you? This meeting is being recorded. Dealing with a system safety upgrade that can't be upgraded, and back-end firmware hosting stuff with Quan, where things are inaccessible on a system to update, and I'm like, okay, it's a nice Monday morning.
Kristin Neal: No kidding, it's like kicking the pants.
Steven Hanna: Yeah, the girl tore it, she was so sweet about it. She was like, well, this is a Monday.
Kristin Neal: I'm like, yeah, it is.
Steven Hanna: It's a Monday.
Kristin Neal: Well, at least she was kind enough to remember.
Steven Hanna: She was, and then I just, I may have, luckily, from my days of teaching, I still remember Pivot Damage Control, so I'm like, hey, but let me show you these really cool features on these games that you do have. So we went right into a game she has, and she was like, wow, these are great. I didn't even know about these things. I'm like, okay. I'm like, that aside, you got some good knowledge. like, I'm like, tá? Thank you. I'm going to work on this on the back end and get back to you, but go forth and conquer. She's like, oh, we're not going to really be working for camps for another four months. I'm like, so what are we doing here? I'm like, it's February.
Kristin Neal: You're not opening up until June. But they're just so excited.
Steven Hanna: But here's the other thing. They haven't touched the system since October. They're like, yeah, this is the first time we've opened it up since October, and we don't start until June. I'm like, so we're doing this now?
Kristin Neal: All right.
Steven Hanna: Sure. Because you're going to remember this stuff going into summer and four months from now. Well, hopefully they're recording. Hopefully they're... I told her, I was like, listen, we're going to have to reconnect before summer. We'll make sure that you guys are taken care of. And if you want your staff to join in, it would be really fun for them to join in on the call. And I
[...transcript continues...]
Type: strategy_with_quan | Duration: 53 min | Steve's words: 2783
Speakers: Charlie Xu, Kris Neal, Quan Gan, Steven Hanna
Kris Neal: Yeah.
Quan Gan: Didn't they win before?
Kris Neal: Second time in 12 years, though, something like that, right? Like, that was their whole big 12.
Steven Hanna: Yeah.
Kris Neal: Yeah. Good morning, Charlie.
Steven Hanna: Good morning, Charlie.
Charlie Xu: Good morning.
Quan Gan: Any good halftime?
Kris Neal: Go ahead, Steve. Did you watch it?
Steven Hanna: I mean, it depends on who you are. I thought it was good. I thought it was fun. Depending on who you are.
Quan Gan: Who was the singer?
Steven Hanna: Bad Booney, as they call him.
Kris Neal: Depends who you watched.
Steven Hanna: Yeah. It depends on if you watched the actual Super Bowl halftime show or the Kid Rock halftime show.
Kris Neal: Yeah.
Quan Gan: Okay.
Kris Neal: That one actually had me in tears. Believe it or not, the last song on that one, it was beautiful. It was beautiful. So, yeah.
Quan Gan: I'll catch up with it.
Kris Neal: Yeah. But we did see a part of it. Bad bunnies. The grass was really cool. They had like dancers.
Steven Hanna: trees that were old people.
Kris Neal: Yeah, there were actually people that were cool.
Steven Hanna: up as shrubs.
Kris Neal: Yeah.
Steven Hanna: Bunch of trees dancing around.
Kris Neal: All right, guys. Well, thank you so much for jumping in. I wanted to just see if we can get a few things cleared for the team to run with. There's a few things from marketing that are going to be due today. Steve, you have anything on marketing on your end?
Steven Hanna: Charlie and Paula are working their booties off. That is all I have to say. And I thank you for your continued work because I know this all just kind of came up in about three days. So thank you for working your booties off and thank you for making sure that we have our stuff for the shows.
Kris Neal: Seriously. Yeah. Paula's offline today, but she is working hard.
Charlie Xu: Oh, she is?
Kris Neal: Yes. She said she's got spotty Wi-Fi, but s
[...transcript continues...]
