ZTAG Overview
Mission & Vision
Core Mission: Bridge digital games with physical sports to create inclusive, engaging experiences for modern kids. Transform after-school and camp programs by combining video game mechanics with physical activity.
Vision Statement: Get ZTAG into every single classroom in America — 60 million kids. Build the next Nintendo generation by creating a common platform for physical play that combines embodied movement with digital engagement.
Origin Story (2018): At a Comic Con, a 9-year-old boy named Logan played ZTAG for 4 days straight. His father thanked Quan because Logan was normally shy and bullied at school, but ZTAG transformed him into the hero of the game. This moment crystallized the vision: technology can unlock social connection for kids who struggle to fit in.
Company Background
- Founded: ~2016-2017 (10 years in development as of 2026)
- Founder: Quan Gan (EECS Berkeley '06, former theme park interactive systems engineer)
- Revenue (2024): $2.3M
- Target (3 years): $100M
- Business Model: Hardware platform (wearable devices) + software cartridges + services (training, PD, support)
- Current Status: Inflection point — proven product-market fit in after-school/camp market, ready to scale to district-wide and classroom integration
Product Philosophy
Core Insight: Digital + Physical Convergence
"Video games are becoming more physical (VR, motion controls), and physical sports are becoming more video game-like (TopGolf, tomorrow's golf league). ZTAG sits at this intersection."
Design Principles
- Digital Devices Enforce Rules: Unlike traditional playground games where cheating happens, digital enforcement = self-regulation
- Video Game Mechanics → Higher Coordination: Roles, character states, objectives unlock deeper co-play
- Speak Kids' Language: Modern kids are digital natives — meet them where they are
- Behavior Correction by Design: Good game design naturally regulates behavior without adult intervention
- Platform > Product: Like PC revolutionized classrooms, ZTAG wearables are the next computing platform for education
Products & SKUs
ZTAG System Components
ZTAGGER (Wearable Device)
- Wrist-worn wearable with LED display
- IR sensors for tag detection
- ESP32-based (MicroPython firmware)
- Buzzer, accelerometer, wireless connectivity
- Version 3 (V3) is current generation
- Manufactured in China via M5Stack partnership
ZUES (Central Hub)
- Raspberry Pi-based control unit
- Manages 24+ ZTAGGERs via WiFi
- Runs game software (Python/LVGL GUI)
- Connects to iPad/tablet for operator control
- Firmware: Code5 platform (new architecture in development by Malachi + Ryan)
- Future architecture: ESP Now mesh network for reduced jitter
Product Packages:
- Standard Kit: 24 ZTAGGERs + 1 ZUES + charging case + accessories
- Extended Care: Insurance/warranty program for heavy use environments
- Pricing: ~$10,000+ per system (district pricing varies)
- Non-Profit Pricing: Available for 501(c)(3) organizations
Software "Cartridges" (Games)
Current Library:
- Zombie Tag: Role-playing infection game (red/green LED states)
- ZTAG League: Virtual ball soccer/basketball hybrid (Rocket League inspired)
- Freeze Tag: Digital version of classic playground game
- Red Light Green Light: Self-enforcing traffic light game
- Catch the Train: Newest feature (IR-based tagging mechanics)
Development Pipeline:
- New cartridge monetization model (like Nintendo game cartridges)
- Platform approach: Community-created games in future
- PD training bundled with new cartridge purchases ($2,500-3,000 value)
Celebrity Product Line
- Separate SKU for direct-to-consumer/entertainment market
- Firmware relaunch planned (Feb 2026 discussions with Steven + Emily)
Team Structure (As of Feb 2026)
Leadership
- Quan Gan: Founder/CEO, strategic vision, product design, systems integration
- Charlie Xu: Co-parent (Gantom), operations, analytics, strategic planning
ZTAG Core Team
Kris Neal (Kristin): Partner Relations & Community Building (formerly sales lead)
- District-level relationship cultivation
- Conference coordination (NAA, SHAPE America, BOOST)
- Trade show logistics
- Role transitioned Feb 2026 from sales to community focus
Carmee Sarvida: ZTAG Pathfinder/Sales Operations
- Lead triage & pipeline management
- Quote generation, forms, documentation
- Routes demos to Steve, district conversations to Kris
- Newsletter development (MailChimp)
- 6-month review Feb 2026
Steven (Steve) Hanna: Playmaker Certification & Training Lead
- Onboards all new ZTAG customers (45-min initial training)
- Demo coordination (owns equipment + laptop setup)
- Field support & troubleshooting
- Develops certification materials
- Former game truck operator, now internal team
Paula: Content & Documentation
- Video production, marketing assets
- Works with Carmee on document formatting
Engineering Team