Type: strategy_with_quan | Duration: 55 min | Steve's words: 3015
Speakers: Charlie Xu, Kristin Neal, Quan Gan, Steven Hanna
Kristin Neal: But did you see the Super Bowl commercial about that with Adrian Brody? No.
Steven Hanna: Oh, you gotta see it.
Kristin Neal: It's the Adrian Brody tax commercial from yesterday. It's hilarious.
Steven Hanna: I think I watched probably the first 30 minutes and I went, well, this is gonna be a freaking blowout.
Kristin Neal: That was pretty bad, wasn't it?
Steven Hanna: It's fun to watch. Bad for some team. Hang on one second.
Kristin Neal: This might actually be Riverside. Hang on one second.
Steven Hanna: Go for it. All All right. All right. All right.
Kristin Neal: All right. All right. . Never mind, it was a scan. Okay.
Steven Hanna: All right.
Kristin Neal: Oh, the game. Yes. Yes. Poor, you knew. You knew, actually, the first time that they sacked him, or, well, not sacked him, but, what's that? Blitzed him. The first time they blitzed him, it was done. Like, they knew.
Steven Hanna: No coverage at all. Yeah.
Kristin Neal: They knew it mattered.
Steven Hanna: And then every single time, right side blitz, every single time. poor kid. couldn't figure it out? Like, dude's getting literally his spinal column rattled every five downs.
Kristin Neal: It was bad. can you protect him a little bit?
Steven Hanna: That was bad. Like, and then that last turnover where they just rip it out of his head. As he's going for the throw, I'm like, oh, brother.
Kristin Neal: You literally see his flat body, like, laying on the field, just like, as they're running it down to the house, like, oh, no. You're just going, oh, brother.
Steven Hanna: Sorry, pal.
Kristin Neal: Seriously. Hey, Quan. Hey.
Steven Hanna: Morning. Probably dropping in in the other room soon. Okay. We're just talking about the Super Bowl.
Quan Gan: Oh, who won? The Seattle Seahawks.
Steven Hanna: Yeah.
Kristin Neal: Didn't they win before?
Quan Gan: Hey, Charlie.
Kristin Neal: Again.
Steven Hanna: Oh, again.
Quan Gan: Okay. Sec
[...transcript continues...]
Type: with_quan_other | Duration: 34 min | Steve's words: 3143
Speakers: Quan Gan, Steven Hanna
Steven Hanna: Admin, as far as SD card updates go, are not making their way to the operator. So we're sending five, six, seven kits at a time to people who say, have all these units, and they're not giving them to the actual operators. So that's our first failure point, is we probably lost out, and this is just irrelevant financials, but they are relevant as far as loss goes. Probably close to about two, three hundred bucks worth of SD cards that are in the wind because of people not following through on what they need. Second failure point is people are coming to training without their SD card kits. So I'm doing a training for like nothing, basically. Like I can't, you know everything, I'm just sharing with you variants of games at this point. So the training. Training is actually kind of irrelevant at this point unless they have their stuff and they're ready, and we can't even ensure that because that's from like a district level. So what I've been doing is in the trainings when they don't have them, I'm sending them personally another card because I need them to be able to operate, and the ones that have already signed up for training are the ones that are most likely to continue doing it. So that's where I'm at as far as failure point two. On the trainings that I have for failure points three, I'm having cards that are like basically not starting in a system like today, even with an SD card reset, reseeding it, the system is just not running a boot cycle on it. And I know I formatted it correctly, I tested on my system, I tested all 15 that I had sent out, made sure that it was reverted back to 7026, made sure that it was like a fresh start on every single SD card. So after each update, I would put my old SD card in, push the update to 7026, take that SD card out, put the new test card in, and make sure that it starts fresh and prompts that update on the pop-up, to which it did. And that's 2.8.1.
Quan Gan: Okay, so do you want to work backwards from the SD
[...transcript continues...]
Type: training_solo | Duration: 29 min | Steve's words: 3921
Speakers: Jess Main, Steven Hanna
Jess Main: Doing well, doing well.
Steven Hanna: How's everything on a Monday? Oh, spotted someone this morning, first thing, so we're off to a great start. Lovely. Well, thank you for joining me for the 3.30 Eastern Standard Time show. I appreciate you being here as my special guest, Jess. I'm Steve. I'm ZTAG's Playmaker, Trainer, Developer, slash person you will basically coordinate with if you need any help with anything.
Jess Main: Cool. Sounds like they're expanding quite a bit.
Steven Hanna: Yes, they've expanded a bit. They brought me on as one of their most recent team members.
Jess Main: I'm like their national trainer, so to say. Cool.
Steven Hanna: So, yeah, I'm a former teacher from New York. I taught 7 through 12 earth science education. My wife is a K through 6 educator. I'm 7 through 12. Between the two of us, she builds them up and I break them down, as she says.
Jess Main: Pretty much, much. Yeah.
Steven Hanna: It's her nice way of throwing her jab at me for deciding to go. A middle and high school, and her nice way to say she's a nice person and I'm not as nice as she is. You can't be that nice when they're that age. Yeah, gotta start drawing lines, as I like to say, which is, you know, terms for us of stop taking the crap, as really things come down to. Yeah, pretty much. So with ZTAG, I'm gonna make sure that you're comfortable leaving here today operating the system. It looks like you guys have a V3, so this is a safety upgrade swap, or is this a new system purchase for you guys?
Jess Main: This is a upgrade swap, so yeah, they refurbished all the taggers and sent stickers and the new little SD card thing. Excellent.
Steven Hanna: Yeah, we've had it for a couple years now. Wonderful. All right, so it looks like you got everything set up already. The stickers are pretty much in the right spots. I'm just gonna kind of ask your use case for ZTAG, because I'll orient the training more towards what your use case will be,
[...transcript continues...]
Type: training_solo | Duration: 34 min | Steve's words: 5323
Speakers: Allie Chappell, Steven Hanna
Steven Hanna: Thank you for joining me on this Tuesday. I appreciate it. It's not Monday, but it feels like a Monday, but I appreciate you being here. Thank you. Yes, I take Sunday Mondays off, so Tuesdays are my Mondays. All right, so we're pretty much on the same page here with like, all right, the eyes are just opening and we're like just getting into the kind of motion of things for the day.
Allie Chappell: Yes, exactly right. All right, so you'll forgive me if I'm like looking slightly tired or slightly just like I'm getting on because I am. Oh, no worries at all.
Steven Hanna: Well, I appreciate you being here. My name is Steve. I'm the Playmaker Developer for ZTAG. What that really translates to is I'm here to make sure that you're comfortable using your ZTAG system with the safety upgrade. So I'm your point of contact for like any operations if something goes down or if one of your operators is like, hey, I don't know what's going on. Just basically throw my phone number, get them out of your hair, throw them into my non-existent hair, and then, you know, it's basically issues solved. So that's kind of what. I am in what I do. Do you have any questions about the system, ZTAG, or anything that we're currently kind of doing?
Allie Chappell: No, we've had it for about a year. My director found ZTAG at a 3CA conference, and then we purchased it for our camp. Yeah, so we've really been enjoying it. Yeah, I'd say our biggest thing is trying to get the kids to not tackle each other so they don't break the tigers. Gotcha.
Steven Hanna: Well, that is one pitfall that I'll help you with.
Allie Chappell: children running around being crazy.
Steven Hanna: That's true. I mean, like, from the supervisor-observer standpoint, you're like, oh my god, liability, children getting hurt. But then, you know, it's like, how do you not use the system because it's just doing such a cool thing, right? So it's kind of like a fine line, but I do have some techniqu
[...transcript continues...]