Malachi (Mal): Lead architect, Code5 platform development, firmware
Ryan Summers: Junior developer (30 hrs/week + 20 hrs Starbucks)
- Working toward full-time role (Q2 2026 target)
- Learning from Mal via PR reviews
- MicroPython, LVGL, architecture exploration
UTF Labs (Pakistan): Offshore development team
- Game implementation, maintenance work
- Supplemental to core US development
Future Hires
- Benefits rollout Q2 2026 (health insurance via Justworks)
- Bringing core development stateside (reduce UTF reliance)
Revenue Model
Primary Market: After-School & Camp Programs
- California ELOP (Expanded Learning Opportunities Program): $4 billion annually
- 21st Century Community Learning Centers (CCLC): Federal grant program
- Title I Schools: High free/reduced lunch populations get prioritized funding
Revenue Streams
- Hardware Sales: One-time system purchase ($10,000+)
- Extended Care: Ongoing warranty/insurance
- Software Cartridges (Future): New games/programs post-purchase
- Professional Development: Training sessions ($2,500-3,000)
- Playmaker Certification: Community-run events (revenue share TBD)
Sales Pipeline Structure
Trade Show → District → Pilot → Rollout
- Embodied experiences at conferences (NAA, SHAPE America, BOOST) convert well
- Direct online leads struggle (no social proof, reputational risk)
- Schools max $3,000 budget without upper approval
- New Strategy (2026): 2-month pilot program at $3,000
- Reduces psychological risk for teachers
- Builds social proof at single school
- Converts to full district purchase after proof-of-concept
- Unlocks 100x revenue potential vs. single-site sales
Pipeline Conversion Challenges:
- Social media leads lack peer validation (browsing alone on phone)
- Teachers risk-averse (don't want to fail publicly)
- Budget authority fragmented (teacher → principal → district)
- Need to guide leads "up the chain" to right decision-maker
Current Pipeline (Zoho CRM):
- 386 total deals, $6.64M value
- 216 closed won, $4.2M revenue
- Demonstrates proven sales track record
Target Markets
Primary: California K-12 After-School Programs
- Why California: $4B ELOP funding, centralized grant structure
- Target: 443,000 kids waiting for after-school programs (Oregon alone)
- Focus Districts: Title I, high FRPM (Free/Reduced Price Meals) percentages
- Entry Point: Site coordinators at California After-School Network events
Secondary Markets
- Physical Education (PE): SHAPE America conference focus, budget unknown
- Parks & Recreation: Community programs
- Entertainment/Party Rental: Game Truck operators, event companies
- Professional Development: Entrepreneurship/career pathway programs
Market Education Challenge
ED100.org Certification: All customer-facing team members should complete this free California education funding certification to understand:
- State → County → District → Site budget flow
- Grant structures (ELOP, CCLC, Title I)
- Decision-maker hierarchy
- How to "unlock the combination lock" (right ingredients, right order)
Competitive Positioning
Direct Competitors: Not well-documented in available sources (requires research)
Differentiation:
- Only platform bridging digital + physical at scale
- Self-enforcing rules (no cheating, reduces adult supervision)
- Wearable platform (not just a game, a computing platform)
- 10-year development head start
- Strong theme park + interactive systems engineering background
- Proven education market fit (not stuck in entertainment niche)
Comparison to Martial Arts/Sports:
- More inclusive than elite sports (rec vs. competitive)
- Lower barrier than traditional sports equipment
- Works for bench warmers, not just starters
- Creates instant engagement without months of skill-building
Strategic Partnerships
Playmaker Network
Eric (Watch Out LLC, Wisconsin): PE teacher, independent operator
- Bought system with own money
- Runs weekly community events (3 years)
- Beta tester for new features
- Will present at SHAPE America 2026 (ZTAG sponsorship)
Jae (Oregon): Sports academy owner, Taekwondo background
- 12,000 sq ft facility
- Interested in entrepreneurship pathway programs
- Potential permanent installation with lighting integration (Gantom tie-in)
Technology Partners
- M5Stack (China): Manufacturing partner, Teresa contact for DHL shipments
- Gantom Lighting: Sister company (Quan's other business), theme park lighting
- Potential for permanent ZTAG installations with effects (lighting, fog, smoke)
- Universal, Disney client base
- Tariff optimization research (Lisa Phillips contact)
Grant Cycles & Funding Windows
Note: Detailed grant timelines need research. Key programs:
- ELOP (California): Annual cycle, exact dates TBD
- CCLC (Federal 21st Century): Application windows vary by state
- Title I Funding: School year budget cycles
Action Item for Phase 4: Build detailed grant-cycles.md with application deadlines, requirements, and automated reminder system.