Type: with_quan_other | Duration: 37 min | Steve's words: 1658
Speakers: Quan Gan, Steven Hanna
Steven Hanna: No, these were fine. I brought the system up like two days ago just to run tests with you over the next few, and it's been fine before.
Quan Gan: Okay.
Steven Hanna: And that was on 2800 at 7026, I believe.
Quan Gan: Okay. If they're not connecting whatsoever, probably rebooting the router, or just shutting off the system completely, waiting 10 seconds, turning it back on, that might reset it.
Steven Hanna: I'm on that right now. I'm on a system reset for about 30 seconds of off time. This is a reset.
Quan Gan: Okay. I'll just keep waiting.
Steven Hanna: Yeah, no, I'll give it another minute or so, but I don't think you're going to get any real feedback.
Quan Gan: Okay. If you go to the Devices tab, does it detect all but these five?
Steven Hanna: Oh, no. Let me see. One, three, four, six, seven.
Quan Gan: Okay, so it shows the router's working, but then it's missing a few of these right now.
Steven Hanna: Right, and then if I plug these in, they'll probably detect.
Quan Gan: That shouldn't make a difference, but okay, let's see. And the system, the ZUS is on what version?
Steven Hanna: This is on 2.8.1 currently.
Quan Gan: 2.8.1, okay. Okay, this is the offline version.
Steven Hanna: Yeah. so if I reset now, it's not picking them up at all, before it did.
Quan Gan: Okay. And then you can verify that they are charging at the bottom? Okay, they're charging.
Steven Hanna: Yep.
Quan Gan: And then, but you don't see any Wi-Fi bars on them?
Steven Hanna: Correct.
Quan Gan: Okay. Wait, one of them.
Steven Hanna: Do you see Wi-Fi bars on them? I see Wi-Fi bars on all of them.
Quan Gan: Okay, wait. Okay, then hit, reset one more time. That's weird. Okay.
Steven Hanna: And bear in mind, these are also two 707s and a few 7028s. So the 7028s should theoretically, you know, be hitting.
Quan Gan: Okay. And they have Wi-Fi bars. I almost don't trust that the Wi-Fi bar is in the docks.
**Steven H
[...transcript continues...]
Type: leadership_sync | Duration: 35 min | Steve's words: 1844
Speakers: Carmee Sarvida, Charlie Xu, Klansys Palacio, Kris Neal
Steven Hanna: Good morning.
Paula Cia: Good morning, everyone.
Charlie Xu: Hi, Steve. Hey, everybody.
Steven Hanna: Welcome. Good morning. Hello, everyone. Hello, hello. Hello. Hello, everybody. Charlie, Carmee, Klansys, Tin, Paula, Chris. We can give another minute or so. hope everybody is having a nice Wednesday. I'll give it another minute or so for Chris, and then we'll start up. How's everybody's Tuesday and Monday been? Been all right? Great. Guys are giving me PTSD flashbacks of when I was a teacher, asking like, how's everybody doing? And I have one kid that's like, I'm so happy to be here, Mr. K. Thank you for asking me to open my mouth this early in the day. And it's like a very, very common, like, I guess appetizer over there, but I just can't get behind eating raw meat and onion. So that was like not it for me. So that was my no-go, never again. And then I will popcorn over to anyone who wants to pick it up. I'm not going to call on anyone specific today, that is, even though you gave me PTSD already.
Charlie Xu: Okay. My least favorite food is blue cheese. That's a good one.
Steven Hanna: That's a funky one.
Charlie Xu: It's an American type of cheese. It's like very stinky. And a lot of people are adding it into salads. That's not my favorite at all. We have stinky tofu. It's also stinky, but it's just a different type of stinky.
Klansys Palacio: Whoa. Okay, mine, I do eat like vegetables, but ladies' fingers will never be my favorite. It is absolutely like, I really don't like the taste of it, the ladies' fingers, even if it's a vegetable. So, yeah, my, I've actually like grown, grew in a province area where you can eat a lot of vegetables, but that, that ladies' fingers will be my no-no forever. Well, it's my first time to hear the okra, it's called a lady's fingers.