Key Conferences & Events
2026 Calendar (Confirmed)
- Feb 24-28: CA Site Coordinator Symposium (Long Beach) — ZTAG is front-page sponsor
- Mar 5-6: Region 3 Conference (Kris handles)
- Mar 11-14: NAA (National AfterSchool Association) Maryland (Steve solo)
- Mar 17-21: SHAPE America (Kansas City, Missouri) — Quan + Charlie + Eric
- BOOST: Dates TBD
Conference Strategy
- Exhibit at trade shows for embodied demos
- Invite existing customers to co-present
- Follow up 3 months post-conference (Paula + Kris workflow)
- Use big events to reconnect with warm leads (vs. cold sales calls)
Current Gap: Need system to track conference ROI (how many leads → sales?)
Technology Stack
Hardware
- ESP32 microcontrollers (ZTAGGER)
- Raspberry Pi (ZUES)
- IR sensors, LEDs, accelerometers, buzzers
- Custom PCB design
- Injection-molded enclosures
Software
- Firmware: MicroPython (V3 generation)
- ZUES: Python + LVGL GUI
- Code5 Platform: New architecture (Malachi lead)
- Future: ESP Now mesh network (reduce WiFi jitter)
- OTA Updates: Over-the-air firmware deployment (currently experiencing issues)
Development Tools
- AI-Assisted: Ryan using Claude + ChatGPT via Cursor
- Version Control: Git (internal)
- Testing: Beta customers (Eric, others)
Growth Trajectory & Milestones
Historical
- Pre-2020: Entertainment focus, struggled to find market fit
- 2020-2021 (COVID): Zero revenue, continued development on vision
- 2022: Pivoted to education market, found product-market fit
- 2023-2024: $2.3M revenue, Zoho ecosystem adoption
- 2025: SBA loans secured, team expansion, systematic sales process
Near-Term (2026)
- Q1: Role realignment (Kris → community, Carmee → sales ops, Steve → training)
- Q2: Benefits rollout, Ryan full-time, pilot program launch
- Q2: In-person team meeting (Kris, Steve, Charlie, Quan) for strategic planning
- Q3-Q4: District-wide pilots converting to full deployments
Long-Term Vision (3-5 years)
- Year 3: $100M revenue target
- 5-10 years: ZTAG in every classroom in America (60 million kids)
- 20+ years: "20 years to build an overnight success" (Jensen Huang wisdom)
- End Game: Next Nintendo — platform recognized by an entire generation
Challenges & Open Questions
Operational
- PD Monetization: Should free training convert to paid service?
- Entertainment vs. Education: Focus clarity needed (education is priority)
- International Expansion: Potential but not current focus
- Staffing: Small team, high demands, need to protect founder energy
Technical
- Firmware Stability: OTA update failures at some sites (Millstone 4/24 issue)
- WiFi Jitter: Timing sync issues in crowded environments → ESP Now solution
- SD Card Distribution: Operators not receiving upgrade kits (systemic failure)
Strategic
- Social Media Leads: High volume, low conversion (different psychology than trade shows)
- District-Level Sales: Complex decision chains, need better "combination lock"
- Career Pathway Curriculum: Entrepreneurship program idea needs development
- Newsletter Launch: Carmee to own, not yet active
Founder Philosophy & Decision-Making
Jensen Huang Principle
"It takes 20 years to build an overnight success." — Quan met Jensen at Berkeley (2003), took advice to heart. ZTAG is 10 years in, positioned for the next 10.
Risk-Taking & Systems Thinking
- Calculated risks (e.g., blue book cheat in college for strategic GPA)
- Pattern recognition (observing systems, finding workarounds)
- Long-term vision over short-term wins
- Bootstrap mentality (survived COVID with zero revenue)
Loss Function Optimization
- Embodied vitality > relational integrity > founder sovereignty > business momentum
- Skiing is state amplifier, not leisure (minimum frequency protected)
- Weekly Charlie time non-negotiable
- Deep work blocks protected from interruptions
Minnie AI Philosophy
"Minnie optimizes — it does not opine." Agent reflects tradeoffs, surfaces data, but never moralizes or tells founder what to feel. Human-in-the-loop always. No sending as Quan without explicit written authorization.
Document Version: 1.0
Last Updated: 2026-02-10
Sources: Meeting transcripts (Ryan Summers, Jae, Kris Neal, Carmee), MEMORY.md, master-plan.md, user-timeline.md, daily notes
Next Update Trigger: VTO document review, additional team meetings, grant cycle research