Charlie Xu: I searched it, and that's, oh, okay. Oh, you called it okra too, here too.
Klansys Palacio: Yeah, I called okra.
Charlie Xu: Oh, interesting. It looks l
[...transcript continues...]
Type: strategy_with_quan | Duration: 21 min | Steve's words: 225
Speakers: Klansys Palacio, Kristin Neal, Quan Gan, Steven Hanna
Kristin Neal: Um, right here, waiting for updated ZTAG, like over here, um, let's see, like Vista would be one, um, to finding out if they want us to send the safety kits again, if they need us to send them directly to the sites. Um, he said it would be a good idea if we're not, unfortunately, if the kids don't make it to the operators, we may have to consider that as an option. So we can see, um, we're heavily reliant on admin following through or distributing resources, but I've personally seen this happen in a school where the resources don't make their way to the right people and sit on the desk of admin. Exactly. So I'm thinking of, um, I'm going to be sending out an email to all of these, um, here after this meeting, tin, and I'm going to be saying to like all. The other ones that just have like one or two systems that they're waiting for the refurbished ZTAGGERS, just to make sure that they're getting the safety kits to the right people. But for the ones that have the larger areas like Riverbank and Sherry, I'll also see if they need us just to send it to them directly to their sites. So I'll CC on you, Tim. So at least you see where, like where that's coming. You know what, now that I think about it, we just talked about this with Quan. There was some, I don't know where I saw it, but Quan said, let's just put the safety kits in the updated ZTAGGERS in the same shipment. So that'll be perfect. I'll actually say that in my email, that if they haven't had a chance to get it to their boots on the ground, staff, don't worry. It's also coming with ZTAGGERS.
Tin DG: Is that for moving forward? Like, for example, once Charlie is done for the lease, sorry, of the ZTAGGERS, so I will not send them the kit first. So we will include that to the refurbish.
Kristin Neal: Correct. Moving forward. Yeah, that'll be done all at once. The ZTAGGERS will be sent. With the safety kits, and then once they get their ZTAGGERS back, that's when we will really push for the training
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Type: with_quan_other | Duration: 14 min | Steve's words: 880
Speakers: Quan Gan, Steven Hanna, Tin DG
Quan Gan: Of ground shipment being a possibility, and it's basically like a 10x factor easier route to do ground because of the amount of lithium-ion batteries in devices you have. I'm just running this through GPT because if we are doing air, there's a whole lot of other documents that I may not even have. And in fact, in Shippo, Tin doesn't even have that option. Like, as soon as she checks hazardous material, because you know, like, when you drop things off, they're like, does it have this? Right. It becomes a new category of nonsense and everything.
Steven Hanna: So the easiest way to do it would be split the shipment in half, get what I need essentially over there, and then have the second shipment, like, one express delivery of whatever, and then one ground delivery of the other.
Quan Gan: Well, that's the thing. Like, I'm just wondering, can we not have any express and still make it work? Because express is what blows this whole thing up. Yeah. know, So if we ship today and it's five-day, it will get there supposedly by next Thursday.
Steven Hanna: Supposedly is not.
Quan Gan: I understand. But here's the thing. So Tin's coming in. If we were to hedge our bets and try to mislabel something, basically like click this as air and don't stick anything on there. Because I was looking through GPT and I basically, I don't even have the qualifications to put the document on there. Hello, Quan Steve. Hey, Tim. Thank you for joining. So the reason why I'm getting everybody back on this call is like GPT is telling me there's a whole lot of red tape in like basically, essentially we are mislabeling things for air shipment just to get it through, hoping that it doesn't get scanned and paused. I think the risk of that is actually great. Um, than just shipping a ground and, you know, making sure that it gets there on the, on the right day.
Steven Hanna: Yeah, as long as we have shipping times, basically, like, guarantees on ground shipment, that should be f
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Type: training_solo | Duration: 65 min | Steve's words: 5826
Speakers: ASA, Jae, Steven Hanna
ASA: Hello. Hey, how are you?
Steven Hanna: Good. One quick thing before we get set up today. My name is Steve. I'm going to be your Playmaker developer today, which basically translates to, I'm going to make sure that you're comfortable operating your system right after this and make sure that you're comfortable working with various groups and age ranges with a bunch of the different games and variants that we have. So if you have any questions, you're more than welcome to stop me at any point. But what's your name? My name is Tommy. Awesome.
ASA: And what is your role, Tommy? Huh? Can you say it again? What was your role with ASA? Oh, I manage the tech stuff, basically, like the tech support. Gotcha.
Steven Hanna: Okay. And are you going to be operating the system mainly, or is it going to be a set of different things?
ASA: Uh, I will, I will, in the beginning, I'll probably be setting up the ZTAG and then gradually teach others how to do it.
Steven Hanna: Okay, gotcha. All right. And then my last question is, um, for your, for your use case, uh, what do you guys plan on using ZTAG mostly for? Because I'm going to orient your training for the best use for you, rather than waste your time with, like, some of the other training that may not be relevant.
ASA: Oh, so our school is, like, a martial arts school, so it's, like, ta-ka-m-do, so we could do, like, uh, drills with it, or some fun stuff, like, we could, uh, another thing is we have a learning center, so we use it as a fun incentive if they do well in class.
Steven Hanna: Perfect. Okay. Cool. So we're, like, kind of looking for a training that's a little bit of education, mostly engagement, though. Is that kind of what I'm hearing? Yes.
ASA: Okay. Make them, like, think, like, strategy and, like, think outside the box, but they can't. Okay. So cognitive loading, actual, like, some sort of educational input where they have to have a thought process, have a logic-based thought process, an
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Type: kristin_sync | Duration: 80 min | Steve's words: 6613
Speakers: Kristin Neal, Steven Hanna
Steven Hanna: How are you? How are you?
Kristin Neal: I'm okay.
Steven Hanna: Tired. My grandmother was a little stressful a few minutes ago, but okay. Everything okay? Family stress or work stress? Or both?
Kristin Neal: Family.
Steven Hanna: Work is good. I'm actually working with Clancy on getting a Playmaker feedback form up on the website, like unlisted, so we can like send it out to all of them, and then they can just like submit it on the website, and we have all the feedback linked right to CRM, onto their accounts, so I'm like trying to, yeah, I'm like excited. It's like that face that you had the smile, you're like, ooh, that was exactly what I thought of last night, and I was like, this has to happen today. It's putting this into action. Yeah, I was like, this is exactly how we're going to get the feedback we need from over 300 people that we've basically certified already. That's smart.
Kristin Neal: Is there somewhere on that form that we can use their feedback for marketing purposes or something like
Steven Hanna: I'm going to have like a little checkbox for, you know, you agree by submitting this form to allow us to use photo and video submission for any marketing slash social media, blah, blah, blah, blah, blah, blah.
Kristin Neal: Perfect. So will be a photo slash video disclaimer release and to make sure that they also have authorization to share those videos and photos. Good point.
Steven Hanna: So the teachers need authorization and they also need to agree that they have ownership.
Kristin Neal: Totally agree.
Steven Hanna: That's like the two-step authorizations.
Kristin Neal: Yes.
Steven Hanna: But the good thing is that I have a specific section just for photos and videos if they want to submit those.
Kristin Neal: So we'll get our actual data feedback of like, hey, based on one through five, how do you feel on the efficacy of this? And then they'll have all those numbers and we can just use the numbers
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Type: kristin_sync | Duration: 18 min | Steve's words: 1096
Speakers: Carmee Sarvida, Klansys Palacio, Kristin Neal, Paula Cia
Steven Hanna: No, it's the bearskin rug. Paula, do you have a cat in your house that does something similar to this?
Paula Cia: I don't have, but I can't really understand their attitude or behavior, but they don't do such things.
Steven Hanna: Yeah, this one may have had some catnip looks. Oh, that probably is it. That probably is it. Look at the eyes. They're dilated. This cat's on drugs.
Kristin Neal: That's a good one.
Steven Hanna: Oh, no, we have to take a break now.
Kristin Neal: Nope, nope. Just kidding. Oh, that's so funny.
Steven Hanna: Very cute video. Very cute video. Then up next, this was on my feed. This was, uh, this is the Chihuahua. Wow, wasn't me. It was was me. But this is now my feed. It's basically all Chihuahuas, since this is all my wife and I talk about. And, um, yeah.
Kristin Neal: So, that's one of mine. After that, we've got Tin.
Steven Hanna: So we've got here.
Kristin Neal: Aw, what a cutie. Baby. What a cutie. I love his belly. He's finding his belly.
Steven Hanna: He's like, food, you know.
Kristin Neal: Feed my belly.
Tin DG: It's my father's birthday yesterday, so I eat a lot. So it's like, oh, where is the food? Where go? It's like, and it's also when I'm checking about food, that memes also came out yesterday.
Kristin Neal: So cute.
Steven Hanna: Very cute. Very cute.
Kristin Neal: I have no idea what mine is. I just sent the very first thing that was on my reel, so.
Steven Hanna: Bye. Perfect.
Kristin Neal: No, it's okay.
Steven Hanna: And then we have Klansys up next. No, this was Tin.
Kristin Neal: Yes, Tin. Here we go.
Steven Hanna: And we've got this dog. Is that a...
Kristin Neal: Dog?
Steven Hanna: Oh, the dogs! They think they're... Oh, my goodness.
Kristin Neal: Oh, what a cutie.
Steven Hanna: Those cats are ready to stab that dog.
Kristin Neal: gosh. That dog. Oh, he's so sweet.
Steven Hanna: He's just one good scratch.
Kristin Neal: Good scra
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Type: with_quan_other | Duration: 16 min | Steve's words: 1251
Speakers: Quan Gan, Steven Hanna, Tin DG
Tin DG: So they just want, they know people who have this system that didn't use it, so they want to be trained so they can train the people that they know. They have 20 coaches, like something like that on the email.
Steven Hanna: Okay. And that was in November last year? Was that around mid-November?
Tin DG: Yes.
Steven Hanna: Okay. So this is right around the time that IAPA was probably occurring in Quan. This was when you probably spoke to them at some point. In regards to...
Quan Gan: So this is over a year ago? Or no, just recently? Last year. Last year, did like a few months ago.
Tin DG: Yes. Last year in November. Okay.
Quan Gan: Can I make my case? And then Steve, you can give me...
Steven Hanna: Oh, let's go.
Quan Gan: All right. Because looking at how the public school infrastructure works is bigger cities, Or bigger counties, often they might have their own resources, so they'll basically in-house who they hire to provide the service to their kids. At the end of the day, it's all about serving the kids and how they do that. But I've also seen places that are remote, like Stanislaus or any of these not major cities, because they lack the infrastructure to do their staffing, to scale it up and down with the school year, they often find these CBOs, or what they're called community-based organizations, which are essentially non-profits that's in the business of providing the staffing and the curriculum or service to the kids. So that could come in the form of, let's say, a Boys and Girls Club, a YMCA, or some of these organizations. And the money from the state, from ELOP, ultimately trickles either to them or... Well, it trickles to the school district, and then the school district can decide do they want to in-house that money or they pay a third party to provide the services. And I think that's also a similar decision on how they decide to purchase ZTAG themselves outright or they ask one of these service providers to purchase it. And
